Leading up to our day everything was good. We booked our venue 17 months in advance to make sure everything was on track for our day. We had our tasting, multiple calls and communi...cation and everything was wonderful. We had our final call, and everything was set to go. We showed up the 2 hours early to set up, and no one was there to let us in. Thankfully, the chef was able to let us in so we could quickly set up. A few flukes in between that could be forgiven, but at the end of the reception no last call was called, our DJ was confused when the manager was telling us we had to get out at that moment. I understand staying on time, and leaving at our time, but when you are the bride/groom and have no phone (or last call, called) you have no clue what time it is. My husband and I weren't even allowed our last dance. In our exit pictures the manager literally has her hands full of all of our stuff right behind us in our pictures. All of our decorations were thrown in random boxes by our friends and family to get us out of the hall as fast as we could. I wish we had a better experience, especially since the food was so good, and every experience up until that point was nice. When you pay thousands and thousands of dollars, you expect to have everything you want...even if that means 5 mins over for the MINIMUM of a last dance.