The Ballantyne, A Luxury Collection Hotel

e made the planning process, as well as our wedding day, go very smoothly. I really enjoyed working with this venue, and would highly recommend them!

op helpful and friendly staff. The ballroom was set up beautifully and the food was perfect! cocktail hour was a tremendous event and the wait staff were very attentive. We shopped several venues that appeared to be less expensive, but after all the "add-ons" at the other places, The Ballantyne's packages were the best value. I would definitely do it over again in the same way. The hotel and grounds are truly spectacular, and many of our guests said it was the best wedding they have ever been to and the most beautiful hotel they had ever stayed at. Dee Wood and Allison Meyer put the whole thing together, covered every detail, and executed every action plan!

il to make our stay just above the rest!

t twice. She was excellent! Once we set the date we were passed on the Allison Meyer! She went above and beyond from start to finish. She sat down with us in the beginning and helped us figure out all the various things we needed to plan (most of it had nothing to do with the venue-planners, flowers, hair/make-up, band, etc)! Once we got our vendors lined up she met with us to go over linens, set-up of the ballroom, and the food tasting. Her knowledge and experience helped give great opinions and advice on what had worked well in the past and what wasn't such a great idea. Several weeks prior to the wedding we had a meeting and she literally went through every aspect of the wedding from the beginning of the wedding day through the end of the wedding. No question was left unanswered! She worked with our wedding planner to make sure each detail was planned and carried out just how we had discussed. Allison was always quick to respond to email and very patient when I had a busy work schedule. Allison is amazing!! The venue itself is stunning. The service from anyone we encountered was nothing short of wonderful!! The food was fantastic! We had so many compliments of how great everything tasted and how well everything was coordinated! We had a large part of wedding guest come in from out of town so it was great that all the events were in and around the hotel. There is also a lot surrounding the hotel to keep out of town guest entertained!The Ballantyne Hotel was everything I could have dreamed of for a wedding! I wouldn't have changed a thing about the whole weekend! If you are thinking about getting married at The Ballantyne Hotel DO IT! You will not be disappointed!

and no request was unmet!!! From the delicious menu to our stay, anything we requested, Ashley made sure we got it!! Ashley even fixed my wedding dress bustle before the reception!!! There is no better venue than The Ballantyne Hotel! The food was phenomenal and prepared to perfection and our honeymoon suite was decorated with roses and included wine, chocolate covered strawberries and the sweetest, congratulatory note! It was truly a dream come true!!

dition to ensuring that my guest and I were happy at all times. My Ballentyne wedding was beyond all of my expectations and I truly believe that I have Allison and Billy's due diligence to thank for that. Thank you Ballentyne and most of all Thank You Allison and Billy!!!

I would highly recommend The Ballantyne Hotel, and it’s entire staff for any occasion! You don’t want to trust such important events to just any place, The Ballantyne Hotel is the place and people you want in charge of your event!

aced us and welcomed us. Dee Woods was our first point of contact and she was very helpful in answering our questions and showing us around the property. Once we decided on the Ballantyne and the contract was signed we meet with Allison Meyer who ended up being our Wedding Coordinator and Planner. She did a incredible job from start to finish, The menu for our wedding had come from other venue we were considering but did not choose and when we met with Allison we asked if she could use the menu that we had already selected. She did and with the help of the Chef they replicated it for our wedding with a few tweaks and our guest raved about our food all night. Allison was attentive and responsive to all our questions and concerns and was available by phone or email to answer questions. I would say without her I am not sure how well our wedding would have turned out. From the time we checked into the Ballantyne for our wedding until we checked the hotel staff was very attentive to all of our needs including our guests. When we need the van to shuttle us to an area restaurant or for pick up they were prompt. We also had a Spa treatment the day of our wedding and it was a great experience. The Spa staff was friendly and attentive to our needs and made our wedding day more relaxing and enjoyable for us. I would highly recommend the Ballantyne for anyone's wedding.

