The Gardens at Los Robles Greens

Where to begin, from the start there were issues with LRG, I received my contract and they tried to charge me $2k more than I was told. They will not let you use outside vendors, I was told I could use my own wedding planner if they were insured, after I was contracted this was denied. For my final payment LRG again tried to charge me $2k more than my contract, I had to catch the error. My details meeting was cancelled 5 minutes before the meeting and I was told someone would reach out to me, I heard nothing. For 3 weeks I spent hours calling LRG and even had 3 people on the phones trying to reach someone. I was 2 weeks out from my wedding and only could reach the pro shop. One week before my wedding I finally made contact and learned they had nothing done, I spent an entire Saturday a week before my wedding on the phone with them giving them all my event information AGAIN because no one had it. No guest count, no food, no floorplan, you name it. The day of was a disaster, our chairs were covered in ants and food, linens were creased all over and stained in massive spots. LRG did not care. We had no champagne in the room that we paid for. They had a tour of the venue (which I did not mind) until the tour was allowed into the bridal suite and restroom while I had minors changing and not clothed. LRG did not care. LRG staff were told over 5 times by various people that bathrooms were out of soap, papertowels and toilet paper, it was never refilled. I was being yelled at about getting to the golf course for photos and told I had 10 minutes. If you do not use their photo vendor they will treat you terribly. During my private vows LRG made my DJ knock on the door to the room 2 times to rush us claiming we could not fall behind schedule because they had another event and the food temperature. I asked for just 5-10 more minutes to exchange vows and was told no. My apps in the bridal suite were freezing cold. When me and my husband got to our table they never served us food like they were supposed to and rushed us for. They served 4 tables before serving us. I paid for wine with dinner and they never offered this to my guests. I PAID $350 EXTRA FOR THIS SERVICE. They limit the volume of the music through their own system, you could not hear our music during the ceremony. I was so nice during the process and even when they ghosted us 3 weeks before the wedding, I never complained. I tried to discuss this with LRG and get this rectified, they have refused and their offer to fix this was a slap in the face. LRG now refuses to communicate and answer. BEWARE, the reviews are not for the same quality venue, service has changed, they only want their preferred vendors, and they do not care, its evident by their lack of communication, even interrupting my vows, and allowing strangers into rooms where women and minors are changing.

My 11 year old daughter was a bridesmaid And was changing in the bride get ready room and the venue brought a potential customer through very unprofessional and this was on a Saturday during the wedding The bathrooms for guests was not supplied with paper or soap and make sure you have a baker who can deliver the cake around wedding time because they won’t let you store it in a fridge so get ready for a high stress day with no privacy

What a perfect wedding venue! The grounds are stunning, the food is delicious, and the staff are incredibly friendly, attentive, and knowledgeable. We were in such good hands with McKenna and she was a wonderful guide for us throughout the entire planning process. Our guests loved the venue and from the ease of the venue to the beauty of the grounds, all of our guests said it was one of the best weddings they’ve been to, which we thank Los Robles Greens and McKenna for making it such a special and memorable day. Highly recommend!

My son and daughter in law were married here one week ago. I can only say that it was a beautiful ceremony and reception, smoothly and professionally run with delicious food and perfect service. This place has it totally together.