I have to say, about 6 months into the wedding planning, I would have told you that having {SHE}, (Alexis), was the best decision my husband & I made because it was so helpful having someone who seemed to be so organized & kept us on schedule. That significantly changed as the wedding approached, however. Things that we talked about (& I specifically requested/asked about) were completely not done &/or forgotten. Alexis was late every single time we met with her (not that it was often to begin with & she rarely met us in our area of the city). We were promised bi-monthly meetings as the wedding approached - never happened. In fact, I was referred to by Alexis as "the little worrier," but ironically enough, I should have been worried. People who didn't even know Alexis made comments after the wedding about how unprofessional she was. She came an hour later than the time she told us for the rehearsal (& per her usual late response, it was due to "traffic"). She seemed scattered and wholly unprepared for our rehearsal & our officiant had to step up to lead. She told us that she would have a "team of girls" at the reception. Her "team" consisted of 2 young girls who had absolutely no idea what was going on. Additionally, she was late in bringing food (that we paid for ahead of time) to the hotel when we were getting ready, which caused issues for me as the bride as I got my hair & make up done last, & as a result, made it almost impossible for me to even eat. She was nowhere to be found when I was getting ready at the venue, so when my dress got tattered and dirty during my husband and my's "first look," (because she didn't even bother to go with me and help me carry my train) she was no where to be found to help. She even put the wrong county down on our marriage license, which caused problems in getting that resolved. My husband I met with 3 different wedding planners prior to hiring Alexis; because she was a little less expensive, we went with her. We regret not paying a little more money for someone who would have made us & our wedding a priority. Right before I walked down the aisle, the officiant came to check on me (ironic), and told me that she had to move around the things on my memory table because things were blocking one another & so you couldn't see all of the pictures - a detail that Alexis should have not missed. Quite honestly, every time I look back on what was supposed to be the best day of my life (which was for the most part), I get this bad, lingering, taste in my mouth because of our wedding planner - the one person who was supposed to help alleviate the worry/stress, not make it worse.