ion to detail was meticulous, which resulted in a beautiful and elegant event. I would also like to give accolades to the pastry chef. The wedding cake was gorgeous and made to the exact details my daughter and son-in-law expressed. Everything from the food, ambience, décor and staff was exceptional. Personally, I loved being shown all the event spaces around the hotel as there were plenty of options to choose from. We had a small group so we chose an outdoor area with a view of the golf course and beautiful landscaped grounds. The wedding dinner was so beautifully executed that Carolina Bride Magazine picked it up for their July issue. Wow! Thank you to Dee and her team for all you did to make this day so special!

ion. Every person from the hotel who helped us in planning and preparing the wedding day went above and beyond! In addition, the hotel grounds are absolutely stunning...making it a great weekend getaway for out of town guests. We would recommend The Ballantyne Hotel 100%!!!

ar planning our special weekend and accomodating every last detail, from lodging for guests, creating our timelines, communicating with vendors, and everything in between. Any time we reached out we heard back from her very quickly helping us with anything that we needed. She helped guide us through choosing the best vendors in the area and working with each of them to make our day spectacular and perfect for us. We love how we were able to create such a personalized wedding experience to represent us and have a great party for our guests. Allison made sure that every single detail was perfect! Allison and the Ballantyne were so accomodating in dealing with the weather and moving our ceremony space accordingly, quickly and efficiently. All of the staff throughout the hotel (concierge, reception, bartenders, restaurant staff, golf, etc) are clearly well trained in luxury customer service working diligently to meet all of our needs and our guests needs, as well. The spaces throughout the hotel are just gorgeous and the hotel itself offers so many options to guests that there's something for everyone. The spa, the pool, the golf course, the restaurants, etc were all spectacular! It is also centrally located in Ballantyne with easy access to many local restaurants and stores, etc. We used the hotel shuttle to go to the nearby Starbucks and it was so easy! Everyone continues to rave about the food and drinks at our reception - we have never been disappointed by the Ballantyne food! Everything is so delicious and it's clear that care is taken in making each meal and drink there. We would do it all over again at the Ballantyne Hotel with Allison Meyer if we could! Maybe a vow renewal in the future ;-)

d and more. The staff went way above and beyond what I asked for. I never wanted a big wedding and I wanted the day to be about family and becoming husband and wife and i got everything I wanted and more! Thank you for giving us the wedding I always wanted!

, 2017 at our church in the Ballantyne area of Charlotte. We were looking for a reception dinner venue close by. We found it easily at The Lodge at Ballantyne. Emily Brandewie made a great sales pitch, was upfront, and helped us decide on what would work best for our vision. Intimate, elegant, romantic post wedding dinner to relax with close friends and family and eat very good food. This was the perfect venue for a warm, comfortable, rustic, romantic dinner. The food was truly wonderful. We chose the shrimp and grits martinis and NY Strip and other wonderful salads/sides- all delicious! We had between 75-80 guests, and it was beautiful! Allison Meyer was our day of coordinator and she was excellent-even pinned on the men's corsages at the Lodge where they got ready at my request. She also repaired my bustle after my groom stepped on it during pictures on the grounds of the Lodge. She helped me choose the perfect linens. The hospitality suite the bridesmaids and I used to get ready at the Hotel was so perfect size and amenity wise. The complimentary King Balcony suite for our wedding night was romantically prepared for us with beautiful pink rose petals in a heart shape on our bed and petals all over the floor with flicker LED candles. That was the icing on the cake our best day ever!!! We truly had an excellent experience and I highly recommend the Ballantyne Hotel Collection. We look forward to going back for Valentine's Days/Anniversaries etc! :)

h a smile. My calls and emails were promptly returned. Emily also introduced us to Lydia in the spa and she took care of our spa day. She even made our lunch reservations! I was so impressed with all the staff. One bellman even took the time to learn all our names and addressed us by them all week! We rented the presidential suite and adjoining room for ourselves and the bride. It was a perfect, spacious space to host our family and get ready on the day of the wedding. I highly recommend staying at The Ballantyne

r, Ashley, was remarkable! She responded to all of my emails quickly and offered helpful insight to create a wonderful wedding. Her organizational skills and attention to detail left me stress free on the day of the wedding as I knew she had everything under control. I would highly recommend The Ballantyne Hotel for your wedding if you want a sophisticated wedding with breathtaking views.

