The Caramel Room

kept coming back to The Caramel Room. Hesitant to put all our eggs in one basket, we set up a tour and remained pessimistic that there'd be no way the space would be as good in person as it was in the photos. And then we stepped inside and promptly let out an audible "F%*k." We were right. It wasn't as good in person. It was better. From that moment, there was no other option for us than to book it, at which point, everything quickly fell into place for us. The team at The Caramel Room and 23 City Blocks worked with us so diligently to ensure that our vision came to life and that our day was as special and memorable as we'd dreamt about. From Meghan to Marianne to Afton to Erica and everyone else on their team, thank you from the bottom of our hearts. We were never made to feel like just another couple or customer; they were invested in us, our relationship, our love, our everything. They cared so deeply about finding a way to make everything work and ensuring that all we had to worry about on the day of was having the best time ... and we did.

venience purposes for all our out of town guests, but truly loved the venue. My biggest concern was that people would hang out outside or at the bar and not in the dining room/dance floor. It’s a very large venue.

s through everything and were open, honest, and realistic. The Carmel Room is so beautiful and the space worked out perfectly. Even the bathrooms are gorgeous! We had the ceremony on the balcony and then the balcony was flipped to have fire pits, a satellite bar, and our photo booth. We (bride/groom) were treated like royalty. The staff made sure snacks, special drinks, and appetizers were set out for us at our table. They always made sure I had a drink, and were always around when I needed someone. Our guests absolutely loved the venue, food, and service. We could not have had a better place for our ceremony and reception!

e venue is so well thought out. The secured parking lot, the gorgeous bathrooms, the FUN bar space, the breathtaking rooftop area, and the prettiest most tasteful ballroom; every space is clean, "current" and absolutely gorgeous. The food is remarkable. Many of our guests went out of their way to let us know how delicious the meal was, and in particular the amazing dessert which we ordered in lieu of wedding cake. Finally, I hope my words will give justice to the management and staff. Every bartender, waiter, Captain, and Manager, was friendly, helpful, professional, and went out of his/her way to make sure the bride and groom were taken care of at every point, we as hosts had whatever we needed, and our guests were safe (Covid) and happy.

ic, and they were understanding and worked with us continuously to make sure we had a great time and the vision we'd been hoping for. It is a beautiful venue - our guests commented on the chandeliers, how comfy the chairs were, and many other things! The food was AMAZING - they worked with us to figure out how to have a memorable dining experience for our downsized number of wedding guests. Everything ran so smoothly from the moment we stepped inside the venue.

space as it is classy, elegant, and it gave me a lot of options as far as food courses, room layout, etc. Im so glad I chose them for my outside ceremony and indoor reception space. I wouldn’t have changed anything as it was all spectacular!

ur cocktail hour. Many of our guests were disgruntled about waiting for as much as 30 minutes for a drink during that hour. It’s the only place to go after the ceremony and before the dinner, so a lot of people hitting the bar. Two bartenders cannot keep up with that rush. Also many guests missed out on appetizers and late night snacks since they were not announced and tucked away in a corner. For some unknown reason the late night sliders were removed after 15 minutes and we had to request them to be brought back out.

ould not have had a better wedding day! The rooftop is unbelievable especially at sunset! If you can book this venue, do it!

sure guest and staff safety while executing our DREAM reception! Every guest we heard from had a ball. The food was to die for. The even space was exceptionally clean. Meghan and Sloane were so easy to work with and made planning a wedding in a pandemic seem easy. They were so attentive to my husband and I, that they even made sure we got to eat our food during the reception (which doesn’t happen often). Everything was seamless, and I wish I could relive our reception again because it really was phenomenal. Ps: try the brick cut steak, it’s to die for!

e that we could go on and on with] for why we will be forever grateful for The Caramel Room team, as it was them who executed our ideal day. Our event manager Sloane was on top of every detail, in constant communication, and ensured that not just us but our families didn't do a thing but enjoy the entire evening. She got to know us as a couple and offered thoughts and recommendations that we ourselves wouldn't have thought of, making the day even more reflective of us. Chef Aaron and his team crafted not just a meal, but a culinary experience for our guests. We didn't go with any of their pre-set menu options, instead opting for custom, seasonal plates that truly were better than anything we could have asked for. He took the expected for our meat and potato loving families and elevated it to the absolutely exceptional. You want to know how good their food is? My sisters talked for about 20 minutes longer then they should of, and the steaks were STILL a perfectly pink, medium rare. That's how incredible the culinary team at The Caramel Room is. Let's not forget the drinks. We had two signature cocktails crafted by the Nicks's, one their Executive Chef and the other their VPO, and to say they were a hit was an understatement, like my uncle said I'm not allowed at family Christmas if I don't somehow get the recipes to try to recreate. And finally, you've got to give a hand to the servers and bartenders who made it happen, lead by their Event Captain Erica, and team leaders Nico, Rick, and Larry. The night was seamless. From cocktail hour to dessert, their team made service for our 280 guests look easy, including synchronized service for tables of up to 30 at a time. They anticipated our guests needs before anyone had to ask, always seeming like someone was just a foot away. Not only were they attentive, but they were kind and truly excited at the fact they got to play a part in our day. From the bottom of our hearts, thank you for making our day "ours" in the most perfect of ways.

