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Stephanie's Bridal Boutique

4.4
(110)
best-of-weddings

18675 E. 39th St South Ste, Independence, MO

About This Vendor

STEPH'S HAS YOU & YOUR BRIDE BABES COVERED!

Explore our curated collection of wedding day styles and accessories, get inspired and make your appointment today! At Stephanie’s Bridal, we believe your big day deserves a dress that makes you feel gorgeous from the inside out. That’s why we take pride in providing an intimate, unique and personalized shopping experience. We think of our customers as friends and we aim to create memories that you (and we!) will cherish forever. Kansas's City's bridal boutique for every bride, with dress prices ranging from $500 - $2500. We can't wait to meet you and celebrate your love story!

Details

Accessories
Cover Ups, Jackets, Wraps, Hair Accessories, Headbands, Pins, Combs & Clips, Tiaras, Sashes & Belts, Shoes, Veils
Business Attributes
Woman-owned Business
Dresses
Bridesmaid Dresses, Flower Girl Dresses, Mother of the Bride Dresses, Shower & Party Dresses, Wedding Dresses
Fashion Services
Alterations, Bridal Stylists, Dry Cleaning & Preservation, Group Discounts, Plus Size Available, Private Appointments Available
Suits & Accessories
Bow Ties, Cummerbunds, Shoes, Ties, Tuxedos & Suits, Vests
Awards and Affiliations
2016 Best of Weddings Winner

Stephanie's Bridal Boutique Reviews

Share your thoughts with other couples
Reviewed On 6/04/2022 by Jennifer R
I found my dream dress at Stephanie's! I had been searching for weeks and became discouraged that I wasn't finding a dress that checked all of my boxes. I was coming to terms that it might be impossible to find my dream dress until I walked int...
o Stephanie's! All of the girls working there are so nice and make you feel so confident while trying on dresses. They are not pushy at all and do not rush you or pressure you into getting something that you are not completely happy with. You can tell that the brides happiness is top priority. They had the perfect dress and it had everything I was looking for and then some! It was absolutely gorgeous! It fit into my wedding vision and I even based a lot of wedding decisions off of the dress. I wish I could wear my dress on a daily basis! Not only did I find the perfect dress but I also didn't break the bank! Thank you for helping me find the dress of my dreams and for making me feel absolutely beautiful along the way! You all are the best!
Reviewed On 11/30/2021 by Nancy F
I thought I had found the perfect dress elsewhere, but when I showed them a picture, they put me in a similar dress that I absolutely fell in love with! My biggest priority was comfort and man, it was so stinking comfortable! I was happy to wea...
r it all day long! I even went to an after party after the reception and kept it on. I was able to dance the night away comfortably and literally felt like a princess.
Reviewed On 9/06/2021 by Karsen B
I cannot thank the ladies at Stephanie’s Bridal Boutique enough! It was a wonderful experience finding my dream dress, I was never stressed out or overwhelmed at any instance. My stylist asked several good questions to determine my style prefer...
ences and was able to pull several selections that were very flattering. Once I found The Dress, they were so helpful with the ordering process and were able to suggest several reputable tailors in the area for alterations (at the time of my dress purchase, there was not an in-house alterations service). Thank you so much for your help in making my wedding day perfect with the perfect dress!
Reviewed On 8/05/2021 by Amber H
I would HIGHLY recommend any bride to visit Stephanie's to shop for their wedding gown!! The entire experience was so much fun and stress free. The staff were all so friendly, attentive and went above and beyond to make sure everything was perf...
ect during my bridal, bridesmaid, and tuxedo appointments. I found the perfect wedding dress and attire for our wedding party at Stephanie's. I will definitely be recommending Stephanie's Bridal Boutique to anyone whenever I get the chance!!!
Reviewed On 7/21/2021 by Kristin R
I purchased my dress from Stephanie's in February, and it was the best experience! I actually ended up picking the first dress I tried on! The consultant that helped me, was super helpful and listened to all my concerns and wants. When family m...
embers had some not so nice opinions, she backed me up 100% and told me I looked beautiful. The dress selection was amazing as well! I wish I could've bought 5! Pricing was extremely fair as well. I highly recommend Stephanie's Bridal for all your needs! For the whole bridal party!
Reviewed On 7/05/2021 by Clara G
I got my wedding dress at Steph's in December 2020. The dress was able to be ordered that day and it arrived in store the next week! I enjoyed the shopping experience, I tried on dresses I wouldn't have chosen for myself and ended up picking so...
mething very different than I expected but I felt beautiful! Steph's really had a good variety of dresses to try on. The one thing I didn't love was the pink plastic bag that the dress arrived in, I would love a nice fabric zippered bag. But overall, I loved getting my dress from a local shop and the dress was absolutely gorgeous, I felt very special wearing it!
Reviewed On 6/10/2021 by Stephanie C
If you want to feel special - go somewhere else. The consultant acted not prepared for my appointment at all. I was given a brief overview of what dresses were located where and was sent to pick out my own dresses. I picked a few that were my s...
tyle, then had to wait for her to come from the back to help me try them on. She spent the bulk of my appointment either in the back or upstairs looking for “a dress I would just love” but “insert excuse here.” My maid of honor that was with me ended up helping me in & out of most of the gowns I did try on. At one point the consultant was trying to get me to agree to try on a dress that someone else had put a deposit down on. That dress would be way too small for me and I told her there’s no way I would try on another brides dress and risk ruining her gown bc I tried to squeeze in it. Just super unprofessional to suggest it if you ask me. I’d never felt less special at a bridal shop than I did here. Save your time and book an appointment somewhere else.
Reviewed On 2/24/2021 by Kaitlin T
My experience was nothing short of amazing! The entire staff at Stephanie’s was so welcoming and helpful. Loren was my bridal stylist and she was incredibly helpful and patient. Per her suggestion, I tried on a style I thought I would hate and ...
absolutely loved it (and said yes to the dress). Staff was clear on pricing, payment options and shipping information. I am so happy that I chose Stephanie’s for my wedding gown!
Reviewed On 1/25/2021 by Megan W
Super friendly environment! I was able to find the perfect dress under my budget!
Reviewed On 11/19/2020 by Melissa C
As soon as I walked in the door, I felt so comfortable and relaxed. Everyone that worked there was so nice. Loren helped me try on all the dresses we selected, which was very helpful. When I found the one, she understood that nothing was going...
to beat it. We will defiantly be going back there for my bridesmaids dresses as well as vests for all the guys. I love this place!
Reviewed On 10/10/2019 by Susan K
I had the most amazing experience here out of any bridal shop I went to. The second I walked into the store I knew I wanted to say yes to my dress here. Her store is so cozy and the staff was very helpful and informed me of everything I needed ...
to know about finding my perfect dress! My consultant helped me in and out of my dresses and listened to what I was liking and disliking to help find what I was looking for. I specifically wanted a fitted dress with an open back and she asked if I would just try a ball gown on since I hadn’t tried one on yet so I agreed to and believe it or not I ended up falling in love with that ball gown she pulled for me! She helped me go out of my comfort zone and knew what would look best on my body to make me feel beautiful on my special day. I couldn’t be more thankful for her help as well as the rest of the team members that were by my side cheering me on as i said yes to my dress. I had special ordered my gown and they measured me very privately knowing size measurements can be uncomfortable around other people, and went over my measurements with me to make sure I was okay with that size before ordering. It came absolutely perfect and all I needed was a hem, which they told me I would need. I had also purchased the pressing and layaway package which kept my dress safe in her store until my wedding day which was a year and a half away at that time. They called me as soon as my dress came in and made an accessories appointment for me to try on veils, jewelry, etc. and it was so perfect. She has the biggest selection of veils and offers custom made veils as well. They found the most amazing jewelry to compliment my dress so well. Thank you Stephanie and her team for the amazing experience I had here, I will be referring everyone here!!
