I want to say I waited more than 6 months to leave this review because the beginning of my experience with blushing bride was so excellent, that I was giving them the benefit of the doubt before I finally posted this.
I had the pleasure of wo...
rking with Laurie the first few times I went into the store to find my dress. I settled on one that I absolutely loved. I day dreamed about it, and it was a constant struggle to not show the try on picture to my (then) fiance. When we finally purchased the dress, they informed us that they ordered the dress size based on your largest measurement. The dress I tried on in the store was a size 18 - they made me order a size 30. Were the dress mermaid or trumpet, I would understand, but the dress was an A-line with a very loose flow-y tulle skirt that completely zipped up with the 18. My biggest measurement was my hips, which were hidden by the skirt. There was no need for a 30 - however, I decided not to worry about it because it's their policy, and I figured it would be fixed in alterations.
Once my dress came in, I went through alterations and everything was fine. The woman did tell me she would put boning in the sides but she never did. I do not know if she forgot or decided not to. But the dress was finished and while it didn't look like it did at the fitting, I assumed the professionals knew what they were doing and that everything was done.
Fast forward to wedding day. I get dressed. My MoH has a little trouble pulling up the zipper and tells me the top is uneven, but we get it zipped. The first few pictures in the fitting room look pretty good. We line up to walk out, and lo' and behold, the zipper rips apart. Let me tell you, I had walked maybe 20 steps total in the entire time I'd put the dress on. My MoH was not able to get the zipper back down to re-zip, so I was safety pinned at the top and bottom of the zipper with a pretty sloppy keyhole opening in the middle of the zipper for the ceremony. Not only did I have the gaping hole, the dress, meant to be worn without a bra, no longer held up the girls. I knew the second I walked out and saw my husbands face that the dress did not hang like it should have.
I returned the dress the NEXT day. Told Debbie what happened (yes, the same Debbie you've read in other reviews), and she told me "This has never happened before." A quick read through the low rated reviews will tell you it absolutely has happened. I turned that dress in December 4th. It took until June 6th for us to get a response from them AFTER we'd heard nothing and I had my attorney send in a letter. They've said the fault is not theirs, and that they do not accept responsibility. Not once have we heard from the owner, mind you, only Debbie, who told us she would speak to the owner on multiple occasions.
Guys, my dress is a beautiful dress, and until 10 minutes before my wedding, I had zero regrets going with Blushing Bride. And you can see, many woman have had success here. But be warned - if something goes wrong, they will not take blame for it.