$8,000 starting price
251-300 guest capacity
This venue can host up to 300 guests
About this vendor
We'll be your Something Blue!
**We have some SATURDAYS still available in 2025.**
We currently still have one Saturday available in 2025 in each of the following months.
May 2025
June 2025
July 2025
August 2025
September 2025
October 2025
Schedule Your Tour Today at blueheronmedina.com
Blue Heron is set in some of the highest elevation in Medina County. It offers serene views, world-class service, customizable menus and stunning newly renovated facilities. As an all-inclusive venue, we take the worry and work out of your wedding planning! Come take a tour of one of our two venue spaces. We think you'll fall in love.
Grand Ballroom - Max Occupancy - 300 Guests
Heron Room - Max Occupancy - 100 Guests
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Current Rates: Grand Ballroom
**Remaining 2024 dates have 1/2 off of venue rental**
Friday
Venue Rental - $1,500
Spending Minimum- $15,000 (not inclusive of venue rental)
Saturday
Venue Rental - $4,000
Spending Minimum - $19,000 (not inclusive of venue rental)
Sunday
Venue Rental - $500
Spending Minimum - $6,000 (not inclusive of venue rental)
Current Rates: Heron Room
Friday
Spending Minimum - $2,000 (not inclusive of venue rental)
Saturday
Spending Minimum - $3,500 (not inclusive of venue rental)
Sunday
Spending Minimum - $2,000 (not inclusive of venue rental)
Book your private tour today! www.blueheronmedina.com
**Remaining dates for this calendar year have special promotions. Inquire to learn more.**
Pricing details
Starting prices
Reception:
$250
Ceremony:
$250
Bar services:
$20 per person
Catering:
Contact for price
Starting prices don't include service fees, taxes, gratuity, and rental fees. Guest count and seasonality may also affect prices. Peak season for this venue is Apr-Nov.
Amenities + details
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Outdoor Event Space
Reception Area
Wireless Internet
Covered Outdoors Space
Liability Insurance
On-Site Accommodations
Ceremony Types
- Civil Union
- Commitment Ceremony
- Elopement
- Interfaith Ceremony
- Non-Religious Ceremony
- Religious Ceremony
Guest Capacity
- Up to 300
Settings
- Ballroom
- Beach
- Waterfront
- Brewery & Distillery
- Country Club
- Garden
Venue Service Offerings
- Bar & Drinks
- Food & Catering
- Planning
- Rentals & Equipment
- Service Staff
Awards and Affiliations
Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
4.7
out of 5.071 reviews
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Blue Heron is highly praised by numerous reviewers for its exceptional service, beautiful grounds, and delicious food. Fran, Bethany, and Francesca were commended for their knowledge, professionalism, and attentiveness. The inclusive packages and helpful staff made the wedding planning process seamless and stress-free. Guests raved about the stunning venue, efficient staff, and delectable dishes, with particular favorites being the BBQ short ribs and chicken florentine. Despite minor incidents like wedding crashers, security handled situations promptly, ensuring a fantastic experience overall.Review photos
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Our wedding at Blue Heron was a truly memorable experience. The lakeside ceremony site was absolutely stunning, with the serene lake providing a picturesque backdrop. The fountain was a beautiful touch, timed perfectly to start as we shared our first kiss as husband and wife. The grounds were generally well-maintained, creating a truly magical atmosphere. However, we were disappointed that two dead bushes were left at the entrance to the aisle. Despite assurances that the landscapers would address this (on the day before our wedding), on the morning of the wedding, my mother was asked to cut them down herself, which was unacceptable.
The Grand Ballroom was an excellent choice for our reception. The space was elegant and spacious, and the staff, particularly the servers and bartenders, were phenomenal. They were attentive, friendly, and ensured our guests felt well-cared for throughout the night. The food was absolutely delicious; every dish was flavorful and expertly prepared. Our guests raved about the meal, and we extend our compliments to the talented chef and kitchen staff.
While there were a few minor hiccups with the setup, the decorations were beautifully executed according to our detailed instructions. We were however disappointed with the venue's interaction with our florist. Despite being a preferred vendor, the florist reported to us that the staff were rude and unhelpful, which hindered the florist's ability to fully execute their vision.
The bridal suite was spacious and helpful for our preparations, but the lack of electrical outlets near the vanity proved to be a slight inconvenience. Adding outlets in that area would be a helpful improvement for future brides.
Overall, Blue Heron provided a beautiful setting for our wedding. However, the issues with the dead bushes and the unprofessional treatment of our florist detracted from our experience. With a few minor improvements and better communication with vendors, it has the potential to be an exceptional venue for any couple's special day.
We had our wedding at Blue Heron in the beginning of November and I can’t say enough about how wonderful the experience was there! The grounds were beautiful with the fall colors and we were thrilled with our pictures. Fran was with us step by step, gave all the best recommendations without ever making us feel pressured and answered all of my questions! She was extremely knowledgeable about the entire process and kept everything on schedule day of. Not only did we have a great experience planning everything but we also got tons of compliments on how good the food was. I wouldn’t change a thing about this venue or its staff!
We recently had our wedding at Blue Heron and it was absolutely a dream come true! We worked with Fran who walked us through the entire decision process and answered any questions we had (which we had a lot!!!) Our day went super smooth and all of our guests were complimenting the service, food, and venue. I could not recommend them more!!!!
Any questions?
Blue Heron was the perfect spot for our reception of 200 people! Frankie was incredibly easy to work with and made the day before the wedding stress free! I dropped everything off the day before and she set everything up just as I envisioned! Highly recommend having your wedding at Blue Heron if you want the most beautiful, yet stress free, wedding experience!
The Blue Heron was everything we hoped for. We fell in love with it for its large windows that allow a lot of natural light into the main ballroom and the beautiful patio space overlooking over the woods. The communication between us and Bethany + Francesca was great from the beginning; meeting times were clearly outlined, and their responses were prompt and helpful. They were also flexible with our requests and adjustments in our contract between meeting times. We are particularly happy with their flexibility in allowing us to have a Ukrainian food buffet as additional food and coordinating set-up time and details with this. The night of our reception, Bethany kept everything flowing seamlessly. The event staff was very helpful packing up everything two days after the wedding for easy pick up and transfer home. We would recommend the Blue Heron to everyone for their wedding reception!
Bethany and Francesca were so responsive and happy to answer all of our questions. They've done this for years, and their expertise shows! The all inclusiveness of Blue Heron is so wonderful, and the fact that they will set up and tear down all of your decor for you, AND you don't have to pick it up until the next day made our wedding wedkend wonderful. Blue Heron is a well oiled machine when it comes to weddings so you can feel safe putting your trust in them.
