Sposa Bella

suggested a dress that met all these criteria and could be altered to make it modest. To say it was “altered”, however, does not do justice to the work they put into it. The top of the dress was recreated; adding a back, sleeves, and lining which perfectly matched the intricate floral pattern on the dress. They even created a mask to match, which itself is art. I cannot thank the team enough for all they did in creating an incredible dress, and making the whole experience so enjoyable.

into anything else. I explained to Nancy that I could only return to MI once before my October wedding, as I lived in AZ. We agreed to fit appointments around my July visit to MI. Nancy informed me that alterations and the first fitting were included, and she threw in a tulle veil. I set up a July 14th appointment at 11am. SB never confirmed additional fittings, so I assumed one was enough. When I arrived, I was told my appointment was at 12pm and Nancy would be late. The gown fit perfectly, but we decided to add lining to the slightly sheer skirt. There was limited discussion about alterations. I faced strong opinions on my hairstyle and earrings, and after measurements, Nancy surprised me with September and October appointments lined up and a $625 invoice, contrary to what we had discussed previously. My stepmom later called SB, stating we wouldn’t pay for charges that we were told were included and they could send the dress with agreed-upon alterations and find someone in AZ for further changes. A week later, my dress arrived in a beaten-up Home Depot box, noticeably lacking care. While the garment bag offered some protection, the choice of packaging was insulting. Items from our registry have arrived in better condition. Thankfully, the gown emerged unscathed, however, the pins that had been used to mark alterations remained in place, indicating a lack of finalization. Nancy later explained that due to the dispute regarding payment, the dress had been shipped without alterations. I was bewildered and offended by the discourteous excuses and justifications that Nancy offered. The roughly cut tulle veil arrived a week later, with the jagged edging most noticeable around the area that framed my face. With tax and other charges, the grand total for my gown was around $12,000. The disappointing experience with SB has completely tarnished my initial excitement about my dress. I even began considering another dress for the reception. SB's professionalism vanished after the deposit and second payment. They could have suggested an AZ seamstress for quality alterations. Rather than being deceptive, they could have transparently discussed the costs of additional alterations. My seamstress in AZ was appalled by my SB encounter. She commented on the veil's rough edges and believed it was poorly cut. My parents attempted to contact the owner for resolution, but the response was unsatisfactory. Nancy avoided accountability and refused direct communication with the owner. They sent a $500 gift card, but the damage was done. In conclusion, a combination of miscommunication, disrespect, unexpected charges, and lackluster presentation has overshadowed what should have been a joyful occasion. I would advise anyone considering patronizing this business to seek alternatives. There are plenty of bridal boutiques other than Sposa Bella that are committed to customer satisfaction and professionalism. I would also suggest that wedding gown designers reconsider partnering with SB. The business's behavior could reflect poorly on their work.

00 and then was very rude about it. She did not help with pulling any dresses and had me and my bridesmaids search through all of the dresses to find something in the style I was requesting. While trying on the dresses she made several rude comments one of which was when I was complimenting the illusion fabric and she stated well this is what high quality looks like, as if insinuating that I would not know what that was. Additionally, the sample dresses were a little ratty and dirty and while trying dresses on she was more concerned with not accidentally stepping on any fabric instead of me not falling or tripping on the dresses. Ultimately, I found a dress that was within my budget that I loved, but just could not bring myself to purchase it from this salon given how we were being treated. I had an appointment at their sister salon Roma sposa afterwards and they were lovely to work with.

ion come true. During each fitting she did not let one detail go unmissed. Van is also extremely talented and helped create a custom veil using the fabric from my dress (which you could not even tell a piece was missing!). The entire experience from A to Z was spectacular. I was extremely comfortable and always felt listened to by both of them. No concern went unresolved. I recommend this store to everyone I know getting married. Miss this team and their wonderful spirits!

sly measuring me and creating a custom top to fit my bust. Also they added a last minute appointment due to my last minute weight loss before the wedding to make sure everything was perfectly snug. My schedule only allows for evening appointments and they always stayed late and squeezed me in for any thing I needed! I also did my alterations there and was 100% satisfied, the seamstress is a wizard and also made a custom veil for me to fit in my price range. I cannot thank them enough for their generosity and accommodations! All of this also includes a COVID reschedule which they were amazing with!!! Thank you so much Sposa Bella! 5/5 stars highly recommend!!

it impossible to try a dress on or even get an idea of what I wanted. When the order was partially lifted, I immediately made an appointment with a bridal salon in the same building as Sposa Bella. I took the day off of work, as did my maid of honor. The salon I originally booked with called me two hours before the appointment as I was on my way there (I live in East Lansing) and said that it was made in error, and that they actually weren't open. In a panic, I called two other salons to see if they could accommodate. Not only did they say no, but were very rude in doing so. When I called Nancy, she swooped in to save the day. I am embarrassed to say that I didn't even know what the salon carried, hadn't read any reviews, etc. I just knew I needed to get some dresses tried on so that I could start the process as quickly as possible. Nancy OPENED HER SHOP FOR ME after hearing what happened. As soon as I walked in, I knew I that everything happened for a reason. The dresses are EXQUISITE. She made me feel so cared for, and also included my mom, maid of honor and niece in every step of the way. I had no intention of purchasing a gown that day, but she pulled one that was absolutely perfect and I couldn't leave without it being mine. Nancy not only saved the day we had planned, but saved my wedding by enabling me to order right on the deadline for a November wedding. She was kind, considerate and compassionate- something everyone needs right now more than ever. Being a bride during COVID can present challenges you never even thought of, and finding people that understand that and work to make your day special regardless are truly gems. Thank you, Nancy. When you're shopping and investing in a great piece to wear on your most special day, you want someone like her in your corner.

ece. With your exceptional level of professionalism and guidance, I could not have found a more perfect wedding ensemble. Thank you so much for all your assistance and care in making me feel like royalty on my wedding day!

e quality of their dresses is well beyond what I've seen at many other places. I opted for a simpler style for myself, but my shopping party and I loved looking at the craftsmanship of the dresses at Sposa Bella. The team was also so kind and helpful! They ooh'd and ahh'd over my choices and gave good advice without being too pushy. They followed up with a lovely note after my appointment that was, again, friendly and kind without being pushy. A great wedding salon and I'm sure many others will have great luck here!

as exceptional. I cannot thank everyone enough for their help!

great place to go shopping for wedding dresses and I would highly recommend it.

wedding and went into panic mode but Mrs. Theresa helped me when she didn’t have to and I couldnt be more thankful

Bella as they are exclusive for each designer. I would highly recommend Sposa Bella :-)

didn't look as good. The bridal boutique in general was also a very great experience. I received confirmation emails for all my appointments and thank you emails after all my appointments. All of the staff in there were so warm and welcoming. They have a great selection of dresses with all of the designers that I was looking for! All in all, a wonderful experience, I would definitely recommend getting your dress from Sposa Bella in Birmingham, MI.

ust as important. Silvana, was awesome! She provided "real" feedback and not just what I wanted to hear. My dress was gorgeous!! I felt like a real princess!! I also got my bridesmaids dresses here and all the accessories. They were all beautiful and the best quality everyone could be asking for. So glad I said "yes" to the dress with Silvana and the team at Sposa Bella Birmingham. Highly recommended!

y dream dress that day.