The Inn at New Hyde Park

th us, by touching base with us once a week (even if they didn't have any updates- just to check in on how we were doing). Once we got closer to our event date- they allowed us to move forward following all NYS guidelines. Our wedding was beautiful! We can not thank the staff enough for going above and beyond for us!

n at New Hype Park we instantly knew this was where we wanted to spend the most amazing day of our lives. While driving down Jericho turnpike one night with my fiancé and mom after looking at two other venues, the Inn came up on our right and my mom said let’s go see if we can get a tour! I told her we needed an appointment but she insisted we go in and try. The front desk told us the sales manager Giancarlo was actually available and he’d be able to give us a tour. He showed us the cocktail hour room and it was just breathtaking, the Tuscany Ballroom is unlike any other room I have EVER seen. The stations, the brick, and the vibe already had the three of us in love!! Next he showed us the Georgian ballroom, this room is STUNNING, the uplighting, two bars, tremendous size, style, everything was just perfect!!! We knew this was it. After discussing with Giancarlo and learning they had our special date October 17th 2020 available, we made the easiest and best decision by booking our wedding at the Inn. Once Covid started and I realized this virus was continuing to worsen as the months went on I became extremely anxious about my wedding. I felt confident from the start and knew that we were in good hands with Giancarlo, but by no means did I expect how much he went completely above and beyond for us. There was 100% transparency with everything, I trusted and believed every single word he said as he would give me weekly (sometimes daily) updates. There was no question too big or small that he wouldn’t answer. No matter what day or time I reached out, Giancarlo was willing to talk to me, give guidance, explanations and help with whatever need be. The Inn is so involved with their clients and genuinely care about them and their events. Once October 17th arrived, I felt not one ounce of stress. I was in the absolute best hands. My maitre d Brett was outstanding. You could tell by the smile on his face and willingness to do anything for my husband, myself and our guests that he was made for this job. He was available at all times, kept the flow of our wedding running perfect and smoothly and made all of my guests feel completely comfortable. He is a great asset to the Inn’s incredible team. Our bridal attendants were Mary and Elizabeth and they were just the best. They were both completely professional and helpful. No matter where I was or what was going on they were there to see if there was anything I needed. Both extremely personable and sweet people. They made sure I was fed and drinking all night!!! Overall my experience at the Inn at New Hyde Park was honestly amazing. I would not have traded it for the world. From the planning process to our wedding day every single team member we met and came across was knowledgeable, friendly and happy to help. We have been getting phone calls for the past 2 days from guests raving about the food and ambiance. If you are planning a special event, please consider this venue. I can promise you will not be disappointed.

ch a great feeling that this is where we want to be for our special day. Don't pass this venue up because of some disgruntled brides who are dealing with Covid fall outs. It is definitely one of the nicest spaces we've been to and we went to 15 halls.

e Inn at New Hyde Park is not operational right now, has cancelled hundreds events refusing refunds but is still posting on social media about how they are booking new events into 2022. This place is a total disgrace and money hungry. STAY CLEAR”

leted all negative reviews on Yelp and Facebook regarding this matter. They are refusing to take responsibility for their actions. This place is money hungry and does not care about the couples that are actually being financially hurt by this. They cancelled our wedding 10 days prior in an abrupt 3 minute voicemail and their only response was to "pick a new date". Pick a new date?! Do they realize how much goes into a wedding. We had family quarantined here from out of state, my wedding gown was pressed and at home, the mens tuxs that were rented were already delivered- IT WAS 10 DAYS BEFORE!!! We had to quickly find a new venue and contact all of our vendors and guests to inform them of the move. The way this venue has treated us is heartbreaking, disgusting, and absolutely disgraceful. They should be ashamed. We were lucky enough to find an amazing venue in Baiting Hollow who took us in with open arms and treated us like family- It ended up being the perfect day! Ladies, there are hundreds of beautiful venues on long island, this isn't one!!

