The venue was beautiful, and we had a good time at our wedding. That said, the process of getting there was a nightmare. There was absolutely no organization or coordination. A few... examples:
1) We were supposed to owe a 50% deposit in April. I followed up with the coordinator, Elaine, multiple times asking about the deposit and how she wanted to handle payment. The times I followed up, I either got no response or I got a "I'll have to get back to you" with no follow up. 2 days before the wedding I finally got a text asking if I wanted her to charge the full amount ($8200) to an old credit card she found on file
2) When we sat down our details meeting weeks before the wedding, Elaine's first question was "so do you have any idea of when you might want to have your event?" We talked through many details, but she didn't write down a single note. Not exactly confidence inspiring
3) The details kept changing. For example, we had originally wanted to have a dance floor brought in, as the floor in the tent is just cement pavers. We were originally told they had a vendor they could coordinate that with, and then just let us know the cost. When we got to the details meeting it was clear that no coordination had been done, and we'd have to figure it out ourselves. Elaine told us it'd be easiest if we had the dance floor delivered the day prior, and picked up the day after. I very specifically asked Elaine if that was okay, and she confirmed that they didn't have any other events going on that weekend. She said "oh no, I find that it's just too chaotic to try to have multiple events in one weekend." The next day I get a text from Elaine informing me that they had events scheduled the day before AND after ours, so we would have to have the dance floor delivered and picked up on the same day. We ended up forgoing the dance floor.
4) On the day of, things just didn't match up with what Elaine had told us during the planning process. For example, there was trash all over the ceremony site from the wedding the night prior that we had to cleanup. We were told that there would be a dedicated staff member in the parking lot directing guests where to go. This did not happen, and guests kept getting lost and walking by us trying to take pictures. We were told that when it was time to line up for the ceremony, the staff would escort us all to line up through the orchard using a golf cart. This did not happen. My maid of honor tried to ask Elaine where we were supposed to go so guests didn't see us before the ceremony, but got no helpful answers. Elaine had also promised that she would help direct our bridal party for walking down the aisle. She did not help with this at all, and just stood off to the side. She also said promised to stand at the back/side of the aisle to remind us to stop and kiss for a picture during the recessional, but did not do this either.
The venue is stunning, but if you want to get married here I would highly recommend hiring your own coordinator to avoid the headaches. Just be careful with that, because halfway through the planning process Elaine texted me that they changed their policies and would ONLY be willing to communicate with the bride and groom directly. The hourly staff was lovely on the day of. Everyone was very friendly and pleasant, and our decor looked great. We ended up having a nice time, and our guests were complimentary. Everything ended up working out fine, it was just unnecessarily stressful getting there.