The Emerald Event Center at the Residence Inn Avon

with the pandemic full force, we were able to have our dream wedding reception at Emerald. The staff, food, and management truly outperformed. Highly recommend working with Emerald for ANY catered event.

from our guests on the food, service, and venue. We could not be happier.

in October. Kelly at Emerald Events responded to our request for a date right away and we were able to get back on track in the blink of an eye! All of our communications were handled professionally and swiftly. In addition, the venue itself was the perfect place to host our reception. The convenience of having the hotel attached to the event center was great for all of our out of town guests! Kelly and her team did an amazing job of coordinating all of our décor and making the ballroom space look exactly as we pictured. Chef and his staff were fantastic. All of the food from appetizers to entrees to late night snacks were raved about! We couldn't be happier with our choice to work with Emerald Events Center. Thank you to everyone for making our day unforgettable!

ay. She was just as excited (with good news) and sad (with bad news) for me every step of the way and I will never forget that. When we pulled up to EEC on our wedding day, I saw her and said, "there is my girl!" with a huge smile on my face. She was so sweet to give us a personalized gift which means I know she listened to me talk about my dog multiple times :). The day of the wedding (at 3pm, while we were in church getting married), the governor put restrictions on alcohol and closed all bars across the state early. They were very kind and flexible and had little surprises to make it better! The food was great, the staff was amazing, and the overall experience will NEVER be forgotten. I highly recommend! You know they love what they do - it's more than just a job for them.

ut this wonderful location and outstanding staff that made our dream wedding come to life. Thank you from the bottom of our hearts! PS: the chef was amazing and extremely accommodating as well. If you want to be treated like royalty, book with them!

especially the surprise in our fridge)! The team there is the best you will find! As for the actual room and hotel- amazing! The ballroom was beautiful and everything was put together exactly how we discussed without any stress! We are still getting compliments about the food and the staff being perfect. The hotel rooms were amazing and everyone could have breakfast together the next day! I am so glad we used Emerald Event Center and it took so much stress off of me!

an absolute dream wedding and I’m so happy we chose the event center for our venue!

is that the evening went too quickly . It's a wonderful venue - a real asset to Lorain County!!!

o idea what we were getting when we booked, because the Emerald event center was pretty new. We could not have been more pleased. I can honestly say that everything was perfect. Shannon seems to be a perfectionist which work to our advantage because, honestly, my daughter’s wedding day was everything she had hoped it would be. Not just the day of but everything leading up to the day of. We had many out-of-town guests And every single one had only positive comments about the hotel. It was a great gathering spot for everyone all weekend long. When we came with three carloads of gift bags and all the necessities for the wedding there were so many people at the front door waiting to help us. And we really needed the help there was tons to be carried in. So, thank you Shannon! I can’t tell you how much we appreciated all that you did for us. I would not have changed a thing at

ception and everything was absolutely perfect. The venue looked beautiful, the setup was perfect, our request to have a cookie table went very smoothly, and the staff at the reception was so polite, ready and fun! Shannon is such a sweet, kind person and I would recommend this venue to anyone. Chef Bernie did an amazing job with the food service. The guests at our wedding were raving about the food, service and venue. Everything was delicious. I have no complaints for this venue. I wish I could do it all over again - my husband and I are very, very happy with how everything turned out. Thank you to the staff at the Emerald Event Center!!

, and any questions or concerns I had were always addressed immediately. I am so happy with how everything turned out! It was the most perfect day!

and did fun little extra things for us that we weren’t expecting (like giving me an extra side of mashed potatoes with my meal since she found out how much I loved them and giving my husband his favorite potato we tried at the tasting, with his meal on our wedding day even though that’s not the starch we went with) and a few other things that to me was a reflection of her character and she’s absolutely perfect for the job. Emily had her cousins wedding the day of our wedding so she could not be there (which is completely understandable) and we had Shannon filling in for Emily. My husband and I both felt that we were lucky to have Shannon fill in for Emily and she did a perfect job helping with the rehearsal and rehearsal dinner Friday night and the entire wedding day on Saturday. Shannon made sure everything went as smoothly as possible and we are very lucky to have been able to work with her too. Mindy is such a sweet sweet woman. We are so lucky that we got to work with her for our wedding too! She stayed until almost midnight on Friday night working and that work ethic is amazing to me. We were putting up our backdrop Friday night while she was in there and she got an extension cord for us, when we were trying to untangle our lights she brought out mini water bottles for us. She is seriously one of the sweetest women I have ever met and she is also perfect for the job she does. The entire staff at Emerald couldn’t have been any more perfect and our day we will never forget and we have The Emerald Event Center to thank for that.

ted well with us and were very helpful Day of. The only complaint would be the central reservation system, which is a Marriott issue not a wedding issue. They told a few of my guests there were no rooms available period, not just that my block didn't have any more rooms (which if I had been made aware I would have added some additional rooms then). Again, this is a Marriott issue though and not a Emerald event center problem. They are unfortunately a part of the process.

etup was just as nice. We had our nice little inside ceremony and moved straight to cocktail hour. Everything went smoothly, and Emily was a gem to work with! Best wedding ever!

es were thrilled with the nice, new hotel suites. Free breakfast in the lobby + the nice bar made for the perfect gathering place for everyone. It felt like a family reunion all weekend! The staff helped make our wedding reception a success. Everything looked beautiful, and every detail was taken care of. The food was also delicious, and the cake from Top Tier was so good that there was not a single slice leftover!

, staff is very attentive and the planning process was super easy! Our coordinator didn't miss a beat! Chef Bernie was very accommodating with my families gluten intolerance and knew exactly what we could and could not have. I would highly recommend this event center for a wedding ceremony and reception. They customized a package that fit our needs and budget. Thank you Emerald for giving my husband and I a day we will never forget!

rocess. Shannon made sure to keep everything on track and checked in with me often. Every guest raved about how gorgeous our reception was, how amazing the service was and how absolutely delicious the food was. The food was cooked to perfection. Every staff member was extremely courteous and polite. If there was a spill on the dance floor, a staff member was near by to clean it up. Any last minute changes were quickly changed by Shannon's amazing staff. Our reception was absolutely perfect!! Thank you so much to Emerald for the reception of our dreams!

ent hands with Shannon! We were blown away during our food tasting and received so many compliments on our appetizers and entrees. Chef Bernie is phenomenal! Mindy was a rock star during our reception, making sure our guests were taken care of at all times. Our family and friends were so impressed and complimentary towards the venue. Thank you to everyone at the Emerald Event Center for every little detail you helped execute to make our day extra special. We are so grateful. We highly recommend this venue! The modern and updated style is beautiful and exactly what we were going for.

ghout the planning process. Chef Bernie and Mindy also were very accommodating and re-assuring that our day would be executed exactly as we envisioned ( and it was ! ). I would highly recommend this venue. They were not only very accommodating but provided us with flexibility to customize our wedding package to make it unique to our wants and needs. We can't thank Kelly, Chef Bernie, and the rest of the banquet staff enough :) Food was great, space was great, service was wonderful !

ted that planning a wedding from out of state would be difficult, Shannon made the process so easy and promptly responded to every question/request that we had. The food was delicious and we received many compliments from guests! Many thanks to everyone at the Residence Inn/Emerald!!

visions became a reality. It turned out absolutely beautiful and the Emerald staff takes care of every possible thing you can think of. Shannon emails to check in on aspects that we didn't answer yet, she met with us as many times as I requested, and everything with the venue for the reception went seamless. Highly recommend this venue! You can personalize the different level packages to your needs and budget!