My husband and I have nothing but great words for Toshi and Spectrum Entertainment! We are from WA state and had a destination wedding in Hawaii at Kualoa Ranch.
I had no issues with communication with Toshi. All communication with him was thr...ough Facetime (FT), phone call and email. I initially contacted him through Yelp and received an automatic response to my email that explained he would be out of the office and would have limited access to his email. He did provide a phone number in the email for people with urgent matters. Once he was back in his office, Toshi eventually contacted me with a very detailed email. From then on, communication was effortless!
He provided a music template for my husband and I to fill out, which was very helpful as it was used to prepare us for our FT consultation with him. During our FT consultation, we informed Toshi of some of the artists we like and the type of mood we were aiming for and with that, he was able to suggest other artists and music that really coincided with our vibe. We felt very comfortable trusting Toshi to make some of the music selections.
Toshi was very professional but laid back, which, we loved! Toshi followed our timeline very well. He had it in his hands most of the time and I saw him referring to it a lot, which was great since our wedding coordinator was not very helpful in that area. Toshi did everything a DJ/MC should do plus more.
I WANT TO SPECIFICALLY POINT OUT...during the start of dinnertime, our caterers brought our plate of food to our table. I was getting ready to eat but then my husband suggested we take group photos with everyone before they headed to the buffet line. I agreed but all I could think about was how all the flies were going to get on our food while we were away from it. About a minute later, I saw Toshi running down to our seats with two plates in his hands. I thought to myself, "Oh good, he is going to get some food for himself...but why he is running in the opposite direction of where the food is?" A couple seconds later, I turn around and see that he covered our food with the plates so that the bugs wouldn't get on them because he knew we were going to take group photos before eating! My husband and I were so impressed by his gesture and appreciated the thoughtfulness so much.
Lastly, I had a slideshow to play during dinner. I was told by Toshi that all I needed to bring was the slideshow on my own laptop and he would provide all of the wiring. Turns out, according to my sister-in-law, the "tablet" that I brought did not have an HDMI connector, which presented a problem but Toshi told me not to worry. He told me he would figure it out. Somehow, Toshi and my sister-in-law worked their magic. I am not a tech person so from what my sister-in-law told me, it sounded pretty complicated but even if it was not, Toshi never made me feel worried even though my sister-in-law said that HE was!
Overall, my husband and I felt VERY taken care of. Also, I later found out, after the wedding, that Toshi helped figure out some issues with our dessert table. The person who made my cake said she was very appreciative of Toshi's help. I do not know exactly what he helped out with but just knowing, our DJ, helped out with a "dessert table issue," blew my mind. Toshi took pictures with us, partied with us and even danced with us a little. By the end of the night, he felt more like a friend to us than our DJ/MC/Wedding coordinator.