Sorelle in Italian means "Sisters".
Dasha
DIRECTOR OF MARKETING
AWARD WINNER (10X)
Thanks to recommendations from couples on The Knot
Sorelle Bridal Salon is a wedding attire boutique located in Washington, PA. The family-owned business will have you and your party leaving the store feeling like one of their own. Their consultants are there to listen to you, and help you find the perfect outfit for your big day.
The store name means ‘sisters’ in Italian, and family is everything to the team at Sorelle Bridal Salon. With their personalized service, they will seem more like a member of the party than a consultant as they strive to ensure the whole process is a fun experience for all, from start to finish.
Specializing in traditional wedding gowns, Sorelle Bridal Salon also carries a large range of suits and dresses for the entire extended wedding party. Customizations and alterations can be provided by the team for a perfectly tailored look, and when the big day is over cleaning and preservation will have your outfit looking as good as new.
Woman-owned Business
Prices & packages
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Details
Dresses
Bridesmaid Dresses
Flower Girl Dresses
Mother of the Bride Dresses
Shower & Party Dresses
Wedding Dresses
Fashion Services
Alterations
Dry Cleaning & Preservation
Private Appointments Available
Gown Collections
Awards and Affiliations
Any questions?
Meet the team
Dasha
Director of Marketing
Lover of lace and ballgowns.
Reviews
4.8
out of 5.0223 reviews
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Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Sorelle Bridal Salon in Pittsburg is highly recommended by multiple reviewers for finding wedding dresses. With a welcoming and attentive staff, including consultants like Michelle and Whitney, brides found the experience exceptional. The salon offers a wide selection of beautiful dresses, and the alterations by Wendy were praised for a perfect fit. Overall, customers were impressed by the personalized service, variety of gowns, and an enjoyable experience while choosing their wedding attire at Sorelle.Review photos
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Taylor S
5.0
9/27/2024
I found my wedding dress at Sorelle and had a wonderful experience from day #1! They helped me find my dream dress that was BELOW my budget. They were not pushy or overbearing. Every single staff member I encountered was kind, caring, and hardworking. I would recommend this bridal salon to anyone looking for a formal dress, especially bridal!
Veronica K
5.0
9/24/2024
I got my Maggie Sottero dress at Sorelle! All the staff there was wonderful! I went in looking for one thing but ended up switching what I wanted and had two appointments there! The manager was the one who pulled the dress I picked! She totally knew what I wanted before I even did!
Any questions?
Michaela S
5.0
8/20/2024
I had a wonderful experience shopping for my wedding dress and veil at Sorelle! I originally found the salon because they were able to source a sample of a specific and hard to find Demetrios to try on in store (I live in Cleveland and was willing to make the drive to see if this particular dress was the one). While I didn’t end up going with the Demetrios dress, they helped me decide on my wedding dress and found a gorgeous veil to match. I highly recommend this salon - thank you to the entire staff for all their help!
Emily A
5.0
7/27/2024
My wedding dress experience was amazing at Sorelle's! The stylists listened to my vision and what I wanted and pulled the most beautiful dresses. All of the stylists were so nice and helpful throughout the whole process!
Lo h
5.0
1/04/2024
I wanted to shop alone because I wasn’t really looking for opinions, but I had no idea what I wanted. PA and Michele totally knocked it out of the park. They were so kind and attentive, they helped bring my unconventional vision to life. I cannot wait to wear my dress.
Marissa H
5.0
12/03/2023
I got my wedding dress, my mom got her MOB dress, and my dad rented his tux here. I had such a fabulous experience from start to finish. Sorelle has the best service, Michelle especially was amazing- by the end I trusted her with my life. My fittings were so easy and they did a great job steaming my dress and veil prior to the big day. My mom also had an issue with her dress the day before the wedding and they fixed it that day, no issues! I cannot say enough good things about Sorelle, totally recommend!
Sarah G
5.0
9/28/2023
I had such a wonderful experience finding the wedding dress of my dreams at Sorelle! The ladies of Sorelle are so kind and welcoming to everyone who enters the shop. My stylist, Marque, was so sweet and attentive. She did a fantastic job of listening to what I initially thought I wanted, as well as paying attention to the feedback I gave on each gown she pulled for me. The dress I ultimately chose had all of my favorite elements of the dresses I had tried on earlier in the day, and I am so thankful for Marque’s patience and attention to detail!
I also had my dress altered on-site by Wendy, who did a phenomenal job. I had four fittings in the months leading up to my wedding, and Wendy made sure my dress fit perfectly.
I am so grateful to the ladies of Sorelle for helping me find the dress of my dreams and making sure I felt beautiful and confident on my wedding day!
Mandy A
5.0
8/10/2023
Both of my sisters got their wedding dresses from Sorelle, and they had such great experiences there that when it came time for my wedding I knew exactly where I was going. I did not bother with another bridal shop, I did not pass Go, I went straight to Sorelle. The staff at Sorelle make the experience- they don't just show you dresses, they find YOUR dress. I went in and told them an idea of what I wanted, and they spent as long as it took trying on different styles and giving great and positive feedback until I found my wedding dress. They are super kind and uplifting and will always remind you that you are beautiful. The staff remembers their customers and treat everyone like family. The manager, Michelle, jumped in and advocated for me when an outside seamstress had difficulty getting the dress brought in and made sure to be present to make sure that my dress fit perfectly. Her experience and advice at each visit were invaluable, and she went above and beyond to make sure that I had a great experience and would feel happy and comfortable in my dress on my wedding day. I'm incredible grateful for everyone at Sorelle!