ry step of the way and I am so grateful for her. The hotel is phenomenal and the staff is extremely friendly and helpful. If you want your day to be special I strongly recommend the Ballantyne Hotel!!!!!

iful and everyone enjoyed their stay so much. Although on the pricey side, they are absolutely worth every penny. We hope to be back again very soon. I don't think you could find better service anywhere.

maid's luncheon at The Ballantyne Hotel. It was also perfection. Again, the food was yummy , the venue was lovely and the staff was first rate. If you're looking for perfection for that special day, I would not hesitate to recommend The Ballantyne Hotel and Lodge. My daughter and I were thrilled!

ize! I can't say enough good things about the team at the Ballantyne and my wedding coordinator, Allison Meyer. All the guests were able to stay in the Lodge (35 guest rooms) and they loved being right in the middle of the action for the whole weekend. I would recommend the Lodge for a cozy winter wedding - it was perfect!

. We held the ceremony rehearsal, the wedding ceremony, cocktail hour and wedding reception at the hotel. We finished off the weekend by providing breakfast for our guest before their departure on Sunday. We couldn't have been happier with the outcome. A truly outstanding wedding supported by professional people who are excellent at their craft. My daughter and our guest are still abuzz. They will be talking about the facilities, guest rooms and wedding for sometime to come. Additionally, unfortunately we had a guest get sick and had to be taken to the hospital during the weekend. The hotel staff, completely handled the situation, including getting him back from the hospital to the hotel that evening. Allowing the wedding to proceed without interruption. Definitely world class customer service. My princess is extremely pleased and so is her dad!

ment party / wedding ceremony that allowed us to not only relax but let us focus on each other while everyone didn't have a clue about the change that was planned. From the planning, to the day itself and even the sweet way our room was decorated when we "finally" got upstairs was a treat. The atrium was a fabulous choice from a layout but also the music from our cellist was simply amazing. I could go on and on but hope you get the point. The Ballantyne Hotel was a great choice for us.

wedding night suite. Our wedding planner was Allison Meyer, who was exceptional. She helped us plan along the way and was also our "day-of" coordinator. She executed our event flawlessly, and made sure that my every need and want was taken care of (sometimes before I knew I wanted or needed it)!! The day was perfect in every way, and my only disappointment is that we can't do it again :-). If you are looking for a classy, elegant, and flawless wedding day experience the Ballantyne Hotel is (in my opinion) the absolute best option.

ty, please consider doing the same.

very helpful in the planning process and made it an easy and fun experience. Her bubbly personality and positivity was refreshing and made her a joy to work with. She is very professional and knowledgeable about the planning process. Through her experience in wedding planning she had some great expert advice and suggestions for us that were very helpful. She has a great attention to detail which contributed in making our day extra special. During the planning we were made to feel special just as we were on our wedding day itself. The rest of the staff at The Ballantyne Hotel was also very professional and accommodating. Our family and friends commented on how delicious all the food was as well as how elegant and professional the details of the venue itself and the service at the hotel was. We appreciate everything they did to carry out the details of our dream wedding and make it come to life. We are extremely happy with our experience there and the service we received. We would highly recommend this venue.

eption was at the Fairway Ballroom. The venue is absolutely gorgeous, right in the middle of a golf course. The food was the best we had seen from shopping around the area. The tasting was amazing. Allison Meyer was our wedding coordinator and she was extremely professional and very well-organized. I didn't have to worry much since I knew everything was in her hands. My guests raved about the food. And as a bride, I can tell you that having a wedding coordinator who listens to you and makes all your ideas come true is the most important factor of that day. I loved Ballantyne!

