The Dessy Group

Nice styles but very overpriced. They should be priced around $100, not $300. The lux chiffon is very thin. It will be light and comfortable but not worth the money. Fits funny too, so alterations needed.

These dresses were perfection in everyway. I had ALOT of bridesmaids and mixed dresses and FOUR colors. And it all came out beautifully, soooo complimentary to each other and the team at Dessy Group in NY,NY were a pleasure to work with. Highly recommend!

Wedding planning wasn’t easy, especially in a pandemic. Most of our vendors adjusted to the uncertain times, kept us in the loop with changes, and bent over backwards to make our day as perfect as possible in a pandemic. Not Dessy. We ordered bridesmaids gowns in June 2021 for my wedding in October 2021. Orders were expected to ship mid-September. Come September, no updates from Dessy, so we reach out for tracking information. Imagine our surprise when Cindy Dessy replies that their factory shut down, our gowns are not in production, and they will not arrive in time for the wedding. Let me clarify: Dessy did not attempt to contact us about this when the factory shut down, they waited until WE ASKED THEM, with only 5 weeks to go until the wedding. Cindy Dessy gave me a call, and I expected to discuss a solution. Instead, Cindy listed out excuses, met my concerns with condescension and hostility, and showed no empathy or remorse. It became my job to keep the call on-track and find a solution. Cindy only apologized once - at the very end of the call, as she hung up. Dessy offered to replacements from their domestic stock - gowns in the same colors, but not the styles we had chosen. While not ideal, it was a solution, and Cindy assured me the gowns would arrive on time. But the gowns that did arrive were defective or mishandled. One gown meant to ship to New York was instead shipped to New Jersey - to a town that doesn’t exist. Other gowns arrived with unraveling lace, torn skirts, and bleach stains. Some gowns could be salvaged, others couldn’t, and we had to turn to other retailers. (Brides, may I recommend Lulu’s and Amazon?) Dessy should learn from this, reevaluate their business practices, and offer professional development training to Cindy. But I do not expect them to do so. Instead of learning from the pandemic, they made its uncertainty and chaos their business model. Brides, RUN AWAY from Dessy - they will not meet your expectations, even if you expect the bare minimum.

We had a lot of ups and downs with this company but in the end the customer service and ability to rush shipments made up for it. The pandemic caused Dessy to have a low inventory of ready-to-ship dresses and halted production of all custom dresses. Even though the initial communication caused a bit of panic, after working with Iris we were able to get all the dresses in time for the wedding with enough time for alterations.