SRV was our top favorite vendor to work with throughout our wedding planning process. Not only are their flowers and décor are stunning (we have been getting compliments on them for months after our wedding), but they were excellent to work wit...h. They had impeccable communication with us throughout, were incredibly responsive and thoroughly answered all of our questions within hours. My partner and I did all of the planning ourselves, and having an extremely responsive vendor meant so much to us in the chaos of wedding planning. The team feels very much like a family-run affair, which we loved when we first met with them in person, when we were deciding on vendors. Other vendors we met with made us feel a bit more like we were one of many on a conveyor belt of events, but SRV made us feel like it was truly a personal experience. We made a few (potentially weird) requests for incorporating certain things into our décor and they executed with aplomb and excitement. We also made a few last minute changes a few weeks before the wedding, and SRV was flexible and happily reorganized some of their plan to accommodate our requests.
Be aware that if you live in DC and don’t have a car, their warehouse is a little bit tricky to get to as it’s not accessible by public transportation, but that being said SRV went above and beyond to accommodate us carless folks—picking up vases from us at our apartment in downtown, meeting us at our tasting across town, and just being so nice and considerate to the fact that we were struggling a bit without a car.
Tl;dr: amazing communication and attentiveness, personal connection, very flexible, kind and awesome team of ladies to work with. And obviously, gorgeous flowers!