Mat B
1.0
7/01/2023
Extremely disappointed with Sorelle’s. I had always gone to their shop to purchase prom gowns and really wanted the sentimental moment of purchasing my wedding dress from there. During my appt, they told us to sit back and relax, the stylist would pull everything. She looked to be about 16years old. She completely ignored what I had wanted to try on and just kept bringing what felt like random gowns in to try on. At one point, 15+ minutes go by, my guest and I cannot find her so we go out to look for her and at dresses. She came over to talk to us, she didn’t have one dress in hand. I guess she just wasn’t going to bring us anymore gowns? After only trying on about 5 dresses and waiting almost 1-1.5hrs, we left. It was honestly a huge disappointment and a complete waste of time.
Sarah J
5.0
6/14/2023
I had such a wonderful experience at Sorelle Bridal Salon! All of the ladies who work there were amazing! From choosing my wedding gown to alterations to making me feel special, they did it all genuinely and with a smile on their faces. I would highly recommend going to Sorelle to find your wedding gown especially if you want to feel beautiful and extra special. They go out of their way to make that happen!
Andi R
5.0
2/25/2023
I bought my wedding dress from Sorelle and had a wonderful experience from start to finish! They have a lot of variety and will help you find the perfect dress. The staff there is super friendly and helpful and really make you feel comfortable and important every time you go there. Highly recommend!!!
Holly R
5.0
1/03/2023
They were fantastic from start to finish. Even going above and beyond and fixing a pair of shoes which I didn’t even buy there. They know what they are doing and are great to work with. Willing to go beyond what is even really theirs to do. I would recommend this bridal salon to EVERY bride.
Ashley F
5.0
12/06/2022
Sorelle's is amazing the store is absolutely gorgeous and the team is so welcoming and supportive. I went dress shopping with my mom and sister my mom had just had major knee surgery so she was having a hard time walking the team at Sorelle's assisted her with the stairs and got us the closest room to the front door, they even got her a chair with arms like she needed. I thought I knew what type of dress I wanted when I went in but after talking with my bridal stylist she brought me some different options and I ended up getting something completely different. I ended up getting my dress, veil and even a belt which they turned into straps for me. I got my dress altered at Sorelle's too, the evening hours they offer were so convenient with my work schedule and the seamstress made sure I loved everything she was doing. My dress turned out beautiful and fit like a glove for the wedding. I was able to pick it up the day before and they even steamed it for me. They will make sure you look and feel your best for your special day!
Morgan G
5.0
12/03/2022
From my first visit years ago for a high school formal dress to finding my wedding dress here recently, each visit to Sorelle is top notch.
Their friendly employees went above and beyond to make my day unforgettable. Through the attention they show to each bride, it’s evident they love what they do.
Special thank you to Michelle, Whitney, and Patti Ann for all their help and care during my visit.
I can’t recommend Sorelle enough. ☺️
Catherine R
5.0
11/11/2022
If you are looking for a bridal salon that goes out of their way to find your perfect dress, then look no further than Sorelle Bridal Salon. We have used Sorelle for formal events, homecomings, proms, etc. so it was a natural choice to include Sorelle in my daughter's quest for her dress, and as usual they did not disappoint. EVERY single person who works there is professional, easy to work with, friendly, and makes the entire experience so personal and enjoyable. There is no pressure to say yes to a dress, and in fact it took two appointments before my daughter found her dress, which they ordered in just for her. They are as thrilled as the bride is when she knows she has found her dress. My daughter had one "bride" moment a couple of weeks after we purchased and she tried on her dress in her size. When she reviewed the pictures she noticed that the illusion neckline did not look the way it did on the designer website, and would they be able to get her dress to look like that. A call to Michelle, the manager, who asked that we text pics of the desired look and how the dress looked on my daughter was all it took. She was confident in her reassurance that yes the dress would be altered to look like the one on the designer website, but went a step further and arranged for my daughter to bring the dress back so she could show her how the alterations would get her the neckline she wanted (crisis averted!). The seamstress who does the alterations is a miracle worker! Not only did she deliver on the neckline, she added a layer of sparkle tulle, and made the dress fit perfectly and comfortably...the end result was stunning. That is the kind of professional yet personal customer service Sorelle and everyone who works there delivers.
Holly S
5.0
10/27/2022
Get your dress here! I got my dress for my October 1, 2022 wedding back in September of 2021. This bridal store makes you feel so special and doesn't rush you at all! I definitely tried on over 20 dresses and they weren't going to stop until I found the one! The process of ordering is seamless and my dress even came in early. I would highly recommend purchasing your dress here!
Brooke C
5.0
8/04/2022
They have a large collection of gorgeous dresses and kind staff. Even when they have multiple brides in the store you feel like the only one! Each dressing room has a podium nearby so you get the full experience. After a rough start to my dress appointment trying on lots of gowns that didn't feel right, I was able to find the PERFECT dress and veil for me with their help!
