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Silver Sand Coach

serve Bay City and surrounding areas in Michigan.

About this vendor

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Details

Transportation

Limousine & Sedan
Trolley

Wedding Activities

Rehearsals & Parties
Wedding

3.3

out of 5.0

8 reviews

Search reviews

1/15/2024 • Jerry T

This notice is to please be aware that the owner of Silver Sands Motorcoach and Midnight Madness Limo has stolen $29,500 from Party Animal Travel LLC. On 11/17/2023, Party Animal Travel gave our company credit card to Michael Kenian (President) for the rental of a motorcoach. Within the next 5 days, Michael charged our card for five times and stole $29, 500 from Party Animal Travel. When we confronted Silver Sands, Michael put the blame on his employees, Square Credit Card Service and almost everyone else but NEVER offered to send the funds back. It has been months now and we still do not have the money back! When I threatened to contact the police, Michael sent five checks and I was pleased to get the money back! Then... My bank sent me an email that all of the checks are on the way back because he wrote the fake checks on an account that was closed seven weeks earlier and there was no money in the account. Now we have bank fees from his fraud with the checks. On Tuesday, I drove 3 hours to confront Michaels who states that he has no money to refund me and told me to "Write it off as a LOSS." I went to the Deckerville police, and they sent the Grand Larceny and Check Fraud to the State Police. We believe that he will be arrested later this week. According to his bank, they believe that there is other victims. If you are a victim of Silver Sands/Midnight Madness transportation, please call me at (734)765-0575. I will put you in touch with some wonderful Police officers that would love to hear from you. Please do not sit in silence, this has to stop and his arrest later this week will help stop the thefts. Thank You and Stay Safe, Mr. Jerry Thorne-Party Animal Travel LLC.

9/22/2015 •

My sister-in-law rented their party bus for their wedding (for only 2 hours) and they showed up 15-20 minutes late. When you are renting for only 2 hours, that is almost a quarter of your time. When talking to the owner, I told him I thought it was necessary for them to give a discount - he refused, asked if I was serious, said I have got to be kidding him (mind you he was not nice in his responses), kept arguing with me and then just hung up the phone! What kind of customer service is that?? You do not hang up on your customer. He is extremely rude and I would never recommend anyone to use his services. I wish I could get this out to more people, so others don't potentially ruin their own big day, he was so horrible. If you don't like dealing with the public, do not run a business where that's all you do. Again, he is the rudest man I have ever spoken with and he sat there and argued. Very poor service.

11/17/2014 •

Picked us up on time but then the bus broke down and stranded 40 people in the middle of nowhere for 4 1/2 hours in the freezing cold. The owner, Ray, was the rudest and most unprofessional person we have ever dealt with. He refused to make it right for us and never apologized for inconveniencing our entire party. He stated it was in the contract that there are no refunds if the bus brakes down. Do not do business with them as they do not care about the customer

10/29/2014 • Stephanie H

This company was great to work with! A great value for the awesome service they provided! I would highly recommend them for your transportation needs. We used them for our Wedding October 11 and rented their trolley and it was great and the driver was very nice! Great company to work with!

10/08/2013 • Tiffany M

On the day of our wedding our driver was great and service was excellent. Trying to contact them before the wedding was difficult at times and they weren't as organized with our reservation as I would have liked.