The Carlisle Room

. She was so quick to respond to the many emails we exchange. The venue was set up exactly how we discussed and the staff was so great. They kept checking in on us to ensure we had everything we needed without feeling overwhelmed. I️ would definitely recommend the venue for any event!

, and the catering was delicious! We made the right decision using the Carlisle Room, and are forever grateful to the staff there. Highly recommend!

erfect. We couldn't have asked for a better venue for our ceremony and reception. I highly recommend the Carlisle Room to anyone looking for a wedding venue in Dallas!

licious it was. They were very accommodating with my time frame (I was a NYE bride so we had to go past midnight of course). They were a huge help in developing how I wanted my wedding to look and I am so thankful for everyone that was a part. I could not have picked a better place!

coordinator failed to communicate that she was going to give 2 tours while we were setting up and in the end failed to even be present during some musical cues she promised to assist with. Here is a recap of what happened: -We were allowed to start setting up in the morning (apparently this was a courtesy while our actual start time was 3 hours prior to the ceremony). While I'm getting ready downstairs around 1pm my family tells me some strangers are being toured inside and touching our flowers, my husbands guitar, sitting on couches, etc. When I asked to speak to our coordinator she was not sympathetic nor did she even apologize once. Instead she said they do tours all the time on weekends (which is untrue because we were never allowed to come in on Saturdays. I had to take time off work to tour my own venue that we paid for). Of course I know this is because we had beautiful decorations which would help sell their venue instead of empty space. So I asked if there would be any other tours and she said yes one more was coming in at 4pm (less than 2 hours before our ceremony and against our contract!!!!!). I was enraged at this point. How completely rude to give no communication about this and to even schedule this second tour while our guests would be arriving. She agreed to go outside and cancel the tour and after she stormed off (with a lovely eye roll might I add), I didn't see her again. She was supposed to help coordinate 2 music cues throughout the night (which apparently is not part of her job role when I spoke to the owner, but again this is what was promised to us), but of course that did not happen because she behaved like a child and did not talk to me again. The day would have been much smoother if this rudeness did not dampen the event. Unfortunately it's the one thing I actually remember because it stood out so much. Lack of communication about what would be going on on the actual day of your event and no apology for throwing this at us last minute were the main issues. Just make sure you receive clear communication because leading up to the day everything was going well so I was extremely disappointed when this situation was handled as poorly as it was. Otherwise the venue is stunning and fit our style perfectly, I just think the staff needs some more training on customer service for the caliber of events they wish to have here.