My prior review with our story, somehow got deleted.
Overall, we had a negative experience at this venue. My husband and I got married here and often felt the venue was unhelpful and not flexible at all, after signing our contract. Their cont...ract is actually extremely strict.
There were little things that bothered us on the wedding day, such as our special engraved champagne glasses never being used for our toast, the wrong tablecloths set out on the tables and the favors not set up for guests to leave with. Also, all of our food got thrown out, when we were told we could keep leftovers if we supplied to go trays, which we did.
The biggest thing that bothered us was the poor and nasty attitude the "floor manager", Kim, gave to my husband and I throughout the wedding planning process and the day of the event. She was also very rude to our wedding party. Throughout the whole night, she was screaming at us over multiple little things, making us feel incredibly uncomfortable on our wedding day. She interrupted our professional wedding photos and began screaming at us regarding a problem with a guest, in which we thought the staff should handle. Unfortunately, we could tell our wedding party was miserable, we felt so bad. Our guests also mentioned a lot of the staff looked angry and unhappy to be there.
The vendors the venue makes you use are also very difficult to get in touch with, a little unprofessional and a little over priced.
The pros:
The inside is beautiful. Also DJ Lindsey was great!
In conclusion, we think this venue is not one to be used for a wedding, which is such an important milestone in someone's life. A cute party or small event that doesn't
involve much planning would be fine here. This venue is reasonably priced, however many people have asked my husband and I, as well as the 20 people in our wedding party if they would recommend the venue for their wedding or their child's wedding. We all agree we would not recommend this venue to anyone.