d only be able to accommodate the 30 minute ceremony. So of course I was disappointed but Covid is an unfortunate situation that has impacted everyone in some shape or form. What hurt most was the lack of sincerity and how short they were when I was asked questions. Since they were only able to accommodate the wedding I asked if I was still able to use the bridal suite 1.5 hrs before the ceremony to take pictures,  get ready,  go over the ceremony and spend time with my maid of hour and brides maid as was previously planned. Their response: " I don't understand why you need so much time..you have a small wedding party". I literally had to justify my point.They truly made me feel that my small wedding meant crap to them. To top it all off , they are unable to tell me when I will receive my refund because all of a sudden they are "not operational"!!!! The way they handled the situation was so nonchalant.

ing with all government orders in place. They voided our contract, did not respond to emails or calls for 48 hours, and are refusing to give me a penny back for what was already paid. We had to quickly find a new venue that would host us since we already have family members from out of state quarantined here to attend our wedding in 14 days. The way this establishment has treated my family and I during this time is absolutely atrocious and such bad business. If you were considering booking with the Inn I would highly recommend going to another venue on Long Island especially during this uncertain time.

when we were in the midst of the pandemic. He has been so courteous and prompt to respond to all of our questions over email and phone. Some venues take days to get back to you so this was really appreciated. We were able to tour the venue last week and he was right on time and said congratulations to us (something a lot of venues don't even do). He gave an amazing tour and was really willing to work with us on what we were trying to achieve with our smaller guest count. The venue is beautiful and loved the Gable room. We even got to meet Julia, the wedding coordinator, who was also very nice. Giancarlo also didn't rush us out of there and let us discuss all of our questions. We all left the Inn with smiles on our faces because we had such a positive experience. We ultimately decided to go with a different venue (only because my family has had a few events there and we wanted something different) but strongly recommend the Inn to anyone looking for a beautiful space and AMAZING customer service. I hope to work with Giancarlo and the fantastic staff there for a different event in the future. Thank you!

Everyone was extremely professional and great at what they do. They took care of everything, and instilled great confidence in us, so that we could enjoy the day! While dancing, the train on my dress came loose and ripped - and Ensue stitched it up on site on the dance floor! I didn't have to leave and miss out on the fun - thank you Ensue!! All three made our families who traveled so far feel so welcome and so special, and they really seemed to take great care and joy in being a part of our day. We were so happily surprised, 1 year later, when we opened up the top layer of our Wedding Cake for our first Wedding Anniversary and the three of them had written us the most kind and thoughtful wish attached to the top! We have such grand memories of our wedding at the Inn (and the AMAZING food), and this Mr. & Mrs. highly recommend it!! (We are late with our reviews – but this is how much we still love the Inn!)

ristine always greeted us with such a warm welcome. Julia who started a week before our wedding made us feel like she was with us from the beginning. Make sure to ask for Mary as your bridal attendant. She knew what I wanted and needed before I did. She went above and beyond her duties, I am forever grateful. Our guests are still talking about the beauty of the Inn, and how they loved the food and drinks, especially the margaritas made by Lisa! We are so thankful to everyone!!

ng cake which came out beautiful!! Our bridal attendants were more then we could expect and food was great.. service was great.. staff was great.. the rooms were perfect and we got sooo many compliments on our wedding! They make sure your day is as perfect as it can be! We didn't have to worry about one thing once we walked in it was amazing!

