Stephanie's Bridal Boutique

e and discuss it and I would not be refunded. Then the credit we were given to influence our decision to purchase the dress is now being called a made up credit although it was printed at the top of our receipt. All I did was ask for the credit promised to us as stated on our receipt and we were given lies and attitude, as well as hatefulness. Very unethical practices at this shop and when you question why they are overcharging, you get treated like trash. Unbelievable that a business owner would write a review calling my daughter and I bullies, making up lies just to make herself look better. Stay far away from this place. We did nothing to deserve to be treated this way. Never in a million years would we bully anyone or have anyone in tears. That was a blatant lie and deformation of character.

tely different! They tried to over charge and charge us for a service we no longer needed. When my mother asked questions about why she was having to pay that price the OWNER said “I’m not sure why your upset and being rude”. When my mom was calm, wasn’t cursing and was just seeing why we had to pay extra $99 because they held it ONE day after receiving it because I was told I needed an appointment. We were also told that the owner is too busy for stuff like this. This company’s customer service is awful, if I didn’t already pay half of the dress when we said ‘yes’ to the dress then I would have said forget it and walked out. The owner only started being nice once other customers started gathering around. We were in no way being loud or rude and the owner raised her voice and talked to us, the customer as if we were stupid. Whatever you do, save yourself the frustration and embarrassment and go elsewhere. If you look at google they have a TON of the same horrible experiences.

not see until after my purchase, which could make reselling my dress difficult.

g to 5 others before we went back to Stephanie's. What I liked most was it was smaller and more intimate rather than a large corporation/ business feel. I felt they were invested in me and finding the dress I felt most confident it. Loved them!!

me! Our stylist worked seamlessly with the group and helped narrow down dress choices until it felt right!

ctions, feedback and look and knew what to and what not to put me in next. She was very personable and knowledgeable and never pressured me to buy! I never felt rushed or uncomfortable. I was given her FULL attention for 2 hours. I left and went to another bridal appointment and was SO disappointed. I was not treated as I was at Stephanie’s. It was not comfortable like it was at Stephanie’s. My wants and likes we’re not listened to at all. I left and went straight back to Stephanie’s and bought MY DRESS ❤️ I recommend you start with Stephanie’s and you end there! They deserve the business and will make you feel like the beautiful bride you are 👰🏼💍

re in the kc area and want a super special, unique to you dress experience, Stephanie’s is where it is at.

mind when comparing to the gown gallery or “bride” downtown. My dress was perfect. I will SO send all my future “bride” friends here.

ings about Stephanie's Bridal. Definitely check them out! You won't regret it!

recommend them to anyone and everyone. Beautiful selection and sweet staff. What’s not to love?

ed that were not able to be fixed. I am a plus size girl so they did not have my size when I went in. It was a guessing game of what size that I felt could have been handled better. Once the dress came in, it did not fit even though I had lost weight. It did not fit or look good with my back. They just kept telling me that alterations would fix it. Well alterations day came and basically told me that the dress was never going to fit right even if I got three sizes up. They told me that the sells person should have known better. We tried our best to make it work and did several hundred dollars worth of alterations but it was still not working. I ended up not being able to wear the dress at all and bought one online 2 weeks before the wedding. If you go just make sure you know what works for your body and are willing to take the chance if it not fitting if they do not have your size.

so sad that I'll only get to wear it once in my life! They also have a great seamstress they work with. Despite having an all lace dress and a huge train, she worked with me to get the price within budget.

s at the store. Tori was my consultant and she was the sweetest ever! She listened to what I was looking for and found gowns for me to try on that matched what I was after. Tori actually got to know me so well, that she brought in one last gown she wanted me to try on because she thought I would like it, and that gown ended up being the one! I am so happy that I chose to start my search at Stephanie's. The whole staff really made me and the whole process feel very special. They have a wonderful selection of gowns, and I do recommend that if you are starting your search to check them out!

mething with not a lot of lace and no sparkle and there was maybe 2 options for me.

gain for 10 months and only because I called. They said that all of our dresses were in and I could come in for a fitting. I made the appointment, but when we got there, the unthinkable happened: they had ordered the wrong dress, in the wrong color. No one had bothered to double check the dress when it came in and the wrong dress sat in the salon for nearly 5 months with no one contacting me. Worse, when they called the manufacturer, they did not have my dress in stock, so the salon had to order separate pieces to try to recreate mine. It was an absolute nightmare, and as unbelievable as it is, the owner never called or apologized, and we were not given any sort of compensation after spending thousands on my entire outfit and having to wear something that we did not order. On top of this, there is no communication between the shop and its alterations department - we had trouble literally every fitting appointment, whether it was my new dress or one of my bridal party dresses. Such a disappointment after all of the great things I heard about Stephanies. I only hope that no other bride ever has to go through this nightmare.

