Susan Kane Catering

Susan's food is DELICIOUS. She is incredibly experienced in the industry and knows how to plan an incredible event. Her staff are outstanding and deliver high quality service. She wasn't the right fit for us. We planned our wedding for 160 people in about three months and found that Susan didn't turn her attention to our event until the Monday prior. She was incredibly difficult to track down before then (not responding to emails, saying she'd do something and not follow through). And then that last week she was contacting us multiple times each day about things we had finalized or been trying to finalize for weeks. A few times she had said she would do something and didn't, and then blamed it on someone else (e.g., her team was supposed to leave things we had purchased at the venue but packed them up with the rentals, she blamed it on the venue staff who weren't even on site at the time rather than asking her team). If you have a lot of time to plan so you don't need to her to get back to you quickly during the wedding season or are really looking for someone to hold your hand through the process and tell you how it's done, Susan could be a great fit. Her food really is incredible, her staff was outstanding and delivered really high quality service, and our guests were delighted and fully satisfied. I also have professional experience in events so was admittedly a higher-need client and knew how I wanted some things done which likely added to our mutual frustration.

We got married this past July in Ridgefield, CT at Lounsbury House. Susan came highly recommended by them. We were blown away at the tasting and signed with her on the spot. My father is a chef and my husband and I love to cook. Great food was at the top of our list and Susan delivered. She was wonderful to work with and all of our guests said it was the best food they've had at a wedding. Susan was so helpful in getting our menu together and accommodating all our needs and some special requests from guests. Her staff was very attentive. We recommend her highly.

There are no words that can express enough on how much I enjoyed working with Susan Kane Caterers in planning my wedding. My vision of what I wanted on that day was successfully executed and much more than I could of imagined! Not only did they make our guests feel taken care of, Susan herself made sure that the Bride & Groom were as well. If you are looking for a catering service that can look beyond the box of a traditional reception, prepare amazing food and leave the venue cleaner than before they arrived, then I highly recommend Susan Kane Caterers when planning your next event!

We booked Susan Kane and her staff for our wedding this past September and we were not disappointed! The food was AMAZING and our guests have still not stopped talking about it. Our cocktail hour was superb and we actually ate at our wedding-which was wonderful! The only reason I am not giving it a full 5 stars is because Susan has an assistant who works with her who is wonderful but I think during the time of our wedding she was also assisting two other weddings and was very over-worked. There were a couple of hiccups-but none that really bothered me or ruined my night. But I was a little bummed but didn't let it take away the night as I said. I highly recommend Susan. You cannot go wrong!

We were very unhappy with the way Susan Kane and her staff handled our wedding. She apparently booked our wedding and another wedding on the same day, and was only present during the very beginning of our reception. Which left her staff including the captain to fend for themselves which created complete chaos at our wedding. Our food was not replenished quick enough while guests were serving themselves. The captain was so overwhelmed in the kitchen she forgot to continue to call tables and guests were sitting for a while waiting to be called for food. Our champagne was not poured before our toasts were given. And to make matters worse the captain gave us back our tip and demanded $500 cash. Extremely rude and tacky. I will never do business with her again and would never recommend her to anyone.

I was planning a wedding in the Fairfield area and was looking for a caterer. Last minute, we did not end up booking a venue in the area, but Susan went above and beyond in helping us plan for our special day. She was sweet and accommodating. Her willingness to help was so appreciated in the hectic times of wedding planning :)

I was recently a bridesmaid at a wedding catered by Susan Kane Catering. The food was okay, but it was buffet style and there weren't any heating trays or anything to keep the food warm, so even though I was part of the first table to go up, the food was already room temperature. The caterers serving the food used the vegetable tongs on the steak to separate pieces, and then continued to use them in the vegetables. The bride was told that during cocktail hour while the wedding party was taking pictures, there would be someone coming around with food/appetizers for us, but that never happened. Once we were off waiting for the reception, a waiter came up with one drink order and one tray of appetizers, but never came back. The bartender seemed very unhappy to be there, and was rude to me and a few other guests. When I asked for a lime for my drink he pushed it down so that half of his finger was in my drink. The supervisor who was there dropped a tray of drinks down my back and purse while I was sitting eating dinner at the beginning of the reception. She did apologize and offer to pay to clean my purse. The bride and groom said Susan was responsive to their questions at first, but later on they had trouble getting a quick response from her. Overall, with so many caterers in the area to choose from, I would pick someone else. Edit: After I posted this review I spoke to Susan regarding my damaged bag which she ensured me they would take care of. It has been 3 months and after much back and forth with the individual employee who damaged the bag I still have not received any compensation. She also told me that the bride and groom told her they were happy with the way everything turned out (they didn't), and asked me to take down my review. Every part of my review is accurate to my experience so I will not be taking it off.

This is my first time using Susan Kane and her catering services. We used her to help us with a Broker event for Colliers International. We couldn't have asked for anything better! Susan and her team made our event such a memorable one and the food was beyond AMAZING! If you want perfection, Susan is the way to go! Thank you Susan! We will most definitely be using you again!

I reviewed her already during my initial phases of working with her. I was so happy with the way she treated me and the ideas that she came up with for our wedding menu. But now that the wedding has come and gone, I have to get back here and tell you guys that she killed it!! The food from start to finish was five star. I still crave my crab cakes. And how many times have you gone to a wedding where you have felt compelled to email or call your friend to tell him or her that the food was awesome? None. But I have received at least three emails or calls a day telling me how good the food was, and how high quality the ingredients were. I bet people think I spent a hundred thousand on that menu. But that's just how good she is. She believes in good quality food, prepared with high impact seasoning and sauces *which she makes herself and they make my mouth water as I write this. She really outdid herself. I am a meticulous researcher and spent endless hours emailing just about every single caterer in the tri-state area. I knew that the food was going to be the most important part of my wedding because my fiancé and I like to eat wholesome, good, well-cared for food, and serve the same to our guests whenever we entertain. However, we also happen to be a young, just-starting, home-owning couple and have what is considered to be quite a low budget in the wedding-catering world. About 20 caterers replied saying that they would work within my budget. Susan Kane was one of them. Over a couple of weeks of emailing back and forth, there was something that always drew me back to Susan because she was so warm and responsive and almost more on top of my menu planning than I was! We spoke over our philosophy about food, and it was very clear that to Susan, food was just as important to her as it was to us. Not only did she draft a spectacular menu for us, she also was always readily available with answers, ideas, and suggestions on how to make our wedding menu work for our ideas. She also sent me pictures of a wedding she had recently catered at our venue. It's comforting to know your caterer has worked your venue, because they will know the needs so much better. It was time to set up tastings! She blew us away. She and her chef had prepared in their kitchen, came to our home, and finished off the cooking. I liked this because it's a similar situation as to what would happen on Wedding Day. The food was just INCREDIBLE. We had been to some tastings before, but never got past 3 or 4 samples before we knew we could never serve our loved ones those things. Susan's food was not only good, but it was truly flavorful and creative. Just our style. She set up her serving trays to give us a clear visual on what our stations would look like, and she worked out even more details, odds & ends with us after. She sent a revised menu, and then a revised menu again! The most important thing about Susan isn't that her food is 5-Star, but that she as a person makes you, the couple, feel like 5-Star, too. She was the only caterer who made us feel special and important and focused on being there for us. Something, we found every where else, was reserved for the big-budget Bride and Groom. She's been incredible so far, and I can't wait to work with her until Wedding Day. Thanks Susan Kane Catering!