Sheraton Valley Forge

the catering sales manager, was amazing. She was incredibly prompt with returning any calls and answering any questions I had the whole way through. It truly felt like I was working with a friend and for that I am grateful because she greatly eased my stress. We are still receiving rave reviews from our guests about the food and the attentiveness of the staff throughout the night. Special shout out to Michael, one of the long-time Bellmen, who went out of his way to help us with anything we needed our entire stay. This is truly a gem in the Montgomery County wedding market. I think the value for what we paid is extremely competitive and worth every penny that we spent. Thank you for making our special day so unforgettable!

anything we saw when we were looking at venues. From a planning end, Elizabeth was a dream to work with. She not only answered all of our questions promptly but also offered her insight and perspective, which helped make the planning process so easy. The day of the event, she made sure everything ran smoothly, so we could focus on celebrating!

the Sheraton long before she took on our wedding but let me tell you she made our special day amazing! She listened to ever detail we wanted and even gave us advice on what to do. She was so helpful and did not stress me out at all after taking on our wedding just a couple months out before our big day. The hotel in all was just amazing. Every single person was just so helpful and nice. Our chef and wait staff did such a fantastic job. They would serve drinks to our guest so they did not have to wait in line at the bar. Just literally went above and beyond! The food was absolutely amazing!!! I still have guest reaching out to me raving about the food. I seriously wish I could relive my wedding day/night. One of my best days ever and all thanks to the Sheraton Hotel in Valley Forge!!

made our wedding day special and stress-free!

all of our guests appreciated. And the brunch the day after our wedding was also amazing! Highly recommend this hotel.

was just starting with the Sheraton but I would have never known that! She was so knowledgeable, professional and went through every detail with me. She was so accommodating to any questions I had and extremely responsive over the next few short weeks. She offered suggestions on how to use make the most of our budget and understood every detail! She really brought my vision to life. She also made the night extremely less stressful for me as we have an 18 month old daughter and Elizabeth made sure she was fed on time and helped make the transition to our nanny as smooth as possible. The entire staff at the Sheraton was very professional and made us feel so welcome the entire weekend, especially the bell man, Michael! The food at cocktail hour was so delicious, as were the entrees. Everything about the wedding was exactly as I had hoped and I owe it to the Sheraton staff! Thank you!

r changes, for every question they’d have to reach out or ask someone else. They nickel and dime you for every little thing. 4 months before our wedding, we had a family member pass away in our family suddenly, and we asked if we could reschedule for the following year. They wouldn’t let us reschedule for the following year and kept all of our deposits. Our Sangeet venue, The Notary, was so accommodating and easily let us reschedule for the following year. Ultimately we went with the Hilton Penns Landing to replan the wedding for 2020 and that team and venue there were a breeze when it came to planning. When COVID hit, both The Notary and Hilton were accommodating, and the Hilton even gave us a full refund on our deposit. All of our other vendors worked with us too to reschedule. I wouldn’t recommend this venue based on my experience with the team, and wish someone had warned me. When unfortunate and unforeseen events hit, you want to be working with a team that will be kind and understanding, at a time when you’re already stressed.

Lissner, we knew she was going to make sure every detail of our day was perfect. She was so easy to communicate with and was so supportive throughout the entire planning process. She gave excellent vendor recommendations and made an overwhelming process seem easy! She took the time to really get to know us as a couple and put personal touches on our day. The whole Sheraton staff was incredible to work with. We received so many compliments from our guests on the food, drinks, and hotel rooms. Since there is only one wedding going on at the hotel per day, everyone in the hotel really took the time to make us feel special. I would highly recommend this venue, but not just for its beautiful decor, modern hotel rooms, delicious food and drinks, but mostly for the amazing staff - especially Kim!

wrong! Kim truly worked with us to make sure our wedding was everything we ever dreamed of and how to make it our own. The reason our wedding was so amazing was because of Kim and the amazing staff (how common is it to be hugging your head waitress in the middle of the dance floor at the end of the night because you thought she did such an amazing job?!) We knew the most important thing to us was the food and it was a hit! Kim connected us with amazing vendors, she was always in constant contact with us, answered my 900 emails (never making me feel dumb for my questions) and that night everything turned out perfect. I wish I could do it all over again and not change one thing about that day! I wish I could give it more than 5 stars because it was so much more!

