Capture your sparkle at The Crystal Bride!
Nancy McElvenny
OWNER
AWARD WINNER (13X)
Thanks to recommendations from couples on The Knot
The Crystal Bride is a woman-owned wedding dress salon based in Geneva, IL. Owned by Nancy McElvenny, this boutique offers an array of beautiful gowns to suit a diverse array of individual preferences. Together with her colleagues, Nancy takes pride in helping customers find their ideal big-day ensemble.
Nancy has been the owner of The Crystal Bride since 2004, and she enjoys bringing all of her expertise to the fore when liaising with clients. Customers who come to this bridal boutique are sure to appreciate the attention to detail, friendly service, and knowledge that Nancy and her colleagues have. A personalized experience is something that The Crystal Bride aims to create whenever an almost-newlywed books an appointment. Throughout their 10,000 square-foot building, to-be-weds and their wedding party members can peruse all manner of elegant gowns ideal for big-day celebrations.
The Crystal Bride carries a number of famous designer labels, including Maggie Sottero, Essense of Australia, Mikaella and more. Traditional pieces, modern frocks, and everything in between can be found at this sophisticated boutique. What’s more, accessories such as veils, bracelets, hairpins, and more can all be picked up, making it easier for everyone to complete their look. Alterations can also be provided by Nancy and her collogues.
Woman-owned Business
Details
Accessories
Hair Accessories
Sashes & Belts
Veils
Dresses
Bridesmaid Dresses
Flower Girl Dresses
Mother of the Bride Dresses
Shower & Party Dresses
Wedding Dresses
Fashion Services
Alterations
Bridal Stylists
Plus Size Available
Awards and Affiliations
Any questions?
Meet the team
Nancy McElvenny
Owner
Owner of the Crystal Bride since 2004.
Reviews
4.9
out of 5.0341 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Crystal Bride offers a large, varied gown selection with attentive, personalized consultations that make dress shopping relaxed and memorable. In-house alterations, steaming and preservation services are praised for quality and fair pricing. Staff are supportive and accommodating to brides, families, and varied budgets, helping many find their dream dress.Review photos
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Olivia M
5.0
3/13/2026
I had such a wonderful experience at the Crystal Bride. I had appointments scheduled at several different bridal boutiques, and this one ended up being both my first and my last dr...
ess shopping appointment.
At my first visit, I worked with Katy and she immediately made me feel comfortable and excited about the process. She was so sweet and welcoming. They let me and my group pick out a few dresses for me to try on, which was fun, but Katy truly shines at pulling dresses herself. She asks really thoughtful, specific questions to understand what you like and what you don’t like, and then selects dresses she thinks will fit that vision. Because of that, I was able to try on a wide range of styles at the beginning, which really helped narrow down what I wanted. Even though I had a great experience there, I still went to the other bridal appointments I had scheduled, and honestly, none of them stacked up! Between the price point, the quantity and variety of dresses, and the level of service, the Crystal Bride stands out by far. I ended up going back for a second appointment with Katy, and that’s when I found THE dress. We revisited some of my favorites from the first appointment, but the one I ultimately chose was actually a completely different dress. Katy made the whole experience feel relaxed and special, the whole way through.
My dress arrived within the exact timeframe they quoted, which made planning easy. I also chose to do my alterations through one of their in-house seamstresses, Majlinda. My dress didn’t require major alterations, mostly hemming, adding a bustle, taking the bust in slightly, and adjusting the sleeves, but Majlinda did an excellent job. She was incredibly kind, easy to work with, and her pricing was very reasonable.
One extra detail I really appreciated was that they professionally steamed my dress before pickup, so it was completely ready to go. I didn’t even have to touch it up on the wedding day!
Overall, I couldn’t recommend The Crystal Bride enough. From finding the dress with Katy to the beautiful alterations by Majlinda, the entire experience was seamless and made dress shopping such a special part of the wedding process.