Samantha T
5.0
6/23/2022
The salon itself was stunning and inviting, so my bridal crew and I felt very comfortable and “at home” upon stepping through the front door. The women who greeted us at the front desk were super personable and welcoming and got us excited for the appointment. My consultant, Paige, did a good job of listening to what I was looking for and put me in some great options. However, Michelle (the manager) blew the experience out of the water. She was AMAZING. So full of life, very eager to help me find “the one,” made me feel comfortable and beautiful in my own skin, and had me laughing and enjoying myself the whole time. I ended up purchasing my dress on the spot and had a great experience. I would HIGHLY recommend Sorelle!
Alyson L
5.0
6/15/2022
I absolutely LOVED working with these ladies for the year+ before my wedding. Whitney was my consultant and after telling her I liked one dress in the window, she was honest with me about it being out of my price range and also very heavy so I probably wouldn’t like it. She ended up finding me a dress very similar which turned out to be the one! From there, any time I had a question or started second guessing my choice, they were all ready to assist and never made me feel bad about asking what I felt were silly questions. Their alterations process was an absolute breeze and they even held my dress at the store until right before the wedding since I lived with my now husband prior to the wedding. After the wedding, I went back to have them clean and preserve my dress and was immediately merged with requests for pictures. They truly make you feel like part of their family!
Carol W
5.0
3/22/2022
Beautiful location with an awesome selection of wedding and prom dresses. Whitney was wonderful and very easy to work with. We were able to try on so many dresses and she was excellent at helping us decide on the style we wanted. We all enjoyed the experience very much and we would highly recommend this store.
Maria H
5.0
2/19/2022
We chose Sorelle for the bridesmaid dresses for my wedding, and they were absolutely gorgeous. I wanted something a little unique (velvet dresses for our winter wedding) that had been harder to find at other bridal salons closer to home. Everything came in right on time, the dresses were reasonably priced, and everyone we worked with was very friendly. Not to mention, their salon is beautiful inside. I wish I had purchased my wedding dress from them as well — they provided much better customer service than the store I worked with! Highly recommend!
Ashley K
5.0
1/08/2022
I had a dream experience with the ladies at Sorelle! When I went dress shopping(2019), for my October 2020 wedding (postponed to October 2021) you had a 2 hour window and could bring up to 6 people! I personally worked with Amanda, I told and showed her ideas of what I thought my dream dress would be and she picked from that. I also asked to try on things outside of my box just in case! She was so pleasant and helped me try on if I remember correctly 20 or so dresses. It ended up she had picked a dress I had been stocking online for months, and as soon as I put it on, I knew it was the one! My gorgeous cathedral veil was also from there which Amanda so perfectly paired with my dress! My mom’s dress was also from sorelle and because I purchased my dress there, she received a discount! They were just as sweet to my mom, as they were to me as she tried on dresses! Again, I cannot speak highly enough of the girls at Sorelle!
Emily K
4.0
11/20/2021
They were fantastic to work with even during COVID! I found my dress at my first appointment and felt so beautiful! They made sure that I was happy and comfortable with my decision!
Kennedy Y
5.0
11/16/2021
I had been to two other places before finding my dream dress at Sorelle. They worked with me and my family to find the perfect dress for me. They were so easy to work with through the whole process between purchasing the dress and rescheduling any fittings. They also helped my mother find a dress for the wedding as well! If you are looking for A+ service and a beautiful selection of dresses, definitely go with Sorelle!
Alyssa S
5.0
10/13/2021
Sorelle is absolutely the best bridal salon in the Pittsburgh area. Not only are their consultants extremely helpful, but they are also so in tune with a brides style. Their gown selection is out of this world. Wendy is also the absolute best when it comes to bridal alterations. If you are in need of a wedding dress, search no further.
Kelly O
5.0
9/06/2021
Sorelle made the process of finding my wedding dress very easy and stress free! All of their dresses are beautiful, and they have a large selection to choose from. Their seamstress was great for all of my alterations as well! I would definitely recommend them in the future!
Mackenzie M
5.0
8/29/2021
The ladies at Sorelle are just amazing! Picking out my dress was such a fun experience. I went in there with what I thought I wanted and as I started trying dresses on, my vision changed and Marque knew all the right dresses to pull to help me pick the perfect one. Jeanie and Michelle were so helpful throughout the whole process! In general I am an indecisive person and they were all amazingly patient in helping me pick accessories such as earings, hair clips, and my veil all of which I purchased there as well! They offered their honest and professional opinions while respecting my thoughts throughout the whole process. I felt beautiful in my dress all day long and it fit like a glove – I had my alterations done there as well. Great experience as always and I highly recommend!
Laura S
5.0
8/24/2021
From the moment we walked in the door the ladies at Sorelle were lovely, kind and welcoming. The shop was vast and full of so many beautiful and unique dresses. My consultant, Paige, listened to me and brought dresses that were plucked right out of my imagination! Even thought I did not purchase my dress at Sorelle I would HIGHLY recommend Sorelle Bridal Salon to all of my Pittsburgh area brides!!!
Casey H
5.0
8/17/2021
If I could give 100 stars I would. From incredibly smart and kind staff to a welcoming environment, Sorelle is THE place to go for a wedding gown in Pittsburgh. After being frustrated at other bridal salons, I went to Sorelle with my Mom and the second dress I tried on became my wedding dress. Michelle, Terri and the wonderful ladies of Sorelle really listened to my vision and style and gave honest opinions, were very accommodating, never rushed me and offered thoughtful suggestions. My Mom also got her mother of the bride dress there and could not have been any happier and she is tough to please. I offer my highest recommendation to Sorelle and their team. You ladies are the best! :)
Melanie S
5.0
7/15/2021
Sorelle came through for everything a mother of the bride could dream of! Selection- assistance- customers fitting. A heartwarming experience! I highly recommend this bridal salon.
