The Chateaux at Fox Meadows

as always available via phone or email for the entire year preceding my wedding. On my wedding day, she knew exactly how I wanted everything set up, and she was so great at making sure the night went smoothly. I felt so comfortable at The Chateaux, and I cannot imagine a better place to have had my wedding.

when all the bad news came in they don't return your calls and shrug it off because we already paid. Huge let down.. only they can ruin this venue.

geable and kept us on track throughout the engagement. I would HIGHLY reccommend the Chateaux to any bride that is looking for a stunning venue with wonderful vendors and staff!

s after events, but for that same reason, their communication between each other (staff members), their vendors and those booking their venue, should be more clear and have constant follow ups to make sure everything is "in the right place" or they are "charging the correct amount for things". The other "piece" to know, is that they charge for additional cake slices. It might not be a big deal for some, but this threw me off, since I thought I was already paying for a cake for the night. Does it matter how many slices will be eaten and by whom? Just FYI, if you have kiddos who you are not counting as part of your guest count (adults), but they are having cake, there will be an additional charge over $4/person.

s in the cost, we chose to go with just the facility fee and find our own vendors. We worked directly with Pam Cutler who is one of the owners of the Chateaux. She was our event manager and helped us coordinate each step of the way as we planned our wedding. Pam was a delight to work with and made sure that she had notes on every detail - she wanted our day to be exactly what we dreamed! When the big day arrived, she made sure that every vendor was in place, and that every member of the wedding party was exactly where they needed to be at the right times. Overall, we loved our experience with The Chateaux at Fox Meadows and couldn't have asked for a better wedding! I'd recommend this venue to anyone in the market.

To only compliment the amazing venue the staff is equally as amazing! From my first contact all the way until the end, the staff doted on my every whim. Savannah who initially reached back out to me in record time was sure to answer every question I could think of (most of them trivial). She kept in constant communication with me to ensure I didn't have any doubts about the products they offered. I felt more like a friend instead of a client as she was extremely attentive and patient with my email communication. Once I decided to tour the property, I was able to go look on my own and then Savannah spent time with me after to tell me stories of previous brides and answer EVERY question I had. She explained the packages in detail and next thing I know I was a very happy, official Chateaux Bride!! The process was completely stress free and she even kept in contact after I booked to ensure I had no questions...talk about service!!! Sara has also been a huge help, as her knowledge and insight come from a large portfolio of experience. She too responded quickly to my email communications, and through charts, pictures and opinions I truly believe she helped make my day extraordinary. All of the vendors that were recommended to me were beyond competent and I hope to use some in the future! Meeting with the staff for the first time was fun, informative and exciting! Although many people fall in love with this space each wedding is different, and the whole staff has been so warm and receiving that it makes it hard to be stressed! These ladies know what they're doing and you can believe that when booking with them, you will have the most magical wedding! And again... that venue is to die for!!!! -Brande

s. We used a combination of their recommend vendors and found some on their own. It's really nice that they have recommended vendors and this made planning easier as well. We hoped to get married outdoors but ended up doing it indoors. It's just really the perfect place for wonderful pictures and the whole place is extremely photogenic. I would absolutely recommend this place to any bride.

much less stressful. It also was nice for me, because I had never really looked into any wedding vendors before, and it helped me narrow down DJ's, photographers, cake bakers, florists, and caterer. Everyone we used was amazing! Marissa was a great help with everything and very prompt with getting back to any questions I had.

