The Bridal Collection

I just recently went to the Bridal Collection and had a WONDERFUL EXPERIENCE!!!!!!!! The staff was extremely helpful and friendly. Through my personal experience, I would definitely recommend any bride-to-be's to shop here. They have a huge selection and really listened to what my preferences were. The first dress I tried on, I ended up buying. I will be recommending this shop to anyone who is currently looking for a dress! Thanks Bridal Collection!

They only allow you to try on 5 dresses. Not 5 dresses as a time...5 dresses total. I had to grab my own dresses and hand them to the guy who knew nothing of the designers or style. There was no consultant available to help me choose dresses or get into them. It wasn't the experience I was looking for. Went down the street to Wisteria Bridal and they said they hear complaints all the time about this place. Sometimes, from brides that come in crying. All that I can say is that this wasn't the place for me.

This was the worst bridal shop that I went to! I had called a week prior to schedule an appointment because this was the only shop in my area that had a particular Maggie Sottero dress I was looking for (or so they said). I walked in to find another bride and her family still using the one area that the shop had to view the dresses the bride was trying on. I thought, "Maybe her appointment is ending" I was told by the man who checked me in, who I later found out was the owner, that I was allowed to pick out 5 dresses and then he would set me up in a dressing room. I told him that I was there for this particular dress and he replied "Well you'll have to find it!" My bridesmaids and I picked out the 5 dresses that I wanted to try on and I was shown to a dressing room. I was left there by myself to put on the dresses. I had to call my mom so she could come help me tie/zip the dresses. When I was ready to show my girls the first dress, (which looked awful because the store does not offer undergarments) the other bride was still there! And another bride had walked in and was looking for her 5 picks. I waited my turn and stood up in front of all these people, I did not know, and showed off this dress that I felt ugly in. I was so embarrassed! I went back to my dressing room to try on the next dress, which was too big and needed to be clipped. My mom asked one lady to bring us some and she said "I will have to find them". 10 minutes later when we tried to check on the status of the clips and the woman was standing outside of the dressing room of the 3rd bride, with clips in her hands! (Mind you this bride came in AFTER me) The final dress I tried on was one that I actually really liked. The off-the-rack price was 900, but the store owner would not tell me who the designer was. They cut out all the tags from their dresses!! We asked several times for the designer's name and he just replied "I have to ask my buyer" I don't know about you but, I am NOT going to spend 900 on a dress just because someone says it's "designer". I changed back into my clothes. My party and I were discussing the horrible service in the dressing room when the owner came in with more dresses saying "Time for more!" I replied "Oh, no thank you. I am done for today." That's when he told me "NOT FOR YOU! Someone else is coming in here." As we left my mom did make a complaint to the owner. He told her "Well 2 of my girls called in sick today! What am I supposed to do?" Then he offered a 10% discount for when we came back. I would rather wear jeans to my wedding then buy a dress from this shop! After we left I was so sad, the day was supposed to be exciting and my experience left me feeling not so hot. My girls convinced me to go to David's Bridal in Oxnard to try and lift my spirits. Everyone there was so nice and I ended up buying a dress that day! Thank God for people like them. They were able to turn my horrible day around into a great one!

I am giving The Bridal Collection 4 stars based solely on the selection of dresses they have. I looked at several shops in the area and felt like they all had a lot of the same, tired, styles. The Bridal Collection had some GORGEOUS dresses and the owner claims he is the only one in the area that is "allowed" to sell them. (I think this may be true since I didn't see a lot of his dresses else where.) As far as service goes, I must admit it wasn't the best. I felt like I wasn't really treated like a "Bride" and doted on the way many of the other salons did. I was basically told to pick out some dresses, try them on and call for the girl when I was ready... After I bought the dress, (which, I LOVED, by the way) the dress was delivered with some flaws. They did send it back and send me a fixed version of it. When I asked if we could send it back again (because it wasn't fully fixed) the owner told me no, and said "this isn't a custom dress". His attitude was a turn off and it was a bit of a buzz kill. The wedding dress shopping and experience is supposed to be one of the best parts of being a bride, and he did not make it feel that way for me.

The staff was friendly and helpful, and their prices are competitive!

I went to a few dress stores but nothing compared to this one. Our consultant was extremely helpful and nice, the owner was nice, and the dresses were beautiful. They were all quality pieces. Nothing was cheaply made. With that being said, the dresses were more expensive than what some are looking to pay but with the quality sewing, fabric, and bead work, it is expected and worth every penny. I never found my dress at any other store and I never found anything that came close either. I recommend this place to everyone!

I had tried on my dream wedding gown at Pebbles, which is walking distance from my home. I was determined, however, to find the same dress (Maggie Sottero, Priscilla) for a better price. I was able to find a floor sample at T.O. bridal collection which I was able to get at a much lower price. While the dress was two sizes too big and needed major alterations, I knew exactly what I was getting and was just thrilled to be able to get the most gorgeous gown in the world. I was able to take it with me right then and there, and I had no problems with it at all. I felt like a princess in my dress-- as every bride should!

I had been to four other bridal dress salons in three states and still hadn't found my perfect dress. I found pretty dresses but nothing that would perfect. They have a large variety and helpful staff. Everything went off without a hitch except that the employee helping me said they would order extra lace to put on my blusher to match my veil. This didn't happen. Once I addressed it they said they could but normally don't because it would be so eclectic. I totally agreed, I was just thrown aback because of the miscommunication (I didn't see that woman in the shop again). They were very helpful though and even loan you a veil for hair appointments. I love everything about they dress, veil and blusher they helped me pick out.

Love, love, love the dress that i purchased at the Bridal Collection. Their service was great and timely. Thank you!!

The Bridal Collection is a very small store. They let you walk around and try dresses on with your family/friends without bothering you much...which for some might not be a good thing, but to me it allowed me to make my own decisions. Their prices were also the BEST I found out of all the places I went to!!

The service was horrible. Rude staff all around. They were very pushy and would not give my mom and I space when we just wanted to browse the dresses without having someone follow us around. I did end up buying my dress there, which was on clearance. However, they were very pushy to have me buy a more expensive one.

I would not recommend this place. They will say anything to make the sale and will not follow through on the altering. They sold me a dress that was 4 sizes too big and there was no way it could be altered to fit me. I also paid for alterations in advance, but their seamstress retired before the work was done, and they would not refund it. I have talked to several other brides and they also had terrible experiences.

The girls that work in this shop are amazing but the owner is a real piece of work. He is a very abrassive man with no sense of compassion. I was happy with my dress though but wish I had a better experience.