Alea C
5.0
6/03/2021
I had a great experience at Sorelle! Both my consultant and the manager seemed genuinely interested in learning about myself, my style and my wedding vision. And it showed because all of the dresses they picked for me were right in line with what I was looking for! They kept the appointment very fun and stress-free, which both myself and my family enjoyed :)
Cassie L
5.0
5/26/2021
I cannot begin to say enough wonderful things about all the incredibly caring staff at Sorelle’s Bridal. From the moment we walked in, we just felt that they really cared and truly treated us like family. Not only did they make me feel like family, but they went above and beyond to make sure that I was 100% happy with my wedding dress.
After trying on about 13 wedding dresses, the manager Michelle came over and instantly knew the perfect dress for me...and she was right! That is the dress I will be wearing tomorrow on my wedding day.
Brianna M
2.0
5/16/2021
I had high hopes when I first came to this place, but it left a bad taste in my mouth. Before I say the reasons I was disappointed, I want to be clear that everyone was very nice and engaged my sisters and mom and made us feel comfortable there. But that’s kind of where the good stops. I wasn’t totally sure what I wanted when I got there. The stylist I got was nice enough, and did help narrow down the type of dress I wanted, but clearly was just trying to make a sale. I was consistently put in dresses over budget. There was a lot of whispering directions going on between her and her manager (take her to the big mirror, put a veil on, do the “close your eyes and envision” thing, etc). I didn’t need the dramatics to know what dress is the dress for me, and I’m not naive and can totally see what you’re doing. Even if I found THE dress here, which I didn’t, all of that stuff would’ve made me walk right out and buy it somewhere else. Every salesperson told me I was beautiful in every dress before they even looked at it. I can recount a specific person literally saying how beautiful it was before I was even out of the fitting room just because she made eye contact with me - totally fake. The word beautiful completely lost any meaning by the end of the appointment. When I left without a dress, there was more whispering and disappointment that they didn’t make the sale. Super unprofessional and didn’t give me a reason to come back for another appointment to keep looking. We’ll go elsewhere.
Alyssa B
2.0
3/25/2021
I went here for my first bridal dress experience. Very disappointed they made me feel like the dress I was looking for did not exist. The consultant got upset if I said I didn’t like something. They had to bring in the manager because the consultant needed more help. They did not show dresses I was interested in. I decided one was okay they then took me to a bigger mirror told me a whole long emotional story to make me cry and pressured me into thinking it was the dress. I was not ready to commit and the consultant was mad told me how I will never find another dress and I was making a mistake. Went to another bridal store and it was a world of difference and am very glad I did not pick the dress from this store. They are very pushy.
Rosie V
5.0
3/02/2021
LOVE!!!! After listening to my vision for my dress, the ladies brought out a few options and the first one was PERFECT and so much better than I was expecting. I couldn't believe how quickly they pinpointed exactly what I was hoping for - classic, simple, elegant!!! So so happy I decided to look here!
Sydney J
5.0
11/07/2020
Sorelle Bridal Salon had always been my dream salon to purchase my wedding dress from. When I took my first step into their establishment, I instantly felt welcomed. All of the staff members greeted my bridal party and I as they walked past, regardless of their position within the salon, that’s something you don’t see too often!
We were due to be married in October of 2021 and we weren’t having any luck with our venue search due to the 2020 brides moving their dates, so I decided to book an appointment at Sorelle Bridal Salon in hopes to brighten my mood. We were “assigned” a woman named Marsha, Aunt Marsha to be exact and she was the sweetest woman I have ever met!! I explained to her our situation and how upset I was about this pandemic ruining everything and instead of joining my pity party, she changed the mood of the subject by introducing beautiful dresses and personal stories of her experience with brides and weddings. I was laughing and smiling the entire time and couldn’t remember why I had even been upset. I didn’t love anything I had put on until the final dress she had found. She asked me to close my eyes before looking in the mirror and she painted the most beautiful image of our wedding day in my mind, something I had never done before.. I opened my eyes and couldn’t catch my breath, tears just started rolling down my face and my now husband and I’s song came on over their speaker system. I was escorted out to the “big mirror” and was greeted by a woman named Jeanie. She was very helpful when it came to briefly discussing alterations, accessories and my dress. Jeanie floated around the room but always made sure to stop by us to make sure everything was perfect. After my decision was made, she congratulated me and we small talked about Aunt Marsha, our big day and my experience/expectations.. I thought this woman was a random employee just being nice, SHE WAS THE OWNER. For her to willingly make small talk with me, a young adult, it meant the world to me because you don’t see higher-ups taking time to get to know their customers. It was almost like it was meant to be and without the positive reinforcement from Aunt Marsha and Jeanie I wouldn’t have been excited about planning a wedding at all. Of course I said yes to my dress even though I told myself I wouldn’t cry or purchase a dress that day! From the moment Aunt Marsha appeared in front of me until my final appointment with her, I felt so important and loved by her as if I’d known her my entire life. Before I left she reminded me that it would all work out, and of course it did.