uests, several room reservations, the wedding reception and hair/makeup appointments for bridal party and wedding guests. So many of the staff members at Ballantyne went above and beyond to help make our wedding weekend special. In particular, wedding coordinator Allison Meyer, was phenomenal. She was truly a blessing and made our wedding events as seamless as possible. She thought of EVERY detail and anticipated our needs before we even knew they were needs. My now husband and I, along with all of our family and friends, were treated like royalty from start to finish. The spa was such a nice treat and the golf course was beautiful. Our guests thoroughly enjoyed the convenience, service, beauty, luxury and seamless flow of events throughout the weekend at such a spectacular venue. We would recommend The Ballantyne Hotel and Lodge to anyone hosting their wedding in Charlotte, North Carolina. Additionally, being from Charlotte, we know this venue is also a wonderful weekend getaway, Valentine's Day spa day destination, lunch date spot, golf outing venue or corporate event space. The food is wonderful, the rooms are top-notch, the entire staff is friendly and truly wants to make your stay the best it can possibly be. Thank you again to Ballantyne, Allison, and the entire staff for making our wedding weekend a dream come true!

e entire process was flawless. As the mother of the Bride, I truly enjoyed the entire planning process and the wedding! Our guests have been most complimentary about the event. It was an elegant affair where everyone felt welcomed, enjoyed wonderful food, and truly felt special --especially the bride and groom ! Barbara F

ried activities and services for the out of town guests who wanted to indulge in a little pampering at the Spa, use of the golf course, or taking advantage of some of the other activities available in the Charlotte area. Ashley Nguyen was our Meetings & Events Manager and she did an outstanding job of listening to what we as the parents of the Bride wanted, what our daughter wanted and what our then future son in law and his parents wanted. The entire process was easy and painless. My wife and I literally on the day of the wedding showed up and were able to enjoy the event. We made the decision to hire Ashley to coordinate everything on the big day and it was worth every penny of the added cost just to be able to relax and not worry about anything. Every detail was covered and the schedule was maintained. The room, the lighting, the food, the service were all excellent. We would highly recommend The Ballantyne to anyone considering having a wedding there.

the kitchen on when food should come out. (All of the food is fabulous!) She worked with all of our outside vendors about set up and clean up. She also did a great job dealing with many changes to the guest list in the last week. I am so happy we had our wedding at Ballantyne. Brides talk about hiccups with the plan on the wedding day and thanks to Ashley and Ballantyne, we didn't have any!

e, Ashley Nguyen, was the best. We live out of town and she coordinated everything seamlessly. We never had to worry about any detail. Ashley was on top of it! We have another daughter who lives in Charlotte so hopefully we'll be back at the Ballantyne Hotel and Lodge again in the future.

s as well as our wedding planner, Erin from Carolina Event Design, to keep us in the know of everything for our big day. Their design studio was the perfect place to meet with my wedding planner and we LOVED our tasting! The hardest part was narrowing down what to choose-everything was amazing! On our big day, Ballantyne gave us a beautiful space for us to prep for our hair and makeup. The entire staff was hard at work while we relaxed and enjoyed getting ready. The space for our ceremony and reception were incredible. We used the South Lawn on the 18th green for our ceremony and the Fairway Ballroom for our 100 person wedding. It was perfect! My family and friends were blown away with the exceptional service and professionalism of the entire staff from Ballantyne. They even let us exit on a golf cart and gave us a complimentary suite for our wedding night! I would highly recommend any bride to use Ballantyne. Their spaces are beautiful, but their staff are the true shining stars! Our big day would not have been the same without them!

d special. She even brought in her own Christmas tree to display our hospitality gifts. She did an excellent job coordinating with our other vendors, which included a DJ, florist, and Photo Booth. She allowed us to personalize the decor in many ways and contributed her own suggestions to make it perfect. She was accessible during the event and addressed the minor items that arose with grace and tact to ensure that all of our guests had a great experience. She was also delightful to work with and all of our other vendors said the same. The Ballantyne hotel exceeded our high expectations in quality of the food, presentation, service, and cleanup. The hotel was also beautifully decorated for Christmas. We would highly recommend Ballantyne and would also highly recommend Ashley as a wedding coordinator.