Stephanie encouraged me to try on other dresses I didn’t think I wanted for my big day. The dress I got was and still is so perfect that I’m trying to figure out what other occasions I can wear it for! Even my husband, who like most men is pretty clueless when it comes to clothing, was stunned by my dress and did not hesitate to tell me how beautiful he thought it and I looked all night. We’ve been married for a month now and he still tells people how great my dress looked. I owe it all to the ladies at Stephanie’s because I know I wouldn’t have been able to find it on my own!

d it arrived in about 3 (estimated 6). They let you make two payments. The only reason I can't leave a five is because they send you $1000+ dress home with you in basically a trash bag. For how much you spend on a dress you'd think you could get a decent material bag $10 on Amazon...). The smell from the bag after one day was so toxic it made my mom's eyes water!!! I'd highly recommend this place, but bring your own bag for your dress to take home!!!

e gown, and reasonably priced. Great experience. The only negative feedback I have is about the alterations. I was told they would only be around $100 or so since the dress fit me like a glove. When I got the bill for the alterations, it was more than 4x that amount. They say it's a separate entity, but people working there should have a better understanding of each part of the business. For brides, check around and price match before spending your money on alterations here. It's super pricey. Overall, I love Stepahnie's Bridal and my experience.

Lauren. I was a little overwhelmed with all the choices but Lauren put my mind at ease. She chose a couple of dress and my party and I chose a couple, and we dove in. I said Yes to the 4th dress I tried on. I honestly thought I would have to go to a couple boutiques to find my dress. This whole experience was like a fairytale. We are getting our tuxes and bridemaids dresses there too. I am so thankful that they made this once in a lifetime experience perfect for my big day!!

and did all they could to make it all about the bride. The dress selection was amazing with styles that would look beautiful on any bride to be, a great selection of bridesmaid and flower girl dresses were also available. If you are looking for unique styles and amazing employees who are professional, knowledgeable and fun for your big day then this is a great place to look. Would definitely recommend them in the future. They also have super cute and funny apparel for the holidays that are worth looking at!

wanted to see my dress. They truly make you feel special at Stephanie's Bridal. I loved it!

when we came in but stayed more then an hour to help Alexandria find the perfect dress. She not only offered suggestions but she helped Alex feel confident and beautiful. Once Alex chose her dress the entire staff came over to offer congratulations and well wishes. Stepahnie’s Bridal is more then an adorable boutique and bridal salon, it’s an experience! I am so thankful that they made this once in a lifetime experience perfect for my baby sister’s big day!

dent and empower each other. There are so many gorgeous gowns, veils and accessories.

eek of August. After calling several times after the first of August, to get an update on delivery, we found out two weeks ago that the girl that took my order was fired, and the dresses weren't ordered until the middle of June. We were not contacted at that time re: the late order date, or how it would affect the final delivery date. They finally came in TODAY, and I now have 4 bridesmaids that will have to pay for rush alterations during the busiest wedding season of the year. One of the bridesmaids lives in Springfield, and I have to drive the dress down to her this week, so she can find someone to alter it there. The management didn't seem to really care about this error, or didn't seem to care about the problems they have created for us. The wedding is October 6th, and we now have a month to get these alterations done.

bout half an hour after our scheduled appointment time before we were able to be helped and set up with a room. My mom had to go to work that afternoon and the appointment starting late almost kept her from seeing me try on dresses. It worked out in the end because I quickly found "The One!" but it made the experience a little more stressful. This is why I give 4 stars. The girl that took over my appointment was absolutely lovely. My mom, maid of honor, and bridesmaid with me all adored her too. I don't remember her name (she's small, tan skin, very long blonde curly hair) unfortunately. But she really helped make trying on dresses enjoyable rather than nerve wracking! As someone who is shy and self-conscious, trying on dresses was the best experience I could've imagined. She helped me feel confident which is definitely what a bride needs in such a vulnerable moment! I decided to use their 3rd party alteration services. Setting up an appointment was easy. I know the seamstress is a separate business but anyone using Stephanie's may choose to use this seamstress so I feel I should share my experience. This doesn't represent the overall rating! She's quite blunt and opinionated. I think she indirectly insulted me to my mom on two or three separate occasions, and I watched her do the same with the bride before me. I brush it off as a difference in personality or culture, but be forewarned if you're a sensitive or anxious person. The alterations were done on time, but I did feel like they were more expensive than quotes I've heard from other brides. Ask for quotes and shop around. :)

ephanie's sells that designer. I booked my appointment and somehow the time I chose was double booked. Without even blinking they offered to open up early so my sister and I could have our appointment. Not expecting to find my dress on day one of looking we started and boom, Dress #2 was it! From the entire, attentive, sweet sales team to Elsa, the amazingly gifted seamstress, the women at Stephanie's Bridal Boutique made what could have been a sad, emotional time, a wonderful, exciting, happy memory. I will forever be grateful to them! And I ADORE my dress! I wish I could wear it everyday.

