Dessy Group is your source for social occasion dresses including bridesmaid dresses, flowergirls, junior maids, and tuxedos
Also, be sure to check out our new Dessy Collection bridal gowns. https://dessy.com
The Dessy Group Reviews
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Reviewed On 3/27/2022 by Lindsay D
Buyer beware. Do not buy your bridesmaid dresses from this company. The sizing is so off it is laughable. I am in a big bridal party that all hate their dresses and can’t believe how low quality and off Dessy is with sizing. Everyone is pissed....
I had to pay to have the top of my dress restructured. Yes RESTRUCTURED and altered to even remotely come close to fitting me properly. Support and return policies are shitty. One bridesmaid was able to get a partial refund because she caused enough of a stink with the sizing being so bad. The rest of us weren’t successful. Please spare your bridesmaids the cost and stress and order from another company with better return policies or even better…take them shopping in person. Telling everyone I know to steer clear of this shit company. You and your bridesmaids will be happy you went with another company. DO NOT BUY.
Reviewed On 1/21/2022 by Alyssa T
These dresses were perfection in everyway. I had ALOT of bridesmaids and mixed dresses and FOUR colors. And it all came out beautifully, soooo complimentary to each other and the team at Dessy Group in NY,NY were a pleasure to work with. Highly...
Reviewed On 11/23/2021 by Grace G
Wedding planning wasn’t easy, especially in a pandemic. Most of our vendors adjusted to the uncertain times, kept us in the loop with changes, and bent over backwards to make our day as perfect as possible in a pandemic. Not Dessy.
bridesmaids gowns in June 2021 for my wedding in October 2021. Orders were expected to ship mid-September. Come September, no updates from Dessy, so we reach out for tracking information.
Imagine our surprise when Cindy Dessy replies that their factory shut down, our gowns are not in production, and they will not arrive in time for the wedding. Let me clarify: Dessy did not attempt to contact us about this when the factory shut down, they waited until WE ASKED THEM, with only 5 weeks to go until the wedding.
Cindy Dessy gave me a call, and I expected to discuss a solution. Instead, Cindy listed out excuses, met my concerns with condescension and hostility, and showed no empathy or remorse. It became my job to keep the call on-track and find a solution. Cindy only apologized once - at the very end of the call, as she hung up.
Dessy offered to replacements from their domestic stock - gowns in the same colors, but not the styles we had chosen. While not ideal, it was a solution, and Cindy assured me the gowns would arrive on time.
But the gowns that did arrive were defective or mishandled. One gown meant to ship to New York was instead shipped to New Jersey - to a town that doesn’t exist. Other gowns arrived with unraveling lace, torn skirts, and bleach stains. Some gowns could be salvaged, others couldn’t, and we had to turn to other retailers. (Brides, may I recommend Lulu’s and Amazon?)
Dessy should learn from this, reevaluate their business practices, and offer professional development training to Cindy. But I do not expect them to do so. Instead of learning from the pandemic, they made its uncertainty and chaos their business model. Brides, RUN AWAY from Dessy - they will not meet your expectations, even if you expect the bare minimum.
Reviewed On 10/10/2021 by Tori P
We had a lot of ups and downs with this company but in the end the customer service and ability to rush shipments made up for it. The pandemic caused Dessy to have a low inventory of ready-to-ship dresses and halted production of all custom dre...
sses. Even though the initial communication caused a bit of panic, after working with Iris we were able to get all the dresses in time for the wedding with enough time for alterations.
Reviewed On 9/17/2021 by Amanda L
I get Married in 2 months. I have 8 bridesmaids and all of them ordered their dresses ahead of time for my wedding in November of 2021. It is now September… and one of my bridesmaids who ordered her dress in May, received an email from Dessy st...
ating that “they cannot fulfill her order due to COVID regulations”. So now, she is stuck without a bridesmaid dress. All of my girls ordered the color amber sunset in Lux Chiffon and they all came in on time and were beautiful. However, the bridesmaid that does not have her dress now has to worry about finding another one off of a different site, and we’re hoping it’s the same color. I am So upset with dessy. I’ve tried calling, no answers no matter how long you wait or call, they actually hang up the phone on you. She cannot get another dress from dessy because they take 24 weeks to ship. So what is she supposed to do, Dessy? As the bride, this is very annoying because now I have to worry about one of my bridesmaids dresses looking completely different than the rest of the dresses. They said they would give her a coupon. That does not help when my wedding is less than 2 months away, and Dessy screwed us over. Not happy at all and I would really appreciate a response in order to fix this issue, because my bridesmaid did everything she was supposed to by ordering her dress ahead of time, and Dessy did not do what they were supposed to do
Reviewed On 12/21/2020 by Anna Kate C
My bridesmaid dresses were GORGEOUS! I assigned my girls a shade of grey because Dessy had so many colors! They were able to pick out their own dress in that color. There were so many options! It turned out great and their staff was amazing an...
d easy to work with via online.
Reviewed On 7/29/2019 by Lisa D
I got married in June 2019 and choose The Dessy Group because I fell in love with their Mist color. I wanted that icy blue/grey color that I referred to as a Cinderella blue. I also liked they hard a large selection of styles for my girls to ch...
oose from. I chose the color and fabric and let the girls choose the style that best fit them, after all they were paying for the dress. They were all happy with their dresses and they wore well. I loved that each style had their own size chart. It really helped to keep alterations to a minimum. With the exception of my pregnant Matron of Honor, most of the 8 girls only needed the hem done. My only issue was they were delivered after they date they had originally said. After several weeks of going crazy trying to find ties for the groomsmen, I checked their website to see if there was a men's line/company. To my surprise, they had also sold ties, made specifically to match the colors of their dresses. I ordered them, those arrived quickly! I had an issue with one tie that looked terribly creased, I reached out to customer service. They asked me for a photo and they quickly shipped out a new tie, free of charge the next day, no need to return the defective one. Great experience and customer service