Our guests also RAVED about the food. The BBQ short ribs were out of this world and a crowd favorite. The chicken florentine was absolutely delicious. The kitchen staff definitely has serving 150+ guests down pat. We also ran into a small issue at the last hour of our wedding where 2 wedding crashers came into our reception. Once we informed them they were not invited guests security handled it quickly, so it didn't ruin a thing and now we have a funny story!
Francesca and Bethany did a wonderful job. Many of our pre-ceremony meetings were held with Francesca. She was very knowledgeable, professional, and helpful. Bethany helped with the rehearsal and day off and was very kind and helpful also. Both were very easy going, putting us at ease throughout the process.
They allowed us to bring extra individuals to the tasting (at extra cost) so that our parents could help us decide on meals which we appreciated. They were very responsive to emails and answered questions promptly.
The venue was beautiful. The ceremony and reception went off without a hitch. The wait staff was prompt and efficient. The bartenders were very kind and friendly. We got many compliments from guests on the staff, food, and atmosphere throughout.
Blue Heron is such a beautiful place to have any event- especially a wedding. Bethany and Francesca are very responsive and attentive. The food was delicious! We received so many compliments- from the food, to the venue.
We cannot say enough wonderful things about Blue Heron!
Francesca and Bethany were very professional. They did an outstanding job showing us what they had to offer, meeting with us to plan our wedding details, and setting up and tearing down our reception. They were clear about what they needed and what we needed to do for them for the wedding. Communicating with both ladies was very easy, and they were quick to respond to any questions we had. Having children and a busy life, it was great that they reached out to remind us about meetings or deadlines approaching.
I would love to give Blue Heron five stars because they are totally worth it, but we did have a meal mix up at the reception. When it was noticed, Francesca did everything in her power to fix it. She even offered the guests a different meal. It was very easy to see how the mix-up happened, but it was a rather large "oops" that affected about half of our guests. We were compensated for the error, and everything else about the wedding and reception was exceptional. The quality of the food was extremely high, as it is a wonderful restaurant that also happens to be a venue. The ladies did a fabulous job setting up the reception, and they made sure that we received everything that was left behind (as they also tear down so you can just leave).
The value for the cost is based on the beautiful outside ceremony site, which is weather dependent. We almost needed to use the indoor fireplace site, which we would have been really bummed about. Even though it is beautiful, neither of us felt it was as worth the price as the outdoor site was. We felt the food quality and the outdoor site really made the value for Blue Heron. However, it is very nice that they have an indoor option in case of inclement weather.
HIGHLY recommend booking with Blue Heron for your wedding! Bethany and Francesca were fantastic. Quick to respond, reasonable with pricing, and made our wedding feel like a breeze. Fantastic food, great amount of space, and an absolutely gorgeous ceremony site. They were accommodating, kind, and never made my questions feel burdensome. They had my full trust from the moment we submitted our deposit!
Response from the Vendor on 06/17/2024
Thank you, Ellie!! We really enjoyed working with you. Your classic Ivory and Sage linens looked amazing in the Ballroom, but not as amazing as you! What a beautiful wedding. Thank you for such a kind review! -Francesca and Bethany
Should be 10 stars!! Bethany and Francesca were amazing!! The wedding and venue fabulous -our guests commented the best food they have ever had at a wedding! Gorgeous outside area with spectacular sunsets!You will not be disappointed - any big events we will definitely hold there.
Response from the Vendor on 05/30/2024
Thank you, thank you, thank you for this ego inflating review. : ) We love what we do and it was SUCH a pleasure working with you - we hope to work with you again or at least see you on the restaurant side. We hope your marriage is every bit as...
beautiful as the wedding. - Bethany and Francesca
We had such a seamless wedding thanks to Blue Heron! Francesca and Bethany are so easy to work with, they are quick to respond to emails, and offered such a great experience all around!
Response from the Vendor on 05/07/2024
Abby - Thank you so much! We TRULY enjoyed working with you. Also - your linen selections of the ivory and black were just.....classy! We wish you all the best!!! Please reach out if we can every be helpful in any way whatsoever.
-Bethany and ...
Francesca
I cannot recommend The Blue Heron enough for your wedding venue! The event managers are AMAZING, our guests absolutely raved about the food, and they take all the pressure out of the day. We dropped off our decorations the day before, they set them up for us, tore down after the event, and packed everything up for us! It was seriously so perfect and our guests were blown away.
Response from the Vendor on 02/27/2024
Megan - Thank you for trusting us with your wedding. We so enjoyed working with you and we're thrilled that it called it "perfect"!
<3 Bethany & Francesca (and the rest of the Blue Heron Wedding Team)
I would HIGHLY recommend The Blue Heron, it was amazing! The outside venue for the ceremony was gorgeous and made for terrific photos. The Heron room where we had the reception was indoors and that was beautiful with a fire place, gold chairs and linens, we really didn't have many decorations or flowers but it was so pretty that we did not need them. The food was absolutely amazing, we went with the plated dinner option with appetizers and champagne. We had several guests comment on how good the apps and craft beer were as well.
Bethany and Francesca helped us out from beginning to end with the planning, organizing, helping...it made the process so seamless. They organized the wait, bar and clean-up staff. All we had to do was schedule a time to pick up our things after the wedding and tip the staff for great service! Thank you Blue Heron for making our special day so perfect!
Response from the Vendor on 02/27/2024
Thank you, Meghan, for taking the time to share your review. And thank you for picking Blue Heron! Your day was a stunner and so were you. We will honestly miss seeing your name pop up in our emails. Have a wonderful married life and come back ...
and see us!
-Bethany & Francesca (and the rest of the Blue Heron Wedding Team)
As soon as we looked at Blue Heron Event Center we knew that was the one for our wedding day. The site of the outdoor ceremony was beautiful, the grand ballroom was so pretty and we loved all of the space for our event - including the ceremony, cocktail hour and reception. From the time we booked the date, Francesca and Bethany were so helpful in answering all of our questions and helping us plan the wedding of our dreams.
We are so happy we were married at Blue Heron - everything was amazing. The rehearsal was great, the food was excellent, the ceremony was so beautiful and the whole day was exactly how we pictured it. It was so nice to have a coordinator on site as well for the rehearsal and day of so we could enjoy the wedding and each other.
Thank you Francesca and Bethany and the entire team at Blue Heron - you all really were our something blue and made our wedding day so special!
- Elliott & Andrea Alloway, married August 11, 2023
Bethany and her team at Blue Heron were amazing to work with! Bethany and Francesca made the day run so smooth and answered all of our questions promptly. They handled everything for us the day of (including setting up decor and running a rehearsal) and were so easy to work with. The food at Blue Heron was incredible and everyone that attended our wedding was blown away by everything at Blue Heron. My family and I would recommend this venue and team to anyone!
Response from the Vendor on 02/27/2024
You were amazing to work with, too! (insert all of the heart emojis) We hope you're enjoying the married life!