J D
3.0
1/16/2026
I had such a wonderful experience finding my gown at The Crystal Bride! The staff is incredibly friendly and warm, and they truly made the shopping process feel special. They have ...
a stunning selection of dresses at such incredible prices, and I am so happy to say that I found my absolute dream dress here. While I truly loved my gown and the team, I did run into a few small challenges with the final stages. I was advised to order a larger size than I felt I needed, which made the fit a little tricky after I lost some weight, and there was a slight delay with the alterations being ready for my final appointment. Even with those minor hurdles, I am so grateful for the kindness of everyone I worked with and for helping me find the perfect dress for my wedding day. I would definitely recommend them for their beautiful selection and lovely atmosphere!
Any questions?
Kayi L
5.0
12/22/2025
I found my dream dress 2 m summers ago at Crystal Bride. C.C (bridal consultant) and I was texted before my appointment so she could get a sense of what I wanted. She was ready wit...
h dresses for me to try on. She listened during the appointment and picked out dresses for me to try on based on my feedback. She helped me narrow it down to three dresses then I picked my favorite!
When I went to pick up my dress, they were super nice and explained the next steps to get in tailored very clearly. Tailoring was super easy and the partner with a company to get dresses dry cleaned and preserved after the wedding!
They also have a lot of great bridal things. I got a Bride Jean jacket from them.
Alexandria P
5.0
12/17/2025
The Crystal Bride was the perfect place to find my wedding dress. They were extremely accommodating to me and my crew of ladies and made sure that we were not rushed in any way.
...
My consultant was Katy and I couldn’t have asked for a more knowledgeable and caring person to work with me. She contacted me prior to the appointment to get to know me and my vision. She was kind and made me so comfortable. I was so nervous as it was the first time I was trying on dresses and she totally eased my nerves. It was a very emotional day for me and she was so sweet she cried with me. She made sure the day was all about me and strived to make it a day I will never forget.
Anna R
5.0
11/26/2025
The Crystal Bride has the most gorgeous dresses and a huge inventory! They have something for everyone. I felt like I was able to try on every style of dress which made me feel con...
fident in my decision! I gave them my preferred budget and they showed me dresses well below my budget, which was a great help, and I ended up staying under budget. The in-house alterations also went smoothly. Everyone there is so nice and eager to assist with your big day!
Spencer S
5.0
10/24/2025
I had such a great experience here from shopping to alterations. They have a great selection of dresses for different budgets and the staff are so friendly and helpful. Alterations...
was an easy process at a reasonable price. I got so many compliments on my dress I wish I could wear it again!
They have a great selection of dresses for moms. My mom, mother-in-law and flower girl all got their dresses here as well and they loved shopping there.
Aly H
5.0
10/23/2025
I had the best experience at Crystal bride! I originally went to Crystal bride to try on bridal gowns, although I didn’t buy a bridal gown at Crystal bride, I would highly recommen...
d to anyone! Erica and the whole team at Crystal bride is amazing! I went to five different bridal boutiques and Erica was the best consultation I had. Because of my great experience, I decided to go to Crystal bride for my girls bridesmaid dresses. It was the best decision!! The ladies at Crystal bride helped me exactly with what I envisioned. I ended up with 3 different designers, and many different fabrics and shades. It turned out so beautiful on the wedding day! It was so easy for the girls to go into the shop on their own time or with other girls to get fitted and dress shop. Crystal bride was extremely flexible and helpful throughout the whole process
Nicole G
5.0
10/15/2025
They were the nicest staff, so caring and helped find the most amazing dress!
Jason F
5.0
9/29/2025
Crystal Bride: The Dream Team for the Perfect Dress
Choosing my wedding dress at Crystal Bride was one of the absolute highlights of our entire planning process. It wasn't just ab...
out finding a dress; it was about the incredible team who guided me with such care, expertise, and passion.
My journey began with Katy, and she is truly a phenomenal stylist. She listened intently to my vague ideas, understood my underlying style, and patiently helped me choose my perfect dress. She made me feel confident and beautiful, and her guidance was invaluable—she knew exactly what worked for me before I even did!
