Something New Boutique

arranged crackers, cheese cubes, salami slices, strawberries and weirdly spiced almonds. Most definitely not worth the cost. There is zero price transparency and not a single price tag that I could find on the dresses. In retrospect, this is a massive red flag. The bride's dress budget is largely ignored, and prices are adjusted behind the scenes to maximize or exceed the stated budget as much as possible. My daughter's appointment started going sideways when she was put in a dress that was nearly twice the price of the budget. When she was put in the dress for the second time, it was blatantly obvious that I was uncomfortable with the direction in which this appointment was heading. In retrospect, I should have immediately pulled my daughter and the consultant to the side and let them know that I was not comfortable proceeding with purchasing this dress at this time and that I thought we needed to sleep on the decision and return for a second appointment. I believe a professional bridal consultant (not one just interested in making a sale) would have read the situation and done the same thing. Instead, the bridal consultant worked hard to move the sale forward regardless of my very obvious distress. There was immense pressure exerted on the bride and her party to seal the deal ("say yes to the dress"), and the next thing I knew the consultant was up at the front asking my daughter if this was her dress and whipping the bridal party into a frenzy by excitedly asking them who was going to ask my daughter if this was her dress. I was so disgusted and upset that I walked out of the room (twice actually). After all of the joyful screaming, clapping, and public proclamations that my daughter had said yes to a dress subsided, I was left dumbfounded and wondering how we had gotten to the point where I was now buying a dress that I did not know the price of or even liked. While purchasing the dress (no cancelations, no refunds, no changes to style or color, etc.) the consultant then proceeded to upsell additional services that were typed out on a piece of laminated construction paper. This felt completely unprofessional, and I was embarrassed for her that she was having to upsell services. It seemed absurd to have to pay $99 to have a rather expensive gown (well over $3,500 before alterations) steamed and put into a dress bag. The consultant was nice and obviously did her job by completing a sale, but I believe client-focused sales training, pricing clarity, and perhaps a reframing of the boutique's culture would go a long way towards making bridal gown shopping the fun and joyful event that it should be. At the end of the appointment, my daughter ended up with a dress that she loves so that is a positive, however my experience at Something New was very unpleasant and disappointing. I would not recommend this boutique to anyone.

here via FaceTime. She listened to my budget and never showed me a single dress outside of it. I ended up with an amazing dress that got non stop compliments on!

n love so I was willing to drive the 4 hours round trip to go try it on. I made sure when I called and booked that they had it in store and they would still have it at the time of my appointment to which they guaranteed both. I get there and the stylist starts talking to me about vision and those items. When I went to show her the dress she said they don’t have it and that it was part of a old collection and they didn’t have that in store for quite awhile. The most frustrating part is I even called the week of to make sure it was there and they said yes. I decided to try and make the most of the appt despite this major let down. So I knew they carried Randy Fennoli so I asked to try some of his at which time the stylist indicated the fabric he uses is not great quality and wouldn’t recommend. All I said was “o okay” so she then went and picked a few and I ended up only having time try try on three dresses all of which were not close to what I showed her or discussed with her. Edit: my appointment June 6, 2021 at 12pm as they stated they couldn’t find my appt

ut on and knew exactly what to try next. I felt so comfortable and taken care of the whole appointment, and I know my bride tribe of 7 would wholeheartedly agree. I HIGHLY recommend SNB for all your formal dress needs!

pulled me dresses and had me try them in. She picked the perfect dress at dress 4. I would go back here for anything!

g over the amount you set.

shop I was at prior where they pretty much tell you good luck and then show you where the dressing room is. They have multiple dress options for everyone in your wedding. Hold bridal events, dress reveals, and more. There's no place I'd recommend more than Something New Boutique.

nd were able to bring bubbly to celebrate with, it made for a super fun time! The boutique is absolutely gorgeous with beautiful views of the mountains and aisle upon aisle of dazzling dresses.

n dedicated for a bride shopping verses just someone else there. They made the whole appointment so fun and easy.. from sitting you down at first and interviewing to figure out what you're looking for. This was my third place shopping for the dress and they were so nice and made me feel so comfortable, so I was able to find my dream dress!! Would definitely recommend them to a friend if they were looking!

rfect dress! Becca listened to everything our girl wanted and pulled dresses that matched that and a couple that were close but even better than we imagined! It was so much fun. The one on one focus that Something New gives their brides is so amazing. I am thrilled that our girl will always be a Something New Bride! We cannot recommend them enough!!!

n perfect to kick off wedding planning. The owner, Mindi always goes out of her way to acknowledge your presence and welcome you to their events. Please consider supporting them when choosing your wedding dress ❤️

at dresses even after, however, nothing compared to the one she found for me. We also rented the tuxedos here and even with one hiccup by the manufacturer, the issue was resolved by Kristi and the staff with plenty of time to spare, leaving me with nothing to worry over the week of the wedding. I will 100% be recommending Something New for the rest of my life!

derful dress. Kristi was incredibly helpful and wonderful in finding me what I wanted and was patient when I went back and forth while trying dresses on. Would totally recommend something new!

ion for me to try on, and definitely made me feel beautiful! Sophia had so much patience, a kind heart and open ears to hear my wants and needs. I can not rave enough about my experience at Something New!!! It was absolutely amazing!!! Thank you Sophia and Team!

ess! The staff is knowledgeable, caring and extremely supportive. You aren't made to feel like you are just a regular customer who needs to be hurried through the experience. Your wedding is your day and Something New helps you celebrate one of the most important days of your life! I would give them 10 stars if I could!

was looking for. She was the absolute best ensuring i found "the one" and I said yes to my dress. So happy I came here to find my dress. Everyone i encoutered as soon as I walked in made you not only feel special and excited but at home and at ease with such an emotional day. Thanks Becca for being so amazing. :)