Reviewed On 10/10/2019 by Ashley J
The girls at Stephanies made me feel like their best friend the moment I walked in. My consultant Loren went above and beyond to help me find my perfect dress even though I had a long list of things I had to have! She was extremely patient with...
me and made me feel so special during my appointment. I would highly recommend anyone looking for a dress go to Stephanie’s! You won’t be disappointed.
Reviewed On 10/09/2019 by Samantha T
getting my dress from Stephanie's was the best experience! We purchased a gown off the rack during one of their birthday sales and it was such a smooth process. I purchased my dress in August 2018 and they kept it for me until I was ready to st...
art alterations in July of 2019. my stylist is actually the one who picked my dress! I tried on easily 10 dresses that day, and she listened to my concerns about each dress and knew which one was my perfect gown! I'm so glad I came here and will forever recommend Stephanie's!
Reviewed On 8/27/2019 by Sarah G
I had the most amazing experience here! At other bridal salons I had no sense of direction and I didn't feel like they truly cared what I choose. Courtney helped me at Stephanie's and she gave me recommendations and helped me find dresses in th...
e styles I loved. Stephanie's had various sample dress sizes which was so wonderful because I had problems in the past not being able to fit in the sample sizes. I loved my experience here and I will always recommend Stephanie's Bridal!
Reviewed On 7/20/2019 by Danielle M
Hands down the best shopping experience for my wedding dress. I had gone to multiple places before going to Stephanie's and I wish I started here. They listened to exactly what I was envisioning and found the most PERFECT wedding dress for me....
It was a wonderful experience from start to finish.
Reviewed On 7/10/2019 by Nora L
We went to several bridal stores and I tried on tons of dresses. There were a lot of pretty ones but nothing I loved. Then I went to Stephanie's. I found multiple dresses I loved! Now the problem was choosing between them! There was a great sel...
ection and many were very affordable. I was able to purchase off the rack and stay within my budget. The dresses there were all so pretty! The staff was also great. Several other places were very pushy and tried to get me to go outside of my budget and told me the dress would be gone if I didn't get it that day. There was none of that at Stephanie's! They were perfectly fine with me being indecisive. They really just wanted me to find my perfect dress. The staff was very helpful and patient. I would highly recommend Stephanie's!
Reviewed On 6/21/2019 by Emily L
- I LOVED my experience at Stephanie’s Bridal. I went in **kind of** knowing what I wanted, and the staff was so patient with helping me try on anything and everything until I found my perfect dress, and they also worked with my budget! LOVED S...
tephanie’s!
Reviewed On 6/17/2019 by Laura N
I had the best experience buying my wedding dress at Stephanie’s. They made me feel so special as a bride, accommodated my large group and even let my Matron of Honor bring in champagne to celebrate saying yes to the dress. When I wore my dress...
on my wedding day I felt so incredibly beautiful and it was absolutely perfect. Stephanie’s has a huge selection and a knowledgeable staff to help you find the perfect dress just for you. I recommend booking a bridal appointment with them to find the one!
Reviewed On 6/10/2019 by Shelby E
I went to Stephanie's for my first time trying on dresses and loved my experience. Jenny was amazing and worked so well with me. She really helped me find my perfect style and was very personable. I highly recommend!
Reviewed On 6/09/2019 by McKena B
I really enjoyed my experience at Stephanie's Bridal. I found my dream dress and my associate Loren, was super helpful and accommodating. They are great about keeping you up to date on the status of your dress and the store was super cute as we...
ll!
Reviewed On 5/14/2019 by Sydney R
I’m only giving one star because we have to give something to leave a review. The women in this store are beyond rude and unprofessional. I had an appointment and not one person assisted me at that appointment. They were all helping walk-ins in...
stead. My maid of honor ended up finding a dress and a belt. However, we were told we could order the belt new with the dress, and then when we went to pick up the dress they had no idea we had even ordered a belt, despite the fact that it was on our receipt. Then, they were unable to order the belt and provided us with the belt off the rack telling us it was new when it was clearly missing rhinestones. Furthermore, the seam of the dress was coming loose when we picked it up and we were told to have a seamstress fix it. I decided to sell my maid of honors dress because of its poor quality so that we can find her a new one. I was very disappointed. Before I had picked up my maid of honors dress I had planned on buying all of my bridesmaids dresses here. However, they told me they wouldn’t size my other bridesmaids until they put 50% down on a dress. They were all leaving the country/state for the summer and weren’t ready to pay. They just wanted their sizes so they could call in and order when they had the money. The ladies were so rude about this and were not understanding at all.
Reviewed On 5/04/2019 by Jocelyn P
Great experience! Everyone was so helpful when I was deciding what dress to purchase. Not happy that most of the inventory is lace since I'm not big on lace dresses but never the less, I was able to find the one. :)
Reviewed On 4/29/2019 by Bailie B
I could not have asked for a better experience! After some terrible experiences with my first dress bought, I was put on a tight budget to find a new dress in a short amount of time. The girls were so great in getting me an appointment and find...
ing my dream dress in my new budget! I wish I would’ve have gone to Stephanie’s from the start!!!
Reviewed On 4/26/2019 by Marissa T
I loved my experience at Stephanie's! I went to other places to try on dresses and my experience was the best here. Jennie helped me out and was so genuine and listened to everything that I had dreamed about my dress being. I am so excited to w...
ear my dress!! Overall, I highly recommend Stephanie's!
Reviewed On 4/14/2019 by Nicole F
The ladies at Stephanie’s Bridal were very helpful and professional!
Reviewed On 4/06/2019 by Lori H
I am Bethany Hardings Mom. All we wanted was a great wedding dress buying experience and instead we were lied to and all I did was ask why I was being charged 99 dollars for holding the dress for one day. I was told Stephanie didn't want to com...
e and discuss it and I would not be refunded. Then the credit we were given to influence our decision to purchase the dress is now being called a made up credit although it was printed at the top of our receipt. All I did was ask for the credit promised to us as stated on our receipt and we were given lies and attitude, as well as hatefulness. Very unethical practices at this shop and when you question why they are overcharging, you get treated like trash. Unbelievable that a business owner would write a review calling my daughter and I bullies, making up lies just to make herself look better. Stay far away from this place. We did nothing to deserve to be treated this way. Never in a million years would we bully anyone or have anyone in tears. That was a blatant lie and deformation of character.
Response from the Vendor on 04/06/2019
Hi Bethany's Mom, you did pay $99 for us to hold your dress in layaway and to allow you to purchase with only half of the money down, plus this included pressing your dress. All sales are final and that is why initially she did not get me, bec...
ause she can tell you that without me having to be present. Nothing I said in my reply to Bethany was false in any way, 3 women stood at the counter and bullied her and then myself until we refunded you the service you changed your mind about from your initial purchase just to move on and have you leave the store. I don't think you can categorize us refunding you a non-refundable fee and then honoring an accessory credit as "unethical", it's absolutely the complete opposite. We have security footage of the entire conversation and I know that what I said was 100% accurate in my reply to Bethany. I do not often have such an upsetting encounter and even though I was very much in shock, I handled it the best and quickest way I could & tried to be as nice as I possibly could given the situation that was unfolding in front of me. Customers apologized for you after you left and she was certainly in tears. The first time since she started & over $99. I get nothing but the best feedback about her and she was even the stylist you bought the gown from so I'm guessing you had a nice experience with her to purchase. It's okay to agree to disagree sometimes, you really wanted the non-refundable service back and we gave it to you to avoid further conflict, then $100 more toward a veil purchase that very day and if you were really so insulted I don't understand why you would choose to purchase more and know you would be coming back for special order pick-up? We all LOVE the work we do, our Brides, Prom girls, Bridesmaids, Moms, EVERYONE at Stephanie's, but as a woman and a leader of young women I do feel it is my responsibility to speak up with someone is being talked about right in front of her face and bullied and I would do it again. Even with your husband, yourself, everyone you know leaving bad reviews every place you can find, I truly still wish your daughter the best in her marriage and wish that day would have gone differently but it was a learning experience and toughened a young girl up to do better next time. Thank you.