views and gorgeous hotel are just divine! Initially Jody Young was helping us but went out on maternity leave and ended up staying home. Sue Bayrd was then assigned to us, she was new, but did an amazing job!! Ballantyne has hosted hundreds of weddings so they know all the small details that other people may forget. We also had a wedding planner and together Tina and Sue were fantastic. I didn't have to worry about anything. Sue was very helpful and allowed me to relax on my wedding day. I could text or call her anytime I needed. We had one slight hiccup - the chairs for our wedding came in a few days early but they had the wrong color caps on them. I called Sue and she immediately went to correct the vendor and had the right chairs in the same day. The service here is impeccable! We only had ONE mistake the entire wedding week, and Sue fixed it immediately. How many brides can say they only had one thing go wrong and it was fixed before the wedding day! I communicated via email and in-person meetings as many times as I needed and she was always available and knowledgeable about everything. Not only was Sue great, the salon was fantastic. I got my hair done here and all my bridesmaid got their hair done as well and we all looked stunning! The spa is also top quality and very relaxing. My husband went golfing the morning of the wedding and couldn't stop talking about how great the course was. Also, The Gallery was a great restaurant. We had a bridal brunch the morning of the wedding there and everyone was highly impressed. They served the freshest food and have such a large selection. I highly recommend this venue if you want perfection for your wedding!

t they enjoy working with and provided suggestions for different types of styles for the event. When the wedding weekend approached the guys were able to go golfing at the Ballantyne's golf course and even got ready at the hotel in a private room. I strongly suggest paying extra for the Day of Coordinator service that they offer through the wedding packages. Our day of coordinator was excellent and she helped make sure that everything happened the way it was planned as well as make sure that our bags got to our room and our gifts made it to the right car. Alli Hall was amazing and now she is even a family friend since we had spent so much time planning the event with her. I could not have asked for better customer service! It was amazing how nice everything was handled and how beautiful the event was. The grand staircase and ballroom were the perfect setting for the cocktail hour and reception. The entire hotel is beautiful as well as the grounds surrounding the area. We took many of our pictures throughout the entire area and they are amazing. Such a beautiful area! Best service ever! I can not say enough about how wonderful the staff is at the hotel.

tting, staff and experience. Our wedding day was perfection!

overlooking the 18th green, and reception in the sunny Carolina room. What can I say, everything was perfect, and service and food far exceeded my high expectations. My guests overwhelmingly commented on how amazing the food was, and the selection! I highly recommend the Ballantyne Hotel for a wedding/reception venue.

ere many times - the food is delicious. We had a budget of $10k and they helped us make it work. They waived the ceremony fee because we had it in the same room as he reception, and we booked it on a Sunday so that helped with price too. We ended up using the lodge because it's a less traditional setup - rustic chic and very open with high ceilings and a huge fireplace in the middle of the room - much more our style. Our event coordinator was wonderful and all the staff was very accommodating. I definitely couldn't have done it without their help.

h contract signing. Jody Young was our main point of contact thereafter to help us through all aspects of planning everything that was correlated with the hotel and what was included in our package. She was reliable, trustworthy, and such a sweet-natured person – so much so that we ended up deciding to hire Jody as our dedicated day of coordinator to operate the logistics of the entire wedding. Jody’s attention to detail is phenomenal, which made for a stress-free, wonderful wedding day. The level of service that we experienced from the Ballantyne Hotel was top quality, and I would highly recommend this venue.

e plan on making a yearly trip back to the Ballantyne Hotel.