r event manager, is there to take care of you and make sure your event goes off without a hitch. Shelby helped us at every step of the planning process. She was able to answer any questions in a timely manner and was always eager to take care of us. I would highly recommend working with The Caramel Room, 23 City Blocks and Shelby for any of your future events!

e bartenders and servers were highly professional and friendly as well. Our guests raved about the evening and the space itself. I highly recommend it as an event space.

ictures... and you can see that. For me, though, the best part of working with The Caramel Room was the ease of it. They are top notch PROFESSIONALS. Our Wedding Coordinator, Sloane, was a boss. She was with me every step of the way from day one, and truly made it 1000x easier/more stress free than I could have ever imagined. I can honestly say that I did not feel stressed before the wedding, and I know the team at The Caramel Room had a huge part in that. Their team is unmatched, and you will not be disappointed!!

ve stars if the staff would have been a little more accommodating. There were a few surprises on the wedding day (technology issue, shutting music off abruptly, moving people’s purses & coats from tables, etc.) If you choose to go with the Caramel Room, just make sure to get everything in writing! For example they said that they would not rush us out like other venues, and after the bar closed we would not be hassled. However, once 11pm hit, the staff began moving coats and phones to stack chairs, the music was pulled without any warning, and everyone was hurried outside. Again, the food and space is wonderful, but our contacts on site caused a good deal of stress and left a bad taste in our mouth. Our guests had a wonderful time and loved the food! The signature chocolate drink was also a hit.

night of was equally as incredible. I had my heart set on The Caramel Room since the day we were engaged and I could not be more thrilled with how everything turned out. 10/10 would do it all again!

with great service. You will not be disappointed.

ery way, and met every need. Every guest we spoke to raved about the venue. It is beautiful. We highly recommend this venue!

to every detail for our day. The place is beautiful, the staff top in customer service and knowledge; the food - delicious- guests said “best wedding food ever!” Beverages- top notch. Kristen and Corey’s day could have not been better. I love the team! I sincerely believe Caramel Room and 23 City Blocks are the wedding experts and truly care about their customers- you become “family!” Thank you Casey, Stephanie, and Sloane!

a nice time! We would book here again in a minute.

and capable hands. That sentiment held up all the way through the last moments of our wedding night. Many guests commented on the quality and entertainment value of the venue, and the rooftop terrace is a blast at night (and probably anytime). We are thrilled with the memories we’ve made there.

cannot come close to saying how unbelievable our event planner was, Sloane Simmons. She had every detail covered and her suggestions were so helpful!! Thank you to all of you for a wonderful memory!!

ything that we wanted it to be and more. The venue is an incredible space, from the rooftop terrace where the ceremony took place, to the inside where we enjoyed the reception and dinner. The entire event went incredibly smoothly. It was clear that Stephanie’s team paid attention to every last detail to ensure everything was exactly right. Many of our guests came up to us during and after the wedding to tell us that it was the best wedding they have ever been to and how amazed they were by the Caramel Room. It is a spectacular venue that we highly recommend to anyone!

gorgeous. We were able to do the ceremony and use all of the space they have to offer. Food and drinks were amazing. Guests continually commented on how good the food was and upscale the bar selection was. Elegance and Ease is how I would describe my experience!

r coordinator, shelby, well she is amazing and you would be lucky if you re able to work with her. my wife and i HIGHLY recommend!!! also, the food is INCREDIBLE!

anned our wedding in six months from out of state which was stressful at times. Working with the Bissinger’s team made it possible and enjoyable! Our family is big and our guest list was filled with young and old. Every single person had a great time at our wedding. Shelby even ran outside and made everyone turn around so that no one would see me run in! So many of our guests told us it was the best wedding they had ever been too. From the food to the space and service it was a top notch experience! This was one of the best decisions we made. Thanks for making our day amazing and filled with love!

the setup on the roof, it took my breath away! Everything looked perfect! Shelby was SO easy to work with and did anything to make us happy! We were making changes up to the week before and Shelby was so delightful and helpful ...never getting rattled. She definitely made us feel like it was all under control. The staff the night of the event was amazing too. The were so happy and upbeat. They added to the happy feel of our night! So kind and warm and truly willing to go the extra mile! Thank you Caramel Room!

