The Grand Belle at The Bellevue Hotel

made for beautiful photos and a great location. However, there were more negatives from our experience than we would have liked. Throughout our planning process we had three different points of contacts. There was clearly never any internal alignment when passing off clients because we had to repeat information and questions on multiple occasions, and often received different information from different people. It made the correspondence unnecessarily difficult. During the event, the Bride and Groom’s room was the only room that couldn’t check in early despite us requesting it several times. We understand that this is due to availability but it seems like there could be better planning on the staff’s part to make this possible. And despite having a hotel block, our guests were scattered throughout the hotel and we got noise complaints from other guests on the evening of our wedding. Again, this seems like something the hotel could have easily avoided for several parties with better planning. I also requested that we had housekeeping come to our room to spruce it up before our photographers arrived but my request was not cared for until nearly 2 hours after the time I asked for making things more difficult for our photos. And finally, there was only 1 working elevator through the main lobby causing lines and crowds in the space. After the event, we received an unexpected charge for Porterage Gratuity which we were never told about before or during the event. Our group tipped the bellmen and were never made aware by the bellmen or staff that there would be a charge for this service. This feels like an unjust ploy to get us to pay more than we already have.

ed an initial price for a wedding with outside catering and no alcohol as my fiancé and I are Muslim and wanted to cater Pakistani food. Over the course of these two months, as a result of multiple mistakes made by their team, the price increased *twice* and was nearly double than what we were quoted initially. We passed on venues over the course of two months given Bellevue had confirmed a more competitive rate (in writing), only for them to pull the rug from under us multiple times and state that their initial quotes were a mistake. If you are planning a non-traditional wedding, especially a South Asian wedding that deviates from a typical American wedding, this team does *not* know how to handle these requests. We are back to square one now as a result of the unprofessionalism of this team and have had venues slip away from our fingertips because of their multiple mistakes.

nd she made sure everything went smoothly and helped answer my millions of questions along the way. She was very helpful, responsive, and made the wedding planning process as easy as it can be. The day of the wedding I had both Maggie and David by my side and they were amazing. They calmed my nerves and handled any tasks that came up. Thanks to the Bellevue team, my wedding was perfect!

sations, to planning and coordinating details, to the tasting, and the actual wedding weekend/day of - this team made sure every detail was perfect, and coordinated everything so seamlessly. We initially worked with Kelsey, then got to know Pam, and, finally, Sade joined our planning team. All 3 ladies were amazing, responsive, and professional. They made sure our questions were answered, and our voices were heard. They went above and beyond throughout this entire process. When looking for venues, The Bellevue stood out to us because of its obvious beauty, but the staff is really what sold us. They were flexible and willing to accommodate us, and made our guests feel so welcomed. We HIGHLY recommend this venue - you will absolutely not regret it!!