Snap a Selfie Photo Booths

have our date, but Camillo answers me so quickly stating he can still be at our wedding. He sent over a new contract right away and acted like nothing happened. He was always very attentive to emails. He showed up for the reception time of our wedding and left at the very end of the night. Guest we’re going to him all night! We made sure to get an album with photos that guest were able to glue and sign next too. Camillo also added a copy of all the photos taken with blank pages for us to glue down. It was so much fun to watch everyone! Of course we made a point to take photos as well which made guests come over. It was hysterically to go look at the signed album the next day. The DJ wanted $1,200 *starting rate* for a very basic photo booth which is insane. Camillos price was much more ch is insane. Camillos price was much more reasonable even with tip. The photos were clear and even had our names and wedding date at the bottom. We enjoyed them so much! Hopefully later down the line we have an excuse to use them again.

professionals. -> From the beginning, Camillo is never responsive after he gets your initial deposit. -> During my initial discussion with him, I told him I needed 5 hours of service for which he said he would charge an extra hour fee. Initial, contract he sent me was the price for 5 hours, but it stated 4 hours. I spoke to him by text and asked him to adjust the contract. He updated the contract/invoice with the time allotted to reflect 5 hours. Based on those texts, and those papers I sent my initial deposit to him. At the time, I didn't realize he sent me back the initial contract with the wrong times, and now with the adjusted invoice after my deposit. Fast forward to the day of my wedding, the photobooth closes down an hour early. The photobooth attendant told my coordinators he is only scheduled for 4 hours. They spoke to Camillo, who stated it is only 4 hours to which they showed him the contract with 5 hours listed. Then, he verbally told my coordinators that he will refund $150 for the hour of service not provided. -> I spoke to Camillo through texts prior to the wedding regarding the color back drop, and the "Mr and Mrs " texts on each of the hard copy photos for my guests. Those are basic services provided per his contract. Day of the wedding, both things were completely wrong. -> On the initial contract Camillo sent, there was an authorization agreement for the company to use our photos or reference us for advertisement. I asked him at the time, and he said if we didn't want to we can just skip that without issue. On purpose, I didn't sign that agreement. I found out that he posted pictures of my guests and referenced us on their company instagram feeds without our permission. -> The employee present for our wedding, Mike, older gentlemen was completely unprofessional. He was rude to guests looking to take photos. And many times during the night, he left a "Will be back soon" sign leaving the photobooth closed. I understand vendors need to eat, but I had other people tell me he was just sitting around at the vendor table wasting time. My coordinators called Camillo himself to complain early in the night, but when the extra hour issue presented the employee got more hostile to my coordinators. Of note, on the contract Camillo promised two attendants but very close to the wedding tells us only 1 person will be there. And that person didn't even do his job for the full cost I paid. Many guests told us they couldn't get their photos taken, because no one was their or "technical difficulties." -> After all issues, I reached out to Camillo multiple times through text and phone call only to realize he blocked me after the event. I attempted through email to ask him to talk about our grievances . He responded with one email stating that his company doesn't provide 5 hour packages, and the contracts that he has on file are for 4 hours. He would only offer 50 dollars refund for the back drop error. I tried to respond back with screenshots of our texts where he agrees to adjust the contract for 5 hours, along with the contract (says 5 hours allotted) he sent me prior to my initial deposit. He stopped responding completely. We asked him to take down the non-authorized photos on his social media pages, which he has not complied with yet.

able to take home. I also thought there would just be our names and date on the strip but there was also a really pretty floral design that was such a nice touch. This company was the most affordable photo booth I could find and I am so happy we booked them for my wedding!

llo from Snap a Selfie photo booth provided horrible service once paid and simply didn’t deliver. We booked with Camillo a few months ago, providing the deposit plus a subsequent payment for the balance of my contract in advance to the wedding, both sent via Zelle in a timely fashion as he asked. As we approached our wedding date, my venue asked me to get a COI from Camillo – he kept saying he would get it to us the next day but he didn’t. My venue reached out to him directly and he didn’t respond to them. We followed up multiple times (via email, text, and phone calls) – He wouldn’t respond and then kept telling me he would get it to us soon. It wasn’t until the Wednesday before the wedding that he finally sent the COI, but at that point we should have already seen the red flags (added stress the week of the wedding isn’t necessary, and Camillo snapped at my wife via text as if the request for a COI was out of line). We regret not cancelling with him at that point because when it came to our wedding Snap a Selfie didn’t deliver on the following items (which were included in my contract): • Full social media access (texting, emailing, boomerang, and GIF) - we didn't receive any of these features, and this was the main reason I booked with them. • We requested a white backdrop (as Camillo confirmed via text) - He gave us a silver sequin backdrop, and the photo booth was set up poorly - you could see past the backdrop, and the camera was so close that people were cut out of many pictures (see below) • We expected a link with access to pictures (as stated in the contract) - We instead received a flash drive • We we’re told there would be two photo booth assistants (as stated in the contract) – Camillo only sent 1 attendant. We couldn’t get money back for the vendor meal we had assigned to his 2nd (absent) attendant. Due to the horrible execution and services not provided I’m writing this review in the hopes of helping others avoid the added stress of working with Camillo. See below for an example of the deliverable you can expect with Snap A Selfie.