Our event manager, Sloane, was thorough and enthusiastic from the start until the end. She dealt with my indecision by offering fresh ideas and suggestions. The evening of the reception, she was in every corner ensuring everything was going according to plan. Sloane is more than a logistical expert; she is a creative dynamite. The banquet manager, Katerina, is a fine-dining professional. Her and the staff offered an unbeatable experience for our guests. The Stanley Cup parade was on the day of our wedding and our families are huge Blues fans. She customized the song for synchronized dinner service to 'Gloria' while serving the head table. Our guests could not get enough of it! I know it is a fond memory for many of them now. We also had a signature drink but knowing my love for spicy offerings, she batched a jalapeno margarita and had it waiting for us when we arrived. It was delicious but also such a thoughtful surprise. The staff was not only detail oriented, but super fun too! They had incredible energy throughout the evening that simply made every experience a special one. We bought glow sticks to breakout on the dance floor, and the staff cracked them, wore them, and danced around as they pass them out to guests. FUN! Chef de Cuisine, Aaron (and team), truly outdid themselves. Our guests could not stop commenting that it was the best meal they'd ever had at an event of that size. I'm not kidding, our best man could not get over the beef tenderloin. I LOVE salads with beets in them, and Aaron totally ran with my idea and came up with the freshest beet salad you'll ever have in the month of June. It was truly impressive, and we are still getting compliments about it now. This team made the experience incredibly profound (some might find that word dramatic but there is no other word to describe it) from start to finish. Our day was an absolute dream, but it was truly made more magical because of the staff at The Caramel Room.

od! My wedding planner, Jenny (Before I Do) worked with Casey, the coordinator at the Caramel Room, and they were rockstars! The decor, the food, the alcohol, you name it and it was perfect! I would get married here a million times over. There is definitely something to be said about an all inclusive venue. It really takes a load of stress off your shoulder! Our pictures came out gorgeous and I am so so thankful I chose this venue. In short, book this dang venue ladies!!!!

king process and both me (the bride) and my parents asked 1,000 questions. The food was EXTRAORDINARY, and it was such a stress reliever to not have to pick a caterer on my own. Everything was perfect the night of, and I wish I could relive the reception over and over again. The venue, food, and staff were worth every penny for what we got! And a HUGE shoutout to Sloane for dealing with me being Type A, needing everything to be organized, and answering multiple questions in every email sent her way! I could not imagine our reception anywhere else. It couldn’t have been more perfect.

staff and everyone we interacted with were true professionals who genuinely cared about us. We received so many compliments on the beauty of the location as well as the kindness and helpfulness of the staff; the food was terrific and the bartenders did a wonderful job of serving all of our guests. We knew we were going to have a gorgeous wedding when we booked The Caramel Room, but we had no idea just how special our experience would be. I would recommend this location to anyone who wants an elegant, beautiful, and magical experience.

ghly recommend!

felt overly stressed or worried that something wouldn’t get done. We mainly worked with Casey as our event coordinator and she was wonderful! She would respond to my questions in a timely manner and never made me feel like I was bothering her. The food was superb and that is saying a lot because my husbands family are extremely picky eaters! They made sure my outdoor ceremony happened even when it was cold outside. I had my dream wedding and most of that credit goes to Casey and everyone at The Caramel Room. I’ve already recommended this venue to 3 friends getting married and for 1 cooperate event. All around amazing!

self is so impressive- with the rich wood floors, large open windows, the HUGE bar, rooftop terrace... It honestly is the prettiest venue. Add candle light to that and it just feels like such a romantic and trendy space! We can't say enough about the staff. Casey O'Brien was our day of coordinator, but we worked with a lot of people throughout the planning process. Casey was professional, and so sweet. She answered all of my neurotic emails promptly and she assured me that my vision would come to life day of. She had control of everything the evening of our wedding and reception. If anything even looked like it was going awry, she fixed it.. with a smile on her face, and I never knew about it. She was just the best to work with, hands down. The wait staff and bartenders were AMAZING. Everyone just seemed so happy to make you happy on your big day. My husband and I felt incredibly special and well taken care of. We didn't even have to go to the bar for a drink. Someone was constantly waiting on us and knew what we were drinking that night. The Caramel Room hands down knows what they are doing. Neither us nor our guests can stop talking about what a magical night it was and how wonderful the venue and staff were here! Pull the trigger and book quickly!

ything on my wedding day was beyond any expectation that I had and it was all thanks to the people that work there. There are so many little and big details that Sloane helped me with, I defiantly couldn't have done it without her. The food was absolutely amazing, every inch of the venue is beyond gorgeous, I would 100% recommend this venue.

food & service were spectacular. I couldn’t have asked for anything more. They were simply the best and made our big day a dream come true!