Reviewed On 3/03/2019 by Bethany
I highly recommend NOT going to Stephanie’s Bridal Boutique! My experience looking for a wedding dresses was okay, I found one I liked and decided to get it. What the owner told us and what they tried to do when we paid for the dress was comple...
tely different! They tried to over charge and charge us for a service we no longer needed. When my mother asked questions about why she was having to pay that price the OWNER said “I’m not sure why your upset and being rude”. When my mom was calm, wasn’t cursing and was just seeing why we had to pay extra $99 because they held it ONE day after receiving it because I was told I needed an appointment. We were also told that the owner is too busy for stuff like this. This company’s customer service is awful, if I didn’t already pay half of the dress when we said ‘yes’ to the dress then I would have said forget it and walked out. The owner only started being nice once other customers started gathering around. We were in no way being loud or rude and the owner raised her voice and talked to us, the customer as if we were stupid. Whatever you do, save yourself the frustration and embarrassment and go elsewhere. If you look at google they have a TON of the same horrible experiences.
Response from the Vendor on 03/03/2019
Hi Bethany, I just wanted to respond & say when your stylist is in tears because you are talking about her in front of her to each other because you are asking to be refunded for a service you chose {which I did refund you even though even thou...
gh that is not fair for other customers to not get the service free as well} & once she gives you that $100 you then tell her you have a $100 credit as well, which she also gave you. I will be honest & say you knew it wasn’t honest & what the agreement was so you were completely bullying her. As you know, our store was very busy yesterday & there were other customers in a line behind you - anyone present was very much in the know & besides giving in to avoid conflict, I wouldn’t do a thing different. Being a customer just does not give you the right to make fun of someone or bully, you said you weren’t “cursing” as if that is the only way to be unkind. I appreciate your feedback & agree that customer service is beyond important but so is treating other humans in general kindly & it was very hard to hear 3 women talk about a young girl so unkindly & when other customers apologize for you after you leave & we gave you everything you asked for....I’m just not sure what else I could have done different. We still wish you the best, love your gown & will be in touch when your veil arrives that you ordered yesterday. ❤️
Reviewed On 2/27/2019 by Courtney H
Lauren got me in last-minute, and was so much fun to work with! She even pieced together separates to help me achieve the look I was aiming for. I had a great experience here.
Response from the Vendor on 03/03/2019
Thank you Courtney ❤️
Reviewed On 2/07/2019 by Jaime M
Stephanie and her team are really sweet and there are beautiful gowns under $1000...which was a big plus! If you are buying off of the rack (here or anywhere), make sure to really inspect the dress. Mine had several additional tares that I did...
not see until after my purchase, which could make reselling my dress difficult.
Reviewed On 2/05/2019 by Mary Anne K
I had such a great experience at Stephanie's and all the girls were so bubbly, energetic, and helpful! They made the experience light-hearted and fun and took any and all pressure away. It was actually the first place I went and I ended up goin...
g to 5 others before we went back to Stephanie's. What I liked most was it was smaller and more intimate rather than a large corporation/ business feel. I felt they were invested in me and finding the dress I felt most confident it. Loved them!!
Response from the Vendor on 03/03/2019
We are so glad you came back to be a Steph’s Bride ❤️❤️ Thank you so much for the kind words!
Reviewed On 1/27/2019 by Megan P
Absolutely love this cute little boutique. Megan was a huge help finding my perfect dress. I am still in awe of how beautiful my dress is and I couldn't believe the price!
Response from the Vendor on 03/03/2019
Yay! So glad you had a great time with Megan ❤️ Thank you!
Reviewed On 1/02/2019 by Samantha C
The staff were incredible here. I found the dress that was perfect for me, and even though I tried on a lot I never once felt rushed to “say yes”. It was such a joy to have the space and time to find my dress with my mother and bridesmaids with...
me! Our stylist worked seamlessly with the group and helped narrow down dress choices until it felt right!
Response from the Vendor on 03/03/2019
So sweet, thank you Samantha ❤️❤️
Reviewed On 10/29/2018 by Nikki H
Stephanie’s was the first place that I tried on dresses for my wedding. I had NO idea what to expect. Holly looked at some pictures of dresses I had with me and chose a selection of dresses she thought I’d like based on that. She fed off my rea...
ctions, feedback and look and knew what to and what not to put me in next. She was very personable and knowledgeable and never pressured me to buy! I never felt rushed or uncomfortable. I was given her FULL attention for 2 hours. I left and went to another bridal appointment and was SO disappointed. I was not treated as I was at Stephanie’s. It was not comfortable like it was at Stephanie’s. My wants and likes we’re not listened to at all. I left and went straight back to Stephanie’s and bought MY DRESS ❤️ I recommend you start with Stephanie’s and you end there! They deserve the business and will make you feel like the beautiful bride you are 👰🏼💍
Response from the Vendor on 03/03/2019
This is so nice & we appreciate you so much!
Reviewed On 10/24/2018 by Kristin B
I had a great experience at Stephanie's! Megan helped me with my dress to the guys tux and everything in between. Thank you to Megan and the staff at Stephanie's for making our special day AMAZING!
Response from the Vendor on 03/03/2019
You are so welcome, thank YOU!
Reviewed On 10/22/2018 by Renee S
Stephanie’s bridal has a gorgeous selection of dresses and Holly is a super sweet and experienced sales rep. She makes you feel like one of a kind, listens to what you want, then produces the most fabulous dress options to choose from. If you a...
re in the kc area and want a super special, unique to you dress experience, Stephanie’s is where it is at.
Reviewed On 10/22/2018 by Holly T
I feel so bad for taking so long to write a review. This store and staff are genuine people. They treat you like you are spending three thousand dollars on a dress (mine was under $1000 shhh don’t tell) even if you’re not! Their prices blew my...
mind when comparing to the gown gallery or “bride” downtown. My dress was perfect. I will SO send all my future “bride” friends here.
Reviewed On 10/22/2018 by Beckie R
My experience at Stephanie’s Bridal exceeded my expectations. Megan was so nice and the staff was very helpful throughout my entire experience.
Response from the Vendor on 03/03/2019
So sweet, thank you! Cannot wait to see pics of your big day!
Reviewed On 10/22/2018 by Cherise T
I am in love with Stephanie's Bridal! Holly helped me find my dress and she was just amazing. She actually listened to me to help find out what I was looking for and brought me several options (all in my price range!) I can't say enough good th...
ings about Stephanie's Bridal. Definitely check them out! You won't regret it!
Reviewed On 10/22/2018 by Natalie Z
I had such an great experience at Stephanie’s. The staff was amazing and helped me pick out the perfect dress for my big day. I can’t thank the staff enough for their kind words and patience. Their customer service is amazing and I would highly...
recommend them to anyone and everyone. Beautiful selection and sweet staff. What’s not to love?
Response from the Vendor on 03/03/2019
Love it! Thank you so so much ❤️❤️
Reviewed On 10/22/2018 by Christine D
Very professional and curtious!!! Will recommend to everyone . They had the perfect dress for my big day!!!
Reviewed On 10/21/2018 by Lily W
Originally I loved Stephanie’s bridal. They were super friendly. However, after buying the dress it kinda went downhill. I should have never been told that the dress was going to work with my body type and I was told all the things could be fix...
ed that were not able to be fixed. I am a plus size girl so they did not have my size when I went in. It was a guessing game of what size that I felt could have been handled better. Once the dress came in, it did not fit even though I had lost weight. It did not fit or look good with my back. They just kept telling me that alterations would fix it. Well alterations day came and basically told me that the dress was never going to fit right even if I got three sizes up. They told me that the sells person should have known better. We tried our best to make it work and did several hundred dollars worth of alterations but it was still not working. I ended up not being able to wear the dress at all and bought one online 2 weeks before the wedding. If you go just make sure you know what works for your body and are willing to take the chance if it not fitting if they do not have your size.