g) to only discover it WAS the stores fault( no one measured my daughter at the time of purchase, a basic boutique 101 thing) not ours like she insisted, order another dress on rush in which is was late to, left us with 1 month before the wedding, we did not get alterations at Stephanie's there are better places out there that are reasonable and will let you pay by credit or debit card, not cash. They also kept the nice zip up bag the dress came in to give me a cheap pink dryer cleaner bag, paid $1200.00 for the dress. Very unorganized, to small, not enough seating for guest and just snooty folks

SIZES TOO SMALL!! The owner couldn't even show me the measurements that were taken from that day. I had proof from my doctors office that I had actually lost weight since the first appointment and the owner was still treating me with disrespect. The alterations lady is by far the rudest person I have ever met. She argued with my mother while I was almost in tears over the situation of my dress and my mother was simply trying to explain what I wanted. I would NEVER recommend this store to anyone.

d time again. Couldn't have asked for a better experience. And to add,5$3 boutique is so cute!!

. They let my mom and sister quietly browse for dresses for me, and didn't insist on any style or price that I wasn't comfortable with. Very enjoyable!

weet and made me feel comfortable. Although I ended up choosing a dress somewhere else, I would highly recommend Stephanie's Boutique!

anks so much ladies! I will be recommending you to everyone and anyone I know that is getting married!

e door in 40 minutes. Pretty giant let down.

it on I knew I had found my wedding dress. Stephanie referred us to Elsa for alterations. We knew we were in the good hands of an expert. All of the staff were very friendly and helpful, we will miss having a reason to go there!

sist me on two different occasions. I would not recommend this place to anyone.

me in and out of so many dresses until I could finally make my decision. I visited several stores after this but NO ONE else compared to the selection and staff at Stephanie's. I knew deep down that I had to go back, and it's a good thing I did because I was able to purchase my dress here! Highly recommend this store to all brides!

m making me feel so special every moment I was in the store! Had such a blast dancing around in my wedding dress! Loved the whole experience and would highly recommend Stephanie's to anyone and everyone!!! Thanks again girls!!!

y make you put down a deposit to hold your dress for a few days and when I looked back at the receipt, it seemed like they were going to overcharge me based on discounts they said would be applied and also add on the hold fee. They have a very limited selection but the selection is great. I probably tried on 8 different mermaid styles all in my price range. Also, the owner was willing to let me buy one off the store front mannequin at a discount which was really nice (even though it didn't fit right in the end). I would suggest this place to anyone for a great shopping experience.

ids dresses, flower girl dress and much more all in one place makes the planning process so much more stress free and enjoyable! I even got some super cute gifts for my bridal party and some adorable outfits for my honeymoon here! What are you waiting for?! Make an appointment today I promise you will not be disappointed!

ry time I went it. She was always going above and beyond to make sure that I was having a great experience. Elsa did my alterations and she was hilarious as well as talented. My gown fit me perfectly! I would recommend Stephanie's Bridal to anyone looking for the perfect gown and experience. They have tons of beautiful gowns to choose from including many designers who were my absolute favorites when first trying to narrow down my options. I went with a Sottero and Midgley gown that was beautiful on our wedding day. The girls at Stephanie's were supportive in so many ways while I was preparing for the wedding. I cannot say enough nice things about how great my experience was at Stephanie's. Highly recommend.

tion wedding dress and can't wait to wear it in Mexio! Thank you Andy!!

and her team of experts were quick to put my mind at ease and took the time to make sure I was comfortable throughout my appointment and helped me find the perfect dress. Unsure of what I wanted initially, the team helped me sort through several options, ultimately picking a dress that I never would have dreamed of had it not been for their attention to detail and eye for the right fit. I can't imagine a more incredible experience with a better group of people. A big thank you to Stephanie and her team for making our special day even better.

