The staff working at the Adolphus is the best of the best. When I first became engaged over Thanksgiving weekend, I immediately sent emails to multiple venues, hoping to quickly sc...hedule tours and start the planning process. Unlike other venues who didn’t respond for a week or more, Blaine Eads responded within 48 hours. From day one, she impressed me. She always made me feel like a priority even though she had many other events to handle. During our first tour, it was the weekend of the Christmas parade and the Adolphus had 5 wedding that weekend. Even with those competing priorities, she dedicated time to my mother, fiancé, and I for our tour. The tour itself left no question in my mind that this was my venue. She showed us around the hotel, knowledgably explaining it’s history and what our wedding day would be like. By the time we made it to the Century Ballroom, the whole experience had been breathe-taking and I started crying because I knew I wanted to marry my husband there. Even though I knew that this was my venue, I still wanted to show my father before finalizing and Blaine quickly set up a second tour. My father, a lawyer, can sometimes come across as intimidating with the amount of questions he asks, but Blaine expertly answered all of them and left us assured the Adolphus was where we should spend the most important day of our lives.
After signing the contract, Ana Pro, the Catering Service Manager, became our main point of contact. Throughout the planning process, I would have been lost if it wasn’t for her. She was extremely accommodating and supported us every step of the way. Her knowledge and responsiveness ensured we received all the information we needed to properly plan our dream day. She provided pictures of past weddings and recommendations on additional resources such as an app on how to stage your wedding. As we approached the actual date of our wedding, her walkthrough of the event with us and the extremely detailed order of events she provided left us feeling fully prepared for the upcoming day. Her organization and focus on ensuring we had the best day of our lives left us feeling secure. On the day of our wedding, December 16, the Adolphus shined from the beautiful holiday decorations. The ballroom and adjacent hallways were adorned with wreathes, Christmas trees, and holiday accents that added an extra layer of elegance. She and her team went above and beyond in accommodating some last-minute requests we had to add trees, elegant crystal gold stems, and even re-organize furniture. We had a custom sign made and they situated a couch underneath it so that our guest could take pictures. It was evident that she and her staff cared about us. As an additional demonstration of how much they cared, Ana and Blaine handwrote Christmas cards to us both years and even gave us an Adolphus Ornament. After the wedding, we stayed at the venue a couple of extra days as a mini-honeymoon. At one point, we quickly stopped into the shop on the first floor. When the associate found out that we were one of the weddings from the weekend, she gave us a complimentary candle. The whole staff truly went above and beyond to make us feel special. Kevin and I are extremely grateful for the memorable and stunning wedding day the Adolphus helped create for us! Ana Pro - thank you for your hard work and your assistance throughout this crazy process! Blaine Eads – thank you so much for helping us get the venue and our date. I am so happy to be an Adolphus Bride!!!