-Bethany & Francesca (and the rest of the Blue Heron Wedding Team)
We loved having our wedding at Blue Heron! It is such a beautiful venue! Bethany & Francesca were so easy to work with. They quickly responded to any questions or concerns I had. The food is beyond amazing! We got so many compliments about how good it was. They also work with you if there are any food allergies with guests or a special request from the bride or groom. We had our wedding on 12/3/22 so we didn't have the ceremony outside by the pond with the fountain but, since our guest list was family only (about 25 people), we were able to have it inside infront of the fireplace & it was beautiful. Overall, we had a great experience & would absolutely recommend having your wedding here!
Response from the Vendor on 02/27/2024
Samantha, Just reading through our past reviews and saw this one. Your intimate ceremony in the Atrium was one of our favorites to this day. We hope you're doing well!!
-Bethany & Francesca (and the rest of the Blue Heron Wedding Team)
We had our wedding reception here and could not have been happier. Bethany was great to work with as she was always prompt, sweet, and organized. The venue is so elegant and everything flowed so perfectly that night, thanks to Blue Heron!
BLUE HERON IS THE BEST!! My husband and I had been working with Blue Heron since August 2019 when we originally booked our Sep 4, 2021 wedding. Since that time, we decided to push back our wedding to Sep 2022 due to COVID and Blue Heron could not have been more accommodating and flexible with this change. Everyone we worked with from our start with them in 2019 to our finish in 2022 were knowledgable, friendly, accessible, helpful, and professional. Special shoutouts to their event coordinators Bethany and Francesca! Blue Heron is a well oiled machine that knows what they are doing when it comes to running and coordinating a wedding. Everything went so smoothly and my husband and I did not have a worry in the world when it came to the day of. Not to mention, their ceremony site is especially beautiful outside by the pond and pergola and their reception space in the grand ballroom is perfect for a large wedding! Finally, their food is INCREDIBLE! The amount of compliments we got on the food from our guests - the limit does not exist! People LOVED IT! (Shout out the short ribs and risotto). Some special things we loved were they offered their own beers on draft during the reception, everything is included such as tables/chairs/linens when booking with them, their staff sets up and tears down making for a stress free start and end to the wedding and reception, and their location is beautiful and perfect for wedding photos!! We cannot recommend enough -we love you Blue Heron!!!!
My husband and I got married at Blue Heron this past June, and we absolutely loved it! We were a postponed COVID wedding, and initially booked with Khadar prior to his leaving. He was incredibly accommodating and willing to work with us through these crazy pandemic times. When Britney and Bethany took over we were notified promptly and the transition was seamless to us! They were very easy to get in touch with throughout the entire process and worked so hard to make our day perfect. They also had a lot of great suggestions for our timeline and how to best decorate the venue!
Speaking of the venue, I was truly taken aback by how beautiful it is! We took photos by in several areas around the pond, and the fountain made the perfect backdrop for our first kiss! The reception hall was large, elegant, and had more than enough space to accommodate all of our guests. Everyone we interacted with at Blue Heron were kind and professional as well. From the waitstaff that kept us full to the bartenders who kept the drinks flowing: your hard work did not go unnoticed! We were also taken aback by how amazing the food was and our guests still cannot stop raving about it to this day!
I truly cannot say enough great things about Blue Heron. If you are in search of a wedding venue that truly has it all, look no further!
Everything was perfect! From the ceremony outdoors, to the food, to the wait staff. Beautiful place with great service from everyone involved.
Britney and Bethany did such a great job to make my reception look amazing. Britney would answer all my mom and I email promptly and would give good suggestions in what to do because we had alot of no shows last minute due to covid. I cannot recommend Blue Heron enough they did a beautiful job for my winter wedding.
If you’re looking for a beautiful venue, with amazing food, spectacular scenes for photos and hands down THE BEST staff, you need to stop looking and book The Blue Heron. Our experience from start to finish was nothing short of amazing. Their team worked with us through not one, but two Covid postponements and never once added to the mountain of anxiety and uncertainty we were facing. They helped us plan our small intimate wedding ceremony on July 11, 2020 (our original wedding date) as well as our big wedding day event on December 11, 2021. Both days turned out beautifully. For our December wedding date, we dropped off our decor on Friday morning and the team transformed the bits and pieces we gave them into a beautiful and thoughtfully planned out reception. Never in a million years could we have made their space look the way they did. Each member of the staff that had a hand in our wedding day was professional, understanding and accommodating. Every question, email, request or worry I may have had throughout our wedding planning process was quickly and mindfully managed by Khadar, Britney and Bethany with ease. We experienced a lot of ups and downs during our planning process due to Covid, but never once did we question our decision to hold our reception at the Blue Heron. We were willing to wait over 3 years (including postponements from the pandemic) to have our wedding at our dream venue and we don’t regret that decision at all. Thank you really isn’t a big enough way to express our appreciation for the team at The Blue Heron and how amazing they were to work with. 10/10 recommendation for any event you might be hosting.
Britney was our wedding coordinator and thank god because she made our day go smooth and all was perfect! Even when I needed a table made up real quick she took care of it! She made sure my husband and I were doing well and always asked if we needed anything. The food was to die for and weeks later I still have guests reaching out to me saying that was the best food at a wedding they ever had!! The venue is just gorgeous and I’m so thankful I chose them for our special day. I hope all the staff realizes how happy they made us and how thankful we are.
Response from the Vendor on 10/07/2021
Thank you so much Courtney! It was a pleasure to work with you and we are so happy your wedding day was exactly how you envisioned! Thank you for trusting in us and having the Blue Heron Staff apart of your special day!
Congratulations again! ...
Cheers to you!
-Britney and the Blue Heron Family!
Top notch! We planned this wedding from Florida and the venue and staff were wonderful! A few unavoidable twists were handled perfectly with care! It’s an absolutely beautiful venue. Food, bar and service were all A+!
Response from the Vendor on 10/07/2021
Hi Jill!
We are so happy Courtnie and Joshua had the best day ever! It isn't easy to plan a wedding from another state but you guys made it look easy! We are so happy we were apart of their big day and wish them so much happiness in their fut...
ure together!
Thank you!
- Britney and The Blue Heron Family
The food, beer, and service was outstanding! The table side carving was a special touch that our guests raved about all weekend. The outdoor venue was also a beautiful place to enjoy our ceremony. Turned out to be such a beautiful day!
We loved Blue Heron! Britney and Khadar were there for us every step of the way! Planning a wedding during a pandemic wasn’t easy but Blue Heron made it feel as though it was! We had our rehearsal dinner with them as well which blew our guests mind!!!! We HIGHLY recommend blue heron to anyone, it's the complete “one stop shop”
The Blue Heron Event Center is a fantastic facility. K and his staff did an outstanding job in their professionalism, customer service and elegance. We couldn’t have imagined celebrating our wedding at another place.