ifferent price levels, and very different selections, and this place excelled in every way. My friend and I have both worked in the bridal industry (she in a bridal gown salon, I in cosmetics) so we have a great feel for what's important, and also want that balance of service with just a touch of "I'll let you know when I need you to help me" and they were great at feeling us out and giving us just the right level of help without hovering. What really sets this place apart is the beautiful selection at completely reasonable price points. I don't think there was a dress in there priced over $1200, but there were so many unique, beautifully-made gowns that you would normally only find in an expensive boutique. We spoke at length with both the owner and several employees and learned that much of the purchasing is split between the owner and another long-term employee, each with very different personal styles, and this really shows. You see a great balance of beautiful, feminine, classic designs and some with just enough of an "edge" to be different. There was no other place in KC that had this selection at this affordable price point. And again, the quality looked and felt wonderful, not like the cheap feeling dresses you can find at that "chain" bridal store. The service was fantastic, the setting beautiful and comfortable, and the people friendly, honest, and real. I really can't say enough great things about this place. We ended up purchasing my sister's gown and 8 bridesmaid dresses and couldn't be happier about our selection. They really made what could have been a stressful purchase a joy.

bout my body and my gown. She was more than I could've ever ask for. She was quick, funny, and so talented! I recommend this bridal boutique to all brides. It was one of my favorite experiences of the whole wedding process! Thank you Stephanie's Bridal, you guys were awesome :)

ith any bridal store, I recommend making an appointment so that they can be sure to have staff there to help, and also – give yourself plenty of time to order your dresses so that there are no unexpected surprises. This should help avoid any unnecessary complaints about timelines and customer service. They were super friendly and I was able to stop by ahead of time to glance at the dresses to make sure that I saw the styles that I liked. They have plenty that are very affordable! I was super nervous to start trying on dresses and I can’t stress enough what a friendly, comfortable, great experience it was. I went to 3 other bridal shops and this one was by far the best experience of them all. I would recommend this store to anyone and if this review doesn’t say enough, I will add that my friend even said they would travel from Michigan to shop at this store for their dress!

alking back and forth without noticing us. Eventually a girl greeted us and when I said I had a bridal appointment she said, "Ummm... there's the dresses" and pointed in the direction of the gowns. My MOH and I dug through the dresses without any direction or idea of what to do with the dresses once I found ones I wanted to try. After my MOH was carrying about 5 dresses, another girl took them from her and put them in a room. She told us a bridal consultant would be with me in a minute... but no one came. I did notice someone working with another bride, but no one ever acknowledged us. Eventually my MOH just helped me get into the dresses and we found clips to try and clip the dresses to get an idea of what they would look like. Although I liked a couple dresses, I was so unimpressed with the experience that I knew there was no way I would order from the boutique. The teenage girl that was semi-helping us (between sitting behind the counter on her phone) said she would bring me more dresses like the one I liked best, but she never came back. After waiting about 20 minutes I just got dressed to leave. As I was walking out, the consultant that was working with the other girl came over with a few dresses. I totally think it's possible they overbooked and the teenage girl working with me just had no idea what she was doing... but it was enough of an experience that I just wanted to leave and not order anything from there.

was a great experience!

to order their dresses. We were told since we were ordering so many dresses we would be receiving a discount on each dress. It turned out that not every girl received a discount. I went there a second time for 2 other girls to try on dresses and they had sold the samples so they couldn't even try them on. I was told the dresses would come in after 8 weeks and they did not and when I questioned this they were rude with me. Overall the dresses turned out great but the service at this place is horrible. They don't make you feel like they need your business at all. This was frustrating because we bought nine dresses from them!

aggie Sottero dress first dress, and immediately fell in love a little over a year before the wedding! It was such a hard decision because Stephanie's Bridal Boutique had so many gorgeous dresses, but this dress was so unique and classy - just what I was looking for! Andi was my consultant, she was great and patient with me as I tried on like 15 other dresses but ultimately came back to this one! Becky helped me with my fittings and finding the gorgeous veil that matched perfectly. They are fantastic there! Girls in the KC area, if you're wanting a true relationship with the boutique you get your wedding dress at, I highly recommend them!

sales staff asked me if I wanted to try on my dress but did not help me do so, she simply put it into the fitting room for me to figure how to get into. Twenty minutes later, once I was finally in my dress, I was asked if I needed any help. I was also very disappointed to find out that my $1000 + dress did not come with a garment bag and that I would have to purchase one for additional cost. I decided to purchase one and was mortified to watch the sales associate wad up my dress to put it in there. I was so excited to go pick up my wedding dress and was very disappointed in the level of service I received today. I do not feel like me or my dress was treated nicely.

