Stone Hedge Country Club

ith. We had the hardest time getting in touch to schedule a viewing of the venue, once we did, she didn't show up. Proceeded not to show up to our food tasting, and had to text and call multiple times each time I had a question to get the answer for. We did towards the end meet Holly, who was someone who did a lot with the weddings, and she was great to work with and made me feel 99% better about our day going smoothly. Overall great food, great drinks, great wait staff, great venue!

ur requests. Its as a perfect day!

e got notice from our old coordinator that she was resigning. We waited some time to hear from Erika, and she never reached out like the others had. I reached out to her as I was beginning to feel very frustrated over the fact that this was now our 4th person we’d be working with in just a years time. Erika was telling us that the things we had been told we could have from the past coordinators she could no longer provide us. Throughout the entire process, we felt like she didn't care and she came across very cold. We had told her we wanted our rehearsal dinner on the deck and after much hesitation from her she okayed it. We arrived at our rehearsal and our dinner was not on the deck as promised.   For our wedding day, she had promised us 11 carts for our bridal party for photos. We get there and she only gave us 3 bc she said the condition of the course was too wet, not sure what this had to do with our photos. My husband insisted on more carts in which we did get in the end. It had rained that week and she had told us she would lay a few rugs down over the mud for guests and bridal party to walk down to the ceremony. When the bridal party saw there was only 1 small rug to walk over they mentioned it to which she snappingly replied, "It is what it is."  2 of my guests who arrived off the shuttle had to use the bathroom when they first got there to which she was very rude to them.  She told them they needed to get down to the ceremony immediately and didn’t have time to use the restroom.  Other people I had known to be at events there recently mentioned to me how understaffed they were and how slow the food service was. When I discussed my concerns with Erika, she assured me she had things all ironed out. This was not the case. Our food service was very slow. Many guests had told me later how rude the bartender was. She even closed our bar earlier than what we paid for. When two of our groomsman went to get beer she refused them service. They asked to speak with Erika to which they said she was super snippy to them. She claimed they were rude to her bartender but a 3rd witness said this wasn’t true.  Many of my guests had gone downstairs to get bar service (which they had to pay for) because they had said the bar was closed longer than our contracted time during dinner.  The final straw was when I went to collect our things the next day. I walked in on Erika and 2 staff members talking poorly about us. When I called confronted her denied it. I went outside to tell my husband what I had just waked in on and the other 2 women came out and apologized and said how awful they felt!  I am so disgusted beyond belief with our entire experience customer service can make or break ANY situation.  It is an incredibly easy thing to do when you genuinely care.  I highly recommend you look elsewhere if you are considering this venue for your event.

detail was perfect and were so pleasant to work with when things d idnt go exactly as expected. They switched wedding planners 3 times during the year I was getting married but I am so glad I ended with her. She wanted to ensure my day was perfect and beautiful. She was always quick to answer any question I had and even worked with us to open New Year's Day so we could pick up all of our decor. Mike was very professional and seemed genuinely happy to help with our day. The food was phenomenal. Starting with cocktail hour to main course everyrhing was next level. All of our guests couldn't stop talking about how tender the steaks wear and the presentation. There were hiccups on the day, which I expected and when we brought them up to either Kaitlin or Mike they were understanding and quick to solve the problem. I HIGHLY recommend this venue. If I could do it all over again I would and I would do it at Stonehedge