Square Root Designs – BAIT-AND-SWITCH
BEWARE!!!!!!!!!! I used them for my wedding a few weeks ago and they cut so many corners to make a buck that I would NEVER recommend them to anyone again.
A) I specifically mentioned from day one I ...did not want topiaries for my centerpieces. Alex said he would make them more oval shaped but charge me more for that. I was fine with it. Wedding day, what do I get but topiaries, but am paying for oval shaped arrangements???
B) I specifically ordered a high gloss round dance floor from day-one! I know that was what I wanted. Day of wedding, square white dance floor I could have rented for $500 rather than $2500.
C) I paid for a full ballroom draped, what I got when I split the ballroom into two rooms was ¾ draped ballroom. I never got a refund for the entire ballroom being draped, nor did they bother to drape the entire room as discussed.
D) I specifically asked for thick bunch of roses in the garlands that I wanted for my ceremony (Indian). Day of, I get white orchids that are only slightly thicker than a regular single strand lei. Oh wait, he added a few shiny rhinestones to make up for the difference between thick roses garland and a maybe-double-strand lei. For the milani, I got single strand leis from La tulipe (OC) for $20 each and paid $130 for maybe a double strand from SQ. Nothing what I wanted!!
E) I specifically asked for aisle petals in peach which other florist like Neise and White Lilac cover in a thick design over the aisle. I got barely there strands in white.
F) I ordered 8 large arrangements. I am still waiting for confirmation from my photographer that they were actually there. My lighting person could not confirm seeing them and I have not seen them in the pictures I have so far.
Besides that I was overcharged by their assistant Sarah who at one point asked me to walk her through how to do the calculations on the invoice. Are you kidding me???
Please save yourself the trouble and money. Weddings are a onetime thing, do you really want to risk having things switched out on you the day of your wedding????? I can send pictures if you would like.