Highly recommending booking this venue for your reception!
If I could give them zero stars I would. Khadar has been the most unprofessional vendor I have ever met and worked with. His lack of communication is comical. He constantly lied to us from the beginning was not transparent with pricing, or really anything. He literally wrote up five floor plans after asking him to correct it, and he could still not give us what we asked for. I am blown away by how he treats the people that pay him. Brides, seriously look into anywhere else. I cancelled my dream wedding because he has been that terrible to work with. I want to add that when I originally signed my contract, Mary Jane was their coordinator at the time and not Khadar. We would have never of signed a contract there if we had known he was taking over everything. Very disappointing. He will reply to this statement saying I could’ve had our wedding during the pandemic and risked peoples lives so they could be in business and make money... however I was very sick and hospitalized with cancer and other health issues in 2020, after letting him know this he still insisted we could have our wedding. Obviously this was a very ignorant and ableist statement and shows they have zero empathy and compassion for their couples what so ever. I also have a recording of him admitting he lied to us but will still not take responsibility for it. The most unprofessional vendor I’ve ever dealt with, if you want to avoid a nightmare during wedding planning then avoid this place at all costs.
Response from the Vendor on 04/29/2021
Hi Kristina - first and foremost, you canceled your wedding due to the COVID-19 situation while your original date was 9.6.20, 3 months and 3 days away from today. It is disappointing to see a review like this in the midst of a pandemic WHILE w...
e provided you numerous options to make your day special. For example, we offered you alternative venues with our sister company, we offered you an at home catering, we offered you dates down the road. You were given a courtesy while we we were rescheduling brides that had weddings for March, April, May & June that ALL had to reschedule indefinitely, all of those brides understood that the COVID-19 situation was out of our control and were gracious in the process, we are sorry you don't feel the same way. Your contract was updated after your tasting as are all contracts. You wanted a Head Table style that is not conducive for our space and our job as the venue is to let you know that. We host 6 weddings a weekend and never ran into this issue. We wish you the best in your future!
Hubby and I KNEW we had to get married at this place at first look. Pictures don't do The Blue Heron Event Center justice. From the outside pond for ceremonies to the indoor hall- gorgeous! Khadar has been a pleasure to work with. It was hard planning a wedding during COVID (we legit booked this place early March 2020- RIGHT before things went bad), but K made it as stress-free as possible. The food was soooo good- we chose the executive BBQ (their brisket- AMAZING). The staff working the bar and general areas were SUPER attentive and made sure everyone had what they needed, especially bride and groom. I was asked so many times if I needed a drink or food by the floor staff- that really stuck out to me! Our guests have been raving about everything- the venue itself, wonderful staff, food, you name it.
Response from the Vendor on 04/08/2021
Thank you so much. Abby! Wishing you and Justin a lifetime of happiness!
Planning a wedding during a pandemic is not an ideal situation. However, K, Jen and the whole staff at Blue Heron did an amazing job in creating a beautiful and memorable event for my daughter's October 2020 wedding. Their outdoor wedding venue is absolutely beautiful! Plus, it's reassuring to know you have the ability to make the decision to move the ceremony indoors due to inclement weather just hours before the ceremony (especially with the unpredictable Ohio fall weather)...Most places required at least a day's notice. Thankfully, despite the weather forecast, we were able to have the ceremony outdoors as planned. The lobby and reception hall were absolutely breathtaking... and the appetizer and dessert stations were beautifully displayed. And the FOOD... I can't say enough about the food...Everything was absolutely delicious and the plate presentation was perfection. Beautiful venue, outstandingly delicious food, yummy cocktails, and great service...what more could you ask for for your special day. I highly recommend Blue Heron!
I had my wedding here in November and it was the best decision I could have made! Jenn, the coordinator, was so amazing. She made the entire process stress-free and she was always available for any questions I had. Every staff member we met at Blue Heron was very nice and working so hard to make sure every detail was perfect. It was also very convenient that the venue pairs with the Holiday Inn down the road and has shuttles available for guests. The venue looked amazing and truly went above and beyond for all my expectations. I would recommend anyone looking to get married in Northeastern Ohio to do so at the Blue Heron.
Response from the Vendor on 12/28/2020
Thank you so much, Kelley! Wishing you nothing but a lifetime of happiness!
We cannot say enough good things about Jen, K, and the entire Blue Heron staff! We had an amazing wedding all thanks to Blue Heron. Jen was incredibly helpful and responsive and addressed all of our questions and concerns. She made sure we had everything we needed to have a perfect day. The venue itself is gorgeous and the food was delicious - our guests are still raving about the beef shortrib! We definitely recommend Blue Heron as an amazing wedding venue.
Response from the Vendor on 12/28/2020
Thank you so much Megan! Wishing you a lifetime of happiness!
The best decision and team to work with for our wedding! Khadar was phenomenal throughout the entire process, and was very flexible and accommodating to ensure our needs were met. He along with the BH staff, went above and beyond working with our other vendors to ensure seamless transitions throughout our busy day. It was a lot to pull off and they made it look effortless. Due to COVID, we like many others had to reschedule / postpone and reduce the number of guests at our wedding. Although we originally were not going to host our wedding at the Blue Heron, we ended up changing to their venue due to scheduling and availability. We could not be happier with the way it worked out! We held two ceremonies (Christian and Hindu), lunch, cocktail hour and dinner at Blue Heron. The venue has so many event space options that we were able to use multiple spaces throughout the day which gave incredible views for our guests. Khadar and Blue Heron Brewery and Event Center are the full package for all your wedding and event needs!
Response from the Vendor on 12/28/2020
Neil - thank you so much for the positive comments! It was a pleasure working with you!
Jen and Khadar were a DREAM to work with. My husband and I went to a few other venues before we found Blue Heron and from the instant we walked in, we were sold. Not only is the outdoor scenery beautiful with the area designated for a ceremony with a huge arch and fountain (great for bridal party pictures), but the inside is just as stunning with an amazing entrance followed by a ballroom with gorgeous chandeliers. Without even being decorated, we knew Blue Heron is where we wanted to have our reception and are so happy we did. Both Jen and K made everything so easy for us. They listened to what we wanted, asked questions, and literally took care of everything. It was so nice not worrying about setting up or taking the decorations down. The following morning all we had to do was pick up our decorations and it was all assembled nicely in the bridal suite, ready to go! We got married a week ago and I am amazed by the amount of texts and calls we have received (and are still receiving) complimenting how beautiful Blue Heron was and how it was the best wedding they have been to. We are so happy we had our reception here and cannot thank Jen and Khadar enough for making the best day of our lives so easy and perfect!