Next came the fittings with Melinda, who is simply a wizard with alterations. My dress fit like a custom dream, and Melinda executed every nip, tuck, and adjustment with precision and kindness. She is a true artist who ensures your dress is flawless and comfortable for the big day.
Finally, the commitment of Nancy, the owner, truly sets Crystal Bride apart. Nancy went above and beyond to ensure I was completely happy with my final dress. Her hands-on approach and dedication to every bride’s satisfaction made me feel incredibly valued and cared for.
Crystal Bride provides not just beautiful dresses, but an unforgettable, supportive experience, thanks to the partnership of Katy, Melinda, and Nancy. I highly recommend them to any bride!
— Kate Q.
Destanie L
5.0
9/23/2025
From the moment we stepped into this shop I felt welcomed. Victoria was amazing! She took all my ideas of my dress and had them all waiting in the dressing room for me! I did find ...
my dress that day and she helped me by telling me to listen to my feelings/gut. Then fast forward to my fittings. Vera was amazing she worked her magic and my dress fit amazing and especially the bust area! She even helped add on my over skirt that I had custom made for my dress. She was so nice and made me feel confident! I recommend this place and especially Victoria and Vera!!
Abigail H
5.0
7/21/2025
Absolutely loved working with Crystal Bride for my wedding. I was planning my wedding out of state and one of my biggest concerns was traveling with my dress, so I decided to find ...
a dress at in the same location were my wedding was taking place. I am a person who does not like shopping around taking a long time to make decisions on clothes. My mother found Crystal Bride as a recommendation from a friend for mother of the groom dresses for my brother's wedding and recommended we start there for wedding dress shopping. When filling out their questionnaire, I gave them the description of "I wanted to feel like a Main Female Character from my fantasy books like ACOTAR and Throne of Glass". Crystal Bride listened to what I was looking for and nailed it on the first visit. Rebecca was great to work with! She was able to make me feel comfortable in every dress I tried on, stayed within my budget, and answered any concerns I had with each dress, making it easier to make decisions. Rebecca was great at navigating comments and concerns from family members while also supporting my choices for what I wanted in my dress. I was able to purchase my dress and have the alterations done there as well. Ava did my alterations and was great at communicating what she could do to make my dress fit me like a glove. She even went above and beyond to find fabric for the lining of my dress so it wasn't as itchy underneath. My mother ended up getting her Mother of the Bride dress from Crystal Bride as well and had just as great of an experience. On the day of my wedding, I got nothing but beautiful complements on my dress and cape. I will treasure the dress and those memories forever.
*price I entered included alteration costs*
Margot M
5.0
7/18/2025
I can’t say enough good things about my experience at The Crystal Bride! From the moment I walked in, the atmosphere was welcoming and the staff made me feel so special. CeCe, in p...
articular, was absolutely amazing and made the entire experience unforgettable.
CeCe took the time to truly listen to what I was looking for and helped guide me to the perfect dress. She was incredibly patient, kind, and had such a great eye for styles that suited me. Their expertise and warm personality made what could have been a stressful decision so much fun instead.
The selection of gowns at The Crystal Bride was stunning, and I felt like they really cared about helping me find my dress—not just making a sale. When I finally said “yes” to the dress, CeCe celebrated with me in a way that felt genuine and so special. I ended up going with the first dress I tried on, and after trying other styles we went back to it (A Maggie Sottero!) I really did have that special moment everyone talks about when you find your wedding gown.
I also had my alterations done at The Crystal Bride, I worked with Eva, who was so sweet and very talented. My dress was absolutely perfect, and the entire staff hyped me up the entire process.
I highly recommend The Crystal Bride to any bride-to-be. If you want a memorable experience with a team who truly cares, this is the place to go. Thank you, CeCe for making such an important part of my wedding journey so wonderful!
Paige S
5.0
7/14/2025
Had an amazing experience finding my dress at the Crystal Bride! They had a huge selection and really listened to what I want so I was able to find my dress pretty quickly. Alterat...
ions were done in house and they steamed my dress the day before the wedding. So happy with all their service and the quality of the dress.