m else would guide us through our event; after all, this was the first time we were hosting this type of event! The staff and management as well as new Event Coordinator, Olivia, all reassured us that everything will be OK. They work with a fantastic team that has been in the business for many years. As a panicking bride, that's what I needed to hear in order to make sure our wedding day would be perfect. Drop off was very easy, as long as you do your hw! When the day came, it was pouring rain. By the time I arrived at the Inn, Liz, Bridal Attendant greeted me outside with an umbrella to help me inside. Margaret, Bridal Attendant was also there to greet me and immediately asked if I wanted any refreshments. I felt overwhelmed, as I wasn't used to such pampering! We stationed ourselves in the Gable bridal suite to then start the process of preparing for the rest of the day. Both Liz and Margaret were excellent, going above and beyond for us, as well as crowd control of extended family members in the bridal suite. We then met Joe, Maitre'd, who greeted us with a big smile. He made us feel like family, as if he was hosting this event with us too. The night went so smooth under his direction, along with the great staff service. All our guests raved about the food as well! We also met Richard, our security for the night, in which did his job so well-he had stopped my bridesmaid from moving the gifts to the safety box along the way! Fast forward to a successful end to the event and my new husband and I pick up our car... And he realizes he lost our apartment keys! Panicking at that point, we went back indoors to ask Liz and Joe if they've seen the keys during our stay at the Inn. They immediately go to work, tearing the bridal suite apart, as well as diving behind furniture and scrambling for our house keys. Twenty minutes later, not only did they locate our keys, but they found my husband's coat along with it. It looked like they all went through a war zone! Needless to say, absolutely, highly recommend the Inn at New Hyde Park again and again. If I was to host another event, I would come back time and time again. Thank you!

band were always taken care of and happy. We are still on cloud nine and don’t think it’s possible to come down. Our families and friends are still calling to rave about every detail, from the food to the set up. I’ve been dreaming of my wedding since I was a little girl, and the Inn made my dream a reality. THANK YOU!

room were just so stunningly beautiful. The venue was amazing from start to finish. The staff was so helpful and kind from the moment we stepped foot inside. I planned the wedding myself but Olivia, who is the event planner there, was amazing and always so helpful and quick to answer my questions. Our bridal attendants, were also great. Always ready to help us whenever we needed it. They even sometimes helped us with things before we knew we needed it! In the end of my reception i couldn't walk anymore on heels my feet hurt and she gave me a pair of flip flops,They were so sweet! My weeding day was exactly like i imagined because of The INN and their stuff that make it happen. YOU ALL ARE AMAZING!

moment of first booking all the way to the wedding night and beyond, The Inn has been such a pleasure to work with. We worked closely with Daysy as it got close to the wedding, squaring away the final payments, the head count, and our final walk through. She was so fabulous answering any and all questions we had. I called her so many times and each time I called she was so helpful and eager to answer my questions with delight. The night of the wedding was truly magical thanks to all of the staff at The Inn at New Hyde Park. All of the food was INCREDIBLE! Kudos to the chef! Our maître d was Melvin who put on the most incredible night with such ease. He sorted all of the minute details with such ease we genuinely didn’t even notice one thing out of place from what we had planned. Our bridal attendants Kerri & Liz. These ladies were absolutely hands down incredible. They catered on our every whim. The entire night they knew exactly what I needed before I even had the chance to open my mouth to ask for it. My shoe broke during photos early in the night and they already had a pin waiting. They bustled my dress for me multiple times throughout the night, they carried my train for photos outside and fixed the train with each photo, and had fresh champagne in hand everywhere I turned. They brought us the entire spread of cocktail hour. Towards the end of the night I asked for my flip flops and they had already placed them under the sweetheart table without even being asked knowing I may need them. They were the sweetest, most hard working people I have ever met. When the celebrations were over I needed to find my bouquet and one of the staff that was breaking down the tables ran up to the bridal sweet to get it for me. Everyone at The Inn truly has such a level of professionalism that is far beyond average. My husband and I could truly rave for days. The Inn at New Hyde Park is FIVE STARS for sure and if I could give ten out of five I would! They deserve all the praise in the world for making our wedding day truly spectacular!!

s WONDERFUL. I left my change of shoes at my hotel and he got me flip flops right away saving my poor feet. He was always around to guide us where we needed to go and everything ran extremely smooth. Patti and Abby were our bridal attendants...so amazing. My bustle was set up very weird and they still figured it out and helped make sure I wasn't dragging around my dress haha. They were so sweet and always checking on me and my husband, handing us drinks and taking my flowers for me. They brought us so much food, we actually had some time to ourselves to just sit and eat/drink. The whole staff was wonderful and I have no complaints. I'm so happy we booked the Inn over 1.5 years ago :) they were easy to work with and we had the BEST day ever!

