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This is long but I highly encourage anyone who is remotely considering hiring (or has hired) Brittany of Soiree 99 to read. If you do not hire the vendors in her circle, you will see the repercussions leading up and the day of for it, e...specially her photographer best friend. If she determines she doesn’t like you for some reason, you will see the repercussions on your special day/weekend.
After not hearing from our Brittany following our wedding, and hearing from other vendors that Brittany had in fact reached out to them, apologizing for her poor performance and attitudes.. blaming us (the bride and groom). We finally reach out to her for her remarks on the execution of our wedding. It was CLEAR to just about everyone that things did not go as planned and the shortcomings that happened. We were hoping we would have a professional that we put our one day, life moment, 100k wedding in the hands of, that she would reach out to us. SILENCE. So, when we let her know we were extremely upset and hurt by what had happened. The response was, in summary, ‘you failed to provide these details’ and QUOTE, “I completed all contractual obligations for your wedding weekend.” The following was sent to Brittany for her failures as a professional and person who we hired putting our wedding in her hands.
‘You completely misled us throughout our entire wedding planning process and wedding weekend. When concern and distress was expressed to you about exceeding the agreed upon budget, you responded, “Really appreciate you trusting that I've got this handled Kelsy! Encouraging you to take a breather this weekend. A number of the questions listed in your emails are ones I've got going and your vendors will handle as well. It feels like you might need to take a step back and have a little "me time"-- take a long bath, get a massage, etc. You hired a planner for a reason and we've got this!”
My unease and stress was clearly warranted since we were unequivocally misled by empty promises and your failure to perform. Examples of your breach, non-performance and omissions are set forth below; this is not a comprehensive list but only some of the examples:
-Failure to provide back up plan for either Rehearsal Dinner or Wedding [in case of weather changes, which were noted as a possibility given the time of year (end of August) and in the forecast the entire week]
-Failure to Coordinate and Execute the Rehearsal Dinner –
-Failure to oversee and the execution of decor - incorrect lighting was installed for the rehearsal dinner, as a result lights had to be removed and correct lighting installed.
-Your failure resulted in additional costs to which we were not consulted nor did we agree.
-Rehearsal tables were not properly or correctly set up for the caterer and as a result our guests felt compelled to come to our rescue by moving tables and placing linens - a job that you were charged to do and for which you were responsible.
-Failure to move heat lamps into place for the rehearsal dinner to warm the guests then failure the following day to have the heat lamps picked up and returned to the vendor
-Failure to move the desserts out of the rain, with no back-up plan - our guests again were the one who scrambled to transport the pies across the grounds to the gazebo. During this time frame you were sitting on a sofa inside the arena with your family.
-Failure to not only meet but to even remotely manage budget and provide the reliable guidance as advertised.