Shane Co.

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ler the best is the staff. Each time we went we were treated like we were the only customers in the store.

e and not feel any obligation to buy. My husband bought my set there and I have a lifetime replating and I got a free soldering. And as long as I keep bringing it in for free inspections/cleanings, they will replace any missing or damaged diamonds! It's a great deal with a very reputable company.

in finding my band, including the fact that we were a mere 7 weeks away from our wedding and any special orders took 8 weeks. I decided to go with the band that matched my set, and the managers there bent over *backwards* to allow us to purchase the one in the store. They had to pretend to return my engagement ring, then switch the serial numbers on my ring and the one in stock as I didn't want to part with the ring I had received the night we got engaged, then sell us the set. Oh, and then resize both the ring and the wedding band. Sounds complicated? Yup, it was. But they did it for us, and I wound up with the most beautiful ring set I have ever seen with the sentimental part still taken care of. The store was *crazy* busy while we were in there, and our associate was helping at least two other couples at the same time, but we weren't forgotten and the service was amazing!

I got my rings from here. We spent a less than $700 on both rings.

sed their wedding rings from them. It says very clearly on their website that they participate in the Kimberly Process and every salesperson knew what I was talking about when I brought it up as well. All the salespeople do not work on commission so it was truly no pressure when it came to purchasing. The were so many styles for my ring and his and all their jewelry is guaranteed so I was comfortable purchasing from them. So far we've had our rings cleaned a few times and every time we go in there everyone is so courteous and helpful. I will definitely go back to them again and again!

all of our questions. I feel like we were treated fairly and that the value of what we purchased was appropriate.

Even if you go in weekly. Which, I did for a while. We would recommend using Shane to friends, and if we need to buy jewelry again, we will definitely start at Shane. They made jewelry buying not scary for this novice. We went to another jeweler to look at wedding bands were disgusted with their service, or lack there of. We high-tailed it right back to Shane.

id have a small diamond fall out of my ring a few months after buying it, but they replaced it no questions asked.

nd Shane Co. to everyone!

in 24 hours and wanted to immediately make the situation right. He explained what had happened and why the diamond fell out. To make things right, they ended up cutting me a check to make up for some of my troubles the next day. They special ordered a ring (which did take a while to arrive) but the ring is gorgeous and their customer service is over the top. Highly, highly recommended!

ring and a life time warranty on the band. The sales staff does not work on commission so they were very helpful and did not try to talk us into something more expensive. True professionls and always pleasant when I called to make my payments on the layaway. The day we picked up the ring they had it all ready for me when I arrived.

lot of time waiting if your salesperson is also helping other customers. Also - weird thing - we wanted to buy my wedding band from Shane Co. They didn't carry it in stock anymore, and the salesperson I talked to said she'd have to contact corporate to see if they could order it from the manufacturer - and that it would take a week to hear back from corporate (why so long?). In the meantime, I went to a mom-and-pop jewler in Denver, she looked at my engagement ring, the manufacturer name was engraved on the inside of the band. While I was there, she called her manufacturer rep and we ordered it the same day. Done deal. Shane Co called me later that week and tolm me the ring couldn't be ordered from the manufacturer. Huh??? I gave them the feedback that I had already ordered it from the manufacturer via another jewler. It would have saved me money to buy from Shane Co - a similar wedding band was $630 at Shane Co compared $800 at this mom-and-pop (exact same ring at both retailers). Goes back to the good value of Shane Co.

usband's ring is a classic brushed white gold band, and it looks great on him. The service here is unparalleled, we worked with Jay, and the prices were great too! I would definitely recommend Shane Co. to anyone!

age, and are just as special. The sales staff (especially Jay) were very helpful, and did not make us feel like we needed to spend more money than we had budgeted. Jay was able to explain the difference in metals to me and helped me find a ring that my fiancé absolutely loves. I would recommend Shane Co. to anyone!

we worked with was friendly, patient and helpful. I'll definitely be going back here again and again!

e band, and they found him the perfect setting. The ring is stunning. I struggled with finding a good wedding band to match the ring. We were being helped by an associate who had a couple customers at once, and everything I picked to try on just didn't work. She brought another associate over to help and focus on us alone (it wouldn't have occurred to us to ask for that), I think his name was Ben. She said he was a master at matching bands to engagement rings. The first one he picked out was it. The ring. And it cost less than we had planned, which was fantastic too! We also bought my husband's wedding band, and they were so patient given that he's never worn a ring in his life and really didn't know what to look for. Wonderful service. Amazing value. I love them!

ice as well also happy and a smile

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for a cheaper price than at other vendors that we looked at!

f all of the selection, but we knew that w/e ring we ended up with would be a great value and beautiful....and we were right. My ring is perfect. We are also a fan of FREE sizing, cleaning and diamond replacement for life. No gimicks or extra fees. Definately worth the trip "out of our way".

ring. We had a long engagement, 2 years, so my ring was a little beat up, they took it right before the wedding and made it look like new for no charge. You also can have your wedding band attached to your engagement ring at no charge and free cleanings for the life of the ring. They also have a great upgrade program if you ever decide you want to trade in your set for a little more (or less) bling.

e in the one we wanted. They just took a bigger ring and sized it down to what he needed.

h it. Very pleased!

work on commission and he was never pressured. From the moment he opened that little grey box when he asked me to be his wife, I've loved my sparkly finger bling. The diamonds are gorgeous and always sparkly. The prongs hold the main one in place perfectly and tightly. I love that while the design isn't custom, finding the exact same one on another woman's hand will probably never happen.

ved our wedding bands and this was included in our warranty! Shane Co. will continue to have our business for decades to come!

to get my engagement ring cleaned and the lady was really nice, she suggested I get it not only cleaned but polished too and they were able to get it done before the wedding! It turned out beautiful, it looked brand new and so shiny! What great customer service!!

indow!

you find the perfect ring for your style and budget. we found exactly what we wanted in my wedding set, and found his wedding band there too! they are both covered by life time warranties, meaning that i have peace of mind that my ring will be taken care of. highly recommend!

to the one I had chosen from Kay but more comfortable and aesthetically pleasing. Two years later, I have not had to get it re-coated and have not had any kind of allergic reaction. It has stayed much, much whiter than my husband's white gold wedding band which was purchased at Kay. Also, although it typically takes a week to size a chosen ring, Shane Co. was willing to overnight the process before I went out of town on vacation. On my second visit, in October, I went to Shane Co. to pick out a setting for a diamond I had inherited from a family member. The sales representative was very helpful in assessing the quality of the diamond and answering all of my questions, and waited patiently for two hours while I tried to make a decision about the setting! When I went to pick up the ring a week later, it was even more stunning than I could have imagined. Again, the service was friendly and fast. One more positive aspect of this company is that Shane Co. does not charge you an extra fee for ring maintenance; they will do repairs, re-dipping and polishing for free for a lifetime as long as the jewelry was purchased from them. I couldn't be happier and I imagine that my husband and I will visit Shane Co. for all of our future jewelry needs.