ndicapped accessible, which mattered a lot to us given that my husband's grandmother has a walker and we didn't want her to feel left out or restricted by the venue. We loved the gardens for our ceremony, the Tuscany room for our cocktail hour and the Georgian ballroom for our reception. It was such a blessing to have an event coordinator that we could ask anything of as we went through the process. We started off with Jennifer, who was very helpful up until she left the Inn. Even then, she communicated it clearly to all of the couples she was working with. We moved to working with Olivia up until the day of our event and she was FANTASTIC. Olivia is so sweet and so helpful - no matter how many emails I sent and no matter what time I sent them at, she always responded in a timely manner and reassured me. From coordinating our menu to our drop-off appointment, she was timely and a joy to work with. However, what was most important to us was being able to work with a venue that took care of my husband's severe allergies to both dairy & nuts, which proved to be a challenge for other venues that we had toured. This was literally written into our contract so that everyone would be aware of the restrictions. I was nervous about this, but at every turn - from cake tasting with Giancarlo (who was a DREAM to work with and helped make our amazing nut-free, dairy-free wedding cake a reality) to our food tasting in the Table 7 restaurant - we had NO allergy issues. This was such an immense relief and took so much off our minds the day of the wedding. The bridal suite was dairy and nut free, as were all of the cocktail hour & reception meals that we were personally served. I could not have asked for better care in regards to my husband's allergies. It was one of the first times he could eat cake at any function! As for our day of, we could not have pulled it off without our amazing Maitre D and two bridal attendants. Barbara, Keila and Kerry were FANTASTIC. They kept us all moving and made sure that my husband & I were happy, fed and hydrated. I don't know how I would have made it into my dress without Kerry - no one else knew how to tie my corset! She also had extra tape to keep my dress up when it mattered. While I initially doubted the need for two bridal attendants, my husband and I both agreed that they were the real MVP's of the night as they never, ever left our side - even as we left the venue! Overall, could not have had a more beautiful and happy wedding. By signing with the Inn, we didn't have to worry about the venue, the food & drink or the wedding cake. So glad that we went with the Inn and their gracious staff!!

s. Thank you for making our day so special.

ere beautiful. Jennifer was so responsive and helpful throughout the year and half leading up to our wedding day. She made sure we knew of all options the Inn had to offer, but still kept us within our budget. Our bridal attendants Abigail and Keila, along with our maître d Marvin were outstanding the night of. Mark and I were stress-free the entire evening. We highly recommend The Inn for any type of event!

sts

and emailed incessantly (type A bride). We were always made to feel at home. No question was too small, and someone was always available to help. The staff ran the show that day and we were literally whisked away to cloud 9! They knew where we had to be at what time, and we didn’t have to worry about a thing. They executed every detailed vision I had, and gave us the chance to see the ballroom before guests entered to make sure it was to our liking. Shoutout to Milton, Mary, Liz and all of the other people involved in making that day pure magic. Two guests at my wedding have since booked their upcoming weddings at The Inn...I think that’s telling. We can’t wait to party there again!!

e of him. Can't say enough good about him. My bridal attendants were amazing as well and followed me around making sure I was happy, fed, and hydrated. The Inn REALLY knows how to throw a wedding. My guests are still ranting and raving. Definitely a night my husband and our guests will never forget.

planning process. The day of my husband and I were each greeted with our own attendant and they made sure we were happy and having fun the entire day. We are so thankful we chose the Inn at New Hyde park for our wedding. Our guests are still raving about it 3 months later. :)

ding. They made sure everything was right and were by our side the whole night helping us with anything and everything. Our reception room was beautiful and our guests couldn’t stop talking about our wedding the next day. Thank you everyone at NHP for making our wedding day everything we ever wanted it to be!

Everything about our wedding met or exceeded my expectations. Working with Jennifer at the Inn was a dream. I truly can’t say enough about how great an experience it all was.