Response from the Vendor on 12/28/2020
Thank you so much for the review Jenna! Wishing you and Evan nothing but a lifetime of happiness!
We had the privilege of celebrating my daughter’s wedding at Blue Heron last Saturday and I couldn’t be happier with the outcome. The venue itself is beautifully elegant and the service was exceptional. The room was decorated beautifully, and the timing with the pictures, food, etc. was flawless. I had two separate parties tell me it was one of the most beautiful weddings they had ever seen, and I think that's probably the highest compliment possible.
Response from the Vendor on 09/26/2020
Thank you so much, Edda! It was our pleasure! Congrats to the bride and groom!
Our daughter had her wedding at the Blue Heron on August 1st 2020 despite Covid 19 and we couldn't thank Jen and Khadar enough for the AMAZING job they did in the pre-planning, and actual quick set up on the wedding day to make their dreams come true outside despite a rainy day! You two must have some magical powers to make the clouds part in time for the ceremony! The setting was beautiful, everything well organized, and the food was so delicious! We are still receiving compliments from our guests! This is an amazing venue!!!
Response from the Vendor on 09/26/2020
Thank you so much, Karen! What a fun wedding it was! Wishing the bride and groom a lifetime of love and happiness!
My husband and I recently had our wedding at Blue Heron. Despite the difficulties with postponing our wedding due to COVID-19, Khadar was great to work with and was quick with responding to my many questions. Our wedding was absolutely gorgeous and the day ran smoothly. We cannot say enough great things about the food/catering, it was delicious. Thanks for everything Khadar!
Response from the Vendor on 09/08/2020
Congrats to you and Tyler! Wishing you nothing but the best!
K and Jen were amazing to work with from the beginning! Always professional and positive that went a long way with us, given our wedding in the middle of the pandemic. They made us feel special at all times, and made an amazing experience for our guests. The food was amazing and everyone can’t stop talking about it!! Super fun and easy to work with to help you design your dream wedding - would recommend constantly!
Response from the Vendor on 08/19/2020
Thank you so much Angie! Wishing you both nothing but a lifetime full of happiness and love!
We had our wedding at the Blue Heron Event Center on 08/09/2020 and everything about it was perfect! Despite being in the mist of a pandemic, we were able to celebrate it just the way we imagined it to be. The Blue Heron Event Center was the only place we looked at and considered for our wedding because it’s absolutely stunning. Jen worked with us from the start to the finish. She made sure every detail of the wedding was figured out and got in contact with our other vendors. The food was AMAZING and the staff was super friendly! We couldn’t have asked for a better day! We would recommend this venue to everyone because Jen made it so easy for us!
Response from the Vendor on 08/15/2020
Thank you so much! Wishing you nothing but a lifetime of happiness and love!
Blue Heron hosted our wedding a few weeks ago, and even though there were rules we had to follow due to the pandemic, they made our day so special! We were able to have our outdoor ceremony and beautiful inside reception. The food was amazing, the venue was gorgeous, and the staff members were awesome. Jen, the wedding coordinator, was so wonderful to work with. Because of our first venue closing and our second venue being in a red county at the time, we had to move our wedding. Jen helped us plan everything and switch over to them in ONE HOUR two weeks before our wedding. We had the best day and would highly recommend Blue Heron for a wedding.
Response from the Vendor on 08/15/2020
What an awesome wedding it was! You are both awesome! Wishing you both a lifetime of happiness and love!
We recently booked the Blue Heron as our venue! Khadar was super helpful and detailed. We are looking forward to our event with him!
Response from the Vendor on 08/15/2020
Can't wait!
I got so many complements on our venue and the food. Everything was wonderful, and working with Jen was a treat. I couldn't be more pleased with how everything turned out.
Response from the Vendor on 11/29/2019
It was our pleasure, Jessica! Wishing you nothing but the best!
The first time my husband and I visited The Blue Heron, we fell in love. With that said, we had no idea our wedding there would exceed all expectations. In all phases of planning, K covered every little detail to help make things as stress free as possible. Once our wedding day came, K., Tanner, Chef Ben and everyone else involved made sure everything was absolutely perfect. They set up all of our decorations and exceeded our expectations of the vision we had in mind! Throughout the evening, and even weeks following the wedding, we were (and still are) constantly reminded by our guests how incredible our wedding was, and so much of that was thanks to the planning and execution of this staff! The food was excellent, the ballroom was gorgeous, and the staff was very professional and didn’t miss a beat all night. Our wedding at The Blue Heron was an absolute dream come true. My husband and I both highly recommend this venue to everyone! Our families can't express how perfect you made the day for both us and them. Thank you for all that you did for us, Blue Heron Staff!!
Response from the Vendor on 11/29/2019
Thanks so much, Mikala! Wishing you and Michael nothing but the best!
Still dreaming about our wedding at the Blue Heron. It does not get any more beautiful than the outdoor ceremony site and grand ballroom. Khadar the general manager is incredible, very receptive to all our ideas and easy to reach. Our guests loved the food and staff! Finally, the attached Brewery was the perfect after party spot. We would do it over and over again here
Response from the Vendor on 08/15/2020
What an awesome wedding! One for the books!
The problems really began when we went for our tasting for our food selections. That's when I first thought that there was something suspicious about the event planner, who was new to us, Khadar. Initially, we had Mary Jane who we were told was no longer in her previous position, this was not a change we were made aware of until it was too late. In our first meeting after the position change, Khadar made a statement along the lines of " you can just rip the contract up that you guys made with Mary Jane, because I'll give you a whole new one." Anyone who has ever been involved in a contract, knows that when you SIGN a contract it's a legal binding document that must be entirely fulfilled or there is repercussions. Khadar presented to us that "he could envision our ceremony on top of the patio, and he'd throw in the chairs because he liked us so much" At that time I stated I was sold on, and contracted, for our ceremony to be held at the natural amphitheater and pond and I did not have any want to change locations from what we signed and agreed to in our contract. It seemed to me as though something was off when he pushed for us to change locations like that. I emailed and called Khadar multiple times with no response. Finally my significant other emailed Khadar stating " You need to get in touch with us because we have questions." khadar immediately responded to him, stating "please call me" we called him on speakerphone and Khadar exact words were "guys we JUST discovered a problem, it appears as though we double booked your ceremony site". I immediately said to Khadar, "I'm going to stop you right there, because you asked us when we paid our 60 day payment to move sites and I had indicated then that we were not moving". After fumbling on his words he asked if there was any way we could think about moving the time of our ceremony, after our guest had already been sent invitations. We agreed AT THE COST OF THE BLUE HERON we would move our time from 4:30pm to 3pm and they would pay our other contracted vendors the difference. Therefore based off the Blue Herons inability to properly plan for multiple weddings on the same site, Khadar quickly agreed, also throwing in that they would provide "comps including free apps, and the balance of the venue paid in full, ect." The day of our wedding Khadar, who was supposed to be streamlining the times in which eveything was supposed to happen, was seen for a total of ten maybe fifteen minutes. We were an entire 10 seats short. The servers were very inefficient in their timing and even very unprofessional in the aspect that they were doing odd things like picking up the drinks off the tables when people got up to dance or use the restroom. The desserts were not served until 8:00/ 8:30pm, when our dinner was at 5:30pm, by that point they had no urge to eat dessert. Then to top off our night, the accommodations that were to be paid out by the Blue Heron, to the DJ service, for adding time and breaking our contract, was denied, despite emails direct from Khadar to the DJ, indicating that the balance would be paid with a check to the company the day of the reception. As well as the request we received prior to us departing our reception, to pay a Montville PD officer that was providing "security" even though this $200.00 cost was never outline in our contract. We would not refer any of our friends or family to be wrapped up in the debacle we were caught in with the Blue Heron
Response from the Vendor on 10/27/2019
Becca – we provided you an absolutely beautiful wedding. These claims are not true and I am disappointed to see this. Yes, there was a mix up with your ceremony from a previous coordinator that you were working with. I personally apologized for...