Reviewed On 10/08/2018 by Laura H
Stephanie's Bridal was so helpful and patient with my dress process. My consultant helped me pick out the favorite dress!
Reviewed On 10/01/2018 by Erin M
First of all, just walking into this store, you feel comfortable and at home. The staff is super friendly and not at all pushy when it comes to getting you to buy accessories, etc. I found the most perfect dress for my big day and I'm genuinely...
so sad that I'll only get to wear it once in my life! They also have a great seamstress they work with. Despite having an all lace dress and a huge train, she worked with me to get the price within budget.
Reviewed On 9/13/2018 by Ashley O
I had a wonderful experience at Stephanie's Bridal. My little sister found her wedding gown here a couple years prior, so when I got engaged this was the first place I decided to look. I purchased my dress, the bridesmaid dresses and alteration...
s at the store. Tori was my consultant and she was the sweetest ever! She listened to what I was looking for and found gowns for me to try on that matched what I was after. Tori actually got to know me so well, that she brought in one last gown she wanted me to try on because she thought I would like it, and that gown ended up being the one! I am so happy that I chose to start my search at Stephanie's. The whole staff really made me and the whole process feel very special. They have a wonderful selection of gowns, and I do recommend that if you are starting your search to check them out!
Reviewed On 7/17/2018 by Aeriel d
I had a lovely consultant at Stephanie's! They unfortunately did not have a selection that offered much for what I was looking for. Most dresses are lace, sparkly, beads, etc with some volume. If you enjoy that, definitely go there! I wanted so...
mething with not a lot of lace and no sparkle and there was maybe 2 options for me.
Reviewed On 6/21/2018 by Ashley B
I am so saddened to be leaving such a review, but others need to know so you do not have the same experience. Our first shopping experience was nice, and I found the dress nearly 13 months before our wedding. I then did not hear from the shop a...
gain for 10 months and only because I called. They said that all of our dresses were in and I could come in for a fitting. I made the appointment, but when we got there, the unthinkable happened: they had ordered the wrong dress, in the wrong color. No one had bothered to double check the dress when it came in and the wrong dress sat in the salon for nearly 5 months with no one contacting me. Worse, when they called the manufacturer, they did not have my dress in stock, so the salon had to order separate pieces to try to recreate mine. It was an absolute nightmare, and as unbelievable as it is, the owner never called or apologized, and we were not given any sort of compensation after spending thousands on my entire outfit and having to wear something that we did not order. On top of this, there is no communication between the shop and its alterations department - we had trouble literally every fitting appointment, whether it was my new dress or one of my bridal party dresses. Such a disappointment after all of the great things I heard about Stephanies. I only hope that no other bride ever has to go through this nightmare.
Reviewed On 6/15/2018 by Gina S
Everything about Stephanie’s Bridal Boutique is amazing, from trying on dresses to on-site alterations to giving accessory advise! The staff is incredible, Megan was a huge help with pulling dresses that were exactly what I was looking for and ...
Stephanie encouraged me to try on other dresses I didn’t think I wanted for my big day. The dress I got was and still is so perfect that I’m trying to figure out what other occasions I can wear it for! Even my husband, who like most men is pretty clueless when it comes to clothing, was stunned by my dress and did not hesitate to tell me how beautiful he thought it and I looked all night. We’ve been married for a month now and he still tells people how great my dress looked. I owe it all to the ladies at Stephanie’s because I know I wouldn’t have been able to find it on my own!
Response from the Vendor on 03/03/2019
So sweet Gina, thank you so much for taking the time to write such a sweet review. - you made a gorgeous Bride! ❤️❤️
Reviewed On 5/18/2018 by ALYSSA C
We had a great, no pressure experience here. The woman who helped me (Loren I think) picked a dress from the back new in its plastic still that fit perfectly with what I said I wanted. It ended up being the one!!! I ordered a size smaller an...
d it arrived in about 3 (estimated 6). They let you make two payments. The only reason I can't leave a five is because they send you $1000+ dress home with you in basically a trash bag. For how much you spend on a dress you'd think you could get a decent material bag $10 on Amazon...). The smell from the bag after one day was so toxic it made my mom's eyes water!!! I'd highly recommend this place, but bring your own bag for your dress to take home!!!
Reviewed On 3/04/2018 by Hailee A
I was nervous about dress shopping, but Stephanie and her team made it a great experience. They were my first and only place and I got what I wanted! I even took my dress home the same day with a discount because it fit like a glove!
Reviewed On 11/17/2017 by Chelsea M
This was my second of three stops on my "say yes to the dress" adventure. I ended up buying my dress here, and I loved it! I worked with Stephanie, who helped me try on several dresses before I tried on "the one." The dress I bought was a sampl...
e gown, and reasonably priced. Great experience. The only negative feedback I have is about the alterations. I was told they would only be around $100 or so since the dress fit me like a glove. When I got the bill for the alterations, it was more than 4x that amount. They say it's a separate entity, but people working there should have a better understanding of each part of the business. For brides, check around and price match before spending your money on alterations here. It's super pricey. Overall, I love Stepahnie's Bridal and my experience.
Reviewed On 11/08/2017 by Trisha B
This was my first time every trying on dresses and I can't even put into words how wonderful my experience was at Stephanie's Bridal Boutique. From the time I walked in, until I left, I felt that I had 100% attention from my bridal consultant, ...
Lauren. I was a little overwhelmed with all the choices but Lauren put my mind at ease. She chose a couple of dress and my party and I chose a couple, and we dove in. I said Yes to the 4th dress I tried on. I honestly thought I would have to go to a couple boutiques to find my dress. This whole experience was like a fairytale. We are getting our tuxes and bridemaids dresses there too. I am so thankful that they made this once in a lifetime experience perfect for my big day!!
Reviewed On 11/03/2017 by Maddie K
The person who was working with me was not helpful at all. She didn't really seem to care. She didn't really help me find what I was looking for. Disappointed.
Reviewed On 10/29/2017 by Angela L
Everything about this boutique was great, from the dresses to the staff we felt welcome from start to finish. They helped my best friend find the dress of her dreams and really made the dress buying experience special. The staff was so friendly...
and did all they could to make it all about the bride. The dress selection was amazing with styles that would look beautiful on any bride to be, a great selection of bridesmaid and flower girl dresses were also available. If you are looking for unique styles and amazing employees who are professional, knowledgeable and fun for your big day then this is a great place to look. Would definitely recommend them in the future. They also have super cute and funny apparel for the holidays that are worth looking at!
Reviewed On 10/26/2017 by alex h
If I could give this salon more than five stars, I would! I had the best experience trying on dresses, and the staff was so incredibly sweet. I found my dream dress and there were girls who chose to stay past their work hours just because they ...
wanted to see my dress. They truly make you feel special at Stephanie's Bridal. I loved it!
Reviewed On 10/22/2017 by Ali G
Today the staff at Stephanie’s Bridal gave my sister a fairytale shopping experience. From the minute we entered the salon Megan was there to share her knowledge, kindness and enthusiasm with us. Stephanie (the owner) was supposed to be leaving...
when we came in but stayed more then an hour to help Alexandria find the perfect dress. She not only offered suggestions but she helped Alex feel confident and beautiful. Once Alex chose her dress the entire staff came over to offer congratulations and well wishes. Stepahnie’s Bridal is more then an adorable boutique and bridal salon, it’s an experience! I am so thankful that they made this once in a lifetime experience perfect for my baby sister’s big day!
Reviewed On 10/04/2017 by Paytence K
Awesome staff and cute little boutique! I found my dress almost right away and it was under $1,000 which is hard to find nowadays. I would highly recommend them!