. WOW! Although we didnt hire a wedding planner for our huge party she pretty much became ours by default and did a wonderful job with every detail and coordinating vendors with our busy full time jobs. The Sheraton Valley Forge Hotel in KOP is very lucky to have her on their team. I never met the people who made the food but guest are still raving about the mahi mahi and cocunut shrimp and doughnut desserts. MIKE the bellman is amazing and friendly as well as Christain and everyone else present that entire weekend. There were a few others I met but can not remember their names however they should be recognized for their outstanding service! We had rehearsal dinner at the hotel on Friday night and were taken care of by a wonderful crew, Jason DiDomenico helped us organize a wonderful and personal menu and all guest enjoyed their customer service and the food was like a 5 star steak house. Thank you to the really nice bartenders Carol and the other really nice gentlemen who bartended our guest on saturday night when the wedding ended. It was a magical evening. Whoever worked between friday November 29 2019 to December 1, 2020 was by far the friendliest team and treated all of my family and friends like their own. I have been to alot of weddings at hotels and stayed at many hotels and I can not emphasize the customer service this team has provided and that they feel like my own family. Thank you to all of you and we will be back at our 1 year anniversary for some wine and steak dinner !!!!!! Veronica and JF Stubits

signing the contract, to planning the wedding, to the day of the wedding, and the day after the wedding, Kim was everything and more than we could have asked for! She always responded to our questions quickly and was so friendly and happy to make sure that our day went exactly the way we wanted. The day of the wedding was so smooth there was nothing for us to worry about as we knew that Kim was there for us! We received so many comments from our guests regarding how this venue was beautiful and how it was so nice that everything was all in one place! I highly recommend this venue due to the venue itself and all of the staff, being so friendly and helpful, especially Kim!

ith us and understand exactly what our vision was for our day! I have never met a venue who assembled table cards & center pieces without any hesitation. The Sheraton team truly made this such a smooth, stress - free process and the day could not have been more beautiful & perfect. Thank you for all your team has done for us. It is truly appreciated! Love, Ali & Matt

er was outstanding in all of the planning and especially the logistics/choreography the day of. Everything happened perfectly. Our guests raved about the food! Each course was delicious - it wasn't like being at a banquet, it was a five star restaurant. The entree's were terrific! The vendors recommended by Kim were professional and did an outstanding job. We have to give a special accolade to the florist Carl Allen. The flowers were sensational. We can't say enough about the staff , they were so attentive to our every need. Our guest even commented that they looked lost for a fraction of a second and someone was there to direct them. So many of the team were instrumental and we know we are leaving names off, however, Michael and Ryan were on top of helping us move stuff in and logistics, Tasha (Maitre D’) at the reception was like part of the family and we can't forget the bartenders Kelly and Dave who so many of our guest got to know quite well! We can't say enough about how this turned out to be a perfect day and a perfect choice!

rsatile and beautiful. We had a large guest list (285) and it was super important to us that no one felt crowded. Kim made sure there was adequate space in our room and on our dance floor! My parents are foodies and wanted to make sure the meals were delicious. Kim communicated ALL of our requests to the chef and our guests raved about the food. My dad wanted guests to easily access a bar and Jeff made sure to make careful note of this in our contract. We had four bars! It was awesome. The room blocking was so well-organized, our families and friends were easily accommodated and enjoyed their stay. Cocktail hour was a blast. And I cannot get over how much fun we had with our maitre d, Tasha. The Sheraton made our wedding planning stress-free and fun. I could not imagine a better experience anywhere else. My cousin and his fiancee booked the same reception hall for their upcoming wedding. And my friend told her newly engaged sister about how accommodating the Sheraton was for our large group, and she also booked it! If this doesn't say 5 stars, I don't know what else does! Thank you Kim and Jeff and all that helped!

m was extremely attentive, accommodating, quick to respond to all of our requests and beyond helpful. Of all of the small things that could have went wrong, Kim stepped in and single-handedly solved every one of them. Kim was generally invested in and took an interest in turning our vision in to the most important day of our lives. I cannot say enough wonderful things about Kim and her team at the Sheraton Valley Forge. The only thing that was a bit frustrating was the process of my guests making a hotel reservation under our wedding room block. Right before we planned our wedding, the Sheraton and Mariott Hotels merged. Due to the merger, all hotel reservations were sent to the central Mariott call center. This caused problems when my guests tried to secure a room because the Mariott employees were not familiar with my wedding block and unknowingly and unintentionally relayed inaccurate information to my guests stating that there were no more rooms available and/or they were unable to receive the room block discounted cost. I am confident that this was an unfortunate circumstance because the merger was new and do not think the problem will persist. Since we were getting married on New Years Eve, it was important to me that all of my guests were able to book a room within the block because I wanted to ensure that everyone was safe. Kim was the reason that our wedding was the most perfect night of our lives.. Thank you Kim!!!

autifully. The food was incredible, the bartenders and staff were top notch, and the hotel block was SO simple. I cannot recommend this venue enough to engaged couples. It was an incredible value for the level of service, professionalism, and top caliber food we received. Thank you for everything!!!!!!