xperience so easy from the very beginning. They are extremely friendly, accommodating, organized, knowledgeable, and give incredible attention to detail. Options are explained well and carried out perfectly. Throughout the months of planning, we were given detailed printouts of everything we were selecting, with prices, sizes, descriptions, times, locations, etc. There were no surprises. Our meetings with our hotel representative, Alli Hall, were always fun and exciting. She made us feel very special and had great suggestions along the way. She stayed in touch regularly and responded to any emails we sent almost immediately. We hired her to be our "day of" planner/coordinator, which worked out so well since she was involved in all the planning along the way. She made the day much more enjoyable because she was always one step ahead of us and knew exactly what we wanted. The cocktail hour was lovely and because of sunny, warm weather, we were able to hold it inside and outside, which was awesome for the many northern guests who were ready for spring. The Ballantyne Hotel Ballroom was absolutely perfect for the reception and looked so beautiful. We draped the ceiling, which really finished off the room perfectly. Everything was done just as we had planned. We offered 3 entree choices and our guests all said the food was incredible. We used the vendor the hotel uses for wedding cakes and it was not only delicious, but gorgeous! We, also, had a candy bar during the reception. The guests (all adults) loved that! Bags were provided by the hotel, and guests used the scoops in each jar to fill up with their favorite candies. Fun! The day before the wedding, we used the hotel for our Bridal Luncheon. We had a tea and the staff was so friendly and attentive in all aspects of the event. It was a lot of fun and a great way to start the weekend. Because we had so many out of state guests, we also used the hotel for a "Farewell Brunch" the morning after the wedding. We decided on a breakfast buffet, which was perfect for everyone before they left town. The Ballantyne staff moved our reception flowers from the ballroom the night before to the tables set up for the brunch. Was a great way to take advantage of gorgeous arrangements. Again, the staff was terrific and met all our needs. We've had a lot of feedback from our guests and they have all said the Ballantyne Hotel was an incredible place to have a wedding reception. Our daughter said it was like a fairy tale. We agree! We highly recommend the hotel for any wedding needs. You won't be disappointed! Thank you, Ballantyne Hotel and Lodge!

d as far as payments, vendors, scheduling, and setting everything up. I could never say enough good things about Alli! The food was absolutely amazing!!! Best food I've ever had at a wedding! The chef is brilliant. Our suite was so beautiful and the entire staff was so professional, accommodating, and kind! I literally had my dream wedding and I would recommend Ballantyne to anyone! Not just for a wedding but also to stay for a romantic weekend.

the type of event the bride & groom wanted to host. Our event manager, Allie Hall, worked closely with us, answered all our questions and worked non stop the day of the wedding. All the guests were impressed with the hotel and the event. We could not have picked a better venue. Staff extremely accommodating and polite. The bride said it was perfect. The rose petal turn down in their suite ended a wonderful day.

r!! Between Heather Bryson of Carolina Wedding Design and Alli Hall the wedding was the intimate and romantic wedding of the kids dreams. The ceremony was in the Carolina Room with cocktail hour to follow on the upper balcony and reception on the patio on the 18th green. The service was impeccable and the rave reviews of the guests on the food was unbelievable. The guys enjoyed 9 holes of golf on the morning of the wedding with lunch on the balcony while the girls enjoyed getting ready in the Bissell Room with a beautiful buffet of salads, wraps and snacks. All the while we could see Alli helping the wedding planner with set up and any needs she had. We never once had to look for someone at the Hotel on an issue. It was the perfect day for the kids and Alli could not have made it easier for us. Her continued emails kept us, as the parents of the bride, up on everything that was going on during the 7 week planning. She was just a pleasure to deal with and the Ballantyne was just phenomenal as a venue.

ing day. We worked with both Adair and Alli. Adair in sales was great. She helped us feel comfortable about our decisions on what we wanted to host there. We worked with Alli for the planning and catering. She was absolutely wonderful to work with. She handled everything! The hotel and lodge are just beautiful. All the staff there is so helpful and kind. They went above and beyond for us. All our guests were so impressed with the hotel. The food at the rehearsal and the wedding was fantastic and all our guests had the best time. We can't imagine holding a wedding anywhere else!! The service, staff, and hotel itself are all exceptional. Ballantyne is just perfection!

erything. Jody Young was our wedding coordinator and she took the time to make sure we were happy with the decisions being made. She was readily available and cooperative with schedule changes which is a great thing when the stresss of wedding planning takes over. The day of the wedding she came in early for special last minute requests and never hesitated to accomodate us. Everyone from the Front Office to banquet staff was extremely helpful, and thanks to them there were no bumps in the road the day of. I was confident that I had nothing to worry about because the staff and venue knew what they were doing. I would always recommend that a future bride and groom book through The Ballantyne!

king the venue to setting up room blocks, selecting menues, decor and managing vendors- NOTHING was missed. My wedding day went PERFECTLY. This venue is classy, southern elegant- I honestly can't say enough about the quality of service here. This is not an inexpensive route- but I feel like you get even more than you pay for. As I held an afternoon ceremony, my reception was more of an extended cocktail party. The food was delicious! I would do it all over again and not change a thing. Our room was decorated with candles and rose petals for our wedding night...so romantic and sweet! This place does not miss a detail. Happy wedding planning to you!!!!