nd open the space is: the bar, the finished wood, the beautiful rooftop, and ballroom. Our guests were ooohhing and ahhhing the entire night. Then the catering: we wanted to do a twist on "kid food" and they took it and ran with it. We had tacos, tater tots, mac and cheese, breakfast tacos, and so much more. The food was incredible and so many guests mentioned it was the best food they'd ever had at a wedding. Then the service: this is really what will get me gushing. I cannot explain how much time and energy Amanda and her staff put in to make our day special. We encountered some rain and had to move the schedule around and they didn't sacrifice a THING. They remained positive and kind and kept all of our guests happy. They even gave us free fresh chocolate while we waited for the rain to pass. I am so, so thankful to them. I can't recommend the Caramel Room and 23 City Blocks catering enough. Thank you, thank you, thank you for an amazing night we'll always remember as the most special night of our lives.

s IT! The unique combination of beautiful chandeliers, rustic brick walls & metal beams, multiple socializing options (outdoor rooftop patio with awesome views, huge cocktail bar, generous banquet room for seating, & yes, gorgeous bathrooms even!) but most importantly, outstanding food and service are all top notch! Amanda Bradham-Little and the team were patient, welcoming, informative and a joy to work with. The food is prepared on site and even though we were told about the excellent options, the tasting with Kat and her team was to die for! Our guests were thrilled! Options-a-plenty in all areas of food choices, beverages and packages re available. Great care was given to make gluten & nut-free guests comfortable and safe. Book Early as the popular dates for this venue will go fast. Yes! It's worth the wait if necessary, to have your event here! Your photographer will love you for choosing The Caramel Room. We can hardly wait for the pictures to arrive! Need I say more?

tings to the day of our wedding, Bissinger's was attentive, professional, up to date on current trends and made us feel extremely special. Leading up to the wedding, our staff contact, Amanda, was on top of every detail. She was responsive to emails, FUN, creative and went out of her way to make sure our dream wedding would become a reality. During our wedding, she seamlessly put into action every plan. Even after the wedding, Amanda continued to follow up to make sure everything was wrapped up properly. We could not be happier with our decision to have our wedding at Bissinger's, and your guests will be WOWed, too!

vice, style, and scrumptious appetizers, beverages and superb dinner meal & dance for our very special guests! Sloan, Katerina, “Saving Grace” and the 5-Star Caramel Room Team made this once-in-a lifetime event, even more special. ~Mother & Father of the Bride

throughout the entire process. The entire staff the day or was also amazing. Somehow they always managed to be exactly where I needed them without me even asking! The crew that helped set up also worked so well with my day of coordinator. It’s safe to say that the Caramel Room as a team and venue made my wedding dream scone true!

s amazing and the food is incredible. They were so attentive and helpful in every aspect of planning. We created a custom appetizer based on my favorite fast food, made custom chocolate bars for the favor, and more details that The Caramel Room, and specifically Katie, were happy to help with. We did not have one complaint with the staff, venue, or food - which I have heard is very rare for a wedding. My friends all have stories of different complaints with their venues and staff, but we had none. Katie was so personal and attentive! She made sure every detail was perfect and was happy to make every wish we had come true. My parents loved that the little things she did as well, such as asking the family their drink of choice and then appearing with it when we got busy or after the toasts. We really appreciated that attentiveness!! You cannot go wrong with The Caramel Room. I highly recommend them for your next event and specifically for weddings! The venue truly makes a huge different in the overall enjoyment your guests have and I know all of our guests absolutely loved The Caramel Room.

th the event. His suggestions and expertise really prove for a seamless execution of what his staff and team are capable of. Katerina, on the catering side, proves to be knowledgeable in her trade and is a pleasure to work with as well. I consider myself a very organized and meticulous person but they really covered all their bases! Their attention to detail, professional interaction with all the vendors and warm disposition really made the whole process fun. I would highly recommend throwing any event, especially a wedding, at this venue.

, the excelletn food, made it the most wonderful evening for my daughter and her new husband. The staff was on top of every little aspect of the event and made our event one to remember for everyone who attended.

. We live in Chicago, so were planning the wedding from out of town, and Casey, Katerina, and the whole Caramel Room team made it so easy. The space is absolutely GORGEOUS and the food was incredible! Casey was a godsend--she was wonderful to work with and so attentive to my husband and I during the wedding day. She even squatted behind me and held my dress off the wet ground during some pictures on the roof. I seriously cannot say enough about this place. Every single staff member, server, bartender, and coat check attendant was courteous, respectful, so so helpful. They did an amazing job and helped make the wedding day of our dreams!!!!!!! I wish we could do it all over again---and if we could, I wouldn't change a single thing! Casey and The Caramel Room nailed it all!

beautiful venue. Our event coordinator, Robert, was professional, friendly and very helpful from our first meeting to The Big Day! Highly recommend.