About this vendor
It's our goal to provide our clientele with quality services and affordable prices. We have stylists that are trained in providing you with a professional experience in a comfortable atmosphere. It is our desire that each bride feels that she is receiving the most pleasurable experience possible!
Details
Beauty
- Beauty Group Bookings
- Hair Stylists
- Makeup
- Eyelash Extensions
- Makeup Artists
- Makeup Trials Available
Reviews
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3
out of 5.02 reviews
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have never written a bad review ever. In fact i have 4 very happy reviews to write from my wedding day. But not for this one... I called the salon on a Saturday 2 weeks b4 my wedding and spoke to Amber. Told her i was interested in make up and hair for my wedding. 8 for MU and at the least myself for hair. She quoted me 35ea for makeup and 50 for hair said Jayme was their mobile person and was out for the day, she would call her now and see if she could have her call me now, if not she would be back in the salon on monday and for sure would call me then. I didnt hear from her over the weekend, ok no biggie. Monday came and went, tuesday too, i called left a message no return call then i called again spoke to Amber, Jayme was on her lunch or not in yet but she said she would call and give her the message and call me right away. The next week i get a random text message from a Nicole-that shes available and asks for time, number of girls and location. I confirm with her all the details that i had given and received from calling the salon. She informs me she doesnt do make up and if its an updo it will be 60 each plus a 50 travel fee. Ok, still a good deal so i book. She needed a number for hair which unfortunately i didnt have yet. I explained i had wanted hair only for myself and wasnt sure if more girls would be interested. She texted me, that she was under the impression there were more girls. I told her that was for make up and i apologized if there was any confusion. I told her of it wasnt worth it for her i understand, just let me know. she stated she could do it but would need to up the travel fee and know right away how many more girls wanted their hair as she would have to come all the way from Apple Valley on her day off. again I agreed i wanted it to be worth it for her. So messaged her back (wednesday) sounded fair to me and i would pay the extra. Thursday she texted and asked for pics, time and address (although id already sent that to her in my very first reply to her).unfortunately my reply to that sat in my outbox. i didnt realize until Saturday, the night before my wedding. (We had 3 trips to the ER the week of my wedding- myself a concusion, my little sister a broken wrist, and my cousins dialysis machine stopped working after he flew in- it was a crazy wedding week.) I messaged her and apologized only to get a response that she assumed id moved on to someone else and was no longer available. I was completely blown away! I couldnt understand how she could have come to the assumption i wasnt planning to use her anymore within a couple days of the wedding. I had just confirmed with her on wednesday and told her all seemed ok with me, and fair (despite the fact shed already changed the price on me twice). She texted me that shed been trying to confirm with me all week... but she hadnt been... after my reply on wednesday there was only her one message on thursday. Nothing else.... So there it was 11pm the night before my wedding and i had no one. I eneded up two hours behind schedule trying to keep a curl in my own hair only for it to fall flat. I just wore it down. Wish she would have said something if she she was thinking of scheduling someone else instead.
It seems to me like she might have gotten an offer for more money and just decided to take that instead. I wish she would have just told me when i asked her tje first time instead of just leaving me stranded. I dont get a redo there.
I worked with Kristen Luzzi at The Glam Box Salon and was so happy with her and how my hair and makeup turned out. She did a fantastic job and I got compliments all night. I would definitely recommend her to anyone with hair or makeup needs. She was on time, made sure I was satisfied and listened to exactly what I wanted.
Contact
147 East Vine Ave., Redlands, CA
The Glam Box Salon
The Glam Box Salon's photos