, but completely worth it. I would definitely recommend them to anyone getting married!!

t customer service. The planning staff and wedding coordinator were not as great. They were difficult to contact and did not seem eager to help. They are the only reason I did not give the Chateaux 5 stars. Overall it was a great experience and I would recommend this location.

ught movies, but their TV didn't work and I was to be credited for this and wasn't. My biggest complaint though was the fact that the catering staff flipped the lights off and on 2 times and the guests thought it was time to leave and then they started cleaning up the room at 9pm when we had the room booked until 11 pm and then started packing up tables at 10pm. We ended up leaving at 10:30 instead of midnight after cleanup was completed. I just felt that we were rushed out of the room and that the staff didn't want to be there even though they were paid to be there. I felt that the expenses outweighed the services.

ery beginning. When we had our final walk through at the Chateaux a couple weeks prior to the wedding they tried to charge us for the basement area as a backup to the outdoor area for cocktail hour in case of cold weather. I noted that our contract stated the space was included. Come our wedding day the tempature didn't get above 34 degrees, and our cocktail hour was moved inside. One thing that I dreamed of seeing on my wedding day was a "first look" of the Chateaux. The flowers, the tables, the escort cards, being able to see all of the little details I had worked on over the past 10 months untouched and on display at the Chateaux. When we arrived at the end of cocktail hour (we had our ceremony at a nearby church) I was unpleasantly surprised to see that cocktail hour was NOT going on downstairs but in the reception area. My dream of seeing the space untouched didn't come true. Needless to say that was a huge disappointment to my day, and with nothing that could be done to make it right. I later heard from my day of coordinator that the basement area was (is?) under contruction and that's why cocktail hour wasn't down there. On top of all of that disappointment is knowing that they tried to bill me for use of a space that they knew I wouldn't get to use anyways. In my opinion that's just bad business. The reception of course was beautiful, and everyone loved the space. Our event coordinator that was provided through the Chateaux was very hands OFF (I only saw her once). A huge money saver is the fact that you can bring in your own alcohol and return any unused for a refund.

d she was more than helpful in answering our MANY questions and provided detailed information about the different packages and pricing. The decor, staircase, reception area and outside gazebo were amazing and exactly how I pictured my wedding looking. They also had nice sized (and nice looking) dressing rooms for the bride and groom which I thought lacked at other venues we had looked at. The best part is that they try to meet the needs of all budgets. I believe they have a basic package where you can bring in your own vendors and 2 all inclusive packages that include preferred vendors for catering, cake, photography, DJ, and floral. The inclusive packages also include all glassware, dishware, linens, etc. This was extrememly helpful in my planning because I didn't have to stress about what vendors to use, I just had a list to choose from. Another helpful thing was that the Chateux staff deals with all of the contracts and organization between the vendors you choose. All we had to do was pick who we wanted and they would take it from there. The Chateaux made this aspect of my planning completely stress free! They also let you bring in your own alcohol which was a GREAT money saver for us!! We did add several things that weren't included in our package like uplighting (which I highly recommend), the white drapes, photobooth, etc. It added a lot but wasn't necessary because the venue itself is stunning! We had our wedding ceremony in the back gazebo, which was so beautiful and perfect. I believe this a place that can give you your fairy tale wedding. I definiately had mine! I can't rave more about the helpful staff and service we had during our wedding. All of our guests had so many great things to say about our wedding, all because of how nice the venue was and the service the staff provided. Someone asked my husband if we got married in a church in Dubai after looking at our pictures. Maybe it's not THAT fancy, but definiately a beautiful, BEAUTIFUL place!

ove to upgrade you on things to help with their convenience and kept the place neat and clean! I was never afraid to ask them for anything!

done. My only complaint is that we wanted our ceremony to start at 5pm (instead of 7pm) so we had to pay for an entire day which added a couple thousand to our total bill. Other than that, they were great!

ay of my wedding, I walked in the place and the coordinator tells me that the drapes are broken and there's nothing they can do. They didn't seem sincere to apologize or try to make it better. They have different people for various part of the process (sales, scheduling, appointment, walk through, and rehearsal). I had to talk to at least 5 different people about same things over and over (they are not very good at communicating with one another either). In the process, I got blew off with one of my appointment. Lastly, they are not best at offering or willing to work with you on your budget. We paid about 10 grand just for the venue (which was alot!) They sounded like they were giving us good deals to give us the decor package and the basement to use for our cocktail hour. However, the decor package failed on the day and the basement was in an unusable condition (no table set up, cocktail tables with no table cloth at all, etc.) My wedding turned out very well, our family and friends had a great time, the cater, staffing, florist, photographer, and videographer all turned out great except for the CHATEAUX AT FOX MEADOWS venue. The staffing company helped out more than the wedding coordinator on site.

