The Grand

of snacks and juices throughout the day. Definitely will return here the next time we are in Charleston.

d up and even more amazing in person during our entire stay. The restaurant on site was outstanding and room service was tasty. But the crown jewel of our stay was the well appointed room and all the amazing artwork throughout the hotel. I will absolutely be back again real soon. Such a stellar first experience in Charleston, SC. The rooms cooled perfectly and the water pressure in the shower was strong. Overall it was an amazing experience and Noah truly made it even better! They even included a nice little note in the evening after turn-down service.

was very nice and the coffee was delicious. Excited to return when in the area!

uggage.

lar were extremely helpful and accommodating! I absolutely loved the lobby and enjoyed looking at the unique art in the gallery! 11/10 we will absolutely be returning!

t parking can be challenging, but we were met with the ONLY option being valet parking for the hotel, at a ridiculous cost of $49/day. While the rooms are very spacious and beautifully appointed, this property is seriously overpriced for what one receives as a guest. The service is mediocre, at best. Here's an example: When we checked out at about 9am, there were no other guests in the lobby. When I received my bill, I asked about the additional $49, and found that to be the valet parking. Now, it was obvious that we had a lot of baggage with us, to the point of struggling a bit, and since I had just inquired about the valet fee, it's also obvious that I am going to need my car next, right? Well, we stood outside at the valet stand for about 8 minutes or so, and when no one showed up, I went back in to the front desk and asked about the valet to get my car, to which the clerk answered 'Oh, she's right back here having coffee, I will tell her to come out.' WHAT?! The clerk KNEW we were leaving; why couldn't she have mentioned this to the valet right then? RIDICULOUS. So, if just looking for a nice [but overpriced] room, in a fair enough location, sure. But if you are hoping for the level of service that is associated with the Marriott Brand, choose something different. I have been a Marriott Elite Titanium member for many years and loyal to Marriott whenever and wherever I travel. It used to actually MEAN some to be an Elite member, but that is no longer the case, at least not at this property.

r (which we were in the process of selling but now it is worth much less). It has very deep scratches in the back wheel molding. It is too deep to have gone unnoticed so there is a driver on the valet team that intentionally hid this from us. I contacted the hotel with pictures but they just point to the fine print that it is my responsibility to inspect the vehicle. When we drove away they backed it in and stood in front of that wheel so I did not see it. Based on the pictures it looks lie it was driven into a low concrete wall or something like that. The dishonesty of the valet staff is completely unacceptable and I would recommend that you stay somewhere else in Charleston. There are lots of other options (there is another Marriott property on this same street if you like the location). Go back and watch the video of your valet standing in front of the area that was damaged when we picked it up. This was intentionally deceitful.