The Golf Club At Echo Falls

The venue looked nice, but the service was terrible. We were excited to have found a venue that could do it all, but unfortunately, what we got was poor service, an untimely setup and a loss of our guests due to them starving. It doesn't feel good when your great grandma, aunts and uncles, walk up to you to say bye early at your wedding because they all need to go eat when you paid a fortune to avoid that from happening. Below are the items we reached out to Wendi Hroncich about, months ago, just to be ghosted after our final payment was made. Buffet: •We ran out of food with four tables left to eat. We went with a buffet over plated, to ensure that our guests had plenty to eat, but it turned out that no backups of anything were created. This resulted in 36 of our family members leaving around 7:15pm, rather than staying all the way through. •Food was cold, just like we were worried about at the food tasting. •Fry bar: It was brought out at the right time, but we had to hunt down Tiffany to get tongs to be able to serve it. •Ice cream bar: Our impression from our previous meetings was that the ice cream bar was a self•serve ice cream station with toppings. It was to our disappointment to learn that we had literal ice cream bars, like what you could get at Costco. •Service: •Water refills and cleanup: I had several guests ask for more water as well as for their plates to be removed from the table. It took 45 minutes for them to get water as well as plates to be cleared after being asked. Each person that had asked, had to get up and find the servers. •Champagne: Champagne was given out for toasts, except for the newlyweds. •Cake: Cutting time was scheduled before the wedding day. They brought the cake out on time, but there were no forks or spoons, no plates, no knife, and no cake server. Our photographer had to go back to the kitchen and ask for those items which resulted in Tiffany coming out with the knife. He then had to go back again to ask for the plates, forks and cake server. •Bread: Bread was brought out when we ran out of food. No one was informed. It took the officiant to ask if the bread was up for grabs after he walked by the room. Ceremony: •Our understanding was that we would have a cart with chauffeurs to bring people over who were not capable of walking, but we didn’t get that. My dad ended up being the chauffeur. •Bride's ride: We were told, by Tiffany, someone would be taking the bride out to the ceremony area with her dad. Her dad had to go back inside to find a person to drive. •Ceremony setup: •Signs: There were no signs and no personnel to tell people where to go. I, the groom, had to tell everyone, who was deferred to the reception hall, where the ceremony was located. •Chairs: Ceremony area was not set up until 3:15 pm. Our invites had stated 3:00pm. Reception Hall: •Projector: We were informed that the projector was not put out for the slideshow, so a family member had to search for a staff member. We were then told Tiffany would come in at 2 pm. No one was willing to help us get it, except for someone telling him what room he could find the projector in. •Suites: The coffee creamers expired by about a year. Had this gone unnoticed, some of us could have gotten sick from this. All our guests, my wife and I, all feel like we were robbed of what should have been a great once-in-a-life-time experience. Please, for your special experience, do not let this place steal from you what they stole from us.