Something New Boutique

zing time! Can't recommend Something New enough. There's no reason to go anywhere else. Thank you Sophia!

to my indecisiveness, and helped me figure out what I really felt happiest in, so much so that I found my dress!

the dress from the associate who no longer works there with copper hair regarding the package she paid for. She received the dress back from the cleaners at Something New and didn't open the bag until the day of the wedding only to find out there were cups in the bra altered on her dress that were not placed like that when she originally purchased the dress. There were at least 15 buttons down the back of the dress that were missing. Hearing my sister cry on her big wedding day is something I wouldn't wish on my worst enemy. I would not recommend anyone to purchase their wedding dress here. Absolutely horrible experience and customer service.

cs, my stylist brought me several dresses and we found THE perfect dress that day!

biance is simply unmatched. Ella was our consultant, and by the time my little sister said YES, I felt like she was a dear friend. She made the experience unforgettable for my sister. She even reported to the store an hour before opening so that my sister could try it on just one last time the day after she took care of us at our scheduled appointment. We visited several other boutiques in the Colorado Springs area, and nothing comes close to the experience we had with Ella at Something New. If there’s one place you want to say YES to when dress shopping, make it this one.

talked with the alterations lady there was no way to add the sleeves. All in all it didn’t matter, I wish I had taken more time.

ces were never disclosed until after we fell in love with the dress. The sales girl was pleasant but the people helping afterwards were rude and not helpful in trying to correct the problems. Everything promised was not followed through and we were left with a mess just days before the wedding adding extreme stress to the bride. If you must go to this store, which I would recommend not doing but go to a larger store with a better reputation (check Yelp), get all promises in writing. After asking around, this store has a bad reputation for doing this same thing to other brides. Even worse, it all hit just days before the big event. Shameful behavior and business ethics.

pressured the entire time, like my stylist was just trying to make a sale. Felt like every moment was a sales pitch, even when they called for me to pick it up. The stylists are very bubbly, almost to the point of being disingenuous. It seems like Something New is trying to replicate the “say yes to the dress” TV show, which is totally fine if you’re into that, but I am more reserved and wanted a more chill, comforting experience. I will also say that their dresses are on the more expensive side compared to three other bridal shops I went to in the area. Again, I did find my dress here and it was beautiful, just know they’re a bit sales-y.

so many incredible dresses for me and was very patient and helped me figure out what was missing as I was trying them on. When she did pull The Dress and it was out of my budget she worked with her team to bring the price down a bit if I bought the sample, which I was SO grateful for! I felt so beautiful and understood throughout the whole process and could tell that every person on staff truly cared about my experience and that I found the perfect dress. I will forever recommend Something New to any brides I know!

ade me feel beautiful throughout the whole process and I’m so happy I found my dress there.

d to fight to be able to take extra time to just look at accessories! Then, they don't tell you how much it'll cost to get your dress altered. They don't care about your budget, they just want the sale. My dress wound up costing an additional $1600 in alterations with a private seamstress off site and if my sales person would have been TRUTHFUL with me I would have considered another dress (I later learned that a good/reputable bridal boutique should tell you this up front AND they usually have in house alterations - Something New did not). As a bride and not knowing all of these types of things, we are relying on our sales people and their staff to help us and educate us. They only care about the sale! :( I also purchased a $99 package at the trunk sale which included a bag to take your dress home and for pressing for your wedding day. They don't tell you when you need to have your dress in for the pressing (surprise surprise) and being totally overwhelmed with wedding planning, I had to pay a "rush fee" of an ADDITIONAL $75 (on top of the $99 I already paid) because due to the timing of alterations, I needed to drop off my dress 6 days prior to the wedding instead of 7 (which is the cut off that they do not tell you about). You need to be very careful with your dress alterations and timing of the steaming or they'll get ya on YET ANOTHER hidden fee!!!! You've got to ask a ton of questions because they won't tell you any of this. And you better ask while you're actually there or you'll never be able to get anyone on the phone or get them to call you back. Finally, the day of the wedding, one of my bridesmaids went to pick up the dress at the planned time (which we told them needed to be 2 hours before we really needed the dress because I had to wait for an hour for someone to help me just to drop off the dress for pressing) Despite this, my bridesmaid still had to wait almost 2 HOURS to get the dress!!! She was in a panic and was late for hair and makeup ON THE WEDDING DAY. See, no matter how much planning you try to do in order to work around this awful place, they still screw you over. Overall, SN is more interested in MAKING MONEY than providing a pleasant customer experience. It added SO MUCH STRESS and MONEY to deal with this place during the wedding planning process. I wish I had read reviews before I got caught up in all of the experience of Something New (they have pretty good advertising and their sales people seem so responsive and helpful when they are booking you for that first appointment -and that's where it ends!). I wish I had gone with a totally different bridal boutique. There are other wonderful bridal boutiques with better selection and much better customer service who have in house alterations, who are attentive and caring, WHO ANSWER THE PHONE & return your phone call & provide a much better experience. Hopefully I can help save another bride from this hugely frustrating place and the money pit it wound up being. Do yourself a favor and GO SOMEWHERE ELSE!!!!!!! P.S. other reviews about no price tags and not allowing you to pick out your own dress (or even look at them on your own), high pressure sales tactics and ignoring your inspiration photos are SPOT ON. Looks like the “good reviews” of this place are anywhere from 2-5 years old. RED FLAG!!!!!