Olivia P
5.0
6/28/2025
I had the most amazing experience here at the Crystal Bride!! Growing up in Geneva I would pass the salon on the way to my high school (where I met my husband!) and I always dreame...
d of shopping here one day. After setting up my appointment I got a text from an employee (forgive me for not remembering her name) asking me for details about my vision, the story of how I met my future husband, and photos of dresses I’d seen online that I was interested in. By the time my appointment finally arrived she had pulled multiple of the same dresses I had sent to her! She was amazing and encouraged me to try on styles I wasn’t so sure about just to see if I could be surprised. I ended up buying the third dress I tried on!! The alterations process was also super easy, after ordering my dress to be made to fit my size it only took about 2 appointments to hem it and take it in around the waist. As an added bonus, my MIL got a dress here as well and they gave her a discount since I had purchased my gown there! Everyone there was so helpful, kind, and genuinely excited for me. I could not be happier with my dress and my experience here.
Jamie L
5.0
6/02/2025
Highly, highly recommend getting your wedding dress at The Crystal Bride. They make the dress shopping experience feel like a dream! They were also so responsive and helpful during...
all my try on's. Another huge plus- the alteration prices are SUPER reasonable!
Kristen B
5.0
2/07/2025
I can not recommend this store enough! I heard of this store through my cousin who who had gotten her dress here 13 years previous. The store itself made me feel so comfortable and...
the consultant, CeCe, was the best! She pulled the dress I ended up choosing, and it was absolutely perfect! I had the best time at my appointment, and the alterations were perfect. It fit like a glove on my day. During every step of the way I felt taken care of, and like they were genuinely excited for me as well.
Through every step of the way, I felt the warmth radiating from everyone I spoke to. I LOVE the Crystal Bride.
Bryton K
5.0
1/01/2025
From the moment I called to make an appointment to try on bridal gowns I could feel the warmth but nothing could compare to the level of service from The Crystal Bride… for starter...
s, I called a week before my appointment asking if they had a specific bridal gown in their samples; they didn’t BUT they made a phone call and had it flown in. The dress was everything I visioned, but nothing like any of the other dresses— I SAID YES!
For alterations, I was scheduled with Ellie and thank goodness bc she’s a miracle worker— she had to completely cut off the sleeves in order to fix the arm hole so I could have movement. There were a few more big changes that I knew would be needed but I was terrified. But with Ellie (and Revekah) on my side, we did it and I couldn’t have been happier.
The entire team at The Crystal Bride is nothing short of amazing. I’d recommend them to any bride! Do yourself a favor and schedule an appointment with them!
Megan S
5.0
12/31/2024
Had the BEST time getting my dress at The Crystal Bride. C.C was the best consultant and set me up with their best seamstress who added the most beautiful custom sleeves on my dres...
s
Alexandra N
5.0
11/30/2024
They were so insanely helpful and kind throughout the whole process. Definitely get your dress here!
Stephanie B
5.0
11/27/2024
I am so thankful to the team at Crystal Bride. I originally was pushed into a dress by a different bridal shop, and thank goodness I got my perfect dress at Crystal Bride. They lis...
ten, embrace what you are seeking, and empower you to make the best choice for your dress. Special shout out to Erika for making my 2nd time dress shopping the BEST time. I felt beautiful on my day and I thank you for helping me feel that.
Samantha B
5.0
11/24/2024
The Crystal Bride was recommended to me by my Maid of Honor and I cannot imagine a better place! From my first appointment with Lauren to my last fitting with Ellie, it was a wonde...
rful experience. Ellie did an amazing job on my alterations, I felt so beautiful! We had such a great experience finding my dress, that we also got my mom’s Mother of the Bride dress from Elegant Evenings. I cannot thank The Crystal Bride enough for being apart of our special day!
Emily M
5.0
11/06/2024
From start to finish, loved my experience here! Victoria was great in helping me choose a dress. I did my alterations here as well and recently had my dress cleaned and preserved. ...
All was very easy and I would highly recommend this shop to anyone!