I made a second appointment with Aunt Marsha to show the mothers and sisters the options, they had no idea I had already said yes to my dress. As they watched my try on a handful of dresses one stuck with them, luckily it was the dress I had already decided on. The entire staff put on an act as if they’d never seen me before, it was great!
I made a third appointment because we moved our wedding up an entire year and I had two months to receive my dress. A receptionist, Ms. King, was able to have my dress in within 6 weeks for me to pick up, a huge weight off of my shoulders to say the least! The level of professionalism from Aunt Marsha, Jeanie and the rest of the staff was truly amazing. There was not a single detail overlooked or unaccounted for by anyone during our entire process. I received numerous compliments on my dress & a thank you card & well wishes for our perfect day from the staff!
Nicole H
5.0
10/07/2020
I purchased my wedding dress last June from Sorelle. Their amazing team helped me find the perfect dress for my August wedding. Once COVID hit, they made sure my dress would be altered by someone on their team. They made sure I was taken care of even when their salon was closed.
My bridesmaids and mother of the bride dresses were also purchased at their salon. Each time we went into the store they took the time to listen to the vision and helped everyone find a dress that fit their body type. Everyone we worked with was kind and sincere. I cannot say enough good things about my experience at Sorelle.
Vendor response 10/08/2020
Thank you Megan for your enthusiasm for Sorelle Bridal. We love what we do!
Carly S
5.0
7/30/2020
I purchased my dress prior to Covid but it arrived just as everything began to shut down. The lovely people at Sorelle made sure I was able to get my dress in my hands before they closed. I had to cancel my alterations appointments due to Covid but that is no fault of theirs. I was really terrified to go dress shopping and put it off as long as I could but the ladies there were great and made me feel so comfortable and beautiful!
Jen L
5.0
7/05/2020
I bought my dress amidst the pandemic once we hit green phase and it was an amazing experience! All the ladies at Sorelle are AMAZING. I wanted a unique dress and it took me 3 different visits to this shop because I wanted to make sure it was perfect and they did not once get tired or annoyed at me but made each dress fitting better than the previous! I finally said yes to my dress and I cannot stop looking at it!! Thanks Sorelle for helping me find and create the wedding dress of my dreams!
If you need a group of girls that will support and understand exactly what you want, this is the shop to go to! Amazing selection, even better staff!
Vendor response 07/09/2020
Congratulations on being a Sorelle Bride! We loved working with you and so glad you found ...
the dress! Thank you for your kind words.
Libby M
5.0
6/14/2020
I went to Sorelles to try on wedding dresses for the first time. Marque was helping us and I told her what I was looking for. Her choices were spot on for what I wanted. I tried on three dresses and ended up choosing the third one. She found exactly what I wanted and within my price range. She was so sweet and made the experience so fun and easy.
Vendor response 06/16/2020
Hi Libby! Thank you so much for your kind compliments! We truly love what we do and are ...
so excited to share this experience with you. You are a beautiful girl, inside and out, and you are sure to knock the socks off of your lucky groom in that amazing dress!!
Holly M
5.0
5/08/2020
I have known the owners/staff at sorelle for years now. I recently bought my wedding dress there before the pandemic and they have been amazing with keeping me updated with everything going on. Even with this shut down, they have worked with me tremendously. My bridesmaids and groomsmen were able to pick out attire for my wedding as well during this time. Everyone who works at sorelle is welcoming and it truly is an amazing place. I am so thankful for them, especially during these uncertain times. I would 100% recommend sorelle to anyone for any special occasion.
Vendor response 05/08/2020
Dear Holly,
Thank you for being a fabulous customer! You and your family are a sheer joy....
It has been a pleasure to be a part of your sister’s wedding, and now yours! We thank you for your flexibility and willingness to try unconventional virtual appointments while our physical store has been closed. Our team looks forward to celebrating your wedding day along with that of all our other amazingly resilient brides!
Jessica H
5.0
4/22/2020
I bought my dress prior to the pandemic but had to purchase my flower girl dress and other items in the middle of it. The reassurance and guidance as well as love and support I received was so wonderful. This salon was nothing short of AMAZING during this stressful time. I am SO thankful I went here - they treated me like family from day 1. THANK YOU for making this experience the absolute best.
Vendor response 04/22/2020
Jessica, your thoughtful review has made our day! Our heart goes out to all of the brides ...
whose planning has been affected during this uncertain time. We will continue to be here for you and can’t wait to celebrate when your wedding day arrives! You are an absolute delight and we are honored you are our customer.
Taylor S
5.0
3/10/2020
I’ve had several people ask me where I got my wedding dress, and I’m always proud to say Sorelle! Not only was the dress everything I dreamed about and wanted, but the whole process of getting my dress was as well. From the moment I called to make an appointment, I felt welcome. They were able to schedule me just a few days after I called to come in and try on dresses, and they accepted my entire clan of family/friends that joined with no complaints. They asked what I wanted in a dress, and after describing what I dreamed of, the woman helping me picked out the perfect dress to try on for my very first dress (I ended up trying on tons of other dresses but was so in love with the first one she chose that I got it). Somehow, the alterations ended up being fun as well. Michelle was constantly cracking jokes and even gave me a glass of wine from a bottle she personally was given for her birthday. Jeanie was very involved and picked out things throughout my alterations that needed fixed without me even noticing. Everyone gave me recommendations on ways to adjust the dress, but everyone was very respectful and supportive in what I wanted. This was the best experience I ever could have imagined! Not to mention, everyone loved my dress and said how gorgeous it was and what a good job they had done!