this and we made it right with offering over $2,000 in comps. To address these individual claims – your ceremony was personally coordinated by me. Chris can testify to that. Your reception room was just as promised and we went above and beyond to deliver that. Even to the point of setting up your chairs covers after I had let you know that is something we do not do. After looking at the pictures and the floor plan – you had the right number of tables and chairs. I would encourage you to do the same. We were not short a table of 10. You had guests show up that were not RSVP’d and that were not apart of your final guest count. With that, we accommodated it. For the desserts, per the timeline in the contract, desserts were slated to be out by 8 PM. This was the timeline you agreed to when we met at the Final Details meeting with your family. After checking the cameras, desserts were out right at 8 PM. Unfortunately, I cannot control the appetite of your guests. The DJ was paid through Blue Heron. The cop was paid through Blue Heron so those claims have no validity. You did not incur charges on those. I have dozens and dozens of great reviews through the hundreds of weddings that I do every year and there is a reason for that. Again, I apologize that your claims have put a cloud on your day but we delivered as promised and gave you a great day to remember. Wishing you nothing but the best.
Venue: The Blue Heron Event Center is beautiful! The outdoor ceremony area is an amphitheater leading down to a pond with a fountain. This set-up is very pretty and allows all the guests to easily see the ceremony. The reception area is a large room with windows that leads to an outdoor patio looking towards a wooded park. After the ceremony, we went with our wedding party and our photographer to take some photos in nature. Next door is a brewery for guests to go to after the party as well. One note though - the brewery closes at midnight.
Pre-wedding communication: When we reserved the location the contact was very quick to reply to questions and provide information. However, the contact switched to someone else, who was not as responsive to emails and was unorganized when it came to setting up the taste-testing, providing information, updated contracts, and requesting information in a timely manner. We were very annoyed and disappointed, and it did not give us confidence in the week leading up to the wedding.
Day of wedding: When the wedding day arrived, the Blue Heron was perfect! All the event coordinators and staff were very organized, set up the ceremony area, all the reception tables, centerpieces, and even party favors, and showed the vendors where to go. The staff was extremely friendly and professional. Also, food was delicious! The Blue Heron allowed us to serve ribeye and calamari (our favorites), which were not on the menu. The crème brulee and ice cream bar were great too! Jen was very accommodating and was constantly hovering around, making sure that all of our needs were taken care of.
All in all - a beautiful venue with great caterers.
The venue, chef, and day of staff were all amazing! My only complaints are that you are unable to get into the venue until 3 hours prior to the event, which added a lot of stress on me the day of. Also getting ahold of the wedding coordinator was challenging at times which caused some unnecessary stress for myself and my groom. But the venue is gorgeous, the food is the best I've had at a wedding, and the staff at the wedding were the best! They made sure everything was how I wanted it even if it meant having to change the tablecloths last minute due to a miscommunication! Can't speak enough about how amazing the day turned out!
Matt and I got married & had our reception at the Blue Heron on May 25th 2019! We had an amazing experience! I cannot describe how great the entire team was to work with! They know what they are doing!! Everyone always told me, "make sure you enjoy your day because it goes by so quickly". Khadar and the rest of his team allowed Matt and I to do just that!
100% recommend for any special event!!!
Thank you everyone!
Our daughter had her wedding reception at Blue Heron Event Center two days ago, and there just aren't words to describe how beautifully the Blue Heron team pulled it off. We are beyond thrilled with how well it went. First of all, K was an amazing person to deal with. His friendly, "we got this" demeanor was just what I needed. He was so easy to work with and a joy to meet with every time we got together. The rest of the staff was so attentive, KIND and so helpful throughout the evening. We dropped things off on Friday and they were set up just like we wanted for the reception. Then they were boxed up for us to pick up the day after. I just walked out after the wedding and didn't have to clean or pack up one thing! That is a gift!
Chef Ben is the real deal! He was so accomodating of my changes and add ons to the menu. I will say this, people said it was the "best food they've ever had at a wedding". How he can get 200 steaks to be perfectly done at the same time is beyond comprehension. Everything from the apps to the meals was perfection.
The venue itself is beautiful and there are so many breathtaking views to get amazing pictures.
The brewery being open is a bonus as the after party can continue without people needing to leave the property.
I cannot say enough good things about this venue or the people who run it. If you are getting married in the area, this is a top venue for your consideration!
I recently held my daughter's bridal shower in the newly renovated Heron Room. The venue was absolutely beautiful - it looked and felt brand new and didn't need any additional decor as the space is stunning! The brunch was delicious and the presentation was spectacular! There were approximately 90 guests that were all served custom, made to order omelettes in less than 30 minutes. We received numerous compliments from our guests and we could not have done it without K. He went above and beyond to make sure that this day was perfect for us. He ensured every important detail we discussed was delivered and was always just a text away! The staff was also very accommodating and checked with us periodically to confirm everything was going as planned. I will definitely recommend this venue to anyone looking for an amazing space and delicious food and hope to work with K and the Blue Heron in years to come!
Our daughter’s wedding reception was one week ago at Blue Heron Brewery and Event Center and we couldn’t be more pleased! The event space was transformed beautifully with perfect lighting and was just breathtaking. K, Tanner, Chef Ben and the rest of the team were nothing less than amazing. K’s communication and quick responses during the planning process was incredible and we knew we were in good hands. Tanner ran the reception professionally and graciously, accommodating our every need. And Chef Ben - our guests raved about the hot, delicious, “non-wedding” food that all came out at the same time! I can’t tell you how many people are still talking about it. Not only are they talking about the food but also about the service of the staff and their kindness. As a mother, I couldn’t have asked for a better team to work with to make my daughter’s dream a reality. Thank you all!
