The Citizen Hotel

months leading up to the wedding was a dream; she was responsive, helpful, and has a fun personality. Guests at the wedding noticed how organized and thorough she was! If we had to choose a wedding venue again, we would definitely choose the Citizen; during the planning process, we often commented that having our wedding at the Citizen, with everything that it includes, was one of our best choices, aside from choosing each other :)

ng was so perfect and wonderful. We had our wedding on a Saturday with guests flying in from east coast as well as "locals". There was some room hiccups during guest check ins but the hotel made sure everything was fixed. The wedding itself was magical. Tina, our wedding coordinator, did an amazing job. She was very helpful and tenative during the wedding planning process. We talked a lot through email but also had some in person meetings. She made sure everything went smoothly and perfect leading up to the wedding and the day of. She was a joy to work with and really made our wedding perfect. The Sunday after our wedding was a bit challenging. The front desk doesn't seem to be comfortable handling day after wedding stuff. Although instructions were clear from the wedding coordinator and banquet captain, the front desk didn't seem to know what was going on when I requested access to the wedding staging room to retrieve my guest book and other assorted wedding items. I would recommend the Citizen Hotel for your wedding but make sure to have a contact number of someone who is working the following day of your wedding to ensure a smooth transition of getting all your things!

s a vintage yet modern feel. There are so many places to get great pictures. We had our reception on the 7th floor terrace which had a panoramic view of Downtown Sacramento with the California State Capitol as the main back drop. We also booked the Governor’s suite so that we could take advantage of the beautiful balcony that overlooks the Capitol for pictures. In fact, it was Sacramento's first sky scraper; built in 1925. FOOD: The Citizen Hotel has a restaurant inside the hotel called The Grange. It is a very popular restaurant in town known for its spectacular food. They use all fresh and locally grown ingredients. When we did our tasting it was hard to pick which dishes we wanted for the wedding because everything was so good. The chef that helped with our tasting was amazing and you could tell she is really passionate about the food she makes. Our guests raved about the food and how delicious everything was. Our favorite item on the menu was actually an appetizer, spicy chicken bites. OMG! They were so good; I hope they add it to the restaurant menu one day. SERVICE: When we had our initial appointments at the venue we worked with Lisa a few times, she was nice. Then she left the company about five months before our wedding. I was a bit upset and worried about working with someone new. However, my worries were in vain because as soon as I met Lisa’s replacement Tina, I knew I was in great hands. Tina is amazing, she provided us with the highest level of customer service going above and beyond to make sure that everyone was taken care of before and during the wedding. She has the best personality, so friendly and genuine. One of the main things that people noticed about our wedding day was how great Tina was. Overall, Tina is a true gem and is the perfect person for her job. Couples who have their wedding at The Citizen Hotel in the future will be lucky to work with her. The rest of the staff was also very helpful. There was a gentleman (I forgot his name) who was around a lot in the reception area that was so nice. The front desk was very accommodating to us and our guests. One girl (I cannot recall her name either) even went out looking for the days’ newspaper because the wrong one got delivered to the hotel and I wanted it for a keepsake. OVERALL, The Citizen Hotel was honestly our favorite part of our wedding day (besides the whole getting married thing, lol). We wish we could have spent more time there and plan to do a little stay-cation there one day. I highly recommend The Citizen Hotel for a wedding, party or hotel stay. I am a pretty picky person who expects nothing but excellence (especially on my wedding day), and The Citizen Hotel exceeded my expectations! Thank you to Tina and all of the staff at The Citizen Hotel for helping to make our wedding day a perfect one. Check out my blog for more details and pictures from my wedding: http://www.stajajohnson.com/

e time we were reserving the block we found the Citizen to be very unresponsive to our questions and requests. I continuously needed to follow up on requests especially when the link for our block was not working. We rarely received any apologies for these inconveniences and they certainly did not do anything to make up for them which was very disappointing. The hotel itself is very nice and the rooms are well appointed if a bit small. The views and location are very nice.

erything turned out!

of the terrace at the ceremony (it seemed they forgot to turn the air on). Otherwise it was beautiful.

f everything for you. Lisa helped us on our wedding day and the planning prior to the big day. She did such an amazing job - we didn't have a single worry on our wedding day because we knew that everything was under control. Loved everything about the Citizen, highly recommend as a wedding venue.

ased.

.S. the FOOD WAS TO DIE FOR!

nator is included at the Citizen and she did so much the day of and day before our wedding! Many guests stayed at the hotel, which meant they could put kids to bed and return for another hour or two of fun. The food is amazing and so many things are included that we couldn't beat the price at any other venue. Loved our Citizen wedding!

e whole process start to finish very easy and enjoyable.

as very helpful the day of. Beautiful venue, friendly staff, great food, amazing combination!!

oing to be our reception spot and the food(catered by The Grange) was just icing on the cake! Our guests still comment on how delicious it was and how it was an amazing hotel with GREAT views (especially on the Terrace and Governor's suite). We wished there was an outdoor patio space, but the large windows made up for that. We opted to have our ceremony in a church, but the ballroom is very beautiful, just a bit of a tight squeeze for a large guestlist (ours was 150). If you you are just starting your venue search, you have got to check this place out. We were looking for a venue to fit our "urban luxury" theme and it did just that! This place rocks.....

rought the building up to code. A wedding receiption here would be absolutely dreamy!

if I had a chance to do it over, I would NOT go with the Citizen Hotel again. They are so short staffed in the catering/banquet department that even with a wonderful wedding planner it was a nightmare to deal with them. I had to send 2-3 emails and 2-3 voice messages to get a response. Communication is the main problem there and it is something they definitely need to work on.

back... terrible event coordination service! Thank goodness we have an amazing wedding planner to make it all happen! If you have a planner, the Citizen rocks! If you don't have a planner... be prepared for undue stress, cost and disappointment.