ginally thought I wanted!) They make it so easy and my group and I had the most fun. My mom found her dress with their mom's specialist Karen, and my fiance and his guys all got their suits here too! I'm SO excited to see everything come together and am so grateful for something new -- I've felt so taken care of and celebrated. The store and collection is also gorgeous and huge and has the best mountain views. 100% come here if you want the full service and experience shopping for your wedding!

cluded my sister and mom In every moment even though they were there via FaceTime. She listened to my budget and never showed me a single dress outside of it. I ended up with an amazing dress that got non stop compliments on!

lection that the owner has. I found it on the website and fell in love so I was willing to drive the 4 hours round trip to go try it on. I made sure when I called and booked that they had it in store and they would still have it at the time of my appointment to which they guaranteed both. I get there and the stylist starts talking to me about vision and those items. When I went to show her the dress she said they don’t have it and that it was part of a old collection and they didn’t have that in store for quite awhile. The most frustrating part is I even called the week of to make sure it was there and they said yes. I decided to try and make the most of the appt despite this major let down. So I knew they carried Randy Fennoli so I asked to try some of his at which time the stylist indicated the fabric he uses is not great quality and wouldn’t recommend. All I said was “o okay” so she then went and picked a few and I ended up only having time try try on three dresses all of which were not close to what I showed her or discussed with her. Edit: my appointment June 6, 2021 at 12pm as they stated they couldn’t find my appt

ld tell by just my body language how I felt about each dress I put on and knew exactly what to try next. I felt so comfortable and taken care of the whole appointment, and I know my bride tribe of 7 would wholeheartedly agree. I HIGHLY recommend SNB for all your formal dress needs!

mazing and I received so many compliments.

stened to everything I wanted from price to design to color. She pulled me dresses and had me try them in. She picked the perfect dress at dress 4. I would go back here for anything!

commending places for alterations.

e very reasonable and they are extremely considerate of not going over the amount you set.

nd stuck with me the whole time. Much different than the bridal shop I was at prior where they pretty much tell you good luck and then show you where the dressing room is. They have multiple dress options for everyone in your wedding. Hold bridal events, dress reveals, and more. There's no place I'd recommend more than Something New Boutique.

om, brother, and maid of honor attended my appointment with me and were able to bring bubbly to celebrate with, it made for a super fun time! The boutique is absolutely gorgeous with beautiful views of the mountains and aisle upon aisle of dazzling dresses.

s you know they block out a certain amount of time and one person dedicated for a bride shopping verses just someone else there. They made the whole appointment so fun and easy.. from sitting you down at first and interviewing to figure out what you're looking for. This was my third place shopping for the dress and they were so nice and made me feel so comfortable, so I was able to find my dream dress!! Would definitely recommend them to a friend if they were looking!

hole experience was so much fun & our daughter found the most perfect dress! Becca listened to everything our girl wanted and pulled dresses that matched that and a couple that were close but even better than we imagined! It was so much fun. The one on one focus that Something New gives their brides is so amazing. I am thrilled that our girl will always be a Something New Bride! We cannot recommend them enough!!!