leading up to our big day. With the level of expertise offered at Ballantyne, you can really put your stamp on your day. Thanks again Jody and the Ballantyne staff for making our wedding day a dream come true!

t coordinator and she was awesome. She communicated very well with us and anything we wanted she was able to make it happen. 8/2/13 Wedding :-)

ith everything! The food was PERFECT also!!! I didn't expect anything less though!

s impeccable from the landscaping to the layout inside the building. Our Event Manager, Alli Hall, did an exceptional job and was in close contact with us during the planning period. Since we live in the New York City area, Alli had regular conference calls and email contact with us to help make our special day picture perfect. She also worked seamlessly with us and our local wedding planner on the fine details. All staff at Ballantyne was happy to help with anything that needed to be addressed. Alli did a great job with our event order, and helped make sure no details were overlooked. Specifically, she worked with us to make sure that the linens, chairs, china settings, and anything else with our reception all worked together. In the event that Alli was unable to meet with us, she made sure that another qualified staff member provided us with whatever we needed. Many thanks to everyone at Ballantyne who made our wedding ceremony and reception a lifelong memory for us and our guests. We strongly recommend having your event at Ballantyne Hotel & Lodge.

ttered mess of table and chairs. The rehearsal was cancelled. The private cocktail hour provided for the wedding party was terrible. The set up only provided 4 out of the 5 hors d'oeuvres that our guests enjoyed during the main cocktail hour. For the four that we did receive none of the accompaniments (dips/sauces) were provided. Additionally, there was a Dipping Display in the main cocktail hour which was not provided in the private cocktail hour. We only decided to go with a private cocktail party to insure we would be able to sample all the food after pictures. We were extremely disappointed when we saw how limited it was. Had we known this ahead of time we would have enjoyed the main cocktail hour with our guests instead. On a good note, the reception was perfect... not a single issue!

mmend this venue to any bride considering a wedding here.

t things and were pleased the Ballantyne offered several packages and solutions for us to avoid the headaches of dealing with even more vendors. We held our ceremony, cocktail hour, reception and even our morning after brunch at the Hotel. Several of our guests stayed at the hotel and many of them enjoyed the spa, golf and the local attractions. This made our wedding not just a wedding but a long weekend for everyone to celebrate together thanks to The Ballantyne! The level of service is the best in the industry and by far the best in Charlotte. If you are looking for the perfect place to have your dream wedding that all of your guests talk about you will be extremely impressed with The Ballantyne Hotel.

or our guests. Alli Hall and the team at The Ballantyne Hotel helped make my wedding day and weekend truly the most memorable days of my life. They took so much off of my plate and made me feel at ease with everything. The hotel staff made all of it such a fun and easy process. Our families were able to relax and lounge in the lobby area and meet relatives as they arrived at the hotel. Every single staff member was top notch beginning with the bellmen at the front doors. My husband and I checked into the hotel on Thursday so that we could unpack and get settled before guests started arriving the next day. If you’re getting married there, I would strongly suggest checking in a few days early. In all fairness, I tend to be a tough critic of customer service and expect a high level of service from individuals and companies. With that said, Alli Hall and the team at The Ballantyne Hotel far surpassed any of my wildest expectations. I also had an amazing experience with so many other staff members at the hotel I came in contact with during the months leading up to the wedding day. Kelly Randazzo was extremely knowledgeable, responsive and helpful to work with when we first looked at The Ballantyne Hotel and established the contract. Matt Smith was extremely accommodating and helpful handling special requests and reservations for our guest. I worked with Ashley Bullins to arrange a spa day the day before our wedding. She was very responsive and attentive throughout the whole process. The spa treatments were awesome! I would highly recommend Temna for the reflexology. It was the first time I had reflexology and I now swear by it. I think it helped me to relax all weekend. Heather Tapper was extremely helpful, responsive and accommodating to work with on arranging our Rehearsal dinner at The Gallery restaurant. I know I have surely forgotten to mention so many other staff members that were excellent to work with during our stay. The food at our wedding was awesome. I have had so many guests comment, “This is the best food I have ever had at a wedding.” Many of our guests also commented that they were surprised at how well the beef was cooked for so many people being served at the same time. Alli Hall, our wedding coordinator, was more wonderful to work with than anyone I could ever have dreamt of. She was extremely thorough and detail oriented throughout the whole wedding planning process. Our families and friends loved her and could not say enough about her. She is passionate about her job and it really shows. She really cares about you and your family and making things perfect for you and your day. It is very refreshing to work with someone who loves what they do; it is so evident in how she treated us. I went into the whole wedding planning process wanting a small destination wedding on an island. Because of so many circumstances, it wasn’t possible. Looking back now, I don’t think any destination or island could come close to doing all that Alli Hall and the team at The Ballantyne Hotel did for me, my husband and our families. I would strongly recommend choosing The Ballantyne Hotel for your wedding day or weekend. You won’t regret your experience or the memories you make there!

