The Black Tux

e’re still waiting on a refund for suits we’ll never receive. Their customer support is nonexistent as they don’t answer emails, calls, etc. and didn’t in the beginning either when we had questions/difficulties with the home try-on.

they said i haven't returned email even though I've emailed them the last two weeks.

s in advance. We had some procrastinators in our party that didn’t get their orders in quick enough to have a try on and ended up having to call and get replacement sizes which Black Tux rushed to us in perfect time. The guys looked incredible.

erpriced for what you get.

y really care about their customers and have excellent customer service. Fedex ended up misplacing my husband’s tux and the Black Tux customer service team made sure we got a replacement immediately. Our wedding party looked amazing and modern. So glad we rented through this awesome company!

o get fitted (or so I thought) but once we all got there they said the appointment was only booked for the groom😳 we were unable to know if it was a issue on my end or theirs since the confirmation did not confirm the number of people. So the guy helping us said he would try and get as many guys fitted as possible since they had a full day of appointments back to back. Which would probably only be 3 guys, we had 7 total! Oh goodness! But these guys who worked there were amazing, they all worked together to everybody fitted today! He made sure every guy was comfortable and knew how the rental of the suits worked. He even made sure I went through everything to make sure every guy looked perfect. It was absolutely amazing they did a tremendous job!

to other rental companies but you will not be disappointed. We suggest (and so does The Black Tux) to place your order at least 3 weeks prior to the date needed.

rdstrom). The guys received their suits 2+ weeks before the wedding and if something didn't fit quite right they overnighted a new piece to them. Would definitely recommend to anyone and everyone - they are SO MUCH than the retail stores that overcharge and have a way more limited selection with outdated styles that fit terribly. These suits had a great modern look and were sized to fit like a well-tailored suit!

have the suits shipped to them. They were also happy with how easy they were to return. When I asked him what to put in this review, he told me to put 6/5 stars if I could

so nice to have the tuxes come in 2 weeks prior to ensure a good fit, and they are easy to return- so glad we didn’t have to deal with going to a store front before our honeymoon. If my husband ever needs a tux in the future for any event I will be going to The Black Tux first.

run it before they go and lock up your debit card charge you 15 times.

were 2" too short - their solution was for me to go to a tailor and get them altered and they would compensate me $15. Pants were soiled and and not clean - their solution was me to take them to be cleaned and they would reimburse $15. The Jacket had excessive wrinkles that would not fallout after hanging for 3 days - again their solution washer me to take it to get pressed. Bow Tie was mangled - they shipped another one. Those were just me - two groomsmen had completely different shirts that did not match. These groomsmen were from out of town and had no way on knowing they did not match until the day of the wedding! One usher had shoes that were not correct and wrong size that had to be re-shipped and yet another shirt that did not match. The pictures of the Bridal Party look terrible because the Groomsmen and Families tux's did not match. Dealing with their customer service is worse than going to the Dentist and they will not make any effort to resolve issues after the wedding. Go Local!

ustom fitted and they had a great selection. Would definitely recommend!!

vice was awesome when I called to have them swap out the groom's bow tie a week before the wedding (he needed a different color than his guys to stand out!). Thank you, TBT for that and making everything so easy. Highly recommend.

All of the men in our wedding looked wonderful, thanks to the Black Tux!!

t was quickly and efficiently resolved. Easy, gorgeous, and worth every (crazy reasonable) penny!!!

re able to accommodate any size changes very quickly. Tuxedos were nicely pressed (even with the shipping) and the guys looked so sharp. Excellent fit and the style was modern and slim. Highly recommend over the generic tuxedo rental shops such as Men's Warehouse and Jos A Banks.

to a user error issue with one of the groomsmen) but every person who answered the phone--we called A LOT--was incredibly helpful, accountable, and consistent. I was initially concerned about handling the process online, but given the quality of the suits (especially relative to the price point), combined with super responsive customer service, I wouldn't hesitate to recommend the Black Tux.

and it looked great. I recommended The Black Tux to every gentleman in my wedding and I will definitely be using the service again in the future.

ly recommend them!

y had reviewed my info and recommended a different size. Great quality very responsive personal service, quick delivery, perfect fit.

ice was spectacular. This was the easiest and most pleasant tuxedo renting process that I have ever been involved in. It was just so easy, from start to finish.

service was incredible. The boxing and packaging was absolutely 5 star material on any scale and I will definitely rent from them again in the near future without doubting their variety of suits will suit my need.

eople about this site and products.

bad for me anyway. I couldn't have been happier with choosing the black tux, as soon as my tux came in because the length was perfect and the shoulders fit great. It was the first time I had a tux that looked right for me and not like I was a little kid in my dads clothes.

ir customer service - most emails were returned same day. The suits were good quality & everyone was handsome & happy!

agement-bridal/ These suits look better than any other wedding I'v been in and I am a seasoned groomsmen, however, this time I was able to select my look and that's what I loved about the BLK TUX experience. While I own my personal tux, I wanted my groomsmen to share that personalized/tailored look, the BLK TUX exceeded those expectations! Thank you for making my wedding day top notch!

I could send pics. I wanted to keep my tux. It fit perfectly! Thia is usually so hard to do with my bold, military frame...my legs are tree trunks! It even came qith paid return packaging...and tape! I know that attention to details is the key and they did just that. Great job and thanks again Black Tux.

ize for the whole tux ensemble in time for the wedding event. Forgot borrowed cufflinks and sent them back by mistake. The customer service person without hesitation was committed to return ship the items after receipt of the return shipment. Excellent customer service at the post-sale, post-event stage makes this company even more remarkable.

my jacket sleeve length tailored the week of my wedding and Black Tux offered to reimburse me. On the Wednesday before my Friday wedding, one of my groomsman realized that he ordered completely the wrong sizes...we called customer service and they sent a completely new suit overnight. Everything fit great and the entire grooms party looked amazing. The process for creating an event and making it happen is so simple and alleviates a lot of the stress of worrying about your whole party. I will use The Black Tux again if I need to wear a suit and don't feel like buying.

t pair of pants was too big large, the rush-delivered second pair were perfect... I looked sharp, got plenty of compliments, and it was a seamless experience start to finish. Thanks again, Black Tux!

and service!

shops, where they always somehow manage to screw up your order, measure you improperly, or give you the wrong size. The Black Tux was not only super easy to use, and dare I say, "idiot proof," but the customer service was great and the return procedure was very convenient. The quality of the shirts, tuxes and shoes were also very good and fairly priced. I didn't feel like my shirt was going to light on fire, since it was a thick, high-quality cotton shirt versus the flammable, polyester shirts that other rental shops give you. Also, when the customer service rep noticed an anomaly in my pant and jacket measurements (I have a wide waste and narrow shoulders...), he called me to offer a sizing suggestion and to confirm my sizes were indeed correct. Overall, the tux looked great on my buddy's big day, and I was extremely satisfied with my experience. I plan on using The Black Tux for my own wedding later this year.

le to work with you again in the future!

ail location 4 times to fit, try on, try on again, pick up, return, etc. This was just one easy transaction. I did request that a jacket and pants be sent to me before hand, since I was the groom in the wedding, but they fit perfectly. I was very confident with my suit for myself and the other 5 suits for the boys. They all fit great, and we honestly got so many compliments. I will definitely encourage my other bachelors to use this service for their weddings, and I will def rent tuxes from The Blktux the in the future. Can't recommend this business enough. Great experience!

I will definitely be using The Black Tux again in the near future. Prices are very affordable as well.