Sheraton San Diego Resort

iew of the bay and an open patio which was perfect for cocktail hour!

nd overlooked the Marina, making for spectacular pictures. The Reception site had the Cocktail Hour outside on a balcony which was just perfect and the inside was so gorgeous too, matching my colors for a Beach Themed wedding. I received RAVE reviews about the food. I was actually told many people didn't dance because they kept eating more and more. I have to agree 1000% with them because the food was out of this world. I still am dreaming of their coconut chicken on a stick and balsamic glazed veggies. If you are a foodie, this is the place to have your wedding. From the moment I met with Susan, our wedding coordinator, I knew this was the place for us. It was much more money then we originally wanted to spend, but after seeing all that we got, we were hooked. The views and the beauty of it all made it all worth every penny. Although my dream wedding came to life here, I do have some cons that I wanted to share with you. The night before my wedding was our scheduled 'rehearsal' which I told Susan was only for dropping off all of our wedding decorations and supplies needed for our day. When arriving at the hotel to check into our room (that we had to pay for) it took over an hour to check in and the service that day was completely horrible. Bellhops tried to help us as Susan was with another couple, but we stood outside while cakes melted, cupcakes were destroyed and frustration grew. Finally the bellhops offered to take our stuff into their closet but by the time we spent doing this Susan came and had us take it to her office down stairs. Meanwhile, most of our guests were staying at the hotel in both the bay and marina towers and I was hearing about service complaints left and right. When people were checking in they were allowed to choose their tower instead of going into the one they booked, causing overbooking and people being moved back and forth between the two towers. I had dropped off Guest Bags to be given when the guests arrived and there was a huge problem with that. Some people didn't receive them and when they went to go get it, were given the bags from another wedding! This made me very sad to know how mistakes were happening. Then after our reception, we were told our suite was in the Marina tower, but the night before we stayed in the Bay tower. So we had to check out and get a bell hop to take ALL of our stuff to our suite. We had all of our guests waiting in the bar at the Marina Tower for us and it took about 2 hours to get moved. I cried. It was so sad to me because the excitement began to wear off as I stressfully waited. Ultimately, the suite they gave us was amazing, and had champagne and strawberries which was a great touch to a stressful afternoon after our fun day. Then the next morning when we called to get a bell hop, he came right away and was so extremely helpful. Unfortnately as he pushed our cart to the car, he dropped our cake topper and it shattered into a million pieces, leaving me crying because that memory could not be replaced. The hotel said they would comp our room from the night before but I never saw the credit go through. Overall, I would recommend the Sheraton to get married in, but not necessarily to stay in or have your guests stay because they really dropped the ball on service.

verything got jumbled up a bit. Other then that, EVERYTHING was perfect!!!

tions), and just a beautiful spot, surrounded by water

t photos. The reception was in the Catalina Ballroom-the perfect size for our party. Staff was courteous and helpful, our catering sales person, Susan, pays great attention to detail. The only thing that went wrong was that another bride "accidentally" put the wrong time on her wedding invitations so there was another ceremony scheduled an hour after mine, so we were a little rushed for photos which was very annoying. No one from the Sheraton actually said anything to us, but they were setting up right where we were taking photos and staring at us like vultures waiting for us to get out of the way. I think they should have had her re-schedule the ceremony so that we didn't have to feel rushed at all. Other than that, the wedding went off without a hitch!

iful and the banquet manager was great. A little problem with communication with the coordinator, but I guess not everything can be perfect.

el welcome and confident in the hotel's ability to meet all our needs. Every staff member that we encountered did a fantastic job and our guests had a wonderful time. And let me just say that the food was INCREDIBLE!!!!!!! Nobody went home hungry that night. I had a wonderful experience with the Sheraton and would highly recommend it for a picture-perfect San Diego wedding.

first person got a promotion to another location, the second person left, the third person was not nice so we got the 4th person the head and she did a good job.

ient with answers, choices, payment. The hotel was beautiful - nautical theme, and every room had a view either of the bay or the marina/hills. We had a huge outdoor patio over the marina for our reception, a lovely indoor space with view of marina and downtown, a great cocktail space with view of bay and New Year's fireworks show was in view. Also, our presidential suite for the night was breathtaking and gigantic.;The staff was great, although we went through 3 point of contact people - 2 were great, and the one in the middle (who we think was promptly fired) was awful and only with us for a couple of weeks. There were a lot of cooks in the kitchen, but that may have been a temporary shuffling of staff and it all ended up smoothly and everyone at the end was wonderful and invested in making it a great day. One other minor issue... we had our wedding in the West Tower which is considerably down the road from the East Tower. It was walkable in decent shoes but not for wedding guests in heels. The East Tower is the one you pass first, so we had to keep reiterating to guests to stay in the West. But the staff directed everyone correclty.

pricey but worth every penny.

io for us and our guests that faced the sailboats. We were also able to see fireworks at night from SeaWorld.;The cocktail hour was held at the private patio but the only way for guests to get there was to go through the ballroom. I would have liked it if the guests did not walk through the ballroom until it was time for dinner. Also since the guests had access to the ballroom prior to dinner my husband and I were not able to see the decorated ballroom before we made our grand entrance.