me time to plan my wedding, I'd have a much smaller budget to work with. I didn't think I could plan a budget friendly wedding at the Ballantyne. I was wrong! They have a ton of options and I easily found a menu for my wedding that not only fit my budget, but wowwed my guests. A lot of my guests are from up North. I wanted them to experience true Southern hospitality when they came down to North Carolina. The Ballantyne delivered on every level. Their guest rooms are bright, cheerful and comfortable. The hotel is luxurious without being stuffy. Their golf course is lush and green. I was so lucky to have beautiful clear blue skies on my wedding day and had my ceremony outside, overlooking the picturesque 18th hole. Their gorgeous outdoor pool made my guests feel like they were in the tropics. Everyone raved about the weekend they spent at the Ballantyne! The staff was also really incredible, from start to finish. They were so helpful and took a genuine interest in helping us plan a wedding that reflected our personalities. They're fun and friendly and I always got the sense that they love what they do. Our event coordinator was incredibly knowledgable and responsive to the millions of questions I barraged her with. She always made me feel important. The banquet staff were awesome. They went out of their way to make sure my guests were comfortable and had everything they needed. They also made sure that my husband and I found time to eat and enjoy a few minutes to ourselves. Even the housekeepers went above and beyond to help our guests, specifically, a mother and her handicapped child who were struggling to juggle luggage and a wheelchair. If you want your wedding to have a wow factor, then the Ballantyne is the place for you! The food, the surroundings and the staff are a sure thing!

e. All I can say is that they did all everything to make sure my wedding was beautiful. DEFINITELY WORTH IT!!

ught it was worth every penny. I recommend going with one of Ballantyne's wedding packages. Our reception ended up costing ~$16,000 for 100 guests.

o me that the staff couldn't have been more helpful, and I agree. The cottage was a beautiful location for our after party and where the entire wedding party was able to unwind. I highly recommend this venue if you don't want to do anything on your special day but have fun and enjoy all the planning you have done. They will take care of the rest!

anything and they wanted $200.

those on a budget and the accommodations for our guests were amazing! We were SO pleased with the entire weekend of events at the Ballantyne Hotel! I highly recommend them!

ng. However, we were disappointed in the execution of the overall event and our overall experience. The food was delicious and the venue as a one-stop-shop is unbeatable, but they were very short staffed the night of my wedding. Though we were informed that we would be the only wedding that weekend...we were definitely not the only event. There were other brides getting ready at the Ballantyne in the conference suites which confused many of the wedding party members; there were prom photos being taken in the same space as my wedding photos resulting in a wait time to take pictures at the fountain and golf course; they were very short staffed during our cocktail hour and forgot to bring food and drink to my wedding party during that time, which was originally planned for; we had to wait nearly an hour to find a staff member to serve our cake after my husband and I had cut the cake together; and our bar package was missing a lot of the drinks we had specified in our bar package. It was very hard to find the staff when we needed something. Come to find out there were 2 to 3 other events being held in the other ballrooms that same night. Not that I minded sharing the space, but the staff should have been doubled to accommodate the large groups. Overall, it was an excellent day full of great memories, but I expected more from a place like the Ballantyne, especially with the hefty price tag that comes with holding your event there.