Megan L
5.0
2/13/2020
I am currently a bridesmaid in an upcoming wedding. I attended the initial consultation with my best friend and the experience was unforgettable! The staff really takes the time to get to know your story and have the day fit your dreams.
Most people hear "bridal salon" and think wedding dresses. While we did get her INCREDIBLE gown, our bridesmaid dresses, suits, etc. from Sorelle, I also came to see the fantastic special occasion dresses they have! I attend many charity events and Sorelle had something to fit every happening!
I will continue to come here for any event I have and will ALWAYS recommend this salon. If you are in need of any level of formal wear, look nowhere else but Sorelle Bridal Salon!
Vendor response 02/14/2020
Thank you Megan for your enthusiasm for Sorelle Bridal. We love what we do! We look forwar...
d to styling you in the future!
Christine K
5.0
2/11/2020
This was my third wedding, and as an older bride, I thought it would be hard for me to find an appropriate wedding gown. I went to Sorelle on the recommendation of a friend, and I was completely blown away! Within an hour, I had chosen a beautiful rose-gold art-deco style gown that fit me perfectly with very little alteration. I felt beautiful on my wedding day. Thank you, Jeannie!
I have a step-daughter who is getting married in October 2020, and I booked Sorelle's Sunday Bridal Brunch for her and her wedding party. If you want a private fitting in a party setting, with absolutely individualized attention, this is definitely the way to go about it.
Paige found the perfect wedding gown. I cannot wait to see her when she walks down the aisle.
I can't say enough good things about Sorelle.
Vendor response 02/14/2020
Thank you so much for your kind words, Christine. You were an absolute pleasure to work wi...
th, and we can't wait to continue the fun with your step-daughter!
Hannah M
5.0
2/11/2020
LITERALLY HEAVEN ON EARTH FOR A BRIDE!! We all know when getting married the stress is the worst part! Sorelle was the one aspect of my wedding I had absolutely NO stress!! My experience has been nothing short of a dream! When picking my dress Michelle and Jeanie made sure everything I ever dreamed of came true. They really tried to understand who I was as the bride and took that into account throughout the entire experience. They helped me to find my dream dress which is ABSOLUTELY stunning. Every step of the way they have been helpful! All of the staff at Sorelle communicate well with each other so no matter who you are dealing with, Michelle, Gina, Jeanie, Whitney, ect they know you as a bride and are able to help you out! I would recommend any bride to go with the Sorelle experience and will continue to give Sorelle rave reviews for years to come!!
Vendor response 02/14/2020
WOW!!! It's working with brides like you that make our job so special! We are thrilled tha...
t you love your dress and your experience! So proud to call you a Sorelle bride!!
Sarah S
1.0
2/08/2020
I could not be more disappointed in Sorelle’s services from start to end. I initially went to the salon because of the excellent reviews on here. If I had to do it again, I would not have purchased my dress from them. During my first appointment I was helped by someone that seemed to be in high school and was not knowledgeable of the products. I purchased my dress and instantly regretted it as I walked out the store.
I was told I needed 4 alteration appointments but that turned into 7 appointments because their seamstress, Diana, is incredibly slow and disinterested in pleasing clients. The incorrect sleeves were ordered for my dress. I was partially refunded and made custom sleeves free of charge, but this was still a big disappointment as it was not what I wanted or envisioned for months. The overlay on my dress was also reattached crooked. It was honestly one thing after another during alterations. When you pay $2k+ for your dress and then $700+ for alterations, you expect it to be perfect. During my wedding day, the sleeve ripped and had to be held together with safety pins. It was very upsetting and I’m still upset today. It is visible in our pictures from later in the reception.
The customer service seems incredibly fake to me there, with the exception of the one manager who desperately tried to make things right. Please go to another store to make your planning and preparation less stressful.
Vendor response 02/09/2020
Dear Sarah,
We are incredibly saddened and surprised to receive your review. We sincerel...
y enjoyed our time with you and were under the impression that you did as well. We had no indication ever that you regretted your dress or your experience, and we tried to accommodate each of your requests. In terms of your perception of us as fake, we take this critique most to heart. We genuinely enjoy what we do and are saddened if it didn’t come across that way. If you have a moment, we would appreciate the opportunity to speak about your experience at your convenience so that we can better ourselves. Negative reviews, while never fun, are absolutely an opportunity for growth.
Alison K
5.0
1/30/2020
I highly recommend Sorelle Bridal salon. I felt welcome by the entire staff from the minute that I walked in the door for my initial appointment. Grace and the entire staff did not rest until I found the dress that I was envisioning and it made my "saying yes to the dress" an overall amazing experience! I did have some unexpected things come up with my final fittings and had to come back for an extra appointment but Jeanie was present for most of my final appointment and made sure that I was happy and that my dress fit perfectly (which it did)! Thanks to everyone at Sorelle Bridal Salon!
Vendor response 02/06/2020
Hi Alison! Thank you for your kind words. We always love hearing from our Sorelle Brides! ...
Congratulations! Best Wishes!
Melissa A
5.0
11/28/2019
Absolutely blown away by my experience here! I definitely recommended making Sorelle your first (and only) stop!
Vendor response 12/03/2019
We are thrilled you had a positive experience! Thank you!!
