Springer's Jewelers

My husband went to every jeweler in the Portland area looking for my engagement ring, and Linda at Springers was the one that spent the most time with him figuring out what he wanted. She was super helpful so we went back to buy our bands!

Springer's was great to work with. My fiance got my engagement ring there and we purchased his wedding band there. We had plans to get my wedding band at Springer's as well, but we found a ring with a better price elsewhere. The jewelers were very knowledgeable and very helpful. It was great to work with a local jewelers and with a great selection, but I know that I won't run into someone with the same ring. It's very reassuring.

This review is for the Springer's in Portsmouth, NH. I found the perfect ring right away - I loved it, didn't have to look at any others. I wanted to go the nontraditional route and wear my band on my right hand, since my engagement ring is a unique design and doesn't match well with a band. So they measured my finger as a size 7, which seemed high as my engagement ring on the other hand is a 5. I get that one hand is bigger than the other - but 2 full sizes seemed like a lot. A couple of things to take in to consideration - I live in Breckenridge, CO at 9,800 feet above sea level with zero humidity. I was trying on rings at maybe 1 foot above sea level during the ridiculous triple digit temperatures with close to 100% humidity. I was clearly swollen. I made this statement, saying that even if the ring ordered fit me for the ceremony - it wouldn't fit where I live. She convinced me to order the size 7. A week later (not the 2 days they assured me it would take) I went to pick up the ring - tried it on and it fell off. The temperatures had dropped to the high 80's at that point and I wasn't nearly as swollen. Now we are about a week away from the ceremony and I have to have the ring sent back for a smaller size (6.5). It can't be re-sized due to the etching on the ring. They assure me again it will take 2 days. It was closer to 4 business days (plus the 2 days that they are closed/don't get deliveries). I think I ended up getting the ring 2 days before the ceremony. They *were* great about contacting me with updates about the ring's status the second time I was waiting for it to be delivered. However, they were very panicked every time I spoke to them - afraid I was going to be a bride-zilla I suppose. I am a very calm person - I get stressed out but I don't show it, I hold it in - but I am very much influenced by the moods of others. So every time they called, very apologetic and panicky, making it a bigger deal than it needed to be - I would start to feel panicky. When the ring finally came in, I went to pick it up and finish paying for it. They gave me the ring and took my credit card and then I watched her talk to another employee about another customer's order for more than ten minutes, while I was waiting for her to just run my card through. The customer whose order they were discussing wasn't even in the store, so it wasn't like someone else was waiting for something - just me. Ordinarily having to wait an extra 10 minutes for someone to complete the transaction wouldn't have stressed me out, but with only 2 days before the wedding and 100 things still to do, that 10 minutes made me very irritated. FYI - I'm back in Breckenridge now, no longer swollen from heat and humidity, and the size 6.5 ring is too big.