Reviewed On 10/04/2017 by Megan K
Stephanie loves and takes pride in her business and it more than shows. Every bride that walks through the door is made to feel special and welcome. It is a super fun and positive atmosphere where their motive clearly is for women to feel confi...
dent and empower each other. There are so many gorgeous gowns, veils and accessories.
Reviewed On 8/30/2017 by Katie L
This is by far, the worst experience I've had while planning my daughter's wedding! I went in on May 15th to put a deposit down on 3 bridesmaids dresses, and one dress was paid in full in March. We were told that delivery would be the first w...
eek of August. After calling several times after the first of August, to get an update on delivery, we found out two weeks ago that the girl that took my order was fired, and the dresses weren't ordered until the middle of June. We were not contacted at that time re: the late order date, or how it would affect the final delivery date. They finally came in TODAY, and I now have 4 bridesmaids that will have to pay for rush alterations during the busiest wedding season of the year. One of the bridesmaids lives in Springfield, and I have to drive the dress down to her this week, so she can find someone to alter it there. The management didn't seem to really care about this error, or didn't seem to care about the problems they have created for us. The wedding is October 6th, and we now have a month to get these alterations done.
Response from the Vendor on 08/31/2017
Hi Traci, wanted to let you know that yes you did pay 1/2 down on the Bridesmaids in May and we have noted on your daughters file of messages left throughout June waiting for measurements on 2 Bridesmaids to place the order. As you know, but ot...
hers reading your review may not, bust, waist, & hip must be taken and applied to designers size chart to determine a size based on the gowns you chose. We were also happy to do any fittings with no problems for an October Wedding and would never think of charging you a rush fee, also as we told you we were happy to ship to bridesmaids out of town, Springfield would take just one day for delivery, we hate for you to waste a drive.......please contact us and we are happy to help with those fittings and hope your daughters day is amazing.
Reviewed On 7/20/2017 by Emma M
This boutique has so many options and such friendly staff!! I'm so lucky a friend referred me
Reviewed On 6/20/2017 by Megan L
This was the first and only bridal boutique I went to when looking for my dress. I scheduled an appointment on Black Friday in the afternoon. It seemed a bit unorganized when we got there (I can understand - Black Friday craziness) but it was a...
bout half an hour after our scheduled appointment time before we were able to be helped and set up with a room. My mom had to go to work that afternoon and the appointment starting late almost kept her from seeing me try on dresses. It worked out in the end because I quickly found "The One!" but it made the experience a little more stressful. This is why I give 4 stars. The girl that took over my appointment was absolutely lovely. My mom, maid of honor, and bridesmaid with me all adored her too. I don't remember her name (she's small, tan skin, very long blonde curly hair) unfortunately. But she really helped make trying on dresses enjoyable rather than nerve wracking! As someone who is shy and self-conscious, trying on dresses was the best experience I could've imagined. She helped me feel confident which is definitely what a bride needs in such a vulnerable moment! I decided to use their 3rd party alteration services. Setting up an appointment was easy. I know the seamstress is a separate business but anyone using Stephanie's may choose to use this seamstress so I feel I should share my experience. This doesn't represent the overall rating! She's quite blunt and opinionated. I think she indirectly insulted me to my mom on two or three separate occasions, and I watched her do the same with the bride before me. I brush it off as a difference in personality or culture, but be forewarned if you're a sensitive or anxious person. The alterations were done on time, but I did feel like they were more expensive than quotes I've heard from other brides. Ask for quotes and shop around. :)
Reviewed On 6/02/2017 by Katie R
Shopping for your wedding dress can be emotional. For me, it was, as I lost my mom to cancer 4 years prior to me getting married. When I decided I was ready to start looking, I really wanted to get a Maggie Sottero dress and low and behold St...
ephanie's sells that designer. I booked my appointment and somehow the time I chose was double booked. Without even blinking they offered to open up early so my sister and I could have our appointment. Not expecting to find my dress on day one of looking we started and boom, Dress #2 was it! From the entire, attentive, sweet sales team to Elsa, the amazingly gifted seamstress, the women at Stephanie's Bridal Boutique made what could have been a sad, emotional time, a wonderful, exciting, happy memory. I will forever be grateful to them! And I ADORE my dress! I wish I could wear it everyday.
Reviewed On 5/26/2017 by Lisa H
The boutique almost ruined my daughter's wedding.... Our story, dress ordered, 7 months later in but wrong size, they ordered 10 sizes to small, the owner of this boutique chewed us out in front of all her employees (they were in a staff meetin...
g) to only discover it WAS the stores fault( no one measured my daughter at the time of purchase, a basic boutique 101 thing) not ours like she insisted, order another dress on rush in which is was late to, left us with 1 month before the wedding, we did not get alterations at Stephanie's there are better places out there that are reasonable and will let you pay by credit or debit card, not cash. They also kept the nice zip up bag the dress came in to give me a cheap pink dryer cleaner bag, paid $1200.00 for the dress. Very unorganized, to small, not enough seating for guest and just snooty folks
Response from the Vendor on 05/29/2017
Hello, thank you for your feedback, I will just copy and paste my reply below to your daughter who left same review and when people comment on every post on my fb to bash my business, yes, I will block them - it's harassment, just like the disc...
ussion we had when you came in to try on & your daughter had been on every fb group bashing the store and completely making up her situation in the store to which you all agreed was completely embellished, promised to take down and THANKED me for ordering the new dress. Initially your daughter asked for the dress smaller to add a corset & we agreed, that is your choice and certainly not a problem for our seamstress. Who does take cash because she can't accept checks for final payment for her business, which is separate from mine. She takes appointments in my store as a courtesy to our Brides so they can have alterations where they purchased. We do take credit cards, checks and cash :) Since the story changed and she was super upset, I agreed to keep her dress to sell and order her a new one and pay rush fees for her to be happy. As I explained that night in the boutique, myself and my ladies that work for me absolutely LOVE this business and why I own the store, I work honestly and always want you to be happy. You definitely apologized, said it is easy to type from behind a computer when you are upset, but you've done it nonstop since your alterations appointment, which as I said above, is a different & separate company for me. Alterations are EASILY completed in a month and her dress came in the time frame promised, we knew it would be tight. The consultant that sold you the dress was no longer with us and it was definitely unfortunate to not be able to get a complete story, but I personally was with your daughter when she came to try on initially and she said she wanted a corset to me & that is why it was not zipping --- then I saw her post on FB and when you all came in that night, yes I did ask you why you didn't just call and talk to me and why you would just totally make things up? Then I got her her dress, in plenty of time and she wore it. Not nearly a ruined Wedding, but certainly very sorry for the stress it caused for you all. & the pink bag is a bag that costs extra that she gave you to protect your dress, not the clear zip up bags we use for storage. So it was actually nicer and you can keep your dress safely in it for quite some time until you decide to preserve, etc.
Reviewed On 5/23/2017 by Megan C
They are very rude people. They have blocked me from seeing if my review is even still on their page of my experience. The employee never measured me, ordered the dress that would fit my body size and then some. When the dress came in it was 10...
SIZES TOO SMALL!! The owner couldn't even show me the measurements that were taken from that day. I had proof from my doctors office that I had actually lost weight since the first appointment and the owner was still treating me with disrespect. The alterations lady is by far the rudest person I have ever met. She argued with my mother while I was almost in tears over the situation of my dress and my mother was simply trying to explain what I wanted. I would NEVER recommend this store to anyone.
