After having grown up in the hospitality industry and then entering it myself (and starting my career at the Waldorf=Astoria in NYC no less!), I can say I have seen it all. And having been the one to provide service my entire career, I also ex...pect fantastic service in return.
Signature Events far exceeded every expectation I had in every category. Amy Piper is knowledgeable about every vendor, business, trend, and 'go-to' both in her area and the greater Northeast in the wedding industry. Amy takes the time and makes it her business to be involved with local events and tradeshows so she can always be current on the latest and greatest.
Due to her interest in the industry, Amy is creative. Amy has a solution for everything and a fantastic idea when it seems they've all run out. She has someone in mind for every detail, a special touch for every table, and a twinkle in her eye as she listens to a bride at a consultation and begins to get a sense for what that bride really wants.
Amy is fantastic at information-sharing and relationship building, but most importantly, strikes that delicate balance of reassuringly holding the hand of a bride while also sometimes delivering less than ideal news (and we all know that a bride is not the perfect candidate to often share that news with!). Amy is always professional, straightforward, and practically minded, keeping both budgetary restrictions as well as a couple's vision in mind when making suggestions.
I will say, however, that Amy's strongest quality is her communication style - both the efficiency as well as speed. I do not think I ever waited for a response from Amy for more than 30 minutes in the 15 months between when we decided to work with her and my wedding day - a fact that is still incredible to me. Amy is quite literally all over it. She is passionate about her job, she very clearly loves what she does, and it shows in a huge way.
To those of you evaluating Signature Events, I encourage you to reach out to anyone she has worked with to ask for feedback. I have not spoken to any other of her clients but I can tell you with 100% assurance that Amy would be endorsed, praised and lauded by any one of them. As someone who has been there, it is very easy to dissatisfy someone on the biggest day of their lives - so to speak of someone who pulls it all together with grace, a smile, and a clipboard in hand - Amy Piper is by far the Best I have encountered.