Keely B
5.0
10/23/2024
As a plus size bride I was nervous to go dress shopping, but the selection at Crystal Bride and the consultants made sure it was a great experience. I found the dress of my dreams ...
so easily! Having in house alterations was such a bonus too. Ava was incredible.
Alexandra H
5.0
10/18/2024
Crystal Bride was a wonderful experience. My dress alternations turned out perfect and truly felt like my dress. They were very attentive to me and my mom and didn’t push us out. S...
tayed with us each appointment until we were comfortable. The stylist was fabulous too. Highly recommend!
Harley G
5.0
10/05/2024
My daughter and I made an appointment on-line and shortly after, received a follow up email and started the process to help us find the perfect dress. CC was our sales consultant ...
and after sending some photos and details about the wedding she was able to pull a rack of dresses -- many of which were in stock of the photos we sent. CC was very patient. . . never made us feel rushed or pressured and ultimately -- we "THE DRESS" for my daughter. Highly recommend The Crystal Bride and looking forward to the big day!!
Kelly Z
5.0
9/04/2024
Thank you to the Crystal Bride team for making me feel like a princess on my wedding day! They helped me choose the dress of my dreams and I am forever grateful! I worked with Rebe...
cca and Eva and they were such a huge help in making my dress perfect for me! My mom also found her MOB dress here as well and got it altered by a member of their wonderful team.
Allie I
5.0
8/26/2024
I can't recommend C.C. and The Crystal Bride enough! From the moment I booked the appointment, she went above and beyond to make sure everything was perfect. She reached out before...
to discuss my budget, style, and to see any inspo pics. She pulled dresses based on the pictures I sent and I even said yes to one of her wonderful dresses! She was incredibly patient, attentive, and made the entire experience fun!
Marissa N
5.0
8/21/2024
Shout out to the entire staff at Crystal Bride for going above and beyond. CC helped me pick out the perfect dress back in November. I live out of state but my wedding was in the a...
rea so I took it with me to have alterations done in my own state. Unfortunately, 3 days before the wedding I tried my dress on and it didn’t fit at all! I walked into the store on the verge of tears and Rebecca was the most helpful and supportive person. Elli worked magic on my dress and by the end of the day, I had a perfectly fitting dress! Thank you to the wonderful team at Crystal Bride, you saved my dress and I appreciate you all so much!!!
Kayley C
5.0
7/27/2024
This was the first and only bridal boutique that I visited, and it’s where I found my wedding dress! Several friends recommended it since they also got their dresses here, and it w...
as the best decision! CC reached out to me day-of to get inspiration pictures, budget, learn who was joining for the appointment — she nailed my vision and the first dress was the one, I kept going back to it! I also did alterations at the shop, Nancy the owner checked in and made super helpful suggestions about the bustle, which turned out beautiful. Further, my mom got her dress next door for the wedding too! I’ve been to several friend’s dress shopping appointments at other stores, and in my eyes nothing compares to the friendly service and overall experience at The Crystal Bride!
Kelly W
5.0
6/18/2024
I loved my experience at the Crystal Bride!!!!! Victoria helped me narrow down choices and find the absolute perfect dress! I loved my dress shopping experience! I highly recommend...
the Crystal Bride to any bride to be!
Hannah B
5.0
5/28/2024
I had an amazing experience at The Crystal Bride! Rebecca picked beautiful dresses for me prior to my dress shopping appointment. She was incredibly patient and friendly throughout...
the appointment and also let me know what customization options were available for each dress. I fell in love with one of the dresses Rebecca had picked out and had all my alterations done in-house through one of the tailors Crystal Bride contracts with. Eliut is so sweet and incredibly talented - she was able to create and add custom long sleeves to my dress. Everyone at The Crystal Bride was always pleasant, professional, and super helpful at all of my appointments and I was so happy with my dress!
Miriam K
5.0
5/19/2024
My daughter found her beautiful dress at The Crystal Bride! Nancy and Veronica were so wonderful to work with! Would highly recommend looking here for your dream dress, so many to ...
choose from!
