When I first called Suite Bridal to make an appointment, they told me that their place was small and that they could only fit maybe 5 people max. I wanted to bring my 4 bridesmaids, mom, and mother-in-law to be with me, but I was told I could o...nly bring 5 the first time. I felt bad I couldn't bring my mother-in-law, and they had a dress I wanted so I accepted it. Then the person on the phone shared that I most likely can only get off the rack dresses since I most likely wouldn't have a dress come in on time even with rush order. Not going to lie, I got a little depressed but saw the dress I wanted was off the rack, so I thought "why not. I'll have a back up plan anyway." The person wasn't the most caring, but I can understand her setting expectations with me before I get there. But still, I wasn't 100% excited to go.
A week before the appointment, I couldn't help but ask to see if I could bring a 6th person and have them stand/sit on the floor since this was my first time trying on a dress. The person I talked to the 2nd time was super nice and understanding.
When I finally get to the appointment, everyone there is SUPER nice and caring. The experience when I got there was soooo much better than what I thought it would be based on our phone calls. I brought up the comment someone made earlier about only trying off the rack dresses since it won't come in on time even with rush. Liana, the kind lady who took care of me, was confused and said, "you should be fine with rush order if you need it." That made me feel so much better. My bridesmaid and I started picking dresses, Liana was super helpful with getting me into them, sharing knowledge on the designer, the subtle differences in the dresses. Let me tell you, she knows her stuff! She was fun and energetic. Everyone in my group loved her. And the best part was that they did help me find a dress I said yes to! LaRaine was also there to help and was super knowledgable on how certain styles look depending on whether someone where's heels or not. I'm wearing Vans and 5'2 which is why it came up.
To sum it up, the experience was great! 99% of the people were awesome, I just had a small blimp over the call but I highly recommend this place.