d. The Food was amazing (as was the tasting and hospitality). The drinks were plenty and flowing, and Tasha, our maitre d, was phenomenal. Without hesitation, we always had food and a fresh drink in our hands. The hotel and block were very accommodating, and the rooms are fantastic. It is also a good note to say the beds- SO comfortable! We have been told by all of our guests that our wedding was one of, if not the best, weddings they have been too. I would have to say the Sheraton and Kim played a huge role in that. I will forever be grateful for them helping our magical day come alive and be perfect. If I could give them 10 stars, I would!!

is beautiful; food was delicious & the location is very convenient. If I could do it all over again, I would choose this venue without hesitation! Book with SVF, You won’t be disappointed!

was on the same page with all of our ideas, she saw our vision for our New Years eve wedding. We love and still love the space and the layout of the ballroom. So when i did not hear back i instantly, like any bride would went into panic mode. But thankfully i received a call from Jeff who assured me everything would be ok and to come in and meet with him face to face to figured everything out. And yes he did, over the next year an a half Jeff went above and beyond for us, met with us whenever we needed to, let our vendors come to see the space, answered everyone of my questions, and did everything he could to keep the vision we originally discussed with Raquel come to life. Our pictures are phenomenal with the background of the space in them. Originally we were looking around 300 guests (ended with 250) and we never once were worried about anyone feeling crammed, the room is large but still at the same time wasn't too large where you lost some of the romantic feeling we wanted for our night. With us getting married on a Sunday we had our rehearsal dinner at Raplh's on Saturday. Our guest stayed all weekend and everyone they came in contact with were super helpful and nice. The front desk made check in a breeze and even handed out welcome bags we made to everyone staying. From one happy bride to future brides, if you are thinking about having your wedding here i promise they will do everything to make sure your day is perfect!

ontact person but Kim picked everything up and hit the ground running. She made every detail come alive and the whole entire night reflected our relationship and the fun we love to have. She answered every question on matter how big or small!! The hit of the night was the s'more station, people could not get over all of the chocolate options. Thank you for making our wedding day the best day ever!!!

t some to take home:)

the best decision we would make.After we had signed the contract, Raquel said she was our point person.My wife and I called Raquel several times because we wanted to go ahead and start planning our wedding.We never heard from Raquel to this day, we left her several messages and emails and finally, after weeks, we were put in touch with Jeff Sands.We had then learned that Raquel was no longer employed at Sheraton.Jeff Sands was the Director of catering, he was also pleasant and assured us that our wedding would go smoothly.Unfortunately, nothing went smoothly and in fact my wedding day was nothing short of a chaotic nightmare.The contract we signed gave us a maître d, captain and white glove service, we did not receive a captain, or a single server that had any serving, hosting, and bartending experience. During our reception, we were only given 4 bartenders, the contract stated we would get 1 bartender per 75 guests, my wedding reception had 650 guests. The bars were understocked with bar tools, glassware, liquor and staff. I had to wait myself being the groom for a drink, because the bartender said she didn’t have a shaker.The contract had also stated the venue would provide 2 servers per 3 tables, which was the biggest lie of all because no one was there to refill waters during the dinner nor was there anyone to pick up plates or refold dinner napkins.My guests had to get up and get water themselves.The hotel was so incredibly under staffed, that my family had to help clean up the rooms for breakfast the next morning.To ensure our guests have a nice breakfast the morning after our wedding we had paid extra to have breakfast in the last section of the ballroom.The staff never cleaned the space, so we had to split our guests up in 2 different break rooms which was confusing for all our guests and the caterers because they had instructions beforehand of where and how to set up breakfast.To make matters worse, we also had problems with our hotel rooms, check in process.On Friday, September 1, 2017 our guests started arriving to the hotel, they had issues checking in.The front desk could not find their names and could not see how many rooms each guest had.We kept receiving calls from both sides of our family seeing if they were at the correct Sheraton.Saturday night, my wife and her family was checking in, they had an unpleasant checking in process.They said they had no room listed under my wife's name, she gave my name, they still could not find it.After that the front desk agent got so flustered she asked my wife to come behind the desk and check herself to see if she would be able to find it.My wife found her room and checked herself in, she only knew how to do this because both of our families own and operate hotels.After my wife had checked herself in, she and my father in law had to stand next to the front desk agent and help her check in all the guests.They had put people in so many different types of rooms than we had booked.It was a living nightmare.The hotel rooming list was given to Jeannine Bates days in advance, so she can input all the reservations, she did not convey the list to the front desk because they had n0 instructions on what to do and no clue on how to fix any of the issues.