Roz K
5.0
11/26/2019
From the beginning, Sorelle has been such a welcoming place for me and I am SO happy I got my dress from there! Every time I came in, they would remember me and be so excited to see me it made me feel very welcome and wanted. My dress was perfect and I wouldn't have changed anything about the dress and veil.
Vendor response 12/03/2019
Thank you for letting Sorelle Bridal Salon be part of your wedding. Congratulations!
Caitlin T
5.0
11/02/2019
If you are looking for the special moment or to feel like one of a kind, Sorelle's Bridal is the place to go! All of the employees make you feel comfortable and welcome. After a brief conversation about my likes and dislikes regarding my wedding dress the wedding gown stylist went looking. She found my wedding dress for me-- I couldn't believe it! I also used their seamstress who took care of every fine detail on my dress. Sorelle's Bridal service is beyond words as a bride.
Vendor response 12/03/2019
Thank you for your kind words! We are so glad we could be part of your wedding day. Congra...
tulations!
Sarah R
5.0
10/22/2019
Brides, if you are looking for a dress that makes you feel amazing, a team to help you make the decision, and an overall amazing experience – you need to go to Sorelle’s. They were the first Bridal Salon that I went to, and I found my dress that same day! Whitney pulled a variety of dresses, helped to narrow them down, and in the end, I picked a dress that was a total game changer! Not only were they fantastic in helping me Say Yes to the Dress, but they were there every step of the way to getting my alterations done, taking care of my bridesmaids and making sure things were always taken care. It was the most AMAZING experience I could have asked for, and I highly recommend going here for your dress too!
Vendor response 10/28/2019
Sarah,
Thank you for your review! We love hearing from our brides! Whitney is truly amazin...
g! ❤️
Kelly D
5.0
10/20/2019
I LOVE THEM! We had a less than subpar experience at another bridal shop, and several friends suggested Sorelle. It was well worth the hour-long drive. Our consultant was Gina & she took the time to really get to know me, my wedding vision, and my fiancé & I’s relationship. She said by the end of this we would be best friends and we were! She really listened to me when I described what I was envisioning and pulled dresses that resembled that vision. She asked me to describe my dream dress in 3 words; one of my words was comfortable and she pulled some gorgeous gowns that were all extremely flattering and comfortable. I can’t rave about this salon enough! Prices are very reasonable too, especially considering the quality of the dresses. So happy I was able to get my dress and veil from Sorelle!
Updated in 2021 now that the wedding has happened: I am so happy I also got my dress altered at Sorelle!! Gayane did a fantastic job & the staff was there throughout to provide any needed input! I was pretty picky about fixing the neckline to look exactly like the try-on, and everyone was so understanding/she did an outstanding job with altering this. Every time I went for a fitting I felt so special. This is such a wonderful place. Thank you Sorelle!!!
Vendor response 10/28/2019
Kelly,
Gina is the best! Thank you for making the drive to our store and becoming a Sorell...
e Bride. ❤️
Amanda M
5.0
10/10/2019
The ladies at Sorelle made my dress shopping and alterations appointments so easy. Their dress selection was fantastic. The staff was very friendly and made me feel comfortable from the minute I walked in. It felt much more personable than a typical chain store and I could not have imagined going anywhere else. I highly recommend it to all brides.!
Vendor response 10/28/2019
Amanda,
Thank you for your review! We are thrilled you had a positive experience with Sore...
lle Bridal Salon. ❤️
Anna P
5.0
9/12/2019
One thing that I was not looking forward to was finally going wedding dress shopping. I have heard horror stories and watched friends drag out the process for months, trying on hundreds of dresses. A family friend told me about Sorelle Bridal and suggested I start there. I was shocked by the entire experience! I worked with Amanda and Jeanie, the owner, to find my dream dress. Amanda took time to really listen to what I was saying and decided to push me outside of my comfort zone a bit. She is so skilled at what she does that the first dress she picked for me I ended up getting. I never felt pressured to pick anything, and I always felt like I was respected throughout the process. They even let me take a little while to leave and think about everything before committing to the dress. I honestly could not have asked for a better experience and picking the first dress that I ever tried on was an extreme plus.
To top it off, my mom went back the next week to get her mother of the bride dress. She also picked the first one she tried on and had a great experience!
Vendor response 10/28/2019
Anna,
Amanda is wonderful!! We are so glad you (and your mom) found the DRESS! Congratulat...
ions and best wishes on your wedding! ❤️
Kyley A
5.0
8/28/2019
I worked with the owner, Jeanie, to find my dress and she was absolutely amazing! She was so patient with me as I was not finding the perfect dress and was starting to get frustrated. But she did not give up and helped me find my perfect dress that brought my husband to tears as I walked down the aisle. They even shipped my dress to me out in Washington State after it came in from being ordered as we planned a Pittsburgh wedding (where I'm from) from Washington State. I was even able to get a complimentary steaming of my dress the day before our wedding since it was slightly wrinkly from the flight to Pittsburgh. I would recommend Sorelle and Jeanie 11/10! You will not be disappointed!
Christy R
5.0
8/26/2019
Amanda was magic and helped me find my dream dress! All staff professional and extremely helpful. Would highly recommend!
Vendor response 08/28/2019
Thank you for taking the time to leave us a review! We have passed on your kind words to A...
manda.