Response from the Vendor on 05/29/2017
Hello, thank you for your feedback, I will just copy and paste my reply below to your daughter who left same review and when people comment on every post on my fb to bash my business, yes, I will block them - it's harassment, just like the disc...
ussion we had when you came in to try on & your daughter had been on every fb group bashing the store and completely making up her situation in the store to which you all agreed was completely embellished, promised to take down and THANKED me for ordering the new dress. Initially your daughter asked for the dress smaller to add a corset & we agreed, that is your choice and certainly not a problem for our seamstress. Who does take cash because she can't accept checks for final payment for her business, which is separate from mine. She takes appointments in my store as a courtesy to our Brides so they can have alterations where they purchased. We do take credit cards, checks and cash :) Since the story changed and she was super upset, I agreed to keep her dress to sell and order her a new one and pay rush fees for her to be happy. As I explained that night in the boutique, myself and my ladies that work for me absolutely LOVE this business and why I own the store, I work honestly and always want you to be happy. You definitely apologized, said it is easy to type from behind a computer when you are upset, but you've done it nonstop since your alterations appointment, which as I said above, is a different & separate company for me. Alterations are EASILY completed in a month and her dress came in the time frame promised, we knew it would be tight. The consultant that sold you the dress was no longer with us and it was definitely unfortunate to not be able to get a complete story, but I personally was with your daughter when she came to try on initially and she said she wanted a corset to me & that is why it was not zipping --- then I saw her post on FB and when you all came in that night, yes I did ask you why you didn't just call and talk to me and why you would just totally make things up? Then I got her her dress, in plenty of time and she wore it. Not nearly a ruined Wedding, but certainly very sorry for the stress it caused for you all. & the pink bag is a bag that costs extra that she gave you to protect your dress, not the clear zip up bags we use for storage. So it was actually nicer and you can keep your dress safely in it for quite some time until you decide to preserve, etc. I have to add, if there were no measurements on file, how did you have proof you had lost weight since initial appointment? I understand frustration over a dress not fitting and that is why I helped you, but that is just completely dishonest? I am not trying to at all be confrontational or argue, certainly wouldn't refer to you as rude or snooty or any of those things, but that just does not make sense & a better outcome always comes from honest, calm parties, working together which is the place I thought we got to the night I was there and helped the like 5 of you that all came in and left apologizing and relieved and happy.
Reviewed On 4/09/2017 by Jacqueline S
Everyone here was so nice! I had an idea of what I wanted, and they pulled the dresses for me! They had one that o didn't pick, but thought I would like. Turns out that's the dress I said "yes" too!! I would recommend Stephanie's Bridal time an...
d time again. Couldn't have asked for a better experience. And to add,5$3 boutique is so cute!!
Reviewed On 3/21/2017 by Emily M
What a charming store! Though I didn't buy a dress here, I had a wonderful experience with the variety of dress styles and options Stephanie's offers. There was ample seating and each room had a mirror (a definite plus for a shy bride like me!)...
. They let my mom and sister quietly browse for dresses for me, and didn't insist on any style or price that I wasn't comfortable with. Very enjoyable!
Reviewed On 3/04/2017 by Caitlin L
I didn't end up buying a dress from Stephanie's Bridal boutique but my experience trying on dresses there was just fabulous! Becky listened and looked at pictures of what I was interested in and she found dresses that fit my style. She was so s...
weet and made me feel comfortable. Although I ended up choosing a dress somewhere else, I would highly recommend Stephanie's Boutique!
Reviewed On 2/25/2017 by Darian H
Stephanie's Bridal boutique has the biggest and prettiest prom selection!!
Reviewed On 2/17/2017 by Robyn K
My best friend found THE DRESS of her dreams here, and they were absolutely amazing! So helpful, and were glad to do as much or as little as we needed them to! We could not have found better people, or a more elegant place to get her dress! Th...
anks so much ladies! I will be recommending you to everyone and anyone I know that is getting married!
Reviewed On 2/11/2017 by Ashley G
This bridal salon was a pretty large disappointment. I drove 3 hours because this vendor boasts about a number of designers I was highly interested in. The selection was extremely limited; I tried on 4 dresses I didn't even like and was out th...
e door in 40 minutes. Pretty giant let down.
Reviewed On 1/28/2017 by Laura V
My mom and I were in the area and decided to stop by without an appointment, and instantly felt welcomed. I was trying on a few dresses when Stephanie brought me a dress in a different color and style than I was looking for. As soon as I put ...
it on I knew I had found my wedding dress. Stephanie referred us to Elsa for alterations. We knew we were in the good hands of an expert. All of the staff were very friendly and helpful, we will miss having a reason to go there!
Reviewed On 1/17/2017 by Bryenna B
The owner was SO nice & helpful after walking in to see the place (without an appointment). Ended up finding my perfect dress ( with tears and all). Such a wonderful experience! Definitely recommend.
Reviewed On 11/27/2016 by Jacqueline K
The customer service here was horrible. They body shamed my friend and when the manger was told about it she said that is just how the alterations lady is. That is unacceptable. I waited at the front desk for 10 minutes before anyone came to as...
sist me on two different occasions. I would not recommend this place to anyone.
Response from the Vendor on 05/29/2017
I'm so sorry to hear about your experience with alterations in the store :( I do want you to know we offer alterations as a courtesy to our Brides just to make it convenient and in the same place, but that is a separate business from Stephanie...
's Bridal Boutique. I'm sure your friend had a great experience up to that point or wouldn't have bought her dress with us....I appreciate the feedback and always want to know & bring the best experience to our Brides & all of our customers. Thank you!
Reviewed On 11/13/2016 by Kateline M
I had the best experience at Stephanie's Bridal Boutique! Becky was my consultant and she was AMAZING! She was so friendly, patient, helpful, and knowledgeable. Becky was never pushy, and understood that I had a budget to work with. She helped...
me in and out of so many dresses until I could finally make my decision. I visited several stores after this but NO ONE else compared to the selection and staff at Stephanie's. I knew deep down that I had to go back, and it's a good thing I did because I was able to purchase my dress here! Highly recommend this store to all brides!
Reviewed On 11/05/2016 by Linda S
Literally could not have found better people to work with! I am so thankful I got my dress and my bridesmaids dresses from Stephanie's! Anytime I started to freak out Stephanie, Andi and Elsa were there to keep me calm! I am so grateful for the...
m making me feel so special every moment I was in the store! Had such a blast dancing around in my wedding dress! Loved the whole experience and would highly recommend Stephanie's to anyone and everyone!!! Thanks again girls!!!
Reviewed On 10/24/2016 by Kimberly P
I had a great experience at Stephanie's Bridal and would suggest it to anyone! I did not find my dress here but I thought I was going to. The staff let me choose everything out and made the day exactly how I wanted it. The downside was that the...
y make you put down a deposit to hold your dress for a few days and when I looked back at the receipt, it seemed like they were going to overcharge me based on discounts they said would be applied and also add on the hold fee. They have a very limited selection but the selection is great. I probably tried on 8 different mermaid styles all in my price range. Also, the owner was willing to let me buy one off the store front mannequin at a discount which was really nice (even though it didn't fit right in the end). I would suggest this place to anyone for a great shopping experience.
Reviewed On 9/19/2016 by Loren G
Seriously nothing but positive things to say about Stephanies Bridal Boutique! It's the true definition of a one stop shop for all your wedding and honeymoon attire! Being able to get your bridal gown, jewelry, shoes, veil, men's tuxs, bridesma...
ids dresses, flower girl dress and much more all in one place makes the planning process so much more stress free and enjoyable! I even got some super cute gifts for my bridal party and some adorable outfits for my honeymoon here! What are you waiting for?! Make an appointment today I promise you will not be disappointed!
Reviewed On 9/13/2016 by Melissa Q
I cannot say enough good things about the gowns and the ladies at Stephanie's Bridal. We had a great experience there shopping for my bridal gown. And was so sweet and helpful when we were choosing my gown. Stephanie was so kind and helpful eve...
ry time I went it. She was always going above and beyond to make sure that I was having a great experience. Elsa did my alterations and she was hilarious as well as talented. My gown fit me perfectly! I would recommend Stephanie's Bridal to anyone looking for the perfect gown and experience. They have tons of beautiful gowns to choose from including many designers who were my absolute favorites when first trying to narrow down my options. I went with a Sottero and Midgley gown that was beautiful on our wedding day. The girls at Stephanie's were supportive in so many ways while I was preparing for the wedding. I cannot say enough nice things about how great my experience was at Stephanie's. Highly recommend.