VER remember such as searching for a wedding gown. The staff are fun and silly and aren't faking their interest in YOUR big day. They truly want to help you and that's customer service at its finest. I recently purchased a bridesmaid gown here and they have been on top of their game as far as helping me decide a color, adding the right amount of bling, and getting the alterations on point. No doubt will I come here for my wedding dress when my big day comes --- Her prices are also greatly priced but with customer service so great you don't even think about that. Fun experience overall!

und, they still gave me service and helped like I was a bride! I have the most beautiful headband from her store that gets me compliments and questions about where I got it EVERY TIME I wear it. I LOVE this boutique, and can't wait to get my sisters, family and friends together to find my perfect dress here!

his place is now my favorite dress shop in the city! After the wedding, we now go back to buy jewelry, homecoming/prom dresses, and shoes here! LOVE IT!

G then go there. I literally went to every dress shop around to find different styles and sizes and it was a waste of my time. Stephanie even ordered a dress in a size close to mine for me to try on so I could tell it was the one! This crew will take care of you! So excited to see my look come together!!!

t a dress "off the rack" that was an amazing price. Since it was a rack dress it was much too big for my size. They did a fabulous job tailoring the dress down to fit me perfectly. I would recommend Stephanie's to anyone :)

weet the day my bridesmaids and I were there trying on dresses. They also treated my 4 year old niece like a princess and let her try on flower girl dresses. Unfortunately, my bad experiences outweigh the good over the last few months. My first major issue was that all 6 of my bridesmaids were overcharged for their dresses. When I came to pick them up and brought this to their attention I was treated like I was trying to scam them (even though I had all the original paperwork from them with the pricing). Natalie was extremely rude regarding this issue and had me sit and wait while she called each bridesmaid and did a refund over the phone. I was told I could not leave the store with the dresses until she called them (it would be one thing if the girls owed you money, but it was a ridiculous ordeal she put me though for your error). After I was finally given the dresses they were not labeled with names. When I asked if she could label each bag with a name, I was told "that's not my responsibility". Instead I was given a photocopy of the girls measurements to try and figure out which dress belonged to whom on my own. The tipping point for me was regarding the absolute disaster I had with getting my alterations done. My dress had been there for 4 months, so I did not procrastinate. I started my fittings when they told me to start. This is 100% on them for dropping the ball... not once but 3 times. I went for what was supposed to be my final fitting 1.5 weeks before my wedding. I showed up and the majority of the work had not been done. I left extremely upset but was told when I called the following day that everything would be done and I had nothing to worry about. I came for another final fitting at 4pm (less than 48 hours before my final pick up date) only to learn that the 5 point bustle had not been started, the bra cups were still not sewn in, the hem had not been sewn and was still pinned and the modesty panel had not been sown in.... this is just downright unacceptable. I was told to come back at 7pm and it would be done (because ever bride has 3 hours to spare the week of her wedding). I came back at 7:30pm to discover once again it was not done. I was told that it would be done on Friday (the day I am leaving town for my wedding).... so they expected me to just come pick up the dress and not try it on and "hope" it fit okay. I personally spent over$2800 at this store. I bought my wedding dress, veil, headband, flower girl dress, a rehearsal dinner dress, MOH dress and alterations. On top of that, my bridal party bought 5 more Bridesmaids dresses. Not to mention that alterations for my wedding dress were WAY overpriced compared to others places in the area (the amounts I was quoted were wrong). I understand mistakes happen and am a very forgiving person but the service we received was ridiculous. The alterations did get done by Thursday night and I was able to leave with my dress. However, the unnecessary stress they added and the poor customer service was a complete turn off. My advice to future brides would be to do business elsewhere!

d my sash was perfect. Thank you Stephanie for being a part of my amazing weekend!

went into Stephanie’s because years ago I had purchases a homecoming dress there (when it was Rosie’s). I worked with Stephanie and her daughter that day and was SO impressed. They listened to my budget, they listened to what styles I was looking at, and helped me pick out a dress that I not only loved, but was in my price range. The dress shipped/arrived fast. I stopped by a few times to try on the dress, I live in STL, and they had no problem with me taking over an empty room and just walking around in my dress :) The dress fit perfectly when it first arrived, but later I did have the dress taken in. Natalie was great, and I actually had additional alterations done last minute and she took care of me no problem. I was so excited to pick up my dress, but kind of sad too because that meant I wouldn’t get to hang out with the ladies anymore! Don’t settle for bad service, it’s important, you’ll be working with your dress shop all year. Thanks ladies for helping me find my dream dress!

ns. Leave Stepahnie's feeling beautiful and like your wedding just handled itself. You won't be disappointed!

to shop with. I will be back for all of my dress needs(three daughters..homecomings/proms/weddings) in the future. Thank you for your kindness!