My husband and I had gotten married at the Crowne Plaza of Redondo Beach on July 3, 2016. Since we started our wedding planning back in September, we were told our hotel coordinato...r would be another woman but due to some personal circumstances, our coordinator changed to Ana Moran, who was with us for the whole process. During that time, with Ana being new, it wasn't always easy, especially since we had a lot of guests over the period of one week and a few complicated requests. We sure put Ana's new job to the test! However, Ana and her team went far above our expectations. Ana's hard work, dedication, professionalism, diligence, helpfulness was uncanny.
Ana was always available, setting up meetings with vendors, day of coordinators and family members. Even though she had many other events for the hotel she always made ours feel the most important and has always treated us with the utmost respect. I can not say enough about how wonderful Ana has been, to me, my husband, my family and our many guests. In fact, our guests were thrilled with their stay, they came back the following week and Ana still took such good care of them! We do not know how to thank Ana for everything she has done. Let me give you some examples. On Saturday, the day before the wedding, we had some guests who could only eat Kosher food, so since we had some from the night before, Ana came up with a brilliant idea of letting us take a table and a lunch hour to serve the guests who otherwise would not have eaten. We were all go grateful! Another example of how wonderful the staff has been, we had a brunch on Monday morning after the wedding, and Jesus Orozco (Banquet Manager), thought about taking the flowers from the wedding and putting them on the tables for the morning. These acts has just shown just how much they care and none of it went unnoticed.
I would also like to extend our gratitude to the hotel staff, Maria Castillo from concierge has been wonderful from day one, she always made us feel like celebrities, and has been so welcoming and warm. The wonderful and personable bartenders and servers, Stevo Ronney, Rick Lloyd, Sergio Sazo, Linda Torres and Fachad Mannanov, Manuel Covaribias, Juan Tejeda, Juan Torres, Arturo Ramirez, Denise Cobarrubias, Gerardo Zacarias, Salvador N, Rebeca Prado, Jaime Martinez, Arturo Ramirez.Alfredo Manzo, Juan Jimenez and Juan Pena JR. The houseman Fredy Garcia and Emilio Olague.
The wonderful maid staff, the staff at the front desk, the bell staff, please note how kind, responsive and welcoming they were too.
If you're even planning a wedding or any type of event, do not pass the Crowne Plaza, they are a wonderful staff accompanied by a beautiful and comfortable hotel. The location is wonderful, the staff is absolutely fabulous, you can't get any better!!!!!!
Ana-Thank you so so so much for making our wedding so incredibly special! You made our party exactly what we envisioned and more! We love you!!!!!