Thank you Nancy for everything! You were definitely a calming presence while I was freaking out about getting this dress to Colorado in good condition! Everything turned out perfect!!
Marlena W
5.0
5/15/2024
This bridal boutique was recommended to me by my coworker (her daughter bought her dress here), and I’m so glad I came here! Everyone was so nice, and my consultant CC was amazing!...
She touched base with me a few days before to see what I wanted and if I had any inspiration pictures. When I got to my dressing room the day of, there were already multiple gorgeous dresses waiting for me. I truly felt like CC wanted me to find a dress that I felt beautiful and confident in. And of course I did! I would definitely recommend the Crystal Bride if you’re looking for a boutique with reasonable priced dresses and excellent service.
Nicole P
5.0
1/27/2024
We absolutely loved the Crystal Bride. Our consultant Rebecca helped me twice since I needed time to think about my decision. She was extremely professional, honest, and helpful. W...
hen my mom picked a dress well above my price point by accident we were super impressed with how politely she handled it. We didn’t end up getting my dress there but they had tons of lovely options and were super helpful!
Jamie W
5.0
11/16/2023
Amazing experience!! They were so friendly and fun during my appointment! They pulled some dresses based on my likes and then also let me and my guests walk through the stock and p...
ull dresses! They had a wide selection and all great quality across a wide price range. Once I picked a dress, they held a meet the dress appointment. They also have seamstresses that they contract who hold appointments in house. My seamstress was wonderful, so kind and a MAGICIAN (I lost 40 pounds between when I bought the dress and the wedding and my dress was full of beading that she had to work with when taking fabric out - you couldn't even tell when she was done)! Very reasonably priced! Once alterations were done, they held onto my dress again and steamed it a final time right before the wedding at no additional charge.
Katie R
4.0
10/27/2023
I came to this bridal shop because it was the only one nearby that had the dress I really wanted to try on. Their selection is vast - so you will have a lot of options. During my t...
ry-on process I felt that there was a lot of "compliments" given in every dress, even though I knew some of them were definitely NOT flattering. It was almost like a "let us empower you" type of vibe, which I respect and appreciate but, if I don't look good in something I want to know. You can use their in house seamstresses for alterations which is great. We did have a little problem after I scheduled all of my appointments I realized I would be out of town for one of them. I called to try and reschedule and was told that they could not reschedule any of the appointments. After going in circles for a few minutes about how they couldn't change one appointment (I had been warned of this from another friend who got her dress here and ended up going to an outside seamstress) I asked if I could just switch seamstresses and change all my appointments. They said I could, but now I would have to be rescheduling all of my work schedule in order to accommodate them. (It was my wedding so obviously I would do whatever I needed to in order to get to my fittings.) It was just a little frustrating that I was told there is "nothing we can do" and had to come up with a solution myself.
Otherwise the seamstress did an AMAZING job. My dress was perfect. The store is beautiful and the staff is very helpful.
Katie M
5.0
10/11/2023
Everyone at The Crystal Bride was just lovely! Picking out my dress and getting it altered was such a fun experience because of the amazing staff. My mom actually found her dress t...
here too!
Paulina N
5.0
9/30/2023
Beautiful location and so many beautiful dresses!!! The girl who helped me pick out my dress was amazing! The whole process was so fun!
Kaitlyn M
5.0
9/20/2023
The Crystal Bride made the wedding dress buying experience so easy & amazing. I tried on maybe 10 dresses max before I found my dream dress. I used them for alterations as well. My...
dress came out perfect & fit me like a glove. Highly recommend.
Abby K
5.0
8/28/2023
Ashley P
5.0
8/12/2023
Victoria was amazing! She already had gowns picked out according to the style I wanted and was a pleasure to work with. Highly recommend!
Kayla F
5.0
7/27/2023
I had the best experience shopping and altering my wedding dress with Crystal Bride. They made me feel so beautiful every step of the way and the entire process was seamless!
Emily H
5.0
7/11/2023
They have so many dress options and the consultants are wonderful!
