If I could do it over, I would have never had my wedding here.
I got married in October 2021. My first very big issue is that we were never told initially that there would be another wedding happening on the SAME DAY as mine. When we found out, it was July 2021, 3 mos before our wedding and too late to do anything. When Stacey (the manager) saw my apprehension, she assured me that the wedding was on the opposite side of the building. That was completely false. The ceremony was on the opposite side of the building. The reception was directly next to ours; which caused much confusion throughout the night. People signing the wrong guest book, putting cards in the wrong card box, going into the wrong reception room, etc. I would have never had my wedding here if I had known there was another wedding on the same day. When I asked Stacey about if I should hire a day of coordinator, she said no as they would “step on the toes” of her day of coordinator. The issue was, there WAS NO day of coordinator. There was a woman there who was so unhelpful I don’t remember her name. She was there for the ceremony and then LEFT. We were never told she would not be available to us during the reception. To make matters worse, I asked her to do one thing; after the ceremony ask immediate family to stay in the space for pictures. She did not. Never saw her again. My rehearsal dinner was also an issue. I was told they ran out of chicken before all my guests had eaten. I gave them the # of guests prior to this. Later, when my mom and MIL went to speak to someone about it, they were told there WAS leftover chicken and they “forgot”. You forgot? Also a waitress was very rude to my aunt when she asked for coffee as if that was such an inconvenience to her. I was told, as the bride mind you, that I was “not allowed” to take the shuttle provided to the Chadwick before the ceremony as she “didn’t want guests to see me”. We had to rent our own bus to get me there even though 1 was provided with our package. THEN, when I told her that I wanted to go in a back door when i arrived before the ceremony, she told me there was no back door and that it was “unavoidable” that my guests may see me before I walk down the aisle. Completing contradicting herself as to why I couldn’t take the shuttle provided. Some other things that were just unprofessional; guests from the other wedding coming into our reception and taking our cookies. I had to spend the night looking for someone who worked there to get our family tables drinks, dim the lights, stop people from putting our cards into the wrong box, etc. As the bride, that should not be any of my concern that day. I also should not have to be LOOKING for someone to help me at my reception. Also, I am not even sure why I was working with Stacey over 9 months when she was not even there the day of. I had no one familiar to help me with all the issues listed above. She also tried to push me multiple times to move my ceremony from the covered patio to the reception room. It was calling for rain but only in the AM and I told her multiple times that this was not something I was planning to change my mind on. I did not want my guests seeing the reception space before the reception. She was very adamant on me changing it and I am pretty sure it had something to do with the other wedding and not the rain at all. Also, it did not rain during my ceremony. Truly was so disappointed in my overall experience and would not recommend to anyone.