Reviewed On 8/27/2016 by Tiah N
Andy was such a sweetheart and made me and my fiancé feel so comfortable dress shopping. We came in today from out of town hoping to find "the one" off the rack! Andy took our vision and matched it to a T!! We went home with the perfect destina...
tion wedding dress and can't wait to wear it in Mexio! Thank you Andy!!
Reviewed On 8/19/2016 by Kristin F
I don't have enough words to summarize how exceptional my experience was at Stephanie's Bridal Boutique. Difficult as it has been planning a wedding remotely, I was anxious to try on dresses without anyone by my side to help. Luckily, Stephanie...
and her team of experts were quick to put my mind at ease and took the time to make sure I was comfortable throughout my appointment and helped me find the perfect dress. Unsure of what I wanted initially, the team helped me sort through several options, ultimately picking a dress that I never would have dreamed of had it not been for their attention to detail and eye for the right fit. I can't imagine a more incredible experience with a better group of people. A big thank you to Stephanie and her team for making our special day even better.
Reviewed On 8/09/2016 by Knottie1470753915
Wow, I love this place! Let me start by saying I'm from Michigan, and my sister lives in Kansas, so a friend and I traveled to KC to help her pick out a wedding gown and bridesmaid dresses. We booked appointments at four locations, with four d...
ifferent price levels, and very different selections, and this place excelled in every way. My friend and I have both worked in the bridal industry (she in a bridal gown salon, I in cosmetics) so we have a great feel for what's important, and also want that balance of service with just a touch of "I'll let you know when I need you to help me" and they were great at feeling us out and giving us just the right level of help without hovering. What really sets this place apart is the beautiful selection at completely reasonable price points. I don't think there was a dress in there priced over $1200, but there were so many unique, beautifully-made gowns that you would normally only find in an expensive boutique. We spoke at length with both the owner and several employees and learned that much of the purchasing is split between the owner and another long-term employee, each with very different personal styles, and this really shows. You see a great balance of beautiful, feminine, classic designs and some with just enough of an "edge" to be different. There was no other place in KC that had this selection at this affordable price point. And again, the quality looked and felt wonderful, not like the cheap feeling dresses you can find at that "chain" bridal store. The service was fantastic, the setting beautiful and comfortable, and the people friendly, honest, and real. I really can't say enough great things about this place. We ended up purchasing my sister's gown and 8 bridesmaid dresses and couldn't be happier about our selection. They really made what could have been a stressful purchase a joy.
Reviewed On 8/07/2016 by Madelyn R
This boutique went above and beyond. My initial meeting was with Becky who blew me away! She was very personable and really listened to me. I went ahead and had Elsa do my alterations and OH MY GOSH, she was amazing!! She made me feel so good a...
bout my body and my gown. She was more than I could've ever ask for. She was quick, funny, and so talented! I recommend this bridal boutique to all brides. It was one of my favorite experiences of the whole wedding process! Thank you Stephanie's Bridal, you guys were awesome :)
Reviewed On 7/19/2016 by Knottie1468976769
Stephanie’s Bridal is absolutely fantastic! The customer service is top notch. Two people order the dresses so it’s the perfect combination of pretty/lacey/beaded dresses and also some that are unique and have a bit of edginess to them. As w...
ith any bridal store, I recommend making an appointment so that they can be sure to have staff there to help, and also – give yourself plenty of time to order your dresses so that there are no unexpected surprises. This should help avoid any unnecessary complaints about timelines and customer service. They were super friendly and I was able to stop by ahead of time to glance at the dresses to make sure that I saw the styles that I liked. They have plenty that are very affordable! I was super nervous to start trying on dresses and I can’t stress enough what a friendly, comfortable, great experience it was. I went to 3 other bridal shops and this one was by far the best experience of them all. I would recommend this store to anyone and if this review doesn’t say enough, I will add that my friend even said they would travel from Michigan to shop at this store for their dress!
Reviewed On 4/10/2016 by Vanessa A
I was really excited to try this boutique, as it had wonderful reviews online and gorgeous dresses on the website! When I arrived for my appointment, I stood up front for about 10 minutes before being greeted. Many girls who worked there were w...
alking back and forth without noticing us. Eventually a girl greeted us and when I said I had a bridal appointment she said, "Ummm... there's the dresses" and pointed in the direction of the gowns. My MOH and I dug through the dresses without any direction or idea of what to do with the dresses once I found ones I wanted to try. After my MOH was carrying about 5 dresses, another girl took them from her and put them in a room. She told us a bridal consultant would be with me in a minute... but no one came. I did notice someone working with another bride, but no one ever acknowledged us. Eventually my MOH just helped me get into the dresses and we found clips to try and clip the dresses to get an idea of what they would look like. Although I liked a couple dresses, I was so unimpressed with the experience that I knew there was no way I would order from the boutique. The teenage girl that was semi-helping us (between sitting behind the counter on her phone) said she would bring me more dresses like the one I liked best, but she never came back. After waiting about 20 minutes I just got dressed to leave. As I was walking out, the consultant that was working with the other girl came over with a few dresses. I totally think it's possible they overbooked and the teenage girl working with me just had no idea what she was doing... but it was enough of an experience that I just wanted to leave and not order anything from there.
Reviewed On 2/22/2016 by Paige L
I found my gown! Loved the look of the store and the selection. Becky was so sweet, helpful, and patient. I tried on multiple dresses and she never acted like it was an annoyance. The store owner was there as well and was very kind and fun! It ...
was a great experience!
Reviewed On 1/16/2016 by Ashley S
I used Stephanie's Bridal Boutique to purchase my bridesmaid dresses and the first time we went in the service was wonderful and we chose to use this place just because of it. Several of the bridesmaids lived out of state and needed to call in...
to order their dresses. We were told since we were ordering so many dresses we would be receiving a discount on each dress. It turned out that not every girl received a discount. I went there a second time for 2 other girls to try on dresses and they had sold the samples so they couldn't even try them on. I was told the dresses would come in after 8 weeks and they did not and when I questioned this they were rude with me. Overall the dresses turned out great but the service at this place is horrible. They don't make you feel like they need your business at all. This was frustrating because we bought nine dresses from them!
Reviewed On 11/21/2015 by Lindsey T
I made an appointment at Stephanie's Bridal Boutique fairly early in my wedding planning process, but they were giving out a deal at one of the bridal shows so I thought it wouldn't hurt to just start trying dresses on. I ended up trying on a M...
aggie Sottero dress first dress, and immediately fell in love a little over a year before the wedding! It was such a hard decision because Stephanie's Bridal Boutique had so many gorgeous dresses, but this dress was so unique and classy - just what I was looking for! Andi was my consultant, she was great and patient with me as I tried on like 15 other dresses but ultimately came back to this one! Becky helped me with my fittings and finding the gorgeous veil that matched perfectly. They are fantastic there! Girls in the KC area, if you're wanting a true relationship with the boutique you get your wedding dress at, I highly recommend them!
Reviewed On 11/13/2015 by Chelsea B
When I first went into Stephanie's Bridal to look for my wedding dress I had an okay experience, the staff was helpful and friendly, but when I went into the store today to pick up my wedding dress I did not have nearly the same experience. The...
sales staff asked me if I wanted to try on my dress but did not help me do so, she simply put it into the fitting room for me to figure how to get into. Twenty minutes later, once I was finally in my dress, I was asked if I needed any help. I was also very disappointed to find out that my $1000 + dress did not come with a garment bag and that I would have to purchase one for additional cost. I decided to purchase one and was mortified to watch the sales associate wad up my dress to put it in there. I was so excited to go pick up my wedding dress and was very disappointed in the level of service I received today. I do not feel like me or my dress was treated nicely.
