The Gown Shop

ess a breeze! I love that appointments are 1-on-1 and she made me feel so comfortable while trying dresses on. She had multiple dresses pulled that she thought I would like based off my preferences and the first dress I tried on was the dress that I said yes too! It came in exactly when she said it would and fit perfectly! I definitely will be recommending The Gown Shop and Stacy to everyone!

ook a detailed and individualized approach to my appointment. She was so engaging, fun and provided great insight into the whole process. She’s a bride dream! In addition, the dresses were well structured and very high quality compared with some competitors. Highly recommend visiting this adorable shop to find your wedding dress!!

easy and I bought my dress that day 1 stop shop! If you are wanting to look at dresses and don't know where to start? START HERE!

decision & The Gown Shop is the cutest place! Will definitely be recommending to family & friends!

s that you want! I found my dress and even tried on some that were close to being the one! I recommend coming to this shop if you want a one on one appointment and just to be helped by such a wonderful person!

kes and dislikes made it very easy to pick the perfect dress! Everyone loved the dress, more than I could imagine!

ou. Jen provided me so many options of dresses to try on and was so helpful in deciding on the perfect dress. I would recommend all future brides visit TGS!!

and Stacy answered all of my questions before I placed my order! Overall, I couldn't recommend The Gown Shop more & Stacy was the absolute best!!

ience dress shopping, she sat down with me at the beginning to really discuss what I liked in previous dresses. She also made a point throughout the appointment to get to know me and my fiancé's story as well as my party which was very personal and made the day that much more fun! Stacy has a very effective process of picking a handful of dresses at a time and going off of those choices to guide the rest of the appointment. For an indecisive person and overthinker (such as myself) this was great and ensured things were not overwhelming! She also provided a variety of gloves and veils for me to try on once I got down to my top dresses. When I chose my dream dress she explained all the costs and answered all questions I had regarding the process thereafter. Stacy is very knowledgeable, organized, flexible, and kind. She made this whole process so much fun and catered to what I wanted! I cannot say enough good things about her and my experience. I'm so happy I chose The Gown Shop Bridal!

’t like about each dress and then pulling the next one based on that feedback. Even though I ended up LOVING & BUYING the very first one after she pulled that from looking at images I liked. She also even took the interest in getting to know me, asked how wedding planning was going, etc. she didn’t make me feel rushed and I was able to enjoy the entire experience. I highly recommend!

es without feeling overwhelmed like you do while in a regular dressing room. I found my dress at my first shop all thanks to Stacy’s creativity and willingness to create my vision by combining an accessory with a gorgeous dress. I promise you’re in good hands when you shop at The Gown Shop.

of them my consultant, Jen, pulled a few dresses out of my original description. The first dress I liked, but the second dress LOVED! I ended up buying it! The ladies took all the pressure off me and helped relieve my stress! 10/10 would recommend this shop to any bride!

k you so much!

sing dresses to try on. I found my dream dress at TGS--it was everything I wanted and more!

esses I loved, and the dresses were added to my “profile”, I chatted briefly with my stylist upon starting my appointment, and the second dress she pulled that I tried on, I knew was the one! I immediately had my mom FaceTime my sister to show her, and when I agreed to try other dresses on, I just didn’t want to take the dress off! After trying on about 6 more gowns, I knew I had to put gown #2 back on… add in a veil, and I knew that was it! Truly the best experience ever buying both my dream dress and perfect veil for my wedding day! I’d recommend TGS over and over again to anyone in the market for a wedding dress!

ress I requested from Essence of Australia. While I had my heart set on this dress before my try-on appointment, Jen did a great job of suggesting other dress and veil styles according to my preferences. I never felt uncomfortable while trying on the dresses, and Jen provided honest opinions and advice. Ordering and picking up the dress was simple, and The Gown Shop provides a list of seamstresses in the area. Debi Ballachino did an amazing job altering my dress to make it fit my body and feel good the entire wedding day. I highly recommend this bridal shop to any bride looking for their dream dress!

re before walking in the shop I would never wear! Boy was I wrong!! The gown I said yes to was everything I could’ve dreamed of but nothing I thought I’d ever be able to wear! It’s perfect! I’m so excited to wear this on my wedding day!

ique and constantly updating. The lady who did my alterations alters dresses from here frequently. She told me she can only count on one hand how many duplicates she's seen! Your dress will be special and not seen over and over again on multiple brides. I was the only bride in the shop for my appointment which was incredible. Jen did a wonderful job pulling dresses that were exactly what I wanted. There were so many that I loved it was hard to decide! I can't express enough how great of an experience I had. If you choose TGS, this will be the place you find your dream gown!!