llow a selection of one of a few caterers, photographers, etc. This simplifies planning while still giving the bride options. We planned our wedding from out of state, so this type of package was very convenient for us. The Chateaux is very pricey and I did not feel like I got a lot of individual attention for the money I was spending. My impression from my phone conversations with the owners was that I was "one of many" brides, and not especially important to them. While this is probably true of any wedding venue, most good vendors try to make brides "feel" important by offering exceptional service and being attentive. This was not the way I felt about the Chateaux, but they were always nice, and polite, and they did accommodate special requests such as having my dog in the wedding. My guests seemed very impressed with the venue and everyone thought the wedding and reception were beautiful. For the reception, the lighting was a bit bright and the music volume was a bit too low to really get guests into the party mode, so many people left earlier than we expected. Apparently there are strict noise regulations in the surrounding neighborhood. But overall, it was a good party.

e been happier!!! Our wedding was so beautiful! We got endless compliments about the venue and how pretty it all was. Marissa was our event planner and she was amazing! Our limo company was late and awful, and when we got there and expressed concern about using them for the return trip, she did everything she could to help us find a new company! Everything (aside from the limo) went off perfectly! We couldn't be happier! I would recommend the Chateaux to any one looking for a venue! More than worth it!

s we wanted they made special accommodations for us just to make sure our wedding day was exactly the way we wanted it.

r service at our final walk through, Bonnie, one of the ladies who works there was downright rude and condescending to us during our final meeting and left a sour taste in all of our mouths. Luckily Bonnie was not the original woman who showed us the place or we may not have booked! We had Marissa for both our original tour and night of, to be honest I didn't see her much the night of but she did let one of my bridesmaids use the computer when we had an escort card fiasco and couldn't find them! Overall, the venue is beautiful, but be prepared for them to nickle and dime you on centerpieces, glass ware, chair bows, decor, etc if you don't select one of their all inclusive packages.

n great at the rehearsal, and did an even better job at the wedding. Everything was so organized with the vendors, and it was an absolutely gorgeous and unforgettable day. I wouldn't have changed anything about it, and would encourage anyone to choose this location for their wedding. I had a wonderful experience!

nd waited for about 5 minutes before we decided to walk around. after another 10 minutes had passed, we decided to walk upstairs thinking maybe they didn't know we were there, a girl was on her phone with surveillance cameras on the entire inside of the building so she knew the whole time that we were there! Despite all of that, we did like the venue. We penciled in a date and went home to talk about it but after hearing some advice we asked for a quote in writing and thankfully we did! They said we were mis-quoted and raised our quote by $2000 but threw in the chair sashes and ceiling fabric decor for the misunderstanding. Bottom line they wanted $7000 just for the venue, no food or alcohol... Just the venue. If they had been straight with us from the begining, we probably still would have booked it even with the higher price but the misleading was a dealbreaker for us. Brides Beware!

ting to know that it could easily be moved inside if the weather was bad. The staff there is AMAZING as well! They are so experienced and friendly, they really take a LOT of the stress out of planning your wedding. Together with their recommended vendors, they've got an awesome team that's sure to put on an unforgettable (and not to mention, stress-free!) event. I highly recommend the Chateaux to anyone looking for "the Perfect Place" to have their wedding. They definitely made my wedding dreams come true!

and helpful. Abby was our manager for our wedding, and she more than earned her tip. I wish we could get married here every week!!! I recommend not going with one of their packages and picking your own vendors- better bang for your buck!