The Falls were incredible to work with from start to finish. The entire staff is sweet, accommodating and did everything to make sure that our big day was as perfect as possible de...spite pandemic. They also made sure that everyone was as safe as humanly possible during our reception with temp checks at the door, sanitizing stations throughout the venue, social distancing, fewer guests at each table and mask requirements.
Ashley, our coordinator, was amazing to work with. She walked us through every single step and kept us up to date during the pandemic closures and with the COVID restrictions. She made sure our day went off without a hitch and had each and every detail worked out for us! She and her team even helped with the cleanup so that all our family members had to do was load boxes into cars!
They worked so hard to make sure that our day could happen through each Illinois shut down and we’re so sweet to us every step of the way.
Our DJ, Brad, was not only fantastic for us and our guests on the dance floor, but made sure that all of our needs and wants were met! He even pulled out some of his bartender skills to make me a special cocktail!
We would recommend the Falls to any couple who is looking for a full service venue with incredible food and service. If you’re looking for a venue that takes care of you, not just as customers but as people, then this is the place for you!