Response from the Vendor on 12/13/2018
It was an absolute pleasure working with you and your family! Thanks so much for the kind words!
I don't even know where to begin. The beauty of this venue speaks for itself. When we were shopping around to plan our wedding, this was the highest on my list to look at. Once we arrived it literally took my breath away. I turned to my husband and said "dont take me anywhere else! this is it!" the fairytale castle like venue I've always dreamed of. Mary Jane contacted me right away and we were on the books. She was very helpful and accommodating to all of my wants and needs. The food was to die for. All of our guests told us it was the most beautiful wedding they have ever been to. And the food was "probably the best food we have ever eaten". All of the Blue Heron staff were kind, helpful, and considerate. I couldnt have asked for a better wedding. Thank you, Blue Heron for making my wedding dreams a reality.
The Blue Heron exceeded our expectations on multiple levels! We were married in the outdoor ceremony space and held our reception in the main hall on 9/14.
First of all, the outdoor ceremony space is absolutely beautiful. From planning to the actual event itself- the staff was amazing. Many guests raved about their friendliness & attentiveness of the reception staff. Mary Jane was great to work with, any vision you have - she will help you bring it to life. I don't think she knows the word 'no' :), and was very helpful (she's seriously a wedding guru- so knowledgeable) and ensured that we stayed within our budget. While Mary Jane was an absolute pleasure to work with, she has a ton going on, so if you're a hands on bride don't be shy to set up calls with her and keep the lines of communications open to sure nothing is being overlooked.
Lastly, the food was very good and presented so beautifully! We opted for food stations (mac & cheese, sliders & anti-pasta bar) instead of a traditional plated meal and everyone loved the options.
Mary Jane and the entire team at the Blue Heron made our wedding unforgettable- I can't say enough good things about this venue!
We had our reception at Blue Heron Event Center and it was perfect. All our guests raved about our food and the chef went out of his way to make sure everything was how we wanted it. Servers/Bartenders were phenomenal serving over 200 guests in a timely manner and making sure everyone was happy. Mary Jane did an amazing job making the hall look like what I visioned and even better! My family and I have received and are still receiving many compliments on how beautiful our reception was and how much they enjoyed themselves! Unlike other reviews I enjoyed working with Mary Jane, she is timely with getting back to you but she also has many events to coordinate so it helps if you are organized and stay on top of dates to make sure everything runs smoothly. My advise is this is your day and if you want it how you vision you have to take some initiative to make that happen and not rely on them to do everything. I highly recommend Blue Heron if your vision for your wedding is elegant and romantic! They will make your day perfect!
Response from the Vendor on 09/28/2018
Thank you so much. We sincerely appreciate you taking the time to share your experience!
Our team, both front & back of the house, holds a passion for service, food and an attention to detail with the goal to exceed our client and guest exper...
ience.
Thank you for the opportunity to service the most important day of your life!
Mary Jane and her staff were amazing from the start of planning until the end of our wedding night. The food was beyond EXCELLENT!! The staff made sure we had everything we needed during the reception. I honestly recommend the Blue Heron. Omg not to mention the outside ceremony space and the cocktail hour. Wow I'm still impressed.
Response from the Vendor on 09/28/2018
Thank you so much! We sincerely appreciate your review. It is continually our goal to exceed the client & guest experience with a passion for service, food, and attention to detail :-)
We worked with Mary Jane at Blue Heron Event center and Taste of Excellence for our wedding. We wanted to have our ceremony and reception at the event center for around 250 guests. She met with me in person numerous times leading up to the wedding in regards to the budget, small details, seating arrangements, and etc. My dream was to not worry about anything before, during and after the wedding and that is what happened. My only tip would be to make sure everything is communicated in email and in person because details can be missed. I was fortunate to live within an hour drive and was able to communicate my vision. Overall, the team at Taste of Excellence catering truly made our wedding day with set up, helpful staff and clean up. Many guests shared that the food was amazing (we had the appetizer display) and raved about the menu.
Blue Heron and taste of excellence absolutely exceeded my expectations for our wedding day. I cannot day enough about how amazing this venue is. My wedding corrdinator Mary Jane made my dream wedding come alive, she knew exactly how to execute our day, handling the last minute ceremony space change due to the weather and making plan B look more beautiful than I could have ever imagined. Tanner, the gentlemen who helped set up the day before and helped Mary Jane coordinate our wedding day made myself, the parents and the bridal party each feel special. He was caring and went out of his way to make sure we had a great experience. The chef came to our table and the parents tables to make sure the food was perfect, all 240 guests were serve incredible food within 10 minutes. The bar and server staff were friendly and efficient, so many people have commented on the food and service they received. Our action station desert set up was the cherry on top to a fantastic evening. Thank you blue heron, TOE, Mary Jane, and Tanner for making our wedding a PERFECT night we will never forget!!!
This venue is perfect!! The outdoor ceremony site is stunning!! Mary Jane was amazing to work with. The food was wonderful. I can’t say enough good things!! They made my wedding perfect!!
Our son and his beautiful bride were married here on Friday, June 22. While we had hoped we could use the outdoor ampitheater, it just wasn't in Mother Nature's plan. You must have a backup plan if you plan to get married outside. That being said, Mary Jane Ferris and her entire staff did an amazing job of accommodating ALL of our needs. The indoor as well as outdoor venues are gorgeous so not a lot is needed to make it even more spectacular. Everyone enjoyed every appetizer. For dinner, they served 260 people in 9 minutes delicious entrees of Jack Daniels Salmon, Chicken Florentine, and Peppercrusted Beef. Not a bad meal was had. The dessert station of Bananas Foster and Cherries Jubilee was a huge hit. In addition to their desserts, we brought in over 1,000 Italian homemade cookies and they happily and beautifully displayed them all for us. I highly recommmend this venue to everyone! Mary Kay D'Orazio, mother of the groom
This venue is beautiful! They give you golf carts to go back and take pictures on the now nature preserve and the back patio at sunset is amazing!
Our guest couldn’t say enough good things about their meals and we enjoyed all the boxed up ones from guest who couldn’t attend the next day.
The only things to watch out for is making sure you have all your appointments scheduled, we were told they would reach out and never did and sometimes it took a week to get a response back. Also, we should have had 20 slices of cake leftover (at least the top layer) and they said all the cake was gone.
All in all I would get married here again, it was a great experience and they worked with us to make it what we wanted.
My fiancé and I looked that this venue and absolutely loved it. We decided to go elsewhere due to the reviews on the event coordinator, Mary Jane. For such a big day, I did not want to risk it being ruined over the coordinator. Our experience meeting her the first time was not the best either. She spoke over me and had to ask what my name was several times. It was too bad because the venue itself would have been perfect for us and we were willing to raise our budget for it. I would recommend The Blue Heron looking into alternative coordinators.
