Our wedding had 65 guests in an open room that was essentially a blank slate. Given our lower guest count, that gave us the ability to really dress up and personalize the space. We worked with Dustin from the start, which began with just an i...nquiry about lounge space in the reception space and ended with adding AWESOME Edison lights over the cake display. Dustin was very prompt with emails, gave excellent recommendations in terms of furniture and other decor ideas, and even went to the venue itself to look firsthand at the workspace. The decor/furniture that was selected worked PERFECTLY with the venue and the vibe we wanted. All of his emails were detailed and with itemized costs, which was easy to review and decide what can stay and what goes. I reached out in 02/16 with an inquiry about adding Edison lights over the cake and perhaps a lighted curtain to frame the live band. He followed up promptly, I could not give a decision immediately at that time, so he sent a friendly email reminder just weeks before the wedding (the time lapse was on my end). Even in that short time frame, he was accommodating and followed through on the product. During the period of uncertainty of the additions, such as the Edison lights and lighted curtain, he offered to meet in person to review, discuss, and show the products in question. You're probably wondering why I'm rating this experience with 4 starts, instead of 5? Well, during the February 2016 additional inquiry (which was the Edison lights and lighted curtain), a lounge area for the cocktail hour was also thrown in, despite my request for just Edison lights and a lighted curtain. So that would have been two lounge areas instead of just the one, which we already agreed, paid the deposit, and signed the contract. I rejected the additional lounge space for the cocktail hour area, though its price remained in the revised quote (because we were interested in the Edison lights and lighted curtain) until the very end. We were very firm in the decision to remove that extra lounge area from the final quote and refused to proceed until it was done. Dustin did so. Overall, it was a pleasant experience and the items that were suggested and used just complimented the venue and our look. Just be sure to thoroughly review the quote and advocate strongly if something needs to be adjusted/removed.