The Curtis Atrium

I would give the Curtis Atrium negative 5 stars if possible. I have assisted with the planning of 5 weddings over the past 10 years. My most recent wedding was my daughters at the Ballroom at the Ben in Philadelphia. My oldest son was married at the Merion in Cinnaminson, NJ. (both top notch venues). I'm a former restaurateur and currently teach culinary arts at a vocational high school. I've never dealt with a wedding coordinator as unprofessional as Lisa. She does not return emails, and if she does the email is always late. My wife and I met with Lisa, my son, and fiancé on Saturday, May 29th. I don't even know where to begin. For $250 per head on a Saturday, you would think everything would be top of the line. Not so. Three beers are offered, one IPA, Yuengling Lager, and Michelob Ultra. I asked if we could add two beers and was told yes with an additional cost. I asked if we could switch two of the beers and was told yes at an additional cost. The bar for cocktail hour and the wedding is not the premium package. Again, for $250 per head a premium bar should be a given. Most of the men in our family drink Crown Royal and my son wanted a Crown Royal Manhattan as a signature cocktail. I asked if we could swap out the Seagram's 7, which is a very low end whiskey, to Crown Royal. Of course I could, at an additional cost. Cordials were not even listed. For cocktail hour, there are a measly 8 passed hors d oeuvres. I asked if we could add 2 more. Of course I could, at an additional cost. The selections for beef on the dinner had prime rib and filet mignon for an additional $10. Here we are at that $250 per head saga. The room for the reception is an additional $3500. Lisa told us the room is sometimes dark in November. For an additional $2500 we could upgrade the lighting. Lisa was unfriendly towards me with these simple requests and replied several times "Ill have to check with my people" All of the wedding coordinators I've dealt with over the years did not have to "check with their people". Lisa also spoke negatively about Finley Catering when I told her my daughter was married at The Ballroom at the Ben, which was truly AMAZING! (very unprofessional). I'm saving the best for last. My future daughter in law asked Lisa at least 3 or 4 times to keep a soft hold on the date. Upon departure, my wife asked if there was a soft hold on the date. Lisa responded like she didn't even know what a soft hold was. She then proceeded to inform us that there was no soft hold and if anyone were to put a deposit on the date we would lose the date. Not even a courtesy phone call or email would be given. Today is Wednesday, May 3rd, and still no contact from Lisa after meeting with "her people" We met with Lisa with the intent of paying a deposit to lock in the date. My daughter in law left in tears. The venue is absolutely beautiful. However, The Curtis really should look at how business should be professionally handled. For the prices they charge, everything should be top of the line and MINOR requests should be granted without "checking with my people!!

The Curtis Atrium was everything we could have wanted and more for our wedding day. We worked with Lisa and Jordan in coordinating our event, and they were wonderful to work with. After many (nitpicky bride) details and emails back and forth, everything looked better than I could have imagined the day-of. Lisa, Jordan, and the entire catering staff were incredible and highly professional. All of our guests commented on the delicious food as well as how attentive the staff was. Waitstaff serving tray passed dessert in the middle of the dance floor will be a moment we will remember for many years to come. Also, the bridal attendant for our event was phenomenal; I don't I went more than a minute without a food offering or a drink in my hand. We couldn't thank the Curtis staff enough for creating an unforgettable evening for us and all of our guests!

The Curtis Atrium did a fantastic job hosting our wedding. The venue looked absolutely gorgeous and everyone thought the food was the best food they have ever had at a wedding. It was delicious and beautifully plated to match our elegant event. The staff was extremely attentive, timely, and made sure that my husband and I were taken care of along with our immediate family and guests. Lisa and Jorden did a fabulous job of organizing everything and ensuring that the day went without a hitch. They were communicative and so helpful every step of the way! Thomas was also so kind and made sure that we had everything we needed! They are all truly rockstars and I am forever grateful for all of their help and expertise!

The Curtis was perfect for our day - all of the staff were incredibly helpful and professional, the food was AMAZING (Constellation Culinary), and our coordinator Amy was an absolute rockstar in not only helping us prep for the day, but assisting with making sure everything ran smoothly on the day itself. They were also super accommodating with everything involving Covid (allowing us to move our date a full year up no problem, information regarding the vaccine mandate, etc.). It's just such a beautiful location and we are so, so glad we picked this as our venue!