y the stylist Jen, who carefully listened to what I wanted and incorporated my feedback into what she pulled for me next. Every gown she brought back was gorgeous, and I was pleased by how many options in the style I wanted they had ready to go. She was very helpful in explaining what modifications we could easily have a seamstress add or or remove from every gown when getting alterations. I could not have been happier with my experience, and the fact that I’m supporting a local business makes it even sweeter. I happily recommend The Gown Shop to any bride looking to find the perfect gown!

t beautiful lineup of gowns ready for me when I arrived for my appointment, she already knew which one I would love the most! I chose a beautiful Martina Liana gown, and Jen helped me to make a few changes to it to customize it. I was blown away when it arrived, because it was exactly what I wanted! I couldn’t have asked for a better experience or a more beautiful wedding dress!

lines, etc to help make the most use of our time. She did a fantastic job selecting dresses in the silhouette (fitted) I was looking for, and one by one got more specific on what was working and what wasn't with neck line and other details. I tried on about 10 dresses and the FINAL dress was the ONE! It was lovely to have Stacy, the owner, helping me and guiding me through along with my mom and best friend. The shop is lovely and comfortable. I'm looking forward to being back in the shop with her when my dress comes in. Highly highly recommend The Gown Shop as your #1 place in Toledo to find your wedding dress.

which dresses would be in my budget, which I appreciated greatly! The appointment itself was amazing and I felt so important. I love that the shop is closed to everyone else and you really get their full attention. Every employee was so so kind & helpful!!

(and more) and pulled it first thing. I kept going back to that first dress and said yes! They are very professional, kind, and made my day extra special. I couldn't recommend them enough

cally. I loved that there was no pressure to buy right away as I am a very indecisive person. It was also nice to be the only family in the shop when trying on dresses to not feel the pressure of others. This was overall the best experience and I am so thankful for Jen.

istractions from others which was great! The staff is very knowledgeable on gowns and was just amazing overall! HIGHLY recommend! 💕

hop staff does a wonderful job communicating about your appointment, providing suggestions for alterations, and ensuring you find your perfect gown!

fferent vendors, shop here last. I was out of state while planning and they were wonderfully flexible about my timing needs. I would also share that they do have a no-show policy that was the steepest cost, so make sure that your plans are firm.

ull gowns outside of that. I’m forever grateful for this shop and can’t wait to wear my gown in a few months!

resses, my mom and I sat down with Stacy and discussed what I wanted, plus I had sent her a few pictures from Pinterest of dresses I liked. It turned out that the very first dress I tried on was THE dress!! Stacy found exactly what I had described, and I could not believe that it could be so easy. Her expertise made it such a seamless experience. I would recommend her to anyone!

does. I came in honestly not sure on a lot of things and she showed me all my options and helped me pick out the perfect dress. I’m obsessed with my dress. The overall experience was amazing! Will refer any future brides here.

s no problem. When I went in, I assumed that would be okay and also brought five guests as well but upon arrival and meeting Stacey, she was upset and said the emails stated only to bring four guests. I understand that but I didn’t know why it was a big deal with my appointment and not my friends, and there were already five chairs set up in front of the fitting room anyway. Other than that she was helpful when finding dresses I liked in my price range and I still purchased a dress that day for an amazing price, just a very awkward start and I didn’t understand why she had to say anything when she made exceptions for some and had the store ready for five guests.

mely nice and so knowledgeable. She really made finding my dress easy and stress-free. I’d definitely recommend TGS to all brides-to-be!

fferent, but amazing and more personable vibe here. The fact that I had the entire shop to myself with Stacy going over every little thing I had in mind made me feel so important and so special, which meant so much to me. She helped me into and out of every dress and was so patient and attentive. The first dress that she picked out for me was the dress that I said YES to. And I couldn’t be happier. My dress shopping experience at The Gown Shop with Stacy exceeded my expectations by far.

e make it exactly as I pictured it. The store is super cute as well and I think it had a great selection of dresses. Well worth the 1.5 hour drive!

