I will start by stating the obvious, The Hutton House is a beautiful venue. No one can deny that. The stunning white walls, fireplace mantle, and grand staircase make the best backdrops for the most perfect and clean pictures. However, beyond ...that, The Hutton House fails.
The most stressful part of my wedding was dealing with The Hutton House as a vendor. Communication was exceptionally poor. Not only was it hard to get a hold of my venue managers and staff at The Hutton House, but I also showed up for our walk-through meeting just 2 weeks before my wedding and no one was there. After finally getting a hold of my venue manager, she did apologize for forgetting to cancel, but when your wedding is two weeks away, that is a hard pill to swallow.
On top of communication issues, be forewarned that you will pay FAR MORE than you initially believe you will from the contract you receive. There are a LOT of hidden fees that you cannot get out of once the contract is signed. Fees that account for thousands of dollars because they nickel and dime for EVERYTHING. Additionally, if you do not use one of their preferred vendors for catering, you will be paying a lot of extra money that is not necessary. The Hutton House draws money out of you, making it seem like they are capitalizing on what is already an expensive day. They make money for literally doing nothing (with their hidden fees).
The Hutton House also treated my vendors very poorly. It isn't in the contract, but YOU are responsible for trash removal. You cannot use the trash at The Hutton House (Ummm what?!). They also made my caterer take the BAR trash out. The Hutton House supplied the alcohol, they should have removed their own trash. I was so appauled. I have never been to a wedding venue where the couple is responsible for finding their own trash removal. My caterer ended up having to take the catering trash back in their CLEAN food van which is not sanitary. The Hutton House also told my caterer they were responsible for cleaning the outside windows of the venue because they made them dirty (which was not the case. My wedding was in December, and there is dirt from snow and slush everywhere). Thankfully my vendor took pictures of everything before they walked into The Hutton House and they refused to be responsible for this.
And while I have so much more I could say, I will end with this... It was over a month AFTER my wedding and I was still dealing with The Hutton House. When I finally thought I was done with all the drama they created, they refused to answer my questions when they inappropriately billed me for the drink service. Their itemization is not truly itemized in the way you would think. Ultimately they charged me gratuity on non-consumables and when questioned, they were crickets. I still to this day have not heard back from them. I eventually cut my losses and gave up because I was emotionally drained from The Hutton House experience. Please, do NOT get married at The Hutton House. As the bride, it left a bad taste in my mouth after my wedding, which is not what you dream of as a bride.
Of Note: I am not the first person to have this opinion. I have talked to numerous people who have now been married at The Hutton House and they too have had the same experience. I am just the only one brave enough to speak out.