Stemming From Love

Jessica worked on my wedding bouquet and florals for my wedding and she did a phenomenal job! Even though she was busy during my planning process, she always made the time to answer any questions I had and provide suggestions. She truly made my vision come to life on my wedding day and I couldn't be more grateful!

Jess is SO talented! I booked her for my wedding and was blown away by her gorgeous creations. She put together my bridal bouquet, all my bridesmaids bouquets, groom + groomsmen boutineers, reception centerpieces, and the most breathtaking ceremony floral floor arch. It was so unique and different, I was obsessed!! I didn't give super strong guidelines on what I wanted, because after following Jess for a couple of years on insta I knew everything she created was amazing so I didn't want to restrict her talent. I am so glad I did that because it made the wedding day a fun surprise to see her creations!! When she walked in I was blown away. We went with a lot of neutrals and it was so soft and pretty and completely set the mood for the entire event. They were elegant and really brought our wedding up a notch. I was even able to rent little bud vases and other items to pull the entire look together, super convenient service. Highly recommend Jess for your bridal or professional floral needs!!

I hired Jess roughly one year out from my wedding. I initially was impressed with her quick response to my inquiry especially because finding a florist was the hardest vendor to find and lock down, many were unavailable or very slow to respond so it was extremely difficult to compare quotes before the others would expire. Our first communications prior to booking were all via email and it was the only way I had available to contact her, which initially I didn’t think much off. After booking I inquired what the timeline of planning and locking in final details was so I had an idea of what to expect over the next year or so. She responded back to me she would get back to me within a week or two after busy season which was totally fine considering we had so much time left. Two months later I never heard back so I followed back up, still no response. A couple weeks later I found out from my venue that we could no longer do the main floral instillation I planned and was quoted for by Jess. I yet again reached out to follow up, because this was now going to change plans and I don’t know the planning process and wanted to make her aware but also discuss future options so I knew cost if it were to change. I still never heard back now three months later. After this I started reaching out to Jess via Instagram because she is so active on her account. I sent two messages, the last one on Jan 26 and finally heard back via IG Feb 17 and then she finally responded via email Feb 22. This is now 4 months without responses to my emails and the reason we were given for the lack of communication being backed up in the office and issues with sending emails. In this day and age, it just doesn’t seem like a great excuse, having difficulties with emails, for 4 months. Or if this is so at least follow up with your client via text or call, which she did have my phone number. Due to the lack of response I had to start looking elsewhere as it was starting to cause too much stress and also, we were unsure how this could impact our budget and it was affecting our planning. Luckily, I was able to find a florist through a good friend and unfortunately had to terminate my contract with Stemming From Love. I followed up with an email that same day she responded back to me, Feb 22, informing her of this and explaining why I had come to this decision. I’m not quite sure what I expect from her at this point but I still have not heard anything back from my email and it is now June 12, so for all I know she still thinks she is my florist for my wedding? I hate to write this review especially since I didn’t end up getting a full experience with her services (why I am still giving 2 stars) and she does seem to have a lot of great reviews however I do think it’s fair to give others a warning. There are a few mentions of poor communication in some of her other reviews however to me this is a bit unprofessional, and total opposite experience I’m having with all my other vendors. So, for those who like reasonable communication it should be a warning that communication may be longer than expected. If this is something someone is able to know upfront and okay with then that’s great because it seems like others really do love her work. For myself, had I known what exactly “slow responses” meant, I probably would have reconsidered the other company I was between even though it was a little more expensive.

Jess did SUCH an amazing job for our wedding. A month later and I'm still blown away. I had known she was an amazing florist designer and had even suggested her to my best friend for her wedding (which she used!). She listened to everything I had in mind but I gave her a lot of room to make it her own and she NAILED it and it was beyond anything I could have imagined! I am still getting compliments on every piece she did for us. Jess, you're a genius!