We had a wonderful experience working with Kylee Parks, the scheduling manager, and Austen Paul, our main video producer, for our October 2018 wedding in San Mateo, CA. From the very start, Kylee was extremely attentive, patient, thorough, and...
helpful in guiding us through package, music selection, and wedding day decisions. She was easily accessible through email and by phone, accommodating every question and request we made. Kylee was a joy to work with and made the overall planning and logistical experience smooth and pleasant.
On our wedding day, we met Austen and his lovely second cinematographer. They both arrived early, looked professional, and were ready to get to work. Austen and his second shooter were creative with their angles, perfected lighting and colors, and knew how to beautifully capture the moment without interfering. They made us, our family, and honored guests feel comfortable and most importantly, free to be ourselves. We appreciated how they worked collaboratively with our photographers under our strict time constraints, especially since they both needed to get their necessary shots.
Our short highlight video was ready in just 7 days after our wedding. We were impressed, to say the least, with the quick turnaround time but also with the professional quality of the video. Austen and his team were generous with their time, even allowing us to make changes to our finalized product. After a few weeks, we received our highlight video, our multi-cam edit, and the raw footage in a convenient external hard drive. We will be sure to replay them for years to come as we reminisce on our wonderful day. We could not be happier with the Shutter and Sound Films SF team and we, along with my professional photographer brother, will be highly recommending them to our engaged family and friends.