Reviewed On 9/24/2015 by Alexandra G
Right when you walk thru the doors of this adorable bridal boutique you are greeted by not just 1 but all of Stephanie and her fabulously sweet staff! I can't stress enough how important customer service is especially on something you will FORE...
VER remember such as searching for a wedding gown. The staff are fun and silly and aren't faking their interest in YOUR big day. They truly want to help you and that's customer service at its finest. I recently purchased a bridesmaid gown here and they have been on top of their game as far as helping me decide a color, adding the right amount of bling, and getting the alterations on point. No doubt will I come here for my wedding dress when my big day comes --- Her prices are also greatly priced but with customer service so great you don't even think about that. Fun experience overall!
Reviewed On 9/20/2015 by Amanda M
Not only does Stephanie's have stunning bridal gowns and special event dresses, but I was so impressed with all the everyday wear accessories her boutique offers. Even when they saw me coming in by myself, and I told them I was just looking aro...
und, they still gave me service and helped like I was a bride! I have the most beautiful headband from her store that gets me compliments and questions about where I got it EVERY TIME I wear it. I LOVE this boutique, and can't wait to get my sisters, family and friends together to find my perfect dress here!
Reviewed On 9/15/2015 by Knottie1442367639
Stephanie's is truly the best experience any bride can have. The girls are all so nice and know so much and care even more. I am so happy that I went there. Everything was perfect.
Reviewed On 9/15/2015 by Knottie40511840
This boutique is one of a kind! Everything about this place is top notch! The staff is excellent, the floor room is classy, dress selection is great, altering service is fantastic, and not to mention the owners are gems! Need I say more?! T...
his place is now my favorite dress shop in the city! After the wedding, we now go back to buy jewelry, homecoming/prom dresses, and shoes here! LOVE IT!
Reviewed On 9/14/2015 by Angie Z
This boutique really has it ALL!!! They have a wonderful price point, helpful staff and beautiful pieces from veils, headbands and belts. We customized my dress a little bit and I am so excited for the outcome. If you want your day to be AMAZIN...
G then go there. I literally went to every dress shop around to find different styles and sizes and it was a waste of my time. Stephanie even ordered a dress in a size close to mine for me to try on so I could tell it was the one! This crew will take care of you! So excited to see my look come together!!!
Reviewed On 8/18/2015 by Lauren R
I went to Stephanie's Bridal after going to several other places to look for my wedding dress. I had such a great experience at Stephanie's! The salon has recently been renovated and is adorable. The staff is so friendly and helpful. I bough...
t a dress "off the rack" that was an amazing price. Since it was a rack dress it was much too big for my size. They did a fabulous job tailoring the dress down to fit me perfectly. I would recommend Stephanie's to anyone :)
Reviewed On 5/21/2015 by Lauren M
My experience with Stephanie's started out amazing but quickly went downhill. Let me start by saying they were great when I met them at a bridal show and during my bridal gown appointment. We truly had a great experience and Courtney was so s...
weet the day my bridesmaids and I were there trying on dresses. They also treated my 4 year old niece like a princess and let her try on flower girl dresses. Unfortunately, my bad experiences outweigh the good over the last few months. My first major issue was that all 6 of my bridesmaids were overcharged for their dresses. When I came to pick them up and brought this to their attention I was treated like I was trying to scam them (even though I had all the original paperwork from them with the pricing). Natalie was extremely rude regarding this issue and had me sit and wait while she called each bridesmaid and did a refund over the phone. I was told I could not leave the store with the dresses until she called them (it would be one thing if the girls owed you money, but it was a ridiculous ordeal she put me though for your error). After I was finally given the dresses they were not labeled with names. When I asked if she could label each bag with a name, I was told "that's not my responsibility". Instead I was given a photocopy of the girls measurements to try and figure out which dress belonged to whom on my own. The tipping point for me was regarding the absolute disaster I had with getting my alterations done. My dress had been there for 4 months, so I did not procrastinate. I started my fittings when they told me to start. This is 100% on them for dropping the ball... not once but 3 times. I went for what was supposed to be my final fitting 1.5 weeks before my wedding. I showed up and the majority of the work had not been done. I left extremely upset but was told when I called the following day that everything would be done and I had nothing to worry about. I came for another final fitting at 4pm (less than 48 hours before my final pick up date) only to learn that the 5 point bustle had not been started, the bra cups were still not sewn in, the hem had not been sewn and was still pinned and the modesty panel had not been sown in.... this is just downright unacceptable. I was told to come back at 7pm and it would be done (because ever bride has 3 hours to spare the week of her wedding). I came back at 7:30pm to discover once again it was not done. I was told that it would be done on Friday (the day I am leaving town for my wedding).... so they expected me to just come pick up the dress and not try it on and "hope" it fit okay. I personally spent over$2800 at this store. I bought my wedding dress, veil, headband, flower girl dress, a rehearsal dinner dress, MOH dress and alterations. On top of that, my bridal party bought 5 more Bridesmaids dresses. Not to mention that alterations for my wedding dress were WAY overpriced compared to others places in the area (the amounts I was quoted were wrong). I understand mistakes happen and am a very forgiving person but the service we received was ridiculous. The alterations did get done by Thursday night and I was able to leave with my dress. However, the unnecessary stress they added and the poor customer service was a complete turn off. My advice to future brides would be to do business elsewhere!
Reviewed On 11/19/2014 by Trisha R
I found Stephanie's after I found my gown at another store, but I loved her so much that I wanted to find something there. So I went shopping for my headband and my sash, and sure enough, she over-delivered. I absolutely loved my headband, an...
d my sash was perfect. Thank you Stephanie for being a part of my amazing weekend!
Reviewed On 11/18/2014 by Samantha P
I tried on dresses at a different store and fell in love with a dress that was 3x my budget, tried on dresses at the big box store that starts with a D and was horrified at the service and quality, and then went home and panicked. On a whim, I ...
went into Stephanie’s because years ago I had purchases a homecoming dress there (when it was Rosie’s). I worked with Stephanie and her daughter that day and was SO impressed. They listened to my budget, they listened to what styles I was looking at, and helped me pick out a dress that I not only loved, but was in my price range. The dress shipped/arrived fast. I stopped by a few times to try on the dress, I live in STL, and they had no problem with me taking over an empty room and just walking around in my dress :) The dress fit perfectly when it first arrived, but later I did have the dress taken in. Natalie was great, and I actually had additional alterations done last minute and she took care of me no problem. I was so excited to pick up my dress, but kind of sad too because that meant I wouldn’t get to hang out with the ladies anymore! Don’t settle for bad service, it’s important, you’ll be working with your dress shop all year. Thanks ladies for helping me find my dream dress!
Reviewed On 11/04/2014 by Knottie06166955
Went in several bridal shops and Stephanie's had the dress of my dreams! She has a nice selection of dresses, and the staff is friendly. They had everything we needed, got the BM dresses there and the tuxes! A+++!!
Reviewed On 10/29/2014 by Knottie86339728
The beauty that comes from a wedding also typically is a ton of stress. Not when you go to Stephanie's Bridal. The staff are amazing & helpful. They don't make you feel out of place, like your buying a "cheap" dress and have the best suggestio...
ns. Leave Stepahnie's feeling beautiful and like your wedding just handled itself. You won't be disappointed!
Reviewed On 10/29/2014 by Knottie83750994
If you are in the Kansas City area and are looking for a bridal/dress shop, look no further. Stephanie and her team were beyond helpful in helping me find the dresses that I was looking for. They were friendly, knowledgeable and honestly fun ...
to shop with. I will be back for all of my dress needs(three daughters..homecomings/proms/weddings) in the future. Thank you for your kindness!
Reviewed On 10/29/2014 by Knottie81541171
Stephanie's helped with formal wear for a wedding I attended. The girls were very helpful and patient. I would certainly recommend them to guests and brides alike!

Contact Info for Stephanie's Bridal Boutique

18675 E. 39th St South Ste, Independence, MO
(816) 795-6866

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