Julia M
1.0
8/17/2019
I wouldn’t recommend any bridal party work with Sorelle to order their bridesmaids dresses. This salon is super old school and not flexible at all for out of town bridesmaids.
Firstly, everyone in our bridal party lives outside of Pittsburgh and had to be measured at other salons for bridesmaids dresses. I personally went to Anthropologie’s wedding department, BHLDN, in New York City. I had to call Sorelle to give them my measurements over the phone since our bride wanted us all to order through Sorelle for the dresses. The woman, I believe her name is Michelle, told me that based on my measurements that I’m a size 12. I insisted that this must be wrong given that I’m normally a size 6. She insisted, and talked down to me like I was a child (I’m 27) that she’s been doing this for many years and if I wanted a smaller size I should sign a waiver that I went against her recommendation. We probably argued about it for 15 minutes on the phone and I even called back a half hour later unsure about the order and she pushed me to get the 12.
The bridesmaids dresses took 6 MONTHS to even arrive at Sorelle (I understand this waiting period for bridal gowns that are made custom but a bridesmaids dress should never take so long!). It came, I am SWIMMING in fabric and when I took it to a tailor in my new home of Portland Oregon, she told me that she has to remake the entire dress. Mind you, I picked up the dress in person at Sorelle when I was at my bride’s wedding shower and the sales associate Genie told me that they can’t help me at all offset costs of alterations given my measurements were taken on the phone... this is 2019.
Just like how when we asked for a receipt in the initial ordering call they offered to fax it to us. (!!!) I asked for email confirmation. They said they’re unable to provide it. What software are you operating your business on?!
So that leaves me with $130 in alterations for a $140 dress and the only option from the Sorelle team is for me to come in the day before the wedding when I’m back in town to have it tailored. I noted “that’s the day of the rehearsal dinner, for the wedding in which I’m maid of honor. That’s not an option. And if this were always on the table as an option for me, why wasn’t it shared with me when I was in town 3 weeks ago in the store?”
Also in complaining about my alteration costs, she hung up the phone with me saying “Genie will call you back, but don’t bank on today she’s REALLY busy. Lots of appointments!” Needless to say I haven’t heard from her but she did call my best friend, the bride, to do some damage control and told her that I was being rude to the salon? Can’t we handle this as grown adults? Isn’t the first rule of wedding handling to never involve the bride in petty frustrations? Nice work, Sorelle!
Save you and your bridesmaids a major headache and have them order their dresses through Anthropologie which comes directly to your door in 4-6 days (NO shipping costs unlike Sorelle’s flat $25 shipping rate...) and NO tailoring needed because their dresses are made based on normal sizing. Sorelle tried to give me this crap about the dress being from Europe. I’m like well I’m a size 28 in European jeans so why would you tell me to get a 12?! Can’t be clearer about this - stay away and head to a more current boutique closer to Pittsburgh if you’re having a wedding in the area. Some much better options with WAY better customer service are popping up in Lawrenceville.
Vendor response 08/24/2019
While we regret your discontent, we cannot accept responsibility for the situation as the ...
measurements provided were inaccurate and taken by someone out of our employ. When the dress was tried on at the store and concern over the size was expressed, the stylist immediately called over the store owner who then took the proper measurements herself. There was a two inch discrepancy. The size chart was reviewed and it was shown that the proper size recommendation was made given the information provided to our salon; unfortunately, we were working with incorrect measurements. It was further explained that without seeing someone in person, measurements are the only objective means by which to recommend a size. A bridesmaid can order and sign for whatever size dress she wants, but it would be irresponsible for us to suggest a size other than what the manufacturer’s size chart indicates. There seemed to be a genuine understanding of the situation among the bridal party. The dress was signed for and taken out of the building.
When it was expressed in a later phone conversation that the bride was extremely upset with us, we felt it necessary to reach out to the bride to resolve the issue to her satisfaction. Our brides are our top priority, and we work with their best interests at heart.
We love what we do and always aim to go above and beyond for our customers, but we cannot assume liability for work that is not ours.
Gail C
4.0
8/07/2019
Our experience at Sorelle was amazing for an hour and 45 minutes. The consultant found so many dresses to try on. Really seemed to be in tune with what we wanted. But once we indicated that we wouldn’t be making a final selection that day things changed. When undecided between two dresses, she told my daughter “we’d prefer you pick today” and “you’ve tried on 20 dresses...what do you think is going to change if you try on 30 more?” I asked for her info so we could make sure she got credit for any sale if we came back and she said no because they don’t work on commission. We left, confused and disappointed, because it truly had been a great appointment up till then. We didn’t realize we were expected to purchase first day looking and first store. We have since purchased a dress elsewhere which was a relief because we did not want to go back at that point. Hopefully his was an isolated incident because while I recommend Sorelle for selection and consultant knowledge I don’t want anyone else feeling like this magical day was ruined at the very end of the appointment like this.
Rachel S
5.0
7/01/2019
The ladies at Sorelle Bridal Salon made finding the perfect wedding dress quick and painless. I went in with a solid idea of what I wanted, and after having described it, Amanda was able to pull many dresses that fit the bill. Within the first 10 dresses I tried on, we had found the one. They made shopping for and choosing my wedding dress feel very special. They were always flexible and willing to work with my work schedule for my appointments once I started the fitting process. The alterations were perfect, and once everything was complete, the dress fit me perfectly, and looked stunning. I would highly recommend shopping here for your wedding dress!
Christine W