Julia H
5.0
6/11/2023
LOVED my experience with the Crystal Bride in Geneva! They have so many beautiful gowns in their salon that you are sure to find your perfect dress! The price point is also reasona...
ble and everything is high quality! They even offer in-house alterations which made my dress process seamless from trying on, ordering, the alterations and they steam it for your big day! Would recommend to all brides.
Taylor S
5.0
5/15/2023
The Crystal Bride was my only dress shopping experience and I don’t have enough wonderful things to say! Victoria was great during the shopping experience. She encouraged me to try...
different styles of dresses and made the experience fun. In house alterations were also so convenient and Laura was awesome. My dress was everything I hoped it would be thanks to all of the lovely ladies who work here. My experience was so positive that my Mom and MIL also purchased their dresses and had them altered at the Crystal Bride.
April V
5.0
4/05/2023
Everyone who works here is very friendly and helpful. Nice selection of dresses.
Response from The Crystal Bride on 05/09/2023
Thank you April.
Angela R
5.0
11/14/2022
Absolutely could not recommend this more! Went to a few other places but my experience at the Crystal bride was so amazing. They’re so sweet and helpful there! My dress was absolut...
ely beautiful, they were very helpful and did an amazing job.
Response from The Crystal Bride on 05/09/2023
Thank you Angela!
Elizabeth C
2.0
11/07/2022
My dress shopping experience at Crystal Bride was great, they were very helpful at reaching out before and getting an idea of what I was looking for.
However, when it comes to alt...
erations, i could not be more disappointed. The pricing of the alterations at Crystal Bride is an absolute scam. They advertise it to patrons as though it is the “most affordable in the area” to make you think you are getting a great deal, but there are so many other options out there. They schedule you three alteration appointments and don’t tell you the price until your second one so that you feel stuck and like you have to finish. I can say that by taking my dress home after my second appointment and not letting the seamstress at Crystal Bride finish the work I am saving $500. I took my dress to an excellent seamstress who provided the same quality of work for a fraction of the cost, an actually accurate cost. Don’t trust the scam, you don’t “have to” get your alterations there and they are not “the cheapest you’ll find.”
Response from The Crystal Bride on 12/03/2022
Elizabeth, I am happy that you had a great shopping experience with us. I am sorry that t...
he alteration process was not to your liking. There is no obligation to use the independent seamstresses that are in the store. We do always give you the alteration policy to read and initial and I see that you had done that. I am happy that you were able to find a seamstress that altered your dress to your liking. Best Wishes and Congratulations!
Jackie K
5.0
11/02/2022
I love my wedding dress from the Crystal Bride! Irene was so patient and helpful and was the one who suggested I try on the dress I ended up with, even though it was slightly diffe...
rent from what I had in mind. It turned out to be the perfect choice! I received so many compliments on it. Not only did I find my perfect dress but my mother and my husband's mother and grandmother found their dresses at Elegant Evenings by the Crystal Bride, too. Thanks to the Crystal Bride I truly felt beautiful on my wedding day!
Response from The Crystal Bride on 12/03/2022
Thank you Jackie, we are thrilled that you and your family all found dresses with us! Bes...
t Wishes and Congrats again!
Lauren H
5.0
10/28/2022
The first and only bridal salon I went to and so glad I picked The Crystal Bride. Victoria was so great, had dresses pulled for me based on what I shared with her earlier in the we...
ek. After trying on my first dress and giving feedback she pulling the dress that would end up being my dress. They have a huge variety of styles and price points.
Response from The Crystal Bride on 12/03/2022
Lauren, thank you for the kind words. We are so happy that you found your perfect dress! ...
Congrats again!
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The Crystal Bride
Nancy McElvenny
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Owner
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The Crystal Bride
Why use The Knot to message vendors?
Messaging our verified vendors on The Knot is free, safe and secure. Conveniently track vendor messages and planning details all in one place. Our mobile apps make it easy to stay in touch with vendors while you're on‑the‑go. For personalized pricing and package details, sending the vendor a message is the fastest way to get info.