s and really looked forward to my special time to go in and find my gown. The first dress Stacy put me in is the gown I ended up selecting. There were some aspects of the dress I didn’t love but Stacy reassured me that the gown was very customizable, and I could change the neckline, add straps, open the back etc. She told me that these are her favorite gowns to help design and reassured me she had plenty of experience with ordering and could certainly make my vision come alive. I put down half the payment in February 2021 and paid the remaining balance April 1st, 2021. I was told the gown would be at the shop in July. I started calling the gown shop towards the end of June to inquire about my dress- no answer. After 4th of July weekend, I became a bit more persistent with my phone calls- called daily. I started leaving voicemails, emailing and texting the Gown Shop number that was used to make my initial appointment. No response in any form. It got to the point where I had to call the designer of my gown who reassured me that they would get in touch with Stacy to reach out to me. It was 4:30 on Friday July 23rd when she finally called to let me know that my gown was never ordered, and it would be impossible for my gown to be made in a short time frame. This was devastating for multiple reasons. She had known for several weeks that there was an issue but didn’t let me know because she was trying to solve things on her end but by doing this, she deprived me of precious time I could’ve had to get a new dress. I will say that she offered a few solutions. First, she offered to get the sample gown I tried on, but without the custom changes the designer was going to make. Stacy also offered 4 different dresses I could have from her shop that were in my size but very different from what I wanted. While these offers were appreciated, none of them were what I wanted, and I don’t believe these limited choices we’re a sufficient offer to remedy the egregious error that was made. Even if I would have been happy with one of the few options she offered, I still would have been incapable of trusting her to carry out her responsibilities as a gown provider without making another mistake with so little time before my wedding. I tried to offer her the opportunity to make things right and to correct this error, by paying for my new gown from another shop, which was only a fourth of the cost of the dress I originally purchased from her, and she declined to do anything beyond what she first offered. My custom-made gown was the aspect of my wedding day I was most looking forward to, and Stacy assured me that she could make it a reality. To learn that the gown that I paid for in full several months prior wasn’t even ordered, was devastating. I understand we are all human, and mistakes do unfortunately happen, but Stacy’s lack of communication left me incredibly anxious, and her unwillingness to work together on finding a solution that worked for ME was extremely disappointing. Unfortunately, my experience at the Gown Shop is one I wouldn’t wish on any other bride.

out the perfect dress! I tried on dresses at a different store, but never got “the feeling”. Before Stacy pulled back the curtain, I had tears in my eyes and knew the dress she chose was “the one”. Stacy had excellent recommendations for veils that would complement my dress, and gave me a list of tailors in the area. I highly recommend Stacy and The Gown Shop. She helped make me feel like an absolute princess on my wedding day!

f them. Stacy has so much experience, knowledge and passion for the industry. She sat down with me and my family to discuss my vision before even trying anything on. The private shopping environment made me feel less insecure and rushed. I am usually stressed and overwhelmed while shopping, but Stacy made me feel so relaxed and comfortable. She is an expert clipper and made dresses 4x my size look like they were made for me and it really helped me visualize the dresses better. I really thought I was never going to "love" my dress after my experience at other stores, but Stacy found two dresses that I fell in love with. She was so patient; I tried on my two favorite dresses multiple times while making a decision. My wedding dress is the first dress I ever said "I love this" out loud. Stacy is an absolute angel and I can't wait until my dress arrives.

ed the most personable one-on-one experience I could have only hoped for. I scheduled an appointment here after multiple recommendations and attended my appointment with this idea of all these things that I wanted for my wedding dress. I was very indecisive and Stacy was a rockstar with her patience and understanding and I ended up walking away without a gown. It wasn’t until a week later after a second appointment at a separate bridal shop that I went back to The Gown Shop and found my dream dress that I didn’t even know was my dream dress until I tried it on! It was important to me that I shopped and bought local, and it was really the amazing experience at The Gown Shop that made me want to go back and try on a few more dresses. Stacy does a great job at making you feel like the most important bride. It’s only been about a week since becoming a TGS Real Bride and I’m still reliving my appointment and that experience! Trust me, you will not regret taking the time to shop at The Gown Shop!

t the Gown Shop! Stacy is such a kind and pure person, she is sweet and dependable. Stacy is someone you want by your side when you are picking out your dream wedding dress! Stacy is truly captivating. When I first met Stacy, I was impressed by her personable, organized and humbling personality. She cared about me and she wanted me to have the best experience at the shop. She was so helpful asking questions and pulling a variety of dresses. She was encouraging too! I was so happy with my customized Martina dress. It was the best choice! It was a beautiful dress to wear on our wedding day! I will cherish my time at the Gown Shop forever. Stacy is more than the Gown Shop owner, she is my friend. I am forever grateful to have her in my life! Thank you Stacy.

sburg-area brides.

to the gown shop experience dress shopping was not enjoyable, stressful and I felt worried I wasn’t going to find a dress. The minute I walked into the gown shop I already felt relaxed, and excited. Stacy welcomes you with a huge smile, her energy alone is amazing! Also the first dress I tried in was the one! Not what I had picked but Stacy did amazing! My dress shopping experience was full of good belly laughs, amazing dresses, but also honest advice. I tried many dresses on, and each was equally beautiful and made of great quality but I just kept comparing them to my first dress! My grandma, mon, and my self all left that day having not just finding my dress but having such as amazing time! My grandma said we should invite Stacy to my wedding - so she made a huge impact on her as well lol! Thanks again for such a seamless experience, I can’t wait for my big day to wear this amazing dress + veil!