appointment. Not to mention their bridal pop up events have been perfect to kick off wedding planning. The owner, Mindi always goes out of her way to acknowledge your presence and welcome you to their events. Please consider supporting them when choosing your wedding dress ❤️

through almost 100 dresses to find THE ONE! I did keep looking at dresses even after, however, nothing compared to the one she found for me. We also rented the tuxedos here and even with one hiccup by the manufacturer, the issue was resolved by Kristi and the staff with plenty of time to spare, leaving me with nothing to worry over the week of the wedding. I will 100% be recommending Something New for the rest of my life!

little over a month and couldn’t be more excited to wear my wonderful dress. Kristi was incredibly helpful and wonderful in finding me what I wanted and was patient when I went back and forth while trying dresses on. Would totally recommend something new!

the dresses we would want. Something new had a wonderful selection for me to try on, and definitely made me feel beautiful! Sophia had so much patience, a kind heart and open ears to hear my wants and needs. I can not rave enough about my experience at Something New!!! It was absolutely amazing!!! Thank you Sophia and Team!

. I was very impressed!

nd she made my experience fun! She helped me find the perfect dress! The staff is knowledgeable, caring and extremely supportive. You aren't made to feel like you are just a regular customer who needs to be hurried through the experience. Your wedding is your day and Something New helps you celebrate one of the most important days of your life! I would give them 10 stars if I could!

made me feel at ease and listened to all my concerns and what I was looking for. She was the absolute best ensuring i found "the one" and I said yes to my dress. So happy I came here to find my dress. Everyone i encoutered as soon as I walked in made you not only feel special and excited but at home and at ease with such an emotional day. Thanks Becca for being so amazing. :)

t I truly wanted for a gown! My consultant, Shauna, went over and beyond to make the trip to CO Springs a special one for my parents and I.

lped me. And my second visit Sophia helped me. They were all so great. Mindi, the owner is super friendly and helpful. Overall a great experience. I ended up choosing a dress I tried on the first time I came.

uld decide on my "forever" dress. She went above and beyond to create that special look for me, even finding me some flowers to hold! I found my dream dress and I couldn't be happier. Thank you so much for an incredible experience, Sophia, and thank you to Something New for creating the perfect space for this excited bride!

I am a Sales and Event Manager for the Picnic Basket Catering Collective and within this role I work often with venues/planners/entertainment, etc and this is how I was fortunate enough to meet Mindi Linscombe, the owner of Something New Boutique. I was recently engaged and had not yet begun my wedding planning nor my dress shopping. She suggested I visit her boutique once I was ready. I was instantly drawn to her genuine enthusiasm for all things weddings, especially the wedding attire! I eventually ended up booking two back-to-back dress appointments; one at a big- box store and one at Something New Boutique. My experience at the first store is almost not worth mentioning. I will just say that we were rushed in, not a single dress fit, and I was asked to hurry up and change at the end of my two hour slot. Myself and all of my gals left angry, discouraged and confused. I was thankful, however, that I had another appointment that afternoon, and was hopeful that it would be the experience I imagined it to be. The moment we walked into Something New (there was 9 of us LOL), I knew this was the real deal! We were greeted with enthusiasm and laughter! We had our own private suite that accommodated all 9 of us! The stylist came in, sat down, and truly got to know me and my perfect wedding dress vision. It was an instant boost in confidence. Three dresses later and a ton of screaming, I had found my dress! Everyone was crying. It was absolutely exhilarating! I decided, at that time, all my bridesmaid's would purchase their dresses there too. We booked the dressing room suite (that included a charcuterie and champagne!) and again, we were treated like royalty! I couldn't have asked for a better experience thus far. I was so impressed! Fast forward to two days before the wedding... my groom had opted to use another big-box store for his suits. We made all the necessary appointments, fittings, etc. When he went to pick up the suits, they were all wrong/didn't fit/missing items. They told us they didn't know if we could get the correct items in before the wedding and that we wouldn't know until the morning of the wedding. I instantly called Mindi. Within 30 minutes I had 4 suits lined up and ready to be overnighted, should we need them. Thankfully the original store was able to accommodate but knowing that we had that backup was all the comfort I needed to ease any panic. This company is truly amazing! I can not say enough great things about the quality of service, the dress selections (sooo many), the team and Mindi and Jordan! I am so thankful that Mindi and I crossed paths that day! She and the Something New team were a huge factor in making our big day perfect! They will be my forever go-to for all things formal! Thank you SNB!