Response from the Vendor on 09/28/2018
HI- Thank you for the feedback. Please accept my sincere apology for not giving you a great first experience. My excitement and passion for the Blue Heron may have gotten in the way of being more ears and all mouth! Please consider revisit t...
o Blue Heron Event Center. I would love the opportunity to work with you and bring your vision alive in this beautiful venue!
Okay I will start this review by stating that I had a wonderful wedding day and for many reasons I would recommend the Blue Heron as a wedding venue.
The Pros: The food was WONDERFUL! We have received so many compliments, it was delicious and a hot meal for all of our guests, easily the best wedding food we have ever had. The venue was affordable as we had a tighter budget and we were able to get a lot of perks at the Blue Heron we would not have received elsewhere. The venue staff went out of their way to make my family feel special, from complimentary champagne to giving my father his own custom meal, so I really appreciated that!! The inside of the venue is absolutely beautiful and the renovations they have made the outdoors are stunning!! The staff we had the day of the wedding were so on top of things and SO polite! Our bartenders were top notch!!!
The Cons: The wedding coordinator that is assigned to you for the Blue Heron, Mary Jane, can be very difficult to work with in a lot of ways. She has a lot of insight into the wedding business so she is always suggesting different things which is great...Until you want something different than what she thinks and then she becomes very rude and difficult. She is extraordinarily difficult to get in contact with. I was a very organized Bride and good thing I was because otherwise the wedding would have been a hot mess! It took MONTHS for us to get our wedding contract squared away due to her not responding in a timely fashion so that was so frustrating. Mary Jane also assured us that everything in the contract would be followed but on the day of the wedding after asking her twice if our cake would be moved to the dance floor after the grand entrance and her telling me TWICE she knew and would take care of it, it wasn't moved and none of our guests saw our cake cutting. In the grand scheme of things it wasn't a big deal but there were just a lot of little things over the year leading up to the wedding and on the day of that made Mary Jane slightly frustrating to work with.
Again, I would still recommend the Blue Heron, the pros absolutely outweighed the cons, just be wary that you need to be organized and patient if you want to have your wedding here! If you want great food, a beautiful venue, and a good value for your money, look no further than the Blue Heron!
I just want to say as mother of the groom..wedding was 12-9-2017 for 300 guests..everything was perfect!!We have received complimnents on how amazing apps were, how awesome the food was and how beautiful the venue was.Yes, we read some reviews that werent so favorable but if your thinking Blue Heron sign up NOW! MaryJane and staff were AMAZING very easy to work with. Thanks again to all for a wonderful memorable evening!! Mrs.Bianca Ryder
We recently had an event at Blue Heron and it was absolutely amazing! Mary Jane was very accommodating and met all of our requests! She even thought of things we hadn’t. Everything from the atmosphere to the food, and even to the service off al staff, was 100% on point! It’s such a stunning venue and all of our guests were WOWed by every detail! We are looking at booking another event this spring!
In between 2 and 3 stars. Food at tasting was a lot better than the food at the reception. There were a lot of compliments on the food but also a lot of complaints (steaks served very raw and chicken under cooked). Wait staff was excellent but often yelled at, in front of the guests by the event planner, Mary Jane. Mary Jane was very rude to several people in the immediate family of the bride and also members of the wedding party. Her unprofessional and self serving behavior is unacceptable and directly affected the processes and schedule in play on the wedding day. It is a beautiful venue but in my opinion if you are paying high end prices there should be absolutely no problems on this special day.
We looked at many wedding venue options near Cleveland and ended up choosing the Blue Heron because of a quiet, accessible location, a beautiful building and surrounding location, and many outstanding food options. These were all true during the wedding, itself, and we ended up having a beautiful ceremony. We did receive many compliments on the food as well with many guests saying it was the best food they'd had at a wedding. The only complaint (minor) anyone had with the food was with tuna being cooked medium to medium well as opposed to the mid rare we had requested, although people still enjoyed this as an option. Overall the experience was wonderful with the Blue Heron.
Their correspondent, Mary Jane, is unfortunately rude and difficult to work with. She did go out of her way at times to help us with some of the planning. It was nice for her to have many suggestions for our wedding but she was difficult to budge on many of these if we wanted something different. In general it felt like we were struggling against HER wishes for our wedding and that the beautiful day worked despite her.
The worst part was her behavior on our wedding day. She was very rude about us being behind in timing with pictures between our ceremony and reception, to the point of her yelling outside while we were with the photographer. In addition, before the reception I needed to text my parents to get me supplies for my diabetes due to a pump malfunction before dinner and she made several rude comments about this aloud in front of guests. Luckily after this she left early and the ceremony went smoothly with her gone.
Overall, the wedding day ended up being (nearly) perfect. You can tell by my rating score that I would certainly recommend the Blue Heron for the location and food with the caveat that you may have struggles with Mary Jane. This location and catering really is a treasure and it is certainly worth considering for your own wedding.
Response from the Vendor on 11/06/2017
Good morning,
Thank you for the constuctive feedback. My sincere apologies that you felt this way. Please be assured that it is never my motive or intention to have a client feeling like they are struggling through the event planning process -a...
nd especially on the wedding day. It is always my intention to give the very best service to ensure an excellent guest experience at The Blue Heron. Though we did accomdiate your last minute changes, unfortunately, it was not enough to give you that excelellent guest experience that we stive for. My sincere apologies- thank you again.
Thank you again for bringing this to our attention.
The Venue is beautiful inside and out. The wait staff should receive high compliments- they were polite, timely, accomodating and the food was absolutely delicious.
Mary Jane was difficult to work with- accomodating at times which was outweighed by some serious frustrations. On several calls to discuss logistics with her it was very apparent she hadn't read the emails with infromation I had sent regarding the day. Despite going over the schedule several times we were way behind schedule at the reception, the only reason it was rectified was because the groom looked at his watch and realized how late it had gotten. No ownership was taken for this mistake.
The bathrooms flooded at the very beginning of the reception, which of course was frustrating. Luckily there other facilities on site that the guests could use, unfortunately it was through some construction. Imagine the grandmas walking through rubble. What was particularly annoying was that the 'out of order' signs were still up at the end of the night, when we were told the bathrooms had been fixed for awhile... Guests were going to bathrooms further away for no reason. They did offer some compensation for the inconvenience which was appreciated.
As mentioned the venue is beautiful, a lot of great space to take pictures and for guests to enjoy the scenery outside. Our guests couldn't say enough good things about the food and the staff, again they should be complimented! While there are many pros to this venue